SlideShare a Scribd company logo
The Heuristics
Nielsen’s Heuristics
Rolf Molich and Jakob Nielsen (1990) developed a set of heuristics that are probably the most used
in the field of interface design. Nielsen later (1994), after evaluating several sets of heuristics,
came up with a better set:
Visibility of system status - The system should always keep users informed about what is going
on, through appropriate feedback within reasonable time.
Match between system and the real world - The system should speak the users' language,
with words, phrases and concepts familiar to the user, rather than system-oriented terms. Follow
real-world conventions, making information appear in a natural and logical order.
User control and freedom - Users often choose system functions by mistake and will need a
clearly marked "emergency exit" to leave the unwanted state without having to go through an
extended dialogue. Support undo and redo.
Consistency and standards - Users should not have to wonder whether different words,
situations, or actions mean the same thing. Follow platform conventions.
Error prevention - Even better than good error messages is a careful design which prevents a
problem from occurring in the first place. Either eliminate error-prone conditions or check for them
and present users with a confirmation option before they commit to the ac tion.
Recognition rather than recall - Minimize the user's memory load by making objects, actions,
and options visible. The user should not have to remember information from one part of the
dialogue to another. Instructions for use of the system should be visible or easily retrievable
whenever appropriate.
Flexibility and efficiency of use - Accelerators -- unseen by the novice user -- may often speed
up the interaction for the expert user such that the system can cater to both inexperienced and
experienced users. Allow users to tailor frequent actions.
Aesthetic and minimalist design - Dialogues should not contain information which is irrelevant
or rarely needed. Every extra unit of information in a dialogue competes with the relevant units of
information and diminishes their relative visibility.
Help users recognize, diagnose, and recover from errors - Error messages should be
expressed in plain language (no codes), precisely indicate the problem, and constructively suggest
a solution.
Help and documentation - Even though it is better if the system can be used without
documentation, it may be necessary to provide help and documentation. Any such information
should be easy to search, focused on the user's task, list concrete steps to be carried out, and not
be too large.

More Related Content

Similar to Neilsen Design heuristics

Usability Engineering General guidelines
Usability Engineering General guidelinesUsability Engineering General guidelines
Usability Engineering General guidelines
REHMAT ULLAH
 
Eindpresentatie usability engels
Eindpresentatie usability engelsEindpresentatie usability engels
Eindpresentatie usability engels
Hanzehogeschool
 
Design process design rules
Design process  design rulesDesign process  design rules
Design process design rules
Preeti Mishra
 
The 10 Usability Commandments
The 10 Usability CommandmentsThe 10 Usability Commandments
The 10 Usability Commandments
sytnik
 
HCI Unit 3.pptx
HCI Unit 3.pptxHCI Unit 3.pptx
HCI Unit 3.pptx
Raja980775
 
Ten Usability Heuristics by Jakob Nielsen.pptx
Ten Usability Heuristics by Jakob Nielsen.pptxTen Usability Heuristics by Jakob Nielsen.pptx
Ten Usability Heuristics by Jakob Nielsen.pptx
sharmiladevi941
 
Usability, Accessibility, and Design Evaluation
Usability, Accessibility, and Design EvaluationUsability, Accessibility, and Design Evaluation
Usability, Accessibility, and Design Evaluation
Damian T. Gordon
 
10 Usability Heuristics explained
10 Usability Heuristics explained10 Usability Heuristics explained
10 Usability Heuristics explained
Eranga Thilan Liyanage
 
User Experience Design - Designing for others
User Experience Design - Designing for othersUser Experience Design - Designing for others
User Experience Design - Designing for others
BART RADKA
 
Heuristic ux-evaluation
Heuristic ux-evaluationHeuristic ux-evaluation
Heuristic ux-evaluation
Steffen Kastner
 
Design rules and usability requirements
Design rules and usability requirementsDesign rules and usability requirements
Design rules and usability requirements
Andres Baravalle
 
