The document outlines Jacob Neilsen's 10 general principles for user interface design, called heuristics. The heuristics are broad usability guidelines rather than specific instructions. They include visibility of system status, matching systems to the real world, user control and freedom, consistency and standards, error prevention, recognition over recall, flexibility and efficiency of use, aesthetic and minimalist design, helping users recognize, diagnose and recover from errors, and providing help and documentation.
Are you in an early stage of your product design or already have a finished product? You can apply heuristics principles and identify key interaction and usability issues its cheaper than usability testing but certainly not effective alternate as real user inputs. This could give way to detailed usability designs without having to spend more time and money.
This document provides instructions for participants of the ATD Training Certificate Program. It outlines two components for participants to review before the workshop: 1) a self-assessment to complete to evaluate their current training skills, and 2) an article on best practices and common mistakes for new trainers. Participants are asked to bring their completed self-assessment to the workshop.
Este documento proporciona una lista de 52 tareas de mantenimiento para ascensores eléctricos. Las tareas incluyen inspeccionar e indicadores de la cabina, iluminación, puertas, cuarto de máquinas, registros de mantenimiento, sistemas de alarma y comunicación, componentes eléctricos, motor, reductor, frenos, nivelación de cabina, botoneras de piso, puertas de piso, rieles, contrapeso, cables, operador de puerta y más. El documento también describe procedimientos de seg
Jakob Nielsen developed the method of 'Heuristic Evaluation' to help identify problems with an interface. This presentation explains the 10 rules of thumb or heuristics with examples.
Este documento fornece instruções de manutenção para uma motocicleta de competição. Ele inclui:
1) Uma tabela de manutenção com itens a serem inspecionados a cada corrida, 3 corridas e 9 corridas.
2) Especificações técnicas como torque de parafusos, tipo de óleo e fluidos recomendados.
3) Detalhes sobre procedimentos de manutenção como troca de óleo, ajuste da corrente e inspeção de freios.
This document provides guidance on training trainers and adult learning principles. It discusses that trainers require skills like comprehension, conceptualization, creativity and conduct. The training process is outlined as a 4D cycle of determine, design, deployment, and determine. Key principles of adult learning theory are covered, such as engaging learners through active participation, relating content to real-world examples, and addressing individual needs. A variety of training methods are also presented, including lectures, demonstrations, role plays and group exercises.
A complete presentation on 'Train the Trainer' including various aspects of preparing a Trainer to deliver effective training, certification criteria for the trainer and certificate templates for both trainees and trainer.
The document summarizes Mike Cohn's presentation on user stories at the Norwegian Developer's Conference. It discusses that user stories address the communication problem between stakeholders who want software and developers who build it. It also notes that user stories allow for a balanced approach and shared responsibility over resource allocation. User stories support iterative development and conversations between stakeholders and developers.
Are you in an early stage of your product design or already have a finished product? You can apply heuristics principles and identify key interaction and usability issues its cheaper than usability testing but certainly not effective alternate as real user inputs. This could give way to detailed usability designs without having to spend more time and money.
This document provides instructions for participants of the ATD Training Certificate Program. It outlines two components for participants to review before the workshop: 1) a self-assessment to complete to evaluate their current training skills, and 2) an article on best practices and common mistakes for new trainers. Participants are asked to bring their completed self-assessment to the workshop.
Este documento proporciona una lista de 52 tareas de mantenimiento para ascensores eléctricos. Las tareas incluyen inspeccionar e indicadores de la cabina, iluminación, puertas, cuarto de máquinas, registros de mantenimiento, sistemas de alarma y comunicación, componentes eléctricos, motor, reductor, frenos, nivelación de cabina, botoneras de piso, puertas de piso, rieles, contrapeso, cables, operador de puerta y más. El documento también describe procedimientos de seg
Jakob Nielsen developed the method of 'Heuristic Evaluation' to help identify problems with an interface. This presentation explains the 10 rules of thumb or heuristics with examples.
Este documento fornece instruções de manutenção para uma motocicleta de competição. Ele inclui:
1) Uma tabela de manutenção com itens a serem inspecionados a cada corrida, 3 corridas e 9 corridas.
2) Especificações técnicas como torque de parafusos, tipo de óleo e fluidos recomendados.
3) Detalhes sobre procedimentos de manutenção como troca de óleo, ajuste da corrente e inspeção de freios.
This document provides guidance on training trainers and adult learning principles. It discusses that trainers require skills like comprehension, conceptualization, creativity and conduct. The training process is outlined as a 4D cycle of determine, design, deployment, and determine. Key principles of adult learning theory are covered, such as engaging learners through active participation, relating content to real-world examples, and addressing individual needs. A variety of training methods are also presented, including lectures, demonstrations, role plays and group exercises.
A complete presentation on 'Train the Trainer' including various aspects of preparing a Trainer to deliver effective training, certification criteria for the trainer and certificate templates for both trainees and trainer.
The document summarizes Mike Cohn's presentation on user stories at the Norwegian Developer's Conference. It discusses that user stories address the communication problem between stakeholders who want software and developers who build it. It also notes that user stories allow for a balanced approach and shared responsibility over resource allocation. User stories support iterative development and conversations between stakeholders and developers.
The document describes methods for detecting leaks using ammonia as a tracer gas. There are two main test methods - the vacuum method and the pressure method.
The vacuum method involves evacuating the space to be tested to 70 millibar and introducing ammonia gas. Ammonia sensitive developers are then used to detect any leaks. The pressure method uses a mixture of nitrogen and 15% ammonia to pressurize the space to 2.3 bar. Developers are again used to detect leaks during a 10-12 hour response time.
Safety precautions must be taken when using ammonia, which is toxic and flammable. Developers that can be used include ammonia sensitive paper, paint and spray,
The document provides guidance for trainers on their roles and responsibilities. It discusses diagnosing training needs, building trust with trainees, and contributing as a co-learner. Personal qualities of trainers include self-confidence, communication skills, flexibility and patience. Approaches to training include instructing, feedback, counseling, and mentoring. Key skills for trainers are planning training sessions effectively, understanding trainees, designing training content that engages different learning styles, motivating and reinforcing trainees, communicating verbally and non-verbally, providing effective feedback, and handling questions and objections from trainees. The document emphasizes the importance of preparation, rehearsal, and practice for trainers.
