NETFLIX
Presented by
Max Wasserman, Brett Miller
Jake Ciotola, Kayla Salant, Sara Miller
Mike Muchnikoff
Agenda
NETFLIX COMPANY
OVERVIEW
ANALYSIS OF
COMPETITIVE
ADVANTAGE
PROFITABILITY OF THE
INDUSTRY
FORMULATION OF
STRATEGY
STRATEGIC
IMPLEMENTATION
FUTURE
CONSIDERATIONS
The science of
today is the
technology of
tomorrow
1997
Rent DVDs
2007
World of Streaming
2015 – Now
Household Name​
History of Netflix
 Founded by Reed Hastings 1997 in
Las Gatos, California
 DVD by mail rental service
 IPO 2002 at $15.00 per share: 82.5
Million in shares
 Challenged traditional movie rental
business model
 Blockbuster and Rental stores
demise
Netflix company overview
Business Model
• Online VOD streaming
subscription service
• Original and leased content
• Differentiation Business
strategy
• Transnational strategy
Financial Profile
• Maret Cap: 156.9 Billion
• Revenue 2018: 15.79 Billion
• Net Income 2018: 1.211
Billion
Netflix company overview
Media
Lanscape
• Complex network of
companies and services
• Large diversification of
scope
Rivalry among existing
competitors - High
$14.99
$8.99
$5.99
$8.99
$11.99
$15.99
MONTHLY SUBSCRIPTION COSTS
Basic
Standard
Premium
Content is King!
Threat of new
entrants - Moderate
Capital
Technology
Infrastructure
Content
Industry
network
Licensing
content
Original content
Regulation
Vary by country
Can change
Threat of
substitution
Very High
“Winning the
moments of truth”
Bargaining power of
buyers - High
Low cost to switch
Abundance of
alternative’s
Media & Entertainment
industry dynamic
Bargaining power of suppliers - High
SWOT Analysis
Strengths
- Increasing amount of international subscribers
- Geographically diverse markets
- Exclusive
licensing agreements and partnerships
Weaknesses
- US profits dropping
- US operations represented
⅔ of Netflix revenue (relative to expenses)
- Non-diversified
source of income → Primarily from
subscriptions
- Only 20 languages
- Limited content internationally
SWOT Analysis
Opportunities
- Global expansion
- Improvement of streaming services
- Use and advantage of loyal subscribers due
to original content (OITNB)
- Further develop region specific business
models
Threats
- Slowing growth in domestic market
- Advertising
- Video file sharing websites (piracy)
- New entrants
- Legal regulations
- Adapting to all markets
- Competition in other countries
- Internet availability and AWS reliance
VRIO analysis
Capability Valuable? Rare? Inimitable? Organized for Value?
Netflix CineMatch algorithm Yes No Yes Yes
Original content Yes No Yes Yes
Quality of Internet streaming Yes No No Yes
Lack of Ads Yes No No Yes
Netflix brand Yes Yes Yes Yes
Competitive Advantage Creation of:
• Utilization, incorporation of
Internet/Technology
• Piggy-backing onto
technology advances
• Turn of the century
• Instant, Convenient
• Flat fee
Sustainable:
• Original content
• No advertisements
• Recommendation algorithm
Challenges to
international market
expansion
• Competition in Global
Markets
• Regulatory Issues
• Local Adaptation
• Financial Cost
Competition in global
markets
• Competition with established, local video
streaming providers
• Japan: Local “Rakuten Showtime” and
Hulu Japan were competing already
• Underdeveloped infrastructure
Regulatory
Restrictions
• Subject to US regulations and imposed
sanctions
• Syria absent from January 2016
expansion announcement
• Difficulty in entering the Chinese market
• Censorship
Local Adaptation
Difficulties
• 22 languages offered, streams in over 190
countries
• Explored partnerships and joint ventures
w/providers in these markets
• $5 billion on international content
creation in 2016
• Preference for local language and services
• Cultural differences/preferences between
customers
Financial Costs
• Investment related costs with global
expansion
• Pricing too high for most global markets
• Premiums for licensing in the
international market
• Q3 2015 $68 million loss in the
international business segment
• FX currency exposure
• $94m in lost international revenue
in 2018
Recommendations to
Overcome Challenges
• Research infrastructure and
capabilities before market entry
• Expand/maintain relationships with
translation services
• Partnered with over 45 different
companies
• Allocate resources toward improving
controllable costs
• Hedge currency risk
Strategic
insights
“Our focus is not on Disney+,
Amazon or others, but on
how we can improve our
experience for others.”