Evaluating User Interfaces
Evaluating User InterfacesEvaluating User Interfaces
Evaluating User Interfaces
Nancy Jain
 
Itsm training
Itsm trainingItsm training
Itsm training
rhootan
 
Concept Presentation
Concept PresentationConcept Presentation
Concept Presentation
Christine Rosakranse
 
What I Learned In Pr Writing
What I Learned In Pr WritingWhat I Learned In Pr Writing
What I Learned In Pr Writing
cwhitin4
 
Designfor Strangers
Designfor StrangersDesignfor Strangers
Designfor Strangers
guest08cd22
 
Qué es un blog?
Qué es un blog?Qué es un blog?
Qué es un blog?
carolina_zapata
 
Design For Strangers
Design For StrangersDesign For Strangers
Design For Strangers
test99
 
Designfor Strangers
Designfor StrangersDesignfor Strangers
Designfor Strangers
guru100
 
Biblioteca.
Biblioteca.Biblioteca.
Biblioteca.
Bibliotecaesc1de12
 

Similar to Neilsen Design heuristics (20)

Usability Engineering General guidelines
Usability Engineering General guidelinesUsability Engineering General guidelines
Usability Engineering General guidelines
 
Eindpresentatie usability engels
Eindpresentatie usability engelsEindpresentatie usability engels
Eindpresentatie usability engels
 
Design process design rules
Design process  design rulesDesign process  design rules
Design process design rules
 
The 10 Usability Commandments
The 10 Usability CommandmentsThe 10 Usability Commandments
The 10 Usability Commandments
 
HCI Unit 3.pptx
HCI Unit 3.pptxHCI Unit 3.pptx
HCI Unit 3.pptx
 
Ten Usability Heuristics by Jakob Nielsen.pptx
Ten Usability Heuristics by Jakob Nielsen.pptxTen Usability Heuristics by Jakob Nielsen.pptx
Ten Usability Heuristics by Jakob Nielsen.pptx
 
Usability, Accessibility, and Design Evaluation
Usability, Accessibility, and Design EvaluationUsability, Accessibility, and Design Evaluation
Usability, Accessibility, and Design Evaluation
 
10 Usability Heuristics explained
10 Usability Heuristics explained10 Usability Heuristics explained
10 Usability Heuristics explained
 
User Experience Design - Designing for others
User Experience Design - Designing for othersUser Experience Design - Designing for others
User Experience Design - Designing for others
 
Heuristic ux-evaluation
Heuristic ux-evaluationHeuristic ux-evaluation
Heuristic ux-evaluation
 
Design rules and usability requirements
Design rules and usability requirementsDesign rules and usability requirements
Design rules and usability requirements
 
Evaluating User Interfaces
Evaluating User InterfacesEvaluating User Interfaces
Evaluating User Interfaces
 
Itsm training
Itsm trainingItsm training
Itsm training
 
Concept Presentation
Concept PresentationConcept Presentation
Concept Presentation
 
What I Learned In Pr Writing
What I Learned In Pr WritingWhat I Learned In Pr Writing
What I Learned In Pr Writing
 
Designfor Strangers
Designfor StrangersDesignfor Strangers
Designfor Strangers
 
Qué es un blog?
Qué es un blog?Qué es un blog?
Qué es un blog?
 
Design For Strangers
Design For StrangersDesign For Strangers
Design For Strangers
 
Designfor Strangers
Designfor StrangersDesignfor Strangers
Designfor Strangers
 
Biblioteca.
Biblioteca.Biblioteca.
Biblioteca.
 