The document provides an overview of topics covered in a Train the Trainer program, including introduction and learning styles, needs analysis, program design, facilitation skills, and assessment methods. It discusses identifying learning needs, designing a training program, and tips for effective training. The contact information is also included for the training organization.
Six evaluators conducted a heuristic evaluation of the Queso learning management system website. They found 8 positive attributes to keep and 73 recommendations for improvement. The evaluators assessed each issue for severity on a scale of 0-4. Their next steps are to conduct usability testing and refine the website design based on the findings from the heuristic evaluation.
TRAINING OF TRAINERS(TOT) SKILLS - Copymubiru rashid
This document provides guidance on training of trainers. It discusses what a training is, the aims and objectives of conducting trainings, and important aspects to consider when planning a training session. It covers topics like needs assessment, selecting appropriate content and training techniques. Six commonly used training techniques are described in detail: case study, role play, demonstrations, brainstorming, structured exercises, and group discussions. The advantages and disadvantages of each technique are also summarized.
The document provides guidance on the skills needed to be a good trainer. It emphasizes the importance of actively listening to learners, treating each learner as an individual, leading by example, establishing relationships with learners, being patient and enthusiastic, and facilitating learning rather than simply presenting information. It also stresses communicating well with others involved in the training process. Overall, the document outlines key interpersonal and facilitation skills that trainers should cultivate in order to effectively support learning.
Manual de serviço xl125 s (1984) ms437841p alimentaThiago Huari
1. O documento fornece instruções sobre o sistema de alimentação de uma motocicleta, incluindo informações sobre o tanque de combustível, filtro de ar, carburador e regulagem.
2. São descritos os procedimentos para remoção, desmontagem, limpeza, montagem e instalação do carburador e seus componentes.
3. São também fornecidos detalhes sobre diagnóstico de problemas comuns no sistema de alimentação e ajustes necessários no carburador.
Este documento fornece instruções para serviços no cabeçote, cilindro e pistão de um motor CR250R, incluindo procedimentos de remoção, inspeção e instalação, com especificações técnicas e valores de torque.
This document discusses heuristic evaluation as a usability testing technique. It defines heuristic evaluation as a practical approach to problem solving and discovery that may not be optimal but is sufficient for immediate goals. The document lists Nielsen's 10 usability heuristics for interface design, such as visibility of system status and user control and freedom. It provides examples for each heuristic and advises that heuristic evaluation should not replace talking to users, but can help identify usability issues before user testing.
This document summarizes a discussion on the book "The Design of Everyday Things" by Don Norman. It provides an overview of the key concepts in the book, including conceptual models, affordances, and constraints. It discusses how these concepts relate to human-centered design and improving designs by understanding how users think and interact with products. The document outlines changes that can be made today by designers and users, such as putting themselves in the user's perspective. It poses discussion questions about the audience of the book, limits of design work, and potential problems with a user-centered focus.
Este manual técnico fornece instruções sobre a manutenção de uma motocicleta Honda, incluindo especificações técnicas, valores de torque, ferramentas recomendadas e pontos de lubrificação. O manual orienta o leitor a seguir as recomendações de manutenção e fornece detalhes sobre os sistemas e componentes da motocicleta organizados por capítulos.
Slides for a fantastic Train the Trainer Program by Dr. John Persico Jr. Dr. John Persico
If you want a great program for training the trainers in your organization, here it is. I also have the trainee workbooks in Word if you are interested. Send me an email and let me know if you would also to receive the trainee and facilitator workbooks for a small fee. persico.john@gmail.com or call me at 612-310-3803 for a custom made program for your organization.
Daily huddle meetings aim to keep team members updated, clear priorities for the day, and provide tools to complete tasks. Effective daily huddles are concise (15 minutes or less), discuss priorities and blockers, and energize participants. Combining daily huddles with weekly planning allows teams to take a longer view and better prepare for threats.
The 10 Golden Usability Heuristics (Montreal Girl Geeks September 2014)Elida Arrizza
A great User Experience (UX) is key to user delight and a positive attitude toward a brand. We’ve all had that moment when we’ve experienced frustration at doing or getting something online, but may have trouble understanding or communicating why.
A core element of UX is Usability, which focuses on whether or not a given task can be accomplished on a website, helping to rid us of any of those frustrations. This presentation will provide you with a basic understanding of the language and purpose of usability, as well as an overview of tools and techniques to improve your site’s usability by examining the 10 golden heuristics. This talk is ideal for designers, UX professionals, developers and anyone who wants to know more about how users think and what we can do to make things easier for our audience.
http://montrealgirlgeeks.com/2014/09/23/september-10-golden-usability-heuristics-with-elida-arrizza/
The document provides an agenda for a 3-day training of trainers course, outlining objectives, sessions, and activities to teach participants about training design, delivery, and improvement. Key topics include learning styles, training needs assessment, learning theories, training methods, handling difficult participants, and demonstrations. The goal is for participants to learn how to design and deliver effective training courses and develop action plans to strengthen their skills as trainers.
Sougata Pal presents the concept of "Look, Listen, Feel" as an effective condition monitoring tool for identifying machine failures and maintenance needs just in time. It involves using visual inspection, listening for abnormal sounds, and feeling for changes in temperature, vibration, flow or other physical characteristics to monitor equipment condition. Safety precautions must be followed, and individuals should be properly certified and skilled before performing these monitoring activities. Regular use of the senses can help operators and maintainers detect issues with equipment early before major damage occurs.
Pros and Cons: PTAB vs. District CourtsPatexia Inc.
This document provides an overview of the pros and cons of challenging patent validity in the Patent Trial and Appeal Board (PTAB) versus district courts under the America Invents Act (AIA). It discusses the various post-grant review procedures available at the PTAB, including inter partes review, post-grant review, and covered business method patent review. Statistics on filing and outcome rates for AIA trials are presented. Factors to consider when deciding between the PTAB and district courts for a validity challenge are outlined, such as the nature of the decision maker, evidentiary standards, discovery opportunities, costs, and timing.