- Netflix
“We are more in competition with
Fortnite. Goal is to become the one
source of entertainment media.” -
Netflix
Strategic insights
• Tighter user subscription controls
• ⅔ users share accounts
• Leverage unique Netflix capabilities
• Aspirational self vs. Revealed
• Predict unstable consumer demands
• Expansion into international markets
• Cost management?
• Strategic Alliances local SVoD companies
This Photo by Unknown author is licensed under CC BY-SA.
Future Considerations
As we ramp up our original content production, we are
building out expertise in a number of disciplines,
including creative, marketing, legal, finance, licensing,
merchandising and other resources related to the
development and physical production of content. If we
are not able to manage the growing complexity of our
business, including improving, refining or revising our
systems and operational practices related to
our streaming operations and original content, our
business may be adversely affected.
– from 2018 10K
Works cited
 Netflix Strategic Analysis https://www.academia.edu/31853219/Strategic_Analysis_of_media_industry_INTERNET_STREAMING._NETFLIX_INC
 Current Financial Data: https://www.nasdaq.com/symbol/nflx/financials?query=income-statement
 https://www.cnbc.com/2019/01/17/netflix-more-scared-of-fortnite-and-youtube-than-disney-and-amazon.html
 https://www.comparitech.com/blog/vpn-privacy/netflix-statistics-facts-figures/
 https://medium.com/datadriveninvestor/the-golden-age-of-streaming-tv-612a4bbd23b8
 https://slator.com/demand-drivers/why-netflix-shut-down-its-translation-portal-hermes/
 https://www.netflixinvestor.com/financials/sec-filings/sec-filings-details/default.aspx?FilingId=13177032
 https://medium.com/spokkz/the-big-brands-that-dominate-the-media-industry-62e63afe0c8d
 https://www.quora.com/How-many-movies-and-TV-shows-are-in-the-Netflix-streaming-catalog/
 https://www.ethnologue.com/guides/how-many-languages
 http://www.businessofapps.com/data/netflix-statistics/
 https://www.google.com/search?q=netflix+subscribers&tbm=isch&source=iu&ictx=1&fir=Ui4U65ZuEE3B5M%252CxBQGMvOnKlAa0M%252C_&ve
t=1&usg=AI4_-
kR84DjelaV9sjn46yGcngqFcDPiMA&sa=X&ved=2ahUKEwjotuf4lKPhAhVkmK0KHbWtCVAQ_h0wFnoECAsQCA&biw=1366&bih=657#imgrc=Ui4U65Z
uEE3B5M:&vet=1
 https://www.google.com/search?biw=1366&bih=657&tbm=isch&sa=1&ei=RuabXP3BHca8sAWP66-
ABQ&q=netflix+money&oq=netflix+money&gs_l=img.3..0l4j0i8i30l6.27858.29874..30190...0.0..0.151.1044.8j3....3..1....1..gws-wiz-
img.......0i30j35i39j0i5i30.fdoCgLLFRC8#imgrc=Fa_6p8I7uTqVCM:
Works Cited
• http://blog.dvd.netflix.com/new-dvd-releases/20-year-milestones
• https://www.google.com/search?q=netflix+subscribers&tbm=isch&source=iu&ictx=1&fir
=Ui4U65ZuEE3B5M%252CxBQGMvOnKlAa0M%252C_&vet=1&usg=AI4_-
kR84DjelaV9sjn46yGcngqFcDPiMA&sa=X&ved=2ahUKEwjotuf4lKPhAhVkmK0KHbWtCVA
Q_h0wFnoECAsQCA&biw=1366&bih=657#imgrc=Ui4U65ZuEE3B5M:&vet=1
• https://www.google.com/search?biw=1366&bih=657&tbm=isch&sa=1&ei=RuabXP3BHca
8sAWP66-
ABQ&q=netflix+money&oq=netflix+money&gs_l=img.3..0l4j0i8i30l6.27858.29874..3019
0...0.0..0.151.1044.8j3....3..1....1..gws-wiz-
img.......0i30j35i39j0i5i30.fdoCgLLFRC8#imgrc=Fa_6p8I7uTqVCM:

Netflix Case Presentation

  • 1.