More from HafizMImran1

Sensation:Perception:Transduction:Adoptation And List of Psychological Disorder
Sensation:Perception:Transduction:Adoptation  And List of Psychological DisorderSensation:Perception:Transduction:Adoptation  And List of Psychological Disorder
Sensation:Perception:Transduction:Adoptation And List of Psychological Disorder
HafizMImran1
 
Emotions power point presentation
Emotions power point presentationEmotions power point presentation
Emotions power point presentation
HafizMImran1
 
What is intelligence
What is intelligenceWhat is intelligence
What is intelligence
HafizMImran1
 
Emotions power point
Emotions power pointEmotions power point
Emotions power point
HafizMImran1
 
Design heuristics ii
Design heuristics   iiDesign heuristics   ii
Design heuristics ii
HafizMImran1
 
Design heuristics 1
Design heuristics 1Design heuristics 1
Design heuristics 1
HafizMImran1
 
User cognitive aspects for HCI
User cognitive aspects for HCIUser cognitive aspects for HCI
User cognitive aspects for HCI
HafizMImran1
 
Iteration and prototyping
Iteration and prototypingIteration and prototyping
Iteration and prototyping
HafizMImran1
 
Interviews topic for all courses
Interviews topic for all coursesInterviews topic for all courses
Interviews topic for all courses
HafizMImran1
 
HCI Topic The Colours
HCI Topic The ColoursHCI Topic The Colours
HCI Topic The Colours
HafizMImran1
 
Personality topic for Psychology
Personality topic for PsychologyPersonality topic for Psychology
Personality topic for Psychology
HafizMImran1
 
Social Influence Psychology
Social Influence PsychologySocial Influence Psychology
Social Influence Psychology
HafizMImran1
 
Education Power point Presentation
Education Power point PresentationEducation Power point Presentation
Education Power point Presentation
HafizMImran1
 
Topic: Making Multimedia Course Multimedia system and Design.
Topic: Making Multimedia Course Multimedia system and Design.Topic: Making Multimedia Course Multimedia system and Design.
Topic: Making Multimedia Course Multimedia system and Design.
HafizMImran1
 
HTML Form For New Employee
HTML Form For New EmployeeHTML Form For New Employee
HTML Form For New Employee
HafizMImran1
 
Smoking Kills Power point presentation
Smoking Kills Power point presentationSmoking Kills Power point presentation
Smoking Kills Power point presentation
HafizMImran1
 
Stress Power point Presentation For Psychology
Stress Power point Presentation For PsychologyStress Power point Presentation For Psychology
Stress Power point Presentation For Psychology
HafizMImran1
 

More from HafizMImran1 (17)

Sensation:Perception:Transduction:Adoptation And List of Psychological Disorder
Sensation:Perception:Transduction:Adoptation  And List of Psychological DisorderSensation:Perception:Transduction:Adoptation  And List of Psychological Disorder
Sensation:Perception:Transduction:Adoptation And List of Psychological Disorder
 
Emotions power point presentation
Emotions power point presentationEmotions power point presentation
Emotions power point presentation
 
What is intelligence
What is intelligenceWhat is intelligence
What is intelligence
 
Emotions power point
Emotions power pointEmotions power point
Emotions power point
 
Design heuristics ii
Design heuristics   iiDesign heuristics   ii
Design heuristics ii
 
Design heuristics 1
Design heuristics 1Design heuristics 1
Design heuristics 1
 
User cognitive aspects for HCI
User cognitive aspects for HCIUser cognitive aspects for HCI
User cognitive aspects for HCI
 
Iteration and prototyping
Iteration and prototypingIteration and prototyping
Iteration and prototyping
 
Interviews topic for all courses
Interviews topic for all coursesInterviews topic for all courses
Interviews topic for all courses
 
HCI Topic The Colours
HCI Topic The ColoursHCI Topic The Colours
HCI Topic The Colours
 
Personality topic for Psychology
Personality topic for PsychologyPersonality topic for Psychology
Personality topic for Psychology
 
Social Influence Psychology
Social Influence PsychologySocial Influence Psychology
Social Influence Psychology
 
Education Power point Presentation
Education Power point PresentationEducation Power point Presentation
Education Power point Presentation
 
Topic: Making Multimedia Course Multimedia system and Design.
Topic: Making Multimedia Course Multimedia system and Design.Topic: Making Multimedia Course Multimedia system and Design.
Topic: Making Multimedia Course Multimedia system and Design.
 