The document outlines 10 usability heuristics for user interface design: 1) keep users informed of system status, 2) use language familiar to users, 3) allow users easy exit from unwanted states, 4) be consistent in design, 5) prevent errors from occurring, 6) make needed information visible rather than requiring recall, 7) support both inexperienced and experienced users, 8) avoid unnecessary information, 9) help users recognize, diagnose, and recover from errors, and 10) provide help documentation that is easy to use. It also describes a workshop where groups will evaluate examples based on 2 assigned heuristics.
Rolf Molich and Jakob Nielsen developed a set of heuristics for interface design in 1990. In 1994, Nielsen refined these heuristics into 10 key principles: (1) keep users informed of system status, (2) speak the users' language with familiar words, (3) allow easy exit from unwanted states, (4) be consistent in design standards, (5) prevent errors from occurring, (6) make objects and actions visible to minimize memory load, (7) support both inexperienced and experienced users, (8) avoid irrelevant information for clean design, (9) help users recognize, diagnose and recover from errors, and (10) provide help that is easy to search and focused on tasks
The document discusses testing a prototype for an online dictionary website. It describes the goal of allowing users to create accounts, save words to personal lexicons, and tag words. It then provides sample test questions to evaluate usability, such as how a user would log in, look up a word they previously saved, and save/tag a new word. Next, it lists heuristics for user interface design, such as maintaining visibility of system status, using natural language, allowing user control and undo/redo, consistency, and preventing errors.
The document describes methods for detecting leaks using ammonia as a tracer gas. There are two main test methods - the vacuum method and the pressure method.
The vacuum method involves evacuating the space to be tested to 70 millibar and introducing ammonia gas. Ammonia sensitive developers are then used to detect any leaks. The pressure method uses a mixture of nitrogen and 15% ammonia to pressurize the space to 2.3 bar. Developers are again used to detect leaks during a 10-12 hour response time.
Safety precautions must be taken when using ammonia, which is toxic and flammable. Developers that can be used include ammonia sensitive paper, paint and spray,
The document provides guidance for trainers on their roles and responsibilities. It discusses diagnosing training needs, building trust with trainees, and contributing as a co-learner. Personal qualities of trainers include self-confidence, communication skills, flexibility and patience. Approaches to training include instructing, feedback, counseling, and mentoring. Key skills for trainers are planning training sessions effectively, understanding trainees, designing training content that engages different learning styles, motivating and reinforcing trainees, communicating verbally and non-verbally, providing effective feedback, and handling questions and objections from trainees. The document emphasizes the importance of preparation, rehearsal, and practice for trainers.
The document provides an overview of topics covered in a Train the Trainer program, including introduction and learning styles, needs analysis, program design, facilitation skills, and assessment methods. It discusses identifying learning needs, designing a training program, and tips for effective training. The contact information is also included for the training organization.
Six evaluators conducted a heuristic evaluation of the Queso learning management system website. They found 8 positive attributes to keep and 73 recommendations for improvement. The evaluators assessed each issue for severity on a scale of 0-4. Their next steps are to conduct usability testing and refine the website design based on the findings from the heuristic evaluation.
TRAINING OF TRAINERS(TOT) SKILLS - Copymubiru rashid
This document provides guidance on training of trainers. It discusses what a training is, the aims and objectives of conducting trainings, and important aspects to consider when planning a training session. It covers topics like needs assessment, selecting appropriate content and training techniques. Six commonly used training techniques are described in detail: case study, role play, demonstrations, brainstorming, structured exercises, and group discussions. The advantages and disadvantages of each technique are also summarized.
The document provides guidance on the skills needed to be a good trainer. It emphasizes the importance of actively listening to learners, treating each learner as an individual, leading by example, establishing relationships with learners, being patient and enthusiastic, and facilitating learning rather than simply presenting information. It also stresses communicating well with others involved in the training process. Overall, the document outlines key interpersonal and facilitation skills that trainers should cultivate in order to effectively support learning.
Manual de serviço xl125 s (1984) ms437841p alimentaThiago Huari
1. O documento fornece instruções sobre o sistema de alimentação de uma motocicleta, incluindo informações sobre o tanque de combustível, filtro de ar, carburador e regulagem.
2. São descritos os procedimentos para remoção, desmontagem, limpeza, montagem e instalação do carburador e seus componentes.
3. São também fornecidos detalhes sobre diagnóstico de problemas comuns no sistema de alimentação e ajustes necessários no carburador.
Este documento fornece instruções para serviços no cabeçote, cilindro e pistão de um motor CR250R, incluindo procedimentos de remoção, inspeção e instalação, com especificações técnicas e valores de torque.
This document discusses heuristic evaluation as a usability testing technique. It defines heuristic evaluation as a practical approach to problem solving and discovery that may not be optimal but is sufficient for immediate goals. The document lists Nielsen's 10 usability heuristics for interface design, such as visibility of system status and user control and freedom. It provides examples for each heuristic and advises that heuristic evaluation should not replace talking to users, but can help identify usability issues before user testing.
This document summarizes a discussion on the book "The Design of Everyday Things" by Don Norman. It provides an overview of the key concepts in the book, including conceptual models, affordances, and constraints. It discusses how these concepts relate to human-centered design and improving designs by understanding how users think and interact with products. The document outlines changes that can be made today by designers and users, such as putting themselves in the user's perspective. It poses discussion questions about the audience of the book, limits of design work, and potential problems with a user-centered focus.
Este manual técnico fornece instruções sobre a manutenção de uma motocicleta Honda, incluindo especificações técnicas, valores de torque, ferramentas recomendadas e pontos de lubrificação. O manual orienta o leitor a seguir as recomendações de manutenção e fornece detalhes sobre os sistemas e componentes da motocicleta organizados por capítulos.
Slides for a fantastic Train the Trainer Program by Dr. John Persico Jr. Dr. John Persico
If you want a great program for training the trainers in your organization, here it is. I also have the trainee workbooks in Word if you are interested. Send me an email and let me know if you would also to receive the trainee and facilitator workbooks for a small fee. persico.john@gmail.com or call me at 612-310-3803 for a custom made program for your organization.
Daily huddle meetings aim to keep team members updated, clear priorities for the day, and provide tools to complete tasks. Effective daily huddles are concise (15 minutes or less), discuss priorities and blockers, and energize participants. Combining daily huddles with weekly planning allows teams to take a longer view and better prepare for threats.
