SlideShare a Scribd company logo
Group 5 – TY.BBA
• Take it or Leave it
Example:
– That's all I've got. Take it or leave it.
– That's the best offer I can make. I've done as much as I can for you now, so
you're going to have to take it or leave it.
– Well, you can take it now, or you can leave it forever. If you don't take it, I
really think you'll regret that decision for a long time.
• Split the difference
Example:
o It's lower than I really wanted, but I'd be prepared to split the difference.
o You are offering 200. I want 300. For a quick sale, I'll accept 250.
• Make a mountain out of a mole hill
Example:
 Look at this scratch! It's like second-hand goods and will cost a lot to fix, and even
then just won't be the same!
 Oh no! The box is damaged. I wanted it for a gift, too. This deserves a big discount.
 What did you call me? How dare you! I have never been so insulted in all my life!!
• Better than that
Example:
 A person buying a car asks for the price. The sales person says it. The buyer
raises an eyebrow and mutters 'You'll have to do better than that.' and looks,
appraisingly at the sales person.
 Oh, come on. I'm not a fool. You'll have to do better than that.
• Flattery
Example:
 That was amazing! How did you do that?
 You seem young to be in such a senior position. You must be very good at this.
 You look absolutely fantastic. Can I be your slave?
• All I’ve got !
Example:
 Look. All I've got is 27.32. Will you take this? I've not got any more.
 Oh dear. I've only got a 10. Is that enough?
 Sorry, I'll get into trouble if I spend more than 25.
• Nibbling
Example:
 Oh, just one more thing -- it's not much really -- could I have one more seat?
 Can I have that table there? And please send the waiter over immediately. I
also want water for everyone, now.
 This window system is just what I want. The stained glass is included, of
course?...The hardwood surrounds as well, I know?
• Side Payments
Example:
 In a house exchange, where an older couple are swapping their big house with
a young family who have a smaller bungalow, the difference in value is
negotiated and the family pay this in cash.
 Look, I'll give you this Honda and five hundred extra for your Ford, which I
know is a bit newer.
• Divide and conquer
Example:
o A side member of a negotiating team spends time with some of the younger members of the
other side whilst the main negotiations are going on elsewhere. In their discussions, they
touch on how the ideas from these bright young people are being ignored by their superiors.
o A negotiator and a colleague 'privately' talk about how one person on the other side is more
successful than another. They know that they are being overheard and their talk is designed
for the listener.
o A negotiator hints in an aside to the other person how one solution will allow them to win
some of their internal battles.
Bargaining Strategies
• Problem solving - Both parties
committing to examining and
discussing issues closely when
entering into long-term
agreements that warrant
careful scrutiny
• Contending - Persuading your
negotiating party to concede
to your outcome if you're
bargaining in one-off
negotiations or over major
'wins'
• Yielding - Conceding a point that is
not vital to you but is important to
the other party; valuable in ongoing
negotiations.
• Compromising - Both parties
forgoing their ideal outcomes,
settling for an outcome that is
moderately satisfactory to each
participant.
• Inaction - buying time to think
about the proposal, gather more
information or decide your next
tactics.
Processes Involved in Negotiation
 Preparation 
 Discussion 
 Clarification of goals
 Negotiate towards a Win-Win
outcome 
 Agreement 
 Implementation of a course of
action
What Are Some Problems You Can Experience When
Negotiating?
• Communication
• Power Dynamics
 Give And Take 
 Resolutions 
Ways to increase negotiation
effectiveness:
 Learn to Flinch
 Recognize that people often
ask for more than they expect
to get
 The person with the most
information usually does better
 Practice at every opportunity
 Maintain your walk away power
Organisation
Organizations negotiation strategy:
Organizational effectiveness is a product of activities within a
system - internal and external.
Negotiation is critical in establishing the internal system
(structure, people, functions, plans, measures, etc.), and the
organization's relationship to the external system (markets,
suppliers, technology, etc).
Negotiation is also critical to optimising the performance of
activities internally and externally.
Negotiation Tips & Techniques
Have an alternative -
negotiate with freedom of
choice 
Negotiate when the sale is
conditionally agreed upon,
and not before that
Aim High - Aim for the best
outcome 
Let the other side go first
List all - Get the other person's
full 'shopping list' before you
start to negotiate
Trade Concessions - Don't give
them away
Keep the whole package in
mind
Keep searching for variables,
concessions, 'bargaining
chips', incentives
Keep accurate notes, and
show that you are doing it
Summarise and clarify the
negotiation as you go
THANK YOUGROUP 5 – TY.BBA

