The document provides guidelines for proper online communication etiquette, called "netiquette." It advises remembering the humanity of others online by behaving as if in person, respecting people's time and privacy, and being forgiving of mistakes. Specific dos include using names to be friendly, keeping language direct and respectful since tone is unclear, avoiding slang and acronyms, using "I" statements for opinions to distinguish from facts, and reading existing responses before posting to avoid repetition or confusion.

1. The Do’s and Don’ts of Online Communication

2. Internet – worldwide network of computers involved in data transmission

3. Etiquette – accepted ways of behaving in social or official situations that ensure fairness and comfort to most people.

4. Netiquette – accepted ways of behaving online to ensure fairness and comfort for most people.

5. Remember the Human.

6. Remember the Human. Behave as if you were face-to-face. Respect other people and their time. Respect other people’s privacy. Be forgiving of other people’s mistakes.

7. Do’s & Don’ts for Our Online Discussions: Use each other’s names to create a friendly online tone. Remember people cannot see your body language or tone of voice so keep your language direct and respectful. Avoid slang, jargon, and acronyms. Do not present your personal opinion as fact. Use “I” statements when sharing an opinion or idea. Do not use all caps. It is interpreted as yelling. Really read the responses already posted before posting your own to avoid confusion and repeating what’s already been said.

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