The 10 Golden Usability Heuristics (Montreal Girl Geeks September 2014)Elida Arrizza
A great User Experience (UX) is key to user delight and a positive attitude toward a brand. We’ve all had that moment when we’ve experienced frustration at doing or getting something online, but may have trouble understanding or communicating why.
A core element of UX is Usability, which focuses on whether or not a given task can be accomplished on a website, helping to rid us of any of those frustrations. This presentation will provide you with a basic understanding of the language and purpose of usability, as well as an overview of tools and techniques to improve your site’s usability by examining the 10 golden heuristics. This talk is ideal for designers, UX professionals, developers and anyone who wants to know more about how users think and what we can do to make things easier for our audience.
http://montrealgirlgeeks.com/2014/09/23/september-10-golden-usability-heuristics-with-elida-arrizza/
The document provides an agenda for a 3-day training of trainers course, outlining objectives, sessions, and activities to teach participants about training design, delivery, and improvement. Key topics include learning styles, training needs assessment, learning theories, training methods, handling difficult participants, and demonstrations. The goal is for participants to learn how to design and deliver effective training courses and develop action plans to strengthen their skills as trainers.
Sougata Pal presents the concept of "Look, Listen, Feel" as an effective condition monitoring tool for identifying machine failures and maintenance needs just in time. It involves using visual inspection, listening for abnormal sounds, and feeling for changes in temperature, vibration, flow or other physical characteristics to monitor equipment condition. Safety precautions must be followed, and individuals should be properly certified and skilled before performing these monitoring activities. Regular use of the senses can help operators and maintainers detect issues with equipment early before major damage occurs.
Pros and Cons: PTAB vs. District CourtsPatexia Inc.
This document provides an overview of the pros and cons of challenging patent validity in the Patent Trial and Appeal Board (PTAB) versus district courts under the America Invents Act (AIA). It discusses the various post-grant review procedures available at the PTAB, including inter partes review, post-grant review, and covered business method patent review. Statistics on filing and outcome rates for AIA trials are presented. Factors to consider when deciding between the PTAB and district courts for a validity challenge are outlined, such as the nature of the decision maker, evidentiary standards, discovery opportunities, costs, and timing.
The document outlines 10 usability heuristics for user interface design: 1) keep users informed of system status, 2) use language familiar to users, 3) allow users easy exit from unwanted states, 4) be consistent in design, 5) prevent errors from occurring, 6) make needed information visible rather than requiring recall, 7) support both inexperienced and experienced users, 8) avoid unnecessary information, 9) help users recognize, diagnose, and recover from errors, and 10) provide help documentation that is easy to use. It also describes a workshop where groups will evaluate examples based on 2 assigned heuristics.
Rolf Molich and Jakob Nielsen developed a set of heuristics for interface design in 1990. In 1994, Nielsen refined these heuristics into 10 key principles: (1) keep users informed of system status, (2) speak the users' language with familiar words, (3) allow easy exit from unwanted states, (4) be consistent in design standards, (5) prevent errors from occurring, (6) make objects and actions visible to minimize memory load, (7) support both inexperienced and experienced users, (8) avoid irrelevant information for clean design, (9) help users recognize, diagnose and recover from errors, and (10) provide help that is easy to search and focused on tasks
The document discusses testing a prototype for an online dictionary website. It describes the goal of allowing users to create accounts, save words to personal lexicons, and tag words. It then provides sample test questions to evaluate usability, such as how a user would log in, look up a word they previously saved, and save/tag a new word. Next, it lists heuristics for user interface design, such as maintaining visibility of system status, using natural language, allowing user control and undo/redo, consistency, and preventing errors.
The document discusses usability and design in web and graphic design. It argues that usability and accessibility should not undermine design. Some ways to improve usability without compromising design are to make hyperlinks and buttons large enough to click, use meaningful page titles and headers, maintain consistency in colors, language and conventions, provide feedback to users, and minimize registration barriers and memory loads on users. The document also recommends following Nielsen's 10 usability heuristics to prioritize visibility, match real world expectations, minimize errors, and emphasize recognition over recall.
Usability Engineering General guidelinesREHMAT ULLAH
This document discusses general usability guidelines for user interface design. It outlines several key principles: [1] The interface should keep users informed of system status and progress. [2] The interface language and concepts should match the users' language and mental models. [3] Users should feel in control and have freedom within the system to undo or redo actions. [3] Consistency in terminology, actions, and behaviors is important for usability.
The document discusses the importance of usability in web design. It defines usability as the extent to which a product is effective, efficient, and satisfying to use for its intended users. The goal of usability testing is to better understand how real users interact with a product and improve it based on those results. Usability principles include keeping the user informed, using familiar language, preventing errors, making objects and actions visible, and providing help and documentation.
Did you check the UX Quality?-Rajarshi Raybhumika2108
The document discusses user experience (UX) quality and heuristics. It lists 10 usability heuristics for designing intuitive user interfaces, such as having the system status be visible, using language familiar to users, allowing undo and redo functions, minimizing memory load, and helping users recover from errors. The document emphasizes the importance of UX and provides questions for feedback on how to further improve UX.
The document provides an overview of design process and factors that affect user experience in interface design. It discusses various principles and heuristics to support usability, including learnability, flexibility, and robustness. The document outlines principles that affect these factors, such as predictability, consistency and dialog initiative. It also discusses guidelines for improving usability through user testing and iterative design. The document emphasizes the importance of usability and provides several heuristics and guidelines to measure and improve usability in interface design.
A heuristic evaluation is a usability inspection method mainly used to identify any design issues associated with the user interface.
https://medium.com/@erangatl/10-usability-heuristics-explained-caa5903faba2
Oct 2016
Ten Usability Heuristics by Jakob Nielsen.pptxsharmiladevi941
1) The 10 usability heuristics provide guidelines for interface design including visibility of system status, matching the system design to real world concepts, giving users control and freedom, maintaining consistency, preventing errors, using recognition over recall, providing flexibility and efficiency, having an aesthetic and minimal design, helping users recover from errors, and providing helpful documentation.
2) Some key guidelines within the heuristics are to always inform users of the system status, speak the user's language with familiar concepts, clearly label ways to exit tasks, maintain consistency across interfaces, eliminate error-prone conditions, reduce memory demands on users, allow for customization and shortcuts, remove unnecessary elements, and give constructive error messages.