HTML Form For New Employee
HTML Form For New EmployeeHTML Form For New Employee
HTML Form For New Employee
 
Smoking Kills Power point presentation
Smoking Kills Power point presentationSmoking Kills Power point presentation
Smoking Kills Power point presentation
 
Stress Power point Presentation For Psychology
Stress Power point Presentation For PsychologyStress Power point Presentation For Psychology
Stress Power point Presentation For Psychology
 

Recently uploaded

Cognitive Development Adolescence Psychology
Cognitive Development Adolescence PsychologyCognitive Development Adolescence Psychology
Cognitive Development Adolescence Psychology
paigestewart1632
 
Pride Month Slides 2024 David Douglas School District
Pride Month Slides 2024 David Douglas School DistrictPride Month Slides 2024 David Douglas School District
Pride Month Slides 2024 David Douglas School District
David Douglas School District
 
Walmart Business+ and Spark Good for Nonprofits.pdf
Walmart Business+ and Spark Good for Nonprofits.pdfWalmart Business+ and Spark Good for Nonprofits.pdf
Walmart Business+ and Spark Good for Nonprofits.pdf
TechSoup
 
S1-Introduction-Biopesticides in ICM.pptx
S1-Introduction-Biopesticides in ICM.pptxS1-Introduction-Biopesticides in ICM.pptx
S1-Introduction-Biopesticides in ICM.pptx
tarandeep35
 
The simplified electron and muon model, Oscillating Spacetime: The Foundation...
The simplified electron and muon model, Oscillating Spacetime: The Foundation...The simplified electron and muon model, Oscillating Spacetime: The Foundation...
The simplified electron and muon model, Oscillating Spacetime: The Foundation...
RitikBhardwaj56
 
writing about opinions about Australia the movie
writing about opinions about Australia the moviewriting about opinions about Australia the movie
writing about opinions about Australia the movie
Nicholas Montgomery
 
How to Manage Your Lost Opportunities in Odoo 17 CRM
How to Manage Your Lost Opportunities in Odoo 17 CRMHow to Manage Your Lost Opportunities in Odoo 17 CRM
How to Manage Your Lost Opportunities in Odoo 17 CRM
Celine George
 
BBR 2024 Summer Sessions Interview Training
BBR  2024 Summer Sessions Interview TrainingBBR  2024 Summer Sessions Interview Training
BBR 2024 Summer Sessions Interview Training
Katrina Pritchard
 
Pengantar Penggunaan Flutter - Dart programming language1.pptx
Pengantar Penggunaan Flutter - Dart programming language1.pptxPengantar Penggunaan Flutter - Dart programming language1.pptx
Pengantar Penggunaan Flutter - Dart programming language1.pptx
Fajar Baskoro
 
Chapter 4 - Islamic Financial Institutions in Malaysia.pptx
Chapter 4 - Islamic Financial Institutions in Malaysia.pptxChapter 4 - Islamic Financial Institutions in Malaysia.pptx
Chapter 4 - Islamic Financial Institutions in Malaysia.pptx
Mohd Adib Abd Muin, Senior Lecturer at Universiti Utara Malaysia
 
Main Java[All of the Base Concepts}.docx
Main Java[All of the Base Concepts}.docxMain Java[All of the Base Concepts}.docx
Main Java[All of the Base Concepts}.docx
adhitya5119
 
World environment day ppt For 5 June 2024
World environment day ppt For 5 June 2024World environment day ppt For 5 June 2024
World environment day ppt For 5 June 2024
ak6969907
 
How to Make a Field Mandatory in Odoo 17
How to Make a Field Mandatory in Odoo 17How to Make a Field Mandatory in Odoo 17
How to Make a Field Mandatory in Odoo 17
Celine George
 
Natural birth techniques - Mrs.Akanksha Trivedi Rama University
Natural birth techniques - Mrs.Akanksha Trivedi Rama UniversityNatural birth techniques - Mrs.Akanksha Trivedi Rama University
Natural birth techniques - Mrs.Akanksha Trivedi Rama University
Akanksha trivedi rama nursing college kanpur.
 