More Related Content

What's hot

Negotiation Skills
Negotiation SkillsNegotiation Skills
Negotiation Skills
Prateek Pasari
 
Negotiation strategy and tactics
Negotiation strategy and tacticsNegotiation strategy and tactics
Negotiation strategy and tactics
Lisa Luper
 
Negotiation
NegotiationNegotiation
Negotiation
Hoa Pinkie
 
Negotiation skills
Negotiation skillsNegotiation skills
Negotiation skills
Mehreen Shafique
 
Negotiation Skill
Negotiation SkillNegotiation Skill
Negotiation Skill
Naresh Sen
 
Negotiation Skills
Negotiation Skills  Negotiation Skills
Negotiation Skills
Aman Kapoor
 
Negotiation skills presentation
Negotiation skills presentation Negotiation skills presentation
Negotiation skills presentation
Ibrahim M. Morsy
 
Mastering negotiation skills pdf
Mastering negotiation skills pdfMastering negotiation skills pdf
Mastering negotiation skills pdf
gihan aboueleish
 
Negotiation Skills.
Negotiation Skills.Negotiation Skills.
Negotiation Skills.
Preston Healthcare Consulting
 
The Art of Negotiation
The Art of NegotiationThe Art of Negotiation
The Art of Negotiation
Cem Tozar
 
Negotiating and Influencing for Results
Negotiating and Influencing for ResultsNegotiating and Influencing for Results
Negotiating and Influencing for Results
TMA World
 
Negotiation skills
Negotiation skillsNegotiation skills
Negotiation skills
Prashant Dedhia
 
Negotiation skills
Negotiation skillsNegotiation skills
Negotiation skills
Jitin Kollamkudy
 
Negotiation Skills: Principles Practice and Process
Negotiation Skills: Principles Practice and ProcessNegotiation Skills: Principles Practice and Process
Negotiation Skills: Principles Practice and Process
Charles Cotter, PhD
 
Negotiation,Definition,Types, Preparation Of Negotiation,Duties Of Negotiator
Negotiation,Definition,Types, Preparation Of Negotiation,Duties Of NegotiatorNegotiation,Definition,Types, Preparation Of Negotiation,Duties Of Negotiator
Negotiation,Definition,Types, Preparation Of Negotiation,Duties Of Negotiator
SEBIN CHACKO
 
Business Negotiations
Business NegotiationsBusiness Negotiations
Business Negotiations
Osvaldas Ciuksys
 
Negotiation skills PPT along with Slideshow audio description note.
Negotiation skills PPT along with Slideshow audio description note.Negotiation skills PPT along with Slideshow audio description note.
Negotiation skills PPT along with Slideshow audio description note.
Sachin PM
 
Negotiation
NegotiationNegotiation
Negotiation
Muhammad Ahmed
 
Negotiation skill ppt
Negotiation skill pptNegotiation skill ppt
Negotiation skill ppt
sunitaiacr
 
Negotiations Tactics & Techniques
Negotiations Tactics & TechniquesNegotiations Tactics & Techniques
Negotiations Tactics & Techniques
Md.Mahamudul Hasan Babu
 

What's hot (20)

Negotiation Skills
Negotiation SkillsNegotiation Skills
Negotiation Skills
 
Negotiation strategy and tactics
Negotiation strategy and tacticsNegotiation strategy and tactics
Negotiation strategy and tactics
 
Negotiation
NegotiationNegotiation
Negotiation
 
Negotiation skills
Negotiation skillsNegotiation skills
Negotiation skills
 
Negotiation Skill
Negotiation SkillNegotiation Skill
Negotiation Skill
 
Negotiation Skills
Negotiation Skills  Negotiation Skills
Negotiation Skills
 
Negotiation skills presentation
Negotiation skills presentation Negotiation skills presentation
Negotiation skills presentation
 
Mastering negotiation skills pdf
Mastering negotiation skills pdfMastering negotiation skills pdf
Mastering negotiation skills pdf
 
Negotiation Skills.
Negotiation Skills.Negotiation Skills.
Negotiation Skills.
 