3) The
Before spending your budget on Evaluating Interfaces with Users, it's essential to do a evaluation at your end.
At SwitchMe, I took a session with my team of developers to explain importance and method of Evaluating Interfaces at our end first.
Heuristic evaluation is a usability inspection method where 3-5 evaluators examine a user interface and judge its compliance with recognized usability principles called "heuristics." Each evaluator independently explores the interface twice and notes any violations of heuristics, such as consistency, visibility of system status, or flexibility of use. Evaluators then aggregate their findings and rate the severity of identified usability problems to prioritize fixes. With 3-5 evaluators, heuristic evaluation typically identifies around 75% of usability issues in a cost-effective manner.
The document discusses various methods for evaluating user experience design when users are located in different countries, including heuristic evaluation, usability testing, and GOMS analysis. Heuristic evaluation involves having 3-5 evaluators examine a user interface and note where it violates established usability heuristics. Usability testing involves testing an interface with real users performing representative tasks and collecting both quantitative and qualitative data. GOMS analysis estimates the time required to complete tasks based on the number and types of user actions involved.
The document discusses various methods for evaluating user experience design when users are located in different countries, including heuristic evaluation, usability testing, GOMS analysis, and collecting different types of data. Heuristic evaluation involves having 3-5 evaluators examine a user interface and identify usability issues based on usability heuristics. Usability testing involves testing an interface with real users to observe what they do and collect their feedback. GOMS analysis estimates the time and effort required to complete tasks in an interface. It is recommended to use multiple evaluation methods and data types to get a comprehensive understanding of the user experience.
Heuristic evaluation is a usability inspection method where 3-5 evaluators examine a user interface and judge its compliance with recognized usability principles called "heuristics." Each evaluator independently explores the interface twice and notes any violations of heuristics, such as consistency, visibility of system status, or flexibility of use. Evaluators then meet to aggregate their findings and determine the severity of usability problems. With 3-5 evaluators, heuristic evaluation can find around 75% of usability issues in a cost-effective manner.
The document discusses various methods for evaluating user experience when users are located in different countries, including heuristic evaluation, usability testing, GOMS analysis, and collecting different types of data. Heuristic evaluation involves having 3-5 evaluators examine a user interface and identify any violations of usability principles or heuristics. Usability testing involves testing the interface with representative users performing tasks and collecting both quantitative and qualitative data. GOMS analysis estimates the time required to complete tasks based on the number and types of user actions. The document recommends using multiple evaluation methods and data collection approaches.
The document discusses various methods for evaluating user experience design when users are located in different countries, including heuristic evaluation, usability testing, and GOMS analysis. Heuristic evaluation involves having 3-5 evaluators examine a user interface and note where it violates established usability heuristics. Usability testing involves testing an interface with real users performing representative tasks and collecting both quantitative and qualitative data. GOMS analysis estimates the time required to complete tasks based on the number and types of user actions involved.
The document discusses various methods for evaluating user experience design when users are located in different countries, including heuristic evaluation, usability testing, GOMS analysis, and collecting different types of data. Heuristic evaluation involves having 3-5 evaluators examine a user interface and identify usability issues based on established usability heuristics. Usability testing involves testing an interface with real users to observe what they do and collect their feedback. GOMS analysis estimates the time and cognitive effort required to complete tasks in an interface. The document recommends using multiple evaluation methods and data collection approaches to comprehensively evaluate a remote user experience.
Fueling AI with Great Data with Airbyte WebinarZilliz
This talk will focus on how to collect data from a variety of sources, leveraging this data for RAG and other GenAI use cases, and finally charting your course to productionalization.
Skybuffer SAM4U tool for SAP license adoptionTatiana Kojar
Manage and optimize your license adoption and consumption with SAM4U, an SAP free customer software asset management tool.
SAM4U, an SAP complimentary software asset management tool for customers, delivers a detailed and well-structured overview of license inventory and usage with a user-friendly interface. We offer a hosted, cost-effective, and performance-optimized SAM4U setup in the Skybuffer Cloud environment. You retain ownership of the system and data, while we manage the ABAP 7.58 infrastructure, ensuring fixed Total Cost of Ownership (TCO) and exceptional services through the SAP Fiori interface.
Freshworks Rethinks NoSQL for Rapid Scaling & Cost-EfficiencyScyllaDB
Freshworks creates AI-boosted business software that helps employees work more efficiently and effectively. Managing data across multiple RDBMS and NoSQL databases was already a challenge at their current scale. To prepare for 10X growth, they knew it was time to rethink their database strategy. Learn how they architected a solution that would simplify scaling while keeping costs under control.
Driving Business Innovation: Latest Generative AI Advancements & Success StorySafe Software
Are you ready to revolutionize how you handle data? Join us for a webinar where we’ll bring you up to speed with the latest advancements in Generative AI technology and discover how leveraging FME with tools from giants like Google Gemini, Amazon, and Microsoft OpenAI can supercharge your workflow efficiency.
During the hour, we’ll take you through:
Guest Speaker Segment with Hannah Barrington: Dive into the world of dynamic real estate marketing with Hannah, the Marketing Manager at Workspace Group. Hear firsthand how their team generates engaging descriptions for thousands of office units by integrating diverse data sources—from PDF floorplans to web pages—using FME transformers, like OpenAIVisionConnector and AnthropicVisionConnector. This use case will show you how GenAI can streamline content creation for marketing across the board.
Ollama Use Case: Learn how Scenario Specialist Dmitri Bagh has utilized Ollama within FME to input data, create custom models, and enhance security protocols. This segment will include demos to illustrate the full capabilities of FME in AI-driven processes.
Custom AI Models: Discover how to leverage FME to build personalized AI models using your data. Whether it’s populating a model with local data for added security or integrating public AI tools, find out how FME facilitates a versatile and secure approach to AI.
We’ll wrap up with a live Q&A session where you can engage with our experts on your specific use cases, and learn more about optimizing your data workflows with AI.
This webinar is ideal for professionals seeking to harness the power of AI within their data management systems while ensuring high levels of customization and security. Whether you're a novice or an expert, gain actionable insights and strategies to elevate your data processes. Join us to see how FME and AI can revolutionize how you work with data!