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...
Dr. Vinod Kumar Kanvaria
 
Community pharmacy- Social and preventive pharmacy UNIT 5
Community pharmacy- Social and preventive pharmacy UNIT 5Community pharmacy- Social and preventive pharmacy UNIT 5
Community pharmacy- Social and preventive pharmacy UNIT 5
sayalidalavi006
 
The basics of sentences session 6pptx.pptx
The basics of sentences session 6pptx.pptxThe basics of sentences session 6pptx.pptx
The basics of sentences session 6pptx.pptx
heathfieldcps1
 
How to Fix the Import Error in the Odoo 17
How to Fix the Import Error in the Odoo 17How to Fix the Import Error in the Odoo 17
How to Fix the Import Error in the Odoo 17
Celine George
 
How to Add Chatter in the odoo 17 ERP Module
How to Add Chatter in the odoo 17 ERP ModuleHow to Add Chatter in the odoo 17 ERP Module
How to Add Chatter in the odoo 17 ERP Module
Celine George
 
Pollock and Snow "DEIA in the Scholarly Landscape, Session One: Setting Expec...
Pollock and Snow "DEIA in the Scholarly Landscape, Session One: Setting Expec...Pollock and Snow "DEIA in the Scholarly Landscape, Session One: Setting Expec...
Pollock and Snow "DEIA in the Scholarly Landscape, Session One: Setting Expec...
National Information Standards Organization (NISO)
 

Recently uploaded (20)

Cognitive Development Adolescence Psychology
Cognitive Development Adolescence PsychologyCognitive Development Adolescence Psychology
Cognitive Development Adolescence Psychology
 
Pride Month Slides 2024 David Douglas School District
Pride Month Slides 2024 David Douglas School DistrictPride Month Slides 2024 David Douglas School District
Pride Month Slides 2024 David Douglas School District
 
Walmart Business+ and Spark Good for Nonprofits.pdf
Walmart Business+ and Spark Good for Nonprofits.pdfWalmart Business+ and Spark Good for Nonprofits.pdf
Walmart Business+ and Spark Good for Nonprofits.pdf
 
S1-Introduction-Biopesticides in ICM.pptx
S1-Introduction-Biopesticides in ICM.pptxS1-Introduction-Biopesticides in ICM.pptx
S1-Introduction-Biopesticides in ICM.pptx
 
The simplified electron and muon model, Oscillating Spacetime: The Foundation...
The simplified electron and muon model, Oscillating Spacetime: The Foundation...The simplified electron and muon model, Oscillating Spacetime: The Foundation...
The simplified electron and muon model, Oscillating Spacetime: The Foundation...
 
writing about opinions about Australia the movie
writing about opinions about Australia the moviewriting about opinions about Australia the movie
writing about opinions about Australia the movie
 
How to Manage Your Lost Opportunities in Odoo 17 CRM
How to Manage Your Lost Opportunities in Odoo 17 CRMHow to Manage Your Lost Opportunities in Odoo 17 CRM
How to Manage Your Lost Opportunities in Odoo 17 CRM
 
BBR 2024 Summer Sessions Interview Training
BBR  2024 Summer Sessions Interview TrainingBBR  2024 Summer Sessions Interview Training
BBR 2024 Summer Sessions Interview Training
 
Pengantar Penggunaan Flutter - Dart programming language1.pptx
Pengantar Penggunaan Flutter - Dart programming language1.pptxPengantar Penggunaan Flutter - Dart programming language1.pptx
Pengantar Penggunaan Flutter - Dart programming language1.pptx
 
Chapter 4 - Islamic Financial Institutions in Malaysia.pptx
Chapter 4 - Islamic Financial Institutions in Malaysia.pptxChapter 4 - Islamic Financial Institutions in Malaysia.pptx
Chapter 4 - Islamic Financial Institutions in Malaysia.pptx
 