The Art of Negotiation
The Art of NegotiationThe Art of Negotiation
The Art of Negotiation
 
Negotiating and Influencing for Results
Negotiating and Influencing for ResultsNegotiating and Influencing for Results
Negotiating and Influencing for Results
 
Negotiation skills
Negotiation skillsNegotiation skills
Negotiation skills
 
Negotiation skills
Negotiation skillsNegotiation skills
Negotiation skills
 
Negotiation Skills: Principles Practice and Process
Negotiation Skills: Principles Practice and ProcessNegotiation Skills: Principles Practice and Process
Negotiation Skills: Principles Practice and Process
 
Negotiation,Definition,Types, Preparation Of Negotiation,Duties Of Negotiator
Negotiation,Definition,Types, Preparation Of Negotiation,Duties Of NegotiatorNegotiation,Definition,Types, Preparation Of Negotiation,Duties Of Negotiator
Negotiation,Definition,Types, Preparation Of Negotiation,Duties Of Negotiator
 
Business Negotiations
Business NegotiationsBusiness Negotiations
Business Negotiations
 
Negotiation skills PPT along with Slideshow audio description note.
Negotiation skills PPT along with Slideshow audio description note.Negotiation skills PPT along with Slideshow audio description note.
Negotiation skills PPT along with Slideshow audio description note.
 
Negotiation
NegotiationNegotiation
Negotiation
 
Negotiation skill ppt
Negotiation skill pptNegotiation skill ppt
Negotiation skill ppt
 
Negotiations Tactics & Techniques
Negotiations Tactics & TechniquesNegotiations Tactics & Techniques
Negotiations Tactics & Techniques
 

Viewers also liked

Negotiation ppt
Negotiation pptNegotiation ppt
Negotiation ppt
Chandan Gpta
 
NEGOTIATION SKILLS PPT APRIL 2012
NEGOTIATION SKILLS PPT APRIL 2012NEGOTIATION SKILLS PPT APRIL 2012
NEGOTIATION SKILLS PPT APRIL 2012
Sameer Malgundkar
 
Negotiation ppt
Negotiation pptNegotiation ppt
Negotiation ppt
mehreen21
 
Process of negotiation
Process of negotiationProcess of negotiation
Process of negotiation
Tufail Ahmed
 
Negotiation - Skill and Strategy
Negotiation - Skill and StrategyNegotiation - Skill and Strategy
Negotiation - Skill and Strategy
Nilendra Kumar
 
Negotiation steps
Negotiation stepsNegotiation steps
Negotiation steps
Kinshook Chaturvedi
 
Negotiation PowerPoint PPT Content Modern Sample
Negotiation PowerPoint PPT Content Modern SampleNegotiation PowerPoint PPT Content Modern Sample
Negotiation PowerPoint PPT Content Modern Sample
Andrew Schwartz
 
Negotiation Skills
Negotiation SkillsNegotiation Skills
Negotiation Skills
Faakor Agyekum
 
NEGOTIATION POWERPOINT
NEGOTIATION POWERPOINTNEGOTIATION POWERPOINT
NEGOTIATION POWERPOINT
Andrew Schwartz
 

Viewers also liked (9)

Negotiation ppt
Negotiation pptNegotiation ppt
Negotiation ppt
 
NEGOTIATION SKILLS PPT APRIL 2012
NEGOTIATION SKILLS PPT APRIL 2012NEGOTIATION SKILLS PPT APRIL 2012
NEGOTIATION SKILLS PPT APRIL 2012
 
Negotiation ppt
Negotiation pptNegotiation ppt
Negotiation ppt
 
Process of negotiation
Process of negotiationProcess of negotiation
Process of negotiation
 
Negotiation - Skill and Strategy
Negotiation - Skill and StrategyNegotiation - Skill and Strategy
Negotiation - Skill and Strategy
 
Negotiation steps
Negotiation stepsNegotiation steps
Negotiation steps
 
Negotiation PowerPoint PPT Content Modern Sample
Negotiation PowerPoint PPT Content Modern SampleNegotiation PowerPoint PPT Content Modern Sample
Negotiation PowerPoint PPT Content Modern Sample
 
Negotiation Skills
Negotiation SkillsNegotiation Skills
Negotiation Skills
 
NEGOTIATION POWERPOINT
NEGOTIATION POWERPOINTNEGOTIATION POWERPOINT
NEGOTIATION POWERPOINT
 

Similar to Negotiation skills ppt.odp

Negotiation Skills
Negotiation Skills Negotiation Skills
Negotiation Skills
yazoun84
 
The art and skill of negotiation
The art and skill of negotiationThe art and skill of negotiation
The art and skill of negotiation
John Ndukwe Ibebunjo
 
The Power Series Handling Objections and Closing the Sale
The Power Series Handling Objections and Closing the SaleThe Power Series Handling Objections and Closing the Sale
The Power Series Handling Objections and Closing the Sale
Richard Mulvey
 
Negotiation
NegotiationNegotiation
Content Conceptial
Content ConceptialContent Conceptial
Content Conceptial
Rajendra Kumar
 
English for negotiations
English for negotiationsEnglish for negotiations
English for negotiations
Return on Intelligence
 