Main news related to the CCS TSI 2023 (2023/1695)Jakub Marek
An English 🇬🇧 translation of a presentation to the speech I gave about the main changes brought by CCS TSI 2023 at the biggest Czech conference on Communications and signalling systems on Railways, which was held in Clarion Hotel Olomouc from 7th to 9th November 2023 (konferenceszt.cz). Attended by around 500 participants and 200 on-line followers.
The original Czech 🇨🇿 version of the presentation can be found here: https://www.slideshare.net/slideshow/hlavni-novinky-souvisejici-s-ccs-tsi-2023-2023-1695/269688092 .
The videorecording (in Czech) from the presentation is available here: https://youtu.be/WzjJWm4IyPk?si=SImb06tuXGb30BEH .
Digital Banking in the Cloud: How Citizens Bank Unlocked Their MainframePrecisely
Inconsistent user experience and siloed data, high costs, and changing customer expectations – Citizens Bank was experiencing these challenges while it was attempting to deliver a superior digital banking experience for its clients. Its core banking applications run on the mainframe and Citizens was using legacy utilities to get the critical mainframe data to feed customer-facing channels, like call centers, web, and mobile. Ultimately, this led to higher operating costs (MIPS), delayed response times, and longer time to market.
Ever-changing customer expectations demand more modern digital experiences, and the bank needed to find a solution that could provide real-time data to its customer channels with low latency and operating costs. Join this session to learn how Citizens is leveraging Precisely to replicate mainframe data to its customer channels and deliver on their “modern digital bank” experiences.
Programming Foundation Models with DSPy - Meetup SlidesZilliz
Prompting language models is hard, while programming language models is easy. In this talk, I will discuss the state-of-the-art framework DSPy for programming foundation models with its powerful optimizers and runtime constraint system.
leewayhertz.com-AI in predictive maintenance Use cases technologies benefits ...alexjohnson7307
Predictive maintenance is a proactive approach that anticipates equipment failures before they happen. At the forefront of this innovative strategy is Artificial Intelligence (AI), which brings unprecedented precision and efficiency. AI in predictive maintenance is transforming industries by reducing downtime, minimizing costs, and enhancing productivity.
Salesforce Integration for Bonterra Impact Management (fka Social Solutions A...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on integration of Salesforce with Bonterra Impact Management.
Interested in deploying an integration with Salesforce for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
A Comprehensive Guide to DeFi Development Services in 2024Intelisync
DeFi represents a paradigm shift in the financial industry. Instead of relying on traditional, centralized institutions like banks, DeFi leverages blockchain technology to create a decentralized network of financial services. This means that financial transactions can occur directly between parties, without intermediaries, using smart contracts on platforms like Ethereum.
In 2024, we are witnessing an explosion of new DeFi projects and protocols, each pushing the boundaries of what’s possible in finance.
In summary, DeFi in 2024 is not just a trend; it’s a revolution that democratizes finance, enhances security and transparency, and fosters continuous innovation. As we proceed through this presentation, we'll explore the various components and services of DeFi in detail, shedding light on how they are transforming the financial landscape.
At Intelisync, we specialize in providing comprehensive DeFi development services tailored to meet the unique needs of our clients. From smart contract development to dApp creation and security audits, we ensure that your DeFi project is built with innovation, security, and scalability in mind. Trust Intelisync to guide you through the intricate landscape of decentralized finance and unlock the full potential of blockchain technology.
Ready to take your DeFi project to the next level? Partner with Intelisync for expert DeFi development services today!
Generating privacy-protected synthetic data using Secludy and MilvusZilliz
During this demo, the founders of Secludy will demonstrate how their system utilizes Milvus to store and manipulate embeddings for generating privacy-protected synthetic data. Their approach not only maintains the confidentiality of the original data but also enhances the utility and scalability of LLMs under privacy constraints. Attendees, including machine learning engineers, data scientists, and data managers, will witness first-hand how Secludy's integration with Milvus empowers organizations to harness the power of LLMs securely and efficiently.
Building Production Ready Search Pipelines with Spark and MilvusZilliz
Spark is the widely used ETL tool for processing, indexing and ingesting data to serving stack for search. Milvus is the production-ready open-source vector database. In this talk we will show how to use Spark to process unstructured data to extract vector representations, and push the vectors to Milvus vector database for search serving.
Monitoring and Managing Anomaly Detection on OpenShift.pdfTosin Akinosho
Monitoring and Managing Anomaly Detection on OpenShift
Overview
Dive into the world of anomaly detection on edge devices with our comprehensive hands-on tutorial. This SlideShare presentation will guide you through the entire process, from data collection and model training to edge deployment and real-time monitoring. Perfect for those looking to implement robust anomaly detection systems on resource-constrained IoT/edge devices.
Key Topics Covered
1. Introduction to Anomaly Detection
- Understand the fundamentals of anomaly detection and its importance in identifying unusual behavior or failures in systems.
2. Understanding Edge (IoT)
- Learn about edge computing and IoT, and how they enable real-time data processing and decision-making at the source.
3. What is ArgoCD?
- Discover ArgoCD, a declarative, GitOps continuous delivery tool for Kubernetes, and its role in deploying applications on edge devices.
4. Deployment Using ArgoCD for Edge Devices
- Step-by-step guide on deploying anomaly detection models on edge devices using ArgoCD.
5. Introduction to Apache Kafka and S3
- Explore Apache Kafka for real-time data streaming and Amazon S3 for scalable storage solutions.
6. Viewing Kafka Messages in the Data Lake
- Learn how to view and analyze Kafka messages stored in a data lake for better insights.
7. What is Prometheus?
- Get to know Prometheus, an open-source monitoring and alerting toolkit, and its application in monitoring edge devices.
8. Monitoring Application Metrics with Prometheus
- Detailed instructions on setting up Prometheus to monitor the performance and health of your anomaly detection system.
9. What is Camel K?
- Introduction to Camel K, a lightweight integration framework built on Apache Camel, designed for Kubernetes.
10. Configuring Camel K Integrations for Data Pipelines
- Learn how to configure Camel K for seamless data pipeline integrations in your anomaly detection workflow.
11. What is a Jupyter Notebook?
- Overview of Jupyter Notebooks, an open-source web application for creating and sharing documents with live code, equations, visualizations, and narrative text.