    NETFLIX Presented by Max Wasserman,Brett Miller Jake Ciotola, Kayla Salant, Sara Miller Mike Muchnikoff
  • 2.
    Agenda NETFLIX COMPANY OVERVIEW ANALYSIS OF COMPETITIVE ADVANTAGE PROFITABILITYOF THE INDUSTRY FORMULATION OF STRATEGY STRATEGIC IMPLEMENTATION FUTURE CONSIDERATIONS
  • 3.
    The science of todayis the technology of tomorrow 1997 Rent DVDs 2007 World of Streaming 2015 – Now Household Name​
  • 4.
    History of Netflix Founded by Reed Hastings 1997 in Las Gatos, California  DVD by mail rental service  IPO 2002 at $15.00 per share: 82.5 Million in shares  Challenged traditional movie rental business model  Blockbuster and Rental stores demise
  • 5.
    Netflix company overview BusinessModel • Online VOD streaming subscription service • Original and leased content • Differentiation Business strategy • Transnational strategy Financial Profile • Maret Cap: 156.9 Billion • Revenue 2018: 15.79 Billion • Net Income 2018: 1.211 Billion
  • 6.
  • 7.
    Media Lanscape • Complex networkof companies and services • Large diversification of scope
  • 8.
    Rivalry among existing competitors- High $14.99 $8.99 $5.99 $8.99 $11.99 $15.99 MONTHLY SUBSCRIPTION COSTS Basic Standard Premium Content is King!
  • 9.
    Threat of new entrants- Moderate Capital Technology Infrastructure Content Industry network Licensing content Original content Regulation Vary by country Can change
  • 10.
  • 11.
    Bargaining power of buyers- High Low cost to switch Abundance of alternative’s Media & Entertainment industry dynamic
  • 12.
    Bargaining power ofsuppliers - High
  • 13.
    SWOT Analysis Strengths - Increasingamount of international subscribers - Geographically diverse markets - Exclusive licensing agreements and partnerships Weaknesses - US profits dropping - US operations represented ⅔ of Netflix revenue (relative to expenses) - Non-diversified source of income → Primarily from subscriptions - Only 20 languages - Limited content internationally
  • 14.
    SWOT Analysis Opportunities - Globalexpansion - Improvement of streaming services - Use and advantage of loyal subscribers due to original content (OITNB) - Further develop region specific business models Threats - Slowing growth in domestic market - Advertising - Video file sharing websites (piracy) - New entrants - Legal regulations - Adapting to all markets - Competition in other countries - Internet availability and AWS reliance
  • 15.
    VRIO analysis Capability Valuable?Rare? Inimitable? Organized for Value? Netflix CineMatch algorithm Yes No Yes Yes Original content Yes No Yes Yes Quality of Internet streaming Yes No No Yes Lack of Ads Yes No No Yes Netflix brand Yes Yes Yes Yes
  • 16.
    Competitive Advantage Creationof: • Utilization, incorporation of Internet/Technology • Piggy-backing onto technology advances • Turn of the century • Instant, Convenient • Flat fee Sustainable: • Original content • No advertisements • Recommendation algorithm
  • 17.
    Challenges to international market expansion •Competition in Global Markets • Regulatory Issues • Local Adaptation • Financial Cost
  • 18.
    Competition in global markets •Competition with established, local video streaming providers • Japan: Local “Rakuten Showtime” and Hulu Japan were competing already • Underdeveloped infrastructure
  • 19.
    Regulatory Restrictions • Subject toUS regulations and imposed sanctions • Syria absent from January 2016 expansion announcement • Difficulty in entering the Chinese market • Censorship
  • 20.
    Local Adaptation Difficulties • 22languages offered, streams in over 190 countries • Explored partnerships and joint ventures w/providers in these markets • $5 billion on international content creation in 2016 • Preference for local language and services • Cultural differences/preferences between customers
  • 21.
    Financial Costs • Investmentrelated costs with global expansion • Pricing too high for most global markets • Premiums for licensing in the international market • Q3 2015 $68 million loss in the international business segment • FX currency exposure • $94m in lost international revenue in 2018
  • 22.