Art Of Negotiation
Art Of NegotiationArt Of Negotiation
Art Of Negotiation
Omar Khan
 
Negotiation Skills - By Abd Al-Rahman Habiba
Negotiation Skills - By Abd Al-Rahman HabibaNegotiation Skills - By Abd Al-Rahman Habiba
Negotiation Skills - By Abd Al-Rahman Habiba
Abd Al-Rahman Habiba
 
Secret Powers of Negotiations Summary PDF
Secret Powers of Negotiations Summary PDFSecret Powers of Negotiations Summary PDF
Secret Powers of Negotiations Summary PDF
Dan Walker
 
Negotiation in Employee Relations
Negotiation in Employee Relations Negotiation in Employee Relations
Negotiation in Employee Relations
parags06
 
The Ultimate Contract Negotiation Guide
The Ultimate Contract Negotiation GuideThe Ultimate Contract Negotiation Guide
The Ultimate Contract Negotiation Guide
Edwin J. Goitia
 
Art of negotiations 1
Art of negotiations 1Art of negotiations 1
Art of negotiations 1
pasicUganda
 
Negotiation Skills
Negotiation SkillsNegotiation Skills
Negotiation Skills
Kinnar Majithia
 
DRI Women Lawyers' Seminar Negotiation Training
DRI Women Lawyers' Seminar Negotiation TrainingDRI Women Lawyers' Seminar Negotiation Training
DRI Women Lawyers' Seminar Negotiation Training
Victoria Pynchon
 
Negotiation
NegotiationNegotiation
Negotiation
shrutinm
 
Building Negotiations Skills
Building Negotiations SkillsBuilding Negotiations Skills
Building Negotiations Skills
Alimakki
 
Building Negotiation Skills
Building Negotiation SkillsBuilding Negotiation Skills
Building Negotiation Skills
Elijah Ezendu
 
DRI Sharing Success Seminar Negotiation Part Two
DRI Sharing Success Seminar Negotiation Part TwoDRI Sharing Success Seminar Negotiation Part Two
DRI Sharing Success Seminar Negotiation Part Two
Victoria Pynchon
 
Music Industry Negotiation
Music Industry NegotiationMusic Industry Negotiation
Music Industry Negotiation
Christopher Baker
 
Conflict Resolution Samples 1
Conflict Resolution Samples 1Conflict Resolution Samples 1
Conflict Resolution Samples 1
Carl Duncker Chartered Marketer
 

Similar to Negotiation skills ppt.odp (20)

Negotiation Skills
Negotiation Skills Negotiation Skills
Negotiation Skills
 
The art and skill of negotiation
The art and skill of negotiationThe art and skill of negotiation
The art and skill of negotiation
 
The Power Series Handling Objections and Closing the Sale
The Power Series Handling Objections and Closing the SaleThe Power Series Handling Objections and Closing the Sale
The Power Series Handling Objections and Closing the Sale
 
Negotiation
NegotiationNegotiation
Negotiation
 
Content Conceptial
Content ConceptialContent Conceptial
Content Conceptial
 
English for negotiations
English for negotiationsEnglish for negotiations
English for negotiations
 
Art Of Negotiation
Art Of NegotiationArt Of Negotiation
Art Of Negotiation
 
Negotiation Skills - By Abd Al-Rahman Habiba
Negotiation Skills - By Abd Al-Rahman HabibaNegotiation Skills - By Abd Al-Rahman Habiba
Negotiation Skills - By Abd Al-Rahman Habiba
 
Secret Powers of Negotiations Summary PDF
Secret Powers of Negotiations Summary PDFSecret Powers of Negotiations Summary PDF
Secret Powers of Negotiations Summary PDF
 
Negotiation in Employee Relations
Negotiation in Employee Relations Negotiation in Employee Relations
Negotiation in Employee Relations
 
The Ultimate Contract Negotiation Guide
The Ultimate Contract Negotiation GuideThe Ultimate Contract Negotiation Guide
The Ultimate Contract Negotiation Guide
 
Art of negotiations 1
Art of negotiations 1Art of negotiations 1
Art of negotiations 1
 
Negotiation Skills
Negotiation SkillsNegotiation Skills
Negotiation Skills
 
DRI Women Lawyers' Seminar Negotiation Training
DRI Women Lawyers' Seminar Negotiation TrainingDRI Women Lawyers' Seminar Negotiation Training
DRI Women Lawyers' Seminar Negotiation Training
 
Negotiation
NegotiationNegotiation
Negotiation
 
Building Negotiations Skills
Building Negotiations SkillsBuilding Negotiations Skills
Building Negotiations Skills
 