12. Jupyter Notebooks with Code Examples
- Hands-on examples and code snippets in Jupyter Notebooks to help you implement and test anomaly detection models.
2. Jacob Neilsen’s 10 general principles for
interaction design. They’re called heuristics
because they’re broad rules of thumb and not
specific usability guidelines
Jacob Neilsen
Heuristic
Meaning:
Enabling a person
to discover or
learn something
for themselves.
3. Visibility of system status
The system should always keep users
informed about what is going on,
through appropriate feedback within
reasonable time.
Keep users in
the loop.
4.
5.
6.
7.
8.
9.
10.
11. Match between system and
the real world
The system should speak the users'
language, with words, phrases and
concepts familiar to the user, rather
than system-oriented terms. Make
information appear in a natural and
logical order.
Follow real world
conventions.
12.
13.
14.
15.
16.
17. User Control and Freedom
Users often choose system functions
by mistake and will need a clearly
marked “emergency exit” to leave the
unwanted state without having to go
through an extended dialogue. Support
Undo and Redo.
Support undo
and redo.
18.
19.
20.
21. Consistency and Standards
Users should not have to wonder
whether different words, situations, or
actions mean the same thing.
Follow platform
conventions.
22.
23.
24.
25.
26.
27.
28. Error Prevention
Either eliminate error-prone conditions
or check for them and present users
with a confirmation option before they
commit to the action.
Prevention is
better than cure.
32. Recognition rather than
Recall
Minimize the user's memory load by making
objects, actions, and options visible. The user
should not have to remember information
from one part of the dialogue to another.
Instructions for use of the system should be
visible or easily retrievable whenever
appropriate.
Make it easily
accessible.
33.
34.
35.
36.
37.
38. Flexibility and Efficiency of
Use
Design for novices
& experts.
Accelerators — unseen by the novice
user — may often speed up the
interaction for the expert user such that
the system can cater to both
inexperienced and experienced users.
Allow users to tailor frequent actions.
39.
40.
41.
42.
43. Aesthetic and Minimalist
Design
Dialogues shouldn’t contain
information which is irrelevant or is
rarely needed. Every extra unit of
information in a dialogue competes
with the relevant units of information
and diminishes their relative visibility.
Less is
more.
44.
45.
46.
47.
48. Help users recognize,
diagnose and recover from
errors
Error messages should be expressed in
plain language (no codes), precisely
indicate the problem, and
constructively suggest a solution.
Be clear and
helpful.
49.
50.
51.
52.
53. Help and Documentation
Even though it is better if the system can be
used without documentation, it may be
necessary to provide help and
documentation. Any such information should
be easy to search, focused on the user's task,
list concrete steps to be carried out, and not
be too large.
Be the friend
in deed.
Users should always be informed of system operations with easy to understand and highly visible status displayed on the screen within a reasonable amount of time.
Translation: Let the user know what is going on.
The user cannot always see directly inside the system, so it is important to give feedback letting them know answers to questions like, “how far through the sign up process am I?”, “How much of this file is loaded?” and “How long will I have to wait for the next stage?”
Probably the two most important things that site visitors need to know are:
“Where am I?” and
“Where can I go next?”.
Download in progressLoading screenUpload in progressFlight direction
Starting a project on Kickstarter is a complicated process so it’s important that they’ve made it as easy as possible. I can clearly see which sections of the form I have completed and which are still to be done.
Uploading a single photo usually only takes a couple of seconds but, even so, Facebook shows me a progress bar so I know it’s working and I can see when it will be complete.
Traffic lights indicate what needs to be done Countdown timer Also three slots because color blind and accesibility
The lift panel indicated the number of the floor that has been selectedIt also indicates where the lift currently is and its progress towards your floor
Time of the train’s arrivalCountdown timerDestination, stops along the waySpeed
Indicated the stops and indicates which side door will open as well as how far you’ve come in your journey
Designers should endeavor to mirror the language and concepts users would find in the real world based on who their target users are. Presenting information in logical order and piggybacking on user’s expectations derived from their real-world experiences will reduce cognitive strain and make systems easier to use.
Instead of sign up they’ve used, ‘Yes, I want Neil to teach me grow my business’More human than sign up, also that’s probably how you’ll talk in you were to call on the phone. I’d like to learn this course and so on
This is replicating the physical card and it's also ensuring that all the digits are from the right places
The recycle bin icon is called and looks like a dustbin. Something we see everydayThis is fashioned after shelves from a library so its looks familiar
Natural groupings of products in appropriate aisles. All the ketchups go together. All the soaps go together. You don’t see them mixed with each other. When I go grocery shopping I know I’ll find all the juices in the same section. I don’t have to run around wondering whether I’ve missed some juices.
The cartoon is adapted in Hindi language and uses the language that we are familiar with. Shin Chan seems one of our own, not a foreigner with whom we can’t relate.
Offer users a digital space where backward steps are possible, including undoing and redoing previous actions.Freedom to navigate. Exploration without fear.
This is something that is so important and you’ll only realize it's important if it weren't there. Imagine if you had uploaded some document by mistake and the only way to undo that action was to write an actual physical letter to some admin at Google. That’s how things worked back in the old days. Now it's simpler. People make mistakes so allow them to recover. Ask for a confirmation if it might be dangerous.
Undo is another cool function to have. You can either ask for confirmation or allow undo depending on the context. If you’ve used photoshop you know the everything is recorded there. Because when you’re going to make changes, the details will vary. It might be a small section or it might be the whole thing. Either way you can pick the specific part and modify it.
Whitener allows redo. The test drive is a confirmation before actually buying the car
Same with clothes. The concept of the trial room. They also have return policy sometimes. Which is confirmation and redo.
Interface designers should ensure that both the graphic elements and terminology are maintained across similar platforms. For example, an icon that represents one category or concept should not represent a different concept when used on a different screen.
The physical keyboard and the onscreen keyboard look the same. The sign in icon/ profile icon/ icon for homepage etc. are usually in the same area.
The menu structure is the same across microsoft’s varios applications
The menu is same in all their branches
The play and the pause button are same on both youtube and vimeo. The main function button is kept across different platforms.
Play music and gaana too have the same play and pause button, also within the app
This is from a project that we’re currently working on where the users will have to byheart that goal, target and projections have different meanings and remember the meanings too.It would have been simpler if they would have kept different terms or Added simple prefixes like Monthly Yealy goal, monthly goal and daily goal or something like that because they’re all goals at the end of the day
Whenever possible, design systems so that potential errors are kept to a minimum. Users do not like being called upon to detect and remedy problems, which may on occasion be beyond their level of expertise. Eliminating or flagging actions that may result in errors are two possible means of achieving error prevention.
They’re letting you know whether your password fits the required convention as you’re typing it and confirming that you’re on the right trackThats another way of preventing an error as they tell you that the item is already in your cart
Gmail prompts you if you mention attachments and try to send the mail without attaching any file.Preventing the error from occurring.Here google’s helping you by showing a list of related elements without you having to correct the spelling or searching something odd which you didn't want.
The passport verification is a long procedure. Your form is checked at the reception counter. In case of errors, the guy asks you to bring the files or copies of originals. Then there’s another round of checking. And another and another and another till you’re finally at the exit. They do it thoroughly so you won't have any future problems.
Minimize cognitive load by maintaining task-relevant information within the display while users explore the interface. Human attention is limited and we are only capable of maintaining around five items in our short-term memory at one time. Due to the limitations of short-term memory, designers should ensure users can simply employ recognition instead of recalling information across parts of the dialogue. Recognizing something is always easier than recall because recognition involves perceiving cues that help us reach into our vast memory and allowing relevant information to surface. For example, we often find the format of multiple choice questions easier than short answer questions on a test because it only requires us to recognize the answer rather than recall it from our memory.
The emergency exit should be clearly marked as emergency exit.I remember the last time I was on a flight, the attendant announced that window 8 and window 12 are also emergency exits and I thought it important to memorize those numbers in case of an emergency. They should have just marked it instead so that I don’t have to remember the seat numbersHere foursquare is helping by giving you options. What is it that you’re looking for or can look for. Instead of you having to type out each category
Bing keeps your search history so you can easily recognize what you were looking for the last time and whether you’d like to search for that information again.
Amazon keeps a track of your window shopping footsteps and prompt you next time you’re looking for somethingIt also shows your related items that might be of interest to youThis is not usability this is experience. Making it a bit delightful.
If they would have just given you a token, you’ll have had to memorize the number or the section in which you’re bag is kept or point to your bag so they could have given it back to youIn this example they’re showing the token number and the counter where it will be served.
In our office canteen they give you the coupon but they take it at the counter so you have to remeber your token number which is a bit annoying
That’s the tailor’s way of recognizing your dress materialHe can easily find yours by looking at those little pieces
Helps to find the answer as one among the given options Here you’ve to eliminate the wrong answer by recognizing the right one rather than having to completely remember the right answer
With increased use comes the demand for less interactions that allow faster navigation. This can be achieved by using abbreviations, function keys, hidden commands and macro facilities. Users should be able to customize or tailor the interface to suit their needs so that frequent actions can be achieved through more convenient means.
For those who are unaware of the vicious internet and its first born child demands there’s the regular way to sign upFor all those who have previously suffered at the hands of the devil and learnt hard lessons there is advanced settings
Keyboard shortcuts for experts. This is also helps in case your mouse refuses to work
You have training wheels for beginners which can be later removed as the user becomes an expert in balancing
You have the auto mode for beginnersAnd every other mode for prfoessionals
Your camera comes with a basic lens but as you get better you can upgrade to the variety of different lens options the company provides
Keep clutter to a minimum. All unnecessary information competes for the user's limited attentional resources, which could inhibit user’s memory retrieval of relevant information. Therefore, the display must be reduced to only the necessary components for the current tasks, whilst providing clearly visible and unambiguous means of navigating to other content.
Classic example is google. Just gives you a simple input field this is why you fear nothing and ask google everything.Think about asking your parents such questions. There are so many things that will stop you from even asking a question because there are a lot of lines and a lot to read between those invisible lines. This weather app has the precise screen which gives you a dashboard style of information and a detailed version as well
The image on the right is the organized simple version of the image on the left. Look at how many words you’re brain has to process, remember and probably even start making notes on it to figure it out.It matters how your layout guides the user through a visual hierarchy
Everything has been given the same visual weightMy eyes have to take an entire tour of the ticket before coming to spot where the most important information is All I need to know id which seat I’ll be occupying.Some highlight would have drawn my attention
This example gives it to you straightCinema 1 stands out and H8 stands out immediately
Designers should assume users are unable to understand technical terminology, therefore, error messages should almost always be expressed in plain language to ensure nothing gets lost in translation.
It important how you help the user. Just telling them something went wrong doesn’t help.Tell them what’s wrong and don’t write a love letter explaining the problem. They don’t need to know the details.Tell them how to solve the problem so they can achieve their goals.
Here’s a mailchimp example that shows the error message, in a clear and concise manner along with offering help
Earlier they just used to show error 404User’s don’t know what that meansThen I remember googling what that meantThings shouldn’t be this difficult
This is a fun and simple example
The number you have dialled is incorrect. Please check the number and try again. This message helps the user understand how to go ahead in their journey
Ideally, we want users to navigate the system without having to resort to documentation. However, depending on the type of solution, documentation may be necessary. When users require help, ensure it is easily located, specific to the task at hand and worded in a way that will guide them through the necessary steps towards a solution to the issue they are facing.
FAQs are great because they are a set of problems that a lot of users might need help withGetting started, how to make an account, how to upload ,how to this, how to that
This is another way of teaching the users how things work by showing them the controls and giving them a walkthrough while also showing them all they can do on the app
Whether or not you’re a first timer in an airport, it always helps to have help.Though it is well designed, sometimes you maybe overwhelmed or confused.You go to the help desk and they sort you out.
Reception is another form of help desk, you can ask and fortunately its placed right at the entrance so you don’t get lost in a foreign place
Sure you can explore and find the brands and the stores on your own but if you’re short on time or specific a map helps.Also gives you an overview of the entire mall
Helps you locating your position in the park. Helps a lot since there is network problems as you go higher up.
The obstacles the user has to face if something is poorly designedThe goal is simple to pass the testNo grouping of buttons or labelling or sectioningOn the other hand, overtime the user learns to use that poorly designed system as well. To a point that it seems natural.So. its our responsibility that we do our best.