Main Java[All of the Base Concepts}.docx
Main Java[All of the Base Concepts}.docxMain Java[All of the Base Concepts}.docx
Main Java[All of the Base Concepts}.docx
 
World environment day ppt For 5 June 2024
World environment day ppt For 5 June 2024World environment day ppt For 5 June 2024
World environment day ppt For 5 June 2024
 
How to Make a Field Mandatory in Odoo 17
How to Make a Field Mandatory in Odoo 17How to Make a Field Mandatory in Odoo 17
How to Make a Field Mandatory in Odoo 17
 
Natural birth techniques - Mrs.Akanksha Trivedi Rama University
Natural birth techniques - Mrs.Akanksha Trivedi Rama UniversityNatural birth techniques - Mrs.Akanksha Trivedi Rama University
Natural birth techniques - Mrs.Akanksha Trivedi Rama University
 
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...
 
Community pharmacy- Social and preventive pharmacy UNIT 5
Community pharmacy- Social and preventive pharmacy UNIT 5Community pharmacy- Social and preventive pharmacy UNIT 5
Community pharmacy- Social and preventive pharmacy UNIT 5
 
The basics of sentences session 6pptx.pptx
The basics of sentences session 6pptx.pptxThe basics of sentences session 6pptx.pptx
The basics of sentences session 6pptx.pptx
 
How to Fix the Import Error in the Odoo 17
How to Fix the Import Error in the Odoo 17How to Fix the Import Error in the Odoo 17
How to Fix the Import Error in the Odoo 17
 
How to Add Chatter in the odoo 17 ERP Module
How to Add Chatter in the odoo 17 ERP ModuleHow to Add Chatter in the odoo 17 ERP Module
How to Add Chatter in the odoo 17 ERP Module
 
Pollock and Snow "DEIA in the Scholarly Landscape, Session One: Setting Expec...
Pollock and Snow "DEIA in the Scholarly Landscape, Session One: Setting Expec...Pollock and Snow "DEIA in the Scholarly Landscape, Session One: Setting Expec...
Pollock and Snow "DEIA in the Scholarly Landscape, Session One: Setting Expec...
 

Neilsen Design heuristics

  • 1. The Heuristics Nielsen’s Heuristics Rolf Molich and Jakob Nielsen (1990) developed a set of heuristics that are probably the most used in the field of interface design. Nielsen later (1994), after evaluating several sets of heuristics, came up with a better set: Visibility of system status - The system should always keep users informed about what is going on, through appropriate feedback within reasonable time. Match between system and the real world - The system should speak the users' language, with words, phrases and concepts familiar to the user, rather than system-oriented terms. Follow real-world conventions, making information appear in a natural and logical order. User control and freedom - Users often choose system functions by mistake and will need a clearly marked "emergency exit" to leave the unwanted state without having to go through an extended dialogue. Support undo and redo. Consistency and standards - Users should not have to wonder whether different words, situations, or actions mean the same thing. Follow platform conventions. Error prevention - Even better than good error messages is a careful design which prevents a problem from occurring in the first place. Either eliminate error-prone conditions or check for them and present users with a confirmation option before they commit to the ac tion. Recognition rather than recall - Minimize the user's memory load by making objects, actions, and options visible. The user should not have to remember information from one part of the dialogue to another. Instructions for use of the system should be visible or easily retrievable whenever appropriate. Flexibility and efficiency of use - Accelerators -- unseen by the novice user -- may often speed up the interaction for the expert user such that the system can cater to both inexperienced and experienced users. Allow users to tailor frequent actions. Aesthetic and minimalist design - Dialogues should not contain information which is irrelevant or rarely needed. Every extra unit of information in a dialogue competes with the relevant units of information and diminishes their relative visibility. Help users recognize, diagnose, and recover from errors - Error messages should be expressed in plain language (no codes), precisely indicate the problem, and constructively suggest a solution. Help and documentation - Even though it is better if the system can be used without documentation, it may be necessary to provide help and documentation. Any such information should be easy to search, focused on the user's task, list concrete steps to be carried out, and not be too large.