Building Negotiation Skills
Building Negotiation SkillsBuilding Negotiation Skills
Building Negotiation Skills
 
DRI Sharing Success Seminar Negotiation Part Two
DRI Sharing Success Seminar Negotiation Part TwoDRI Sharing Success Seminar Negotiation Part Two
DRI Sharing Success Seminar Negotiation Part Two
 
Music Industry Negotiation
Music Industry NegotiationMusic Industry Negotiation
Music Industry Negotiation
 
Conflict Resolution Samples 1
Conflict Resolution Samples 1Conflict Resolution Samples 1
Conflict Resolution Samples 1
 

Recently uploaded

Tom tresser burning issue.pptx My Burning issue
Tom tresser burning issue.pptx My Burning issueTom tresser burning issue.pptx My Burning issue
Tom tresser burning issue.pptx My Burning issue
amekonnen
 
Artificial Intelligence, Data and Competition – OECD – June 2024 OECD discussion
Artificial Intelligence, Data and Competition – OECD – June 2024 OECD discussionArtificial Intelligence, Data and Competition – OECD – June 2024 OECD discussion
Artificial Intelligence, Data and Competition – OECD – June 2024 OECD discussion
OECD Directorate for Financial and Enterprise Affairs
 
Competition and Regulation in Professions and Occupations – ROBSON – June 202...
Competition and Regulation in Professions and Occupations – ROBSON – June 202...Competition and Regulation in Professions and Occupations – ROBSON – June 202...
Competition and Regulation in Professions and Occupations – ROBSON – June 202...
OECD Directorate for Financial and Enterprise Affairs
 
Artificial Intelligence, Data and Competition – ČORBA – June 2024 OECD discus...
Artificial Intelligence, Data and Competition – ČORBA – June 2024 OECD discus...Artificial Intelligence, Data and Competition – ČORBA – June 2024 OECD discus...
Artificial Intelligence, Data and Competition – ČORBA – June 2024 OECD discus...
OECD Directorate for Financial and Enterprise Affairs
 
Competition and Regulation in Professions and Occupations – OECD – June 2024 ...
Competition and Regulation in Professions and Occupations – OECD – June 2024 ...Competition and Regulation in Professions and Occupations – OECD – June 2024 ...
Competition and Regulation in Professions and Occupations – OECD – June 2024 ...
OECD Directorate for Financial and Enterprise Affairs
 
Suzanne Lagerweij - Influence Without Power - Why Empathy is Your Best Friend...
Suzanne Lagerweij - Influence Without Power - Why Empathy is Your Best Friend...Suzanne Lagerweij - Influence Without Power - Why Empathy is Your Best Friend...
Suzanne Lagerweij - Influence Without Power - Why Empathy is Your Best Friend...
Suzanne Lagerweij
 
Mastering the Concepts Tested in the Databricks Certified Data Engineer Assoc...
Mastering the Concepts Tested in the Databricks Certified Data Engineer Assoc...Mastering the Concepts Tested in the Databricks Certified Data Engineer Assoc...
Mastering the Concepts Tested in the Databricks Certified Data Engineer Assoc...
SkillCertProExams
 
Presentatie 8. Joost van der Linde & Daniel Anderton - Eliq 28 mei 2024
Presentatie 8. Joost van der Linde & Daniel Anderton - Eliq 28 mei 2024Presentatie 8. Joost van der Linde & Daniel Anderton - Eliq 28 mei 2024
Presentatie 8. Joost van der Linde & Daniel Anderton - Eliq 28 mei 2024
Dutch Power
 
XP 2024 presentation: A New Look to Leadership
XP 2024 presentation: A New Look to LeadershipXP 2024 presentation: A New Look to Leadership
XP 2024 presentation: A New Look to Leadership
samililja
 
Collapsing Narratives: Exploring Non-Linearity • a micro report by Rosie Wells
Collapsing Narratives: Exploring Non-Linearity • a micro report by Rosie WellsCollapsing Narratives: Exploring Non-Linearity • a micro report by Rosie Wells
Collapsing Narratives: Exploring Non-Linearity • a micro report by Rosie Wells
Rosie Wells
 
Updated diagnosis. Cause and treatment of hypothyroidism
Updated diagnosis. Cause and treatment of hypothyroidismUpdated diagnosis. Cause and treatment of hypothyroidism
Updated diagnosis. Cause and treatment of hypothyroidism
Faculty of Medicine And Health Sciences
 
Pro-competitive Industrial Policy – LANE – June 2024 OECD discussion
Pro-competitive Industrial Policy – LANE – June 2024 OECD discussionPro-competitive Industrial Policy – LANE – June 2024 OECD discussion
Pro-competitive Industrial Policy – LANE – June 2024 OECD discussion
OECD Directorate for Financial and Enterprise Affairs
 
原版制作贝德福特大学毕业证(bedfordhire毕业证)硕士文凭原版一模一样
原版制作贝德福特大学毕业证(bedfordhire毕业证)硕士文凭原版一模一样原版制作贝德福特大学毕业证(bedfordhire毕业证)硕士文凭原版一模一样
原版制作贝德福特大学毕业证(bedfordhire毕业证)硕士文凭原版一模一样
gpww3sf4
 
Gregory Harris' Civics Presentation.pptx
Gregory Harris' Civics Presentation.pptxGregory Harris' Civics Presentation.pptx
Gregory Harris' Civics Presentation.pptx
gharris9
 
Artificial Intelligence, Data and Competition – LIM – June 2024 OECD discussion
Artificial Intelligence, Data and Competition – LIM – June 2024 OECD discussionArtificial Intelligence, Data and Competition – LIM – June 2024 OECD discussion
Artificial Intelligence, Data and Competition – LIM – June 2024 OECD discussion
OECD Directorate for Financial and Enterprise Affairs
 
2024-05-30_meetup_devops_aix-marseille.pdf
2024-05-30_meetup_devops_aix-marseille.pdf2024-05-30_meetup_devops_aix-marseille.pdf
2024-05-30_meetup_devops_aix-marseille.pdf
Frederic Leger
 
ASONAM2023_presection_slide_track-recommendation.pdf
ASONAM2023_presection_slide_track-recommendation.pdfASONAM2023_presection_slide_track-recommendation.pdf
ASONAM2023_presection_slide_track-recommendation.pdf
ToshihiroIto4
 
Burning Issue Presentation By Kenmaryon.pdf
Burning Issue Presentation By Kenmaryon.pdfBurning Issue Presentation By Kenmaryon.pdf
Burning Issue Presentation By Kenmaryon.pdf
kkirkland2
 
Artificial Intelligence, Data and Competition – SCHREPEL – June 2024 OECD dis...
Artificial Intelligence, Data and Competition – SCHREPEL – June 2024 OECD dis...Artificial Intelligence, Data and Competition – SCHREPEL – June 2024 OECD dis...
Artificial Intelligence, Data and Competition – SCHREPEL – June 2024 OECD dis...
OECD Directorate for Financial and Enterprise Affairs
 
Mẫu PPT kế hoạch làm việc sáng tạo cho nửa cuối năm PowerPoint
Mẫu PPT kế hoạch làm việc sáng tạo cho nửa cuối năm PowerPointMẫu PPT kế hoạch làm việc sáng tạo cho nửa cuối năm PowerPoint
Mẫu PPT kế hoạch làm việc sáng tạo cho nửa cuối năm PowerPoint
1990 Media
 

Recently uploaded (20)

Tom tresser burning issue.pptx My Burning issue
Tom tresser burning issue.pptx My Burning issueTom tresser burning issue.pptx My Burning issue
Tom tresser burning issue.pptx My Burning issue
 
Artificial Intelligence, Data and Competition – OECD – June 2024 OECD discussion
Artificial Intelligence, Data and Competition – OECD – June 2024 OECD discussionArtificial Intelligence, Data and Competition – OECD – June 2024 OECD discussion
Artificial Intelligence, Data and Competition – OECD – June 2024 OECD discussion
 
Competition and Regulation in Professions and Occupations – ROBSON – June 202...
Competition and Regulation in Professions and Occupations – ROBSON – June 202...Competition and Regulation in Professions and Occupations – ROBSON – June 202...
Competition and Regulation in Professions and Occupations – ROBSON – June 202...
 
Artificial Intelligence, Data and Competition – ČORBA – June 2024 OECD discus...
Artificial Intelligence, Data and Competition – ČORBA – June 2024 OECD discus...Artificial Intelligence, Data and Competition – ČORBA – June 2024 OECD discus...
Artificial Intelligence, Data and Competition – ČORBA – June 2024 OECD discus...
 
Competition and Regulation in Professions and Occupations – OECD – June 2024 ...
Competition and Regulation in Professions and Occupations – OECD – June 2024 ...Competition and Regulation in Professions and Occupations – OECD – June 2024 ...
Competition and Regulation in Professions and Occupations – OECD – June 2024 ...
 
Suzanne Lagerweij - Influence Without Power - Why Empathy is Your Best Friend...
Suzanne Lagerweij - Influence Without Power - Why Empathy is Your Best Friend...Suzanne Lagerweij - Influence Without Power - Why Empathy is Your Best Friend...
Suzanne Lagerweij - Influence Without Power - Why Empathy is Your Best Friend...
 
Mastering the Concepts Tested in the Databricks Certified Data Engineer Assoc...
Mastering the Concepts Tested in the Databricks Certified Data Engineer Assoc...Mastering the Concepts Tested in the Databricks Certified Data Engineer Assoc...
Mastering the Concepts Tested in the Databricks Certified Data Engineer Assoc...
 
Presentatie 8. Joost van der Linde & Daniel Anderton - Eliq 28 mei 2024
Presentatie 8. Joost van der Linde & Daniel Anderton - Eliq 28 mei 2024Presentatie 8. Joost van der Linde & Daniel Anderton - Eliq 28 mei 2024
Presentatie 8. Joost van der Linde & Daniel Anderton - Eliq 28 mei 2024
 
XP 2024 presentation: A New Look to Leadership
XP 2024 presentation: A New Look to LeadershipXP 2024 presentation: A New Look to Leadership
XP 2024 presentation: A New Look to Leadership
 
Collapsing Narratives: Exploring Non-Linearity • a micro report by Rosie Wells
Collapsing Narratives: Exploring Non-Linearity • a micro report by Rosie WellsCollapsing Narratives: Exploring Non-Linearity • a micro report by Rosie Wells
Collapsing Narratives: Exploring Non-Linearity • a micro report by Rosie Wells
 
Updated diagnosis. Cause and treatment of hypothyroidism
Updated diagnosis. Cause and treatment of hypothyroidismUpdated diagnosis. Cause and treatment of hypothyroidism
Updated diagnosis. Cause and treatment of hypothyroidism
 
Pro-competitive Industrial Policy – LANE – June 2024 OECD discussion
Pro-competitive Industrial Policy – LANE – June 2024 OECD discussionPro-competitive Industrial Policy – LANE – June 2024 OECD discussion
Pro-competitive Industrial Policy – LANE – June 2024 OECD discussion
 
原版制作贝德福特大学毕业证(bedfordhire毕业证)硕士文凭原版一模一样
原版制作贝德福特大学毕业证(bedfordhire毕业证)硕士文凭原版一模一样原版制作贝德福特大学毕业证(bedfordhire毕业证)硕士文凭原版一模一样
原版制作贝德福特大学毕业证(bedfordhire毕业证)硕士文凭原版一模一样
 
Gregory Harris' Civics Presentation.pptx
Gregory Harris' Civics Presentation.pptxGregory Harris' Civics Presentation.pptx
Gregory Harris' Civics Presentation.pptx
 
Artificial Intelligence, Data and Competition – LIM – June 2024 OECD discussion
Artificial Intelligence, Data and Competition – LIM – June 2024 OECD discussionArtificial Intelligence, Data and Competition – LIM – June 2024 OECD discussion
Artificial Intelligence, Data and Competition – LIM – June 2024 OECD discussion
 
2024-05-30_meetup_devops_aix-marseille.pdf
2024-05-30_meetup_devops_aix-marseille.pdf2024-05-30_meetup_devops_aix-marseille.pdf
2024-05-30_meetup_devops_aix-marseille.pdf
 
ASONAM2023_presection_slide_track-recommendation.pdf
ASONAM2023_presection_slide_track-recommendation.pdfASONAM2023_presection_slide_track-recommendation.pdf
ASONAM2023_presection_slide_track-recommendation.pdf
 
Burning Issue Presentation By Kenmaryon.pdf
Burning Issue Presentation By Kenmaryon.pdfBurning Issue Presentation By Kenmaryon.pdf
Burning Issue Presentation By Kenmaryon.pdf
 
Artificial Intelligence, Data and Competition – SCHREPEL – June 2024 OECD dis...
Artificial Intelligence, Data and Competition – SCHREPEL – June 2024 OECD dis...Artificial Intelligence, Data and Competition – SCHREPEL – June 2024 OECD dis...
Artificial Intelligence, Data and Competition – SCHREPEL – June 2024 OECD dis...
 
Mẫu PPT kế hoạch làm việc sáng tạo cho nửa cuối năm PowerPoint
Mẫu PPT kế hoạch làm việc sáng tạo cho nửa cuối năm PowerPointMẫu PPT kế hoạch làm việc sáng tạo cho nửa cuối năm PowerPoint
Mẫu PPT kế hoạch làm việc sáng tạo cho nửa cuối năm PowerPoint
 

Negotiation skills ppt.odp

  • 1. Group 5 – TY.BBA
  • 2.
  • 3.
  • 4. • Take it or Leave it Example: – That's all I've got. Take it or leave it. – That's the best offer I can make. I've done as much as I can for you now, so you're going to have to take it or leave it. – Well, you can take it now, or you can leave it forever. If you don't take it, I really think you'll regret that decision for a long time.
  • 5. • Split the difference Example: o It's lower than I really wanted, but I'd be prepared to split the difference. o You are offering 200. I want 300. For a quick sale, I'll accept 250.
  • 6. • Make a mountain out of a mole hill Example:  Look at this scratch! It's like second-hand goods and will cost a lot to fix, and even then just won't be the same!  Oh no! The box is damaged. I wanted it for a gift, too. This deserves a big discount.  What did you call me? How dare you! I have never been so insulted in all my life!!
  • 7. • Better than that Example:  A person buying a car asks for the price. The sales person says it. The buyer raises an eyebrow and mutters 'You'll have to do better than that.' and looks, appraisingly at the sales person.  Oh, come on. I'm not a fool. You'll have to do better than that.
  • 8. • Flattery Example:  That was amazing! How did you do that?  You seem young to be in such a senior position. You must be very good at this.  You look absolutely fantastic. Can I be your slave?
  • 9. • All I’ve got ! Example:  Look. All I've got is 27.32. Will you take this? I've not got any more.  Oh dear. I've only got a 10. Is that enough?  Sorry, I'll get into trouble if I spend more than 25.
  • 10. • Nibbling Example:  Oh, just one more thing -- it's not much really -- could I have one more seat?  Can I have that table there? And please send the waiter over immediately. I also want water for everyone, now.  This window system is just what I want. The stained glass is included, of course?...The hardwood surrounds as well, I know?
  • 11. • Side Payments Example:  In a house exchange, where an older couple are swapping their big house with a young family who have a smaller bungalow, the difference in value is negotiated and the family pay this in cash.  Look, I'll give you this Honda and five hundred extra for your Ford, which I know is a bit newer.
  • 12. • Divide and conquer Example: o A side member of a negotiating team spends time with some of the younger members of the other side whilst the main negotiations are going on elsewhere. In their discussions, they touch on how the ideas from these bright young people are being ignored by their superiors. o A negotiator and a colleague 'privately' talk about how one person on the other side is more successful than another. They know that they are being overheard and their talk is designed for the listener. o A negotiator hints in an aside to the other person how one solution will allow them to win some of their internal battles.
  • 13. Bargaining Strategies • Problem solving - Both parties committing to examining and discussing issues closely when entering into long-term agreements that warrant careful scrutiny • Contending - Persuading your negotiating party to concede to your outcome if you're bargaining in one-off negotiations or over major 'wins'
  • 14. • Yielding - Conceding a point that is not vital to you but is important to the other party; valuable in ongoing negotiations. • Compromising - Both parties forgoing their ideal outcomes, settling for an outcome that is moderately satisfactory to each participant. • Inaction - buying time to think about the proposal, gather more information or decide your next tactics.
  • 15. Processes Involved in Negotiation  Preparation   Discussion   Clarification of goals
  • 16.  Negotiate towards a Win-Win outcome   Agreement   Implementation of a course of action
  • 17. What Are Some Problems You Can Experience When Negotiating? • Communication • Power Dynamics
  • 18.  Give And Take   Resolutions 
  • 19. Ways to increase negotiation effectiveness:  Learn to Flinch  Recognize that people often ask for more than they expect to get
  • 20.  The person with the most information usually does better  Practice at every opportunity  Maintain your walk away power
  • 21. Organisation Organizations negotiation strategy: Organizational effectiveness is a product of activities within a system - internal and external. Negotiation is critical in establishing the internal system (structure, people, functions, plans, measures, etc.), and the organization's relationship to the external system (markets, suppliers, technology, etc). Negotiation is also critical to optimising the performance of activities internally and externally.
  • 22. Negotiation Tips & Techniques Have an alternative - negotiate with freedom of choice  Negotiate when the sale is conditionally agreed upon, and not before that Aim High - Aim for the best outcome 
  • 23. Let the other side go first List all - Get the other person's full 'shopping list' before you start to negotiate Trade Concessions - Don't give them away
  • 24. Keep the whole package in mind Keep searching for variables, concessions, 'bargaining chips', incentives
  • 25. Keep accurate notes, and show that you are doing it Summarise and clarify the negotiation as you go
  • 26. THANK YOUGROUP 5 – TY.BBA