    Recommendations to Overcome Challenges •Research infrastructure and capabilities before market entry • Expand/maintain relationships with translation services • Partnered with over 45 different companies • Allocate resources toward improving controllable costs • Hedge currency risk
  • 23.
    Strategic insights “Our focus isnot on Disney+, Amazon or others, but on how we can improve our experience for others.” - Netflix “We are more in competition with Fortnite. Goal is to become the one source of entertainment media.” - Netflix
  • 24.
    Strategic insights • Tighteruser subscription controls • ⅔ users share accounts • Leverage unique Netflix capabilities • Aspirational self vs. Revealed • Predict unstable consumer demands • Expansion into international markets • Cost management? • Strategic Alliances local SVoD companies This Photo by Unknown author is licensed under CC BY-SA.
  • 25.
  • 26.
    As we rampup our original content production, we are building out expertise in a number of disciplines, including creative, marketing, legal, finance, licensing, merchandising and other resources related to the development and physical production of content. If we are not able to manage the growing complexity of our business, including improving, refining or revising our systems and operational practices related to our streaming operations and original content, our business may be adversely affected. – from 2018 10K
  • 27.
    Works cited  NetflixStrategic Analysis https://www.academia.edu/31853219/Strategic_Analysis_of_media_industry_INTERNET_STREAMING._NETFLIX_INC  Current Financial Data: https://www.nasdaq.com/symbol/nflx/financials?query=income-statement  https://www.cnbc.com/2019/01/17/netflix-more-scared-of-fortnite-and-youtube-than-disney-and-amazon.html  https://www.comparitech.com/blog/vpn-privacy/netflix-statistics-facts-figures/  https://medium.com/datadriveninvestor/the-golden-age-of-streaming-tv-612a4bbd23b8  https://slator.com/demand-drivers/why-netflix-shut-down-its-translation-portal-hermes/  https://www.netflixinvestor.com/financials/sec-filings/sec-filings-details/default.aspx?FilingId=13177032  https://medium.com/spokkz/the-big-brands-that-dominate-the-media-industry-62e63afe0c8d  https://www.quora.com/How-many-movies-and-TV-shows-are-in-the-Netflix-streaming-catalog/  https://www.ethnologue.com/guides/how-many-languages  http://www.businessofapps.com/data/netflix-statistics/  https://www.google.com/search?q=netflix+subscribers&tbm=isch&source=iu&ictx=1&fir=Ui4U65ZuEE3B5M%252CxBQGMvOnKlAa0M%252C_&ve t=1&usg=AI4_- kR84DjelaV9sjn46yGcngqFcDPiMA&sa=X&ved=2ahUKEwjotuf4lKPhAhVkmK0KHbWtCVAQ_h0wFnoECAsQCA&biw=1366&bih=657#imgrc=Ui4U65Z uEE3B5M:&vet=1  https://www.google.com/search?biw=1366&bih=657&tbm=isch&sa=1&ei=RuabXP3BHca8sAWP66- ABQ&q=netflix+money&oq=netflix+money&gs_l=img.3..0l4j0i8i30l6.27858.29874..30190...0.0..0.151.1044.8j3....3..1....1..gws-wiz- img.......0i30j35i39j0i5i30.fdoCgLLFRC8#imgrc=Fa_6p8I7uTqVCM:
  • 28.
    Works Cited • http://blog.dvd.netflix.com/new-dvd-releases/20-year-milestones •https://www.google.com/search?q=netflix+subscribers&tbm=isch&source=iu&ictx=1&fir =Ui4U65ZuEE3B5M%252CxBQGMvOnKlAa0M%252C_&vet=1&usg=AI4_- kR84DjelaV9sjn46yGcngqFcDPiMA&sa=X&ved=2ahUKEwjotuf4lKPhAhVkmK0KHbWtCVA Q_h0wFnoECAsQCA&biw=1366&bih=657#imgrc=Ui4U65ZuEE3B5M:&vet=1 • https://www.google.com/search?biw=1366&bih=657&tbm=isch&sa=1&ei=RuabXP3BHca 8sAWP66- ABQ&q=netflix+money&oq=netflix+money&gs_l=img.3..0l4j0i8i30l6.27858.29874..3019 0...0.0..0.151.1044.8j3....3..1....1..gws-wiz- img.......0i30j35i39j0i5i30.fdoCgLLFRC8#imgrc=Fa_6p8I7uTqVCM: