Brief presentation on types and levels of conflict, highlights of workplace conflicts, styles of conflict management, characteristics of negotiation and key steps on the process has been highlighted.
Conflict is an inevitable result of social interaction in our everyday lives. It occurs because we engage in situations and circumstances with people who have different goals, values and backgrounds. We Specialize in Team Building in Egypt, Maximum Impact Business Games, DISC assessments, and Management Courses, High rope Courses, Hr Consulting, Team Building Activities and Creating Creative Team Building Ideas- 360 Experiential Solutions is one of the MEA region leaders in training & team building events . Kindly Call us for More information tel: +2 01223575508 - Email: info@360solutionsegypt.com - website : http://www.360experientialsolutions.com
Conflict is an inevitable result of social interaction in our everyday lives. It occurs because we engage in situations and circumstances with people who have different goals, values and backgrounds. We Specialize in Team Building in Egypt, Maximum Impact Business Games, DISC assessments, and Management Courses, High rope Courses, Hr Consulting, Team Building Activities and Creating Creative Team Building Ideas- 360 Experiential Solutions is one of the MEA region leaders in training & team building events . Kindly Call us for More information tel: +2 01223575508 - Email: info@360solutionsegypt.com - website : http://www.360experientialsolutions.com
0Running Head MODULE 04 COURSE PROJECT1MODULE 04 COURSE P.docxhoney725342
0
Running Head: MODULE 04 COURSE PROJECT
1
MODULE 04 COURSE PROJECT
Power Struggle
Rasmussen College
Select and support whether Michelle should take an integrative or distributive approach to the negotiation. Be sure to fully define both and argue the pros and cons of each prior to making a selection.
Negotiation is almost inevitable to our daily lives. We all engage in a form of negotiation once in a while. There are two major methods of negotiation – the interactive and the distributive approaches to negotiation. When it comes to the latter, there is always a limit to what is being divided, shared, or distributed among people. On the other hand, interactive negotiation entails a twofold process. This is where after the negotiations both parties walk away feeling that they have made an accomplishment. The two methods are broadly taught in schools as they are vital to ensuring a successful negotiation, especially in business.
The term distributive can be defined as the giving out of things. As such, the amount being distributed is fixed. Some people call it the ‘fixed pie ‘method. Both parties negotiating want to get as much as possible. This type of negotiation involves people who have not had an interactive relationship before and are less likely to have it in future. A good example is when purchasing a product in the market and you bargain about the price. In this type of negotiation, we hardly care about how our opposing parties perceive of us. The interests are usually self-serving to both parties ("Types of Negotiations | Negotiation Experts", 2016).
There are always tips that one should follow in the distributive negotiation process. Firstly, you ought to play your cards close to your chest by not giving too much information to your opposite party. This works as an advantage to you and a disadvantage to them. Secondly, it is always advisable for you to extract as much as possible information from the other party. Moreover, it is always an advantage to you when you make them make the first offer. Nonetheless, when it is up to you to make the offer being realistic is vital.
Interactive negotiations involve joining of effort between two parties with the aim of achieving something that has value. Unlike in the distributive approach, this one entails a lot of trusts. There are many benefits gained from this approach in ensuring good relations between the parties. The process creates a win - win scenario for both that goes along in creating long term relationship for mutual gain. In my opinion, this is the approach that Michelle should take in negotiating with Nikki for a better shift.
The method has some several ideal basics. It has multiple issues of discussions unlike in a distributive approach. Also, the spirit sharing and selflessness are strongly expressed. Often the parties engage in sharing of as much information as possible with the aim of understanding each other's interests. Ultimately, there is problem-solving. This i ...
ConnectIn São Paulo 2015: Conecte-se. Transforme-se. Inspire-se. The Power o...LinkedIn
Apresentação de Jennifer Brannigan, Head de Soluções de Mídia América do Norte e América Latina do LinkedIn, no ConnectIn São Paulo, realizado no dia 23 de junho de 2015. O ConnectIn São Paulo reúne os maiores líderes do mercado para compartilhar os desafios de hoje e inspirar as soluções de amanhã.
Powerful Business Negotiation Skills 25-26 Sept 2013 Dubai / 27-28 Oct 2013 Doha360 BSI
Powerful Business Negotiation Skills™ deepens understanding of two elements critical to win-win negotiations: first, the negotiating relationship (based on Mutuality, Pro-activity & R.E.S.P.E.C.T.), and second, the negotiation process which integrates essential structures that ensure success from beginning to end.
This program takes participants to a set of skills and practices rarely experienced in the world of bargaining. The program’s unique approach sends each negotiator into the business world with a sharp edge over traditional win-lose & conflict-laden approaches.
Workshop Benefits:
- Transforms Understanding of Negotiation Process
- Expands Personal Power for Effective Bargaining
- Uncovers Differing Negotiation Styles
- Creates Range & Alternatives for Best Results
- Unveils 5 Phase Approach for Winning Outcomes
- Heightens Ability to Diminish Conflict
- Teaches a Mutual-gains Strategy
- Aligns Relationship Building & Negotiating Process
- Reveals R.E.S.P.E.C.T.™ Model for Success
Download the PDF brochure today, or Contact Kris at kris@360bsi.com to register your seats.
Negotiation is a dialoguebetween two or more people or parties intended to reach a beneficial outcome over one or more issues where a conflict exists with respect to at least one of these issues. This beneficial outcome can be for all of the parties involved, or just for one or some of them.
Negotiation is a method by which people settle differences. It is a process by which compromise or agreement is reached while avoiding argument and dispute.
In any disagreement, individuals understandably aim to achieve the best possible outcome for their position (or perhaps an organization they represent). However, the principles of fairness, seeking mutual benefit and maintaining a relationship are the keys to a successful outcome.
Specific forms of negotiation are used in many situations: international affairs, the legal system, government, industrial disputes or domestic relationships as examples. However, general negotiation skills can be learned and applied in a wide range of activities. Negotiation skills can be of great benefit in resolving any differences that arise between you and others.
This simplifies managerial marketing details.
Marketing keys facets are summarized here.
Managerial marketing meaning meetings needs profitably has caught digital fire in today's Y generation where everyone seems to be moving from tradition to addition.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
Specific ServPoints should be tailored for restaurants in all food service segments. Your ServPoints should be the centerpiece of brand delivery training (guest service) and align with your brand position and marketing initiatives, especially in high-labor-cost conditions.
408-784-7371
Foodservice Consulting + Design
0Running Head MODULE 04 COURSE PROJECT1MODULE 04 COURSE P.docxhoney725342
0
Running Head: MODULE 04 COURSE PROJECT
1
MODULE 04 COURSE PROJECT
Power Struggle
Rasmussen College
Select and support whether Michelle should take an integrative or distributive approach to the negotiation. Be sure to fully define both and argue the pros and cons of each prior to making a selection.
Negotiation is almost inevitable to our daily lives. We all engage in a form of negotiation once in a while. There are two major methods of negotiation – the interactive and the distributive approaches to negotiation. When it comes to the latter, there is always a limit to what is being divided, shared, or distributed among people. On the other hand, interactive negotiation entails a twofold process. This is where after the negotiations both parties walk away feeling that they have made an accomplishment. The two methods are broadly taught in schools as they are vital to ensuring a successful negotiation, especially in business.
The term distributive can be defined as the giving out of things. As such, the amount being distributed is fixed. Some people call it the ‘fixed pie ‘method. Both parties negotiating want to get as much as possible. This type of negotiation involves people who have not had an interactive relationship before and are less likely to have it in future. A good example is when purchasing a product in the market and you bargain about the price. In this type of negotiation, we hardly care about how our opposing parties perceive of us. The interests are usually self-serving to both parties ("Types of Negotiations | Negotiation Experts", 2016).
There are always tips that one should follow in the distributive negotiation process. Firstly, you ought to play your cards close to your chest by not giving too much information to your opposite party. This works as an advantage to you and a disadvantage to them. Secondly, it is always advisable for you to extract as much as possible information from the other party. Moreover, it is always an advantage to you when you make them make the first offer. Nonetheless, when it is up to you to make the offer being realistic is vital.
Interactive negotiations involve joining of effort between two parties with the aim of achieving something that has value. Unlike in the distributive approach, this one entails a lot of trusts. There are many benefits gained from this approach in ensuring good relations between the parties. The process creates a win - win scenario for both that goes along in creating long term relationship for mutual gain. In my opinion, this is the approach that Michelle should take in negotiating with Nikki for a better shift.
The method has some several ideal basics. It has multiple issues of discussions unlike in a distributive approach. Also, the spirit sharing and selflessness are strongly expressed. Often the parties engage in sharing of as much information as possible with the aim of understanding each other's interests. Ultimately, there is problem-solving. This i ...
ConnectIn São Paulo 2015: Conecte-se. Transforme-se. Inspire-se. The Power o...LinkedIn
Apresentação de Jennifer Brannigan, Head de Soluções de Mídia América do Norte e América Latina do LinkedIn, no ConnectIn São Paulo, realizado no dia 23 de junho de 2015. O ConnectIn São Paulo reúne os maiores líderes do mercado para compartilhar os desafios de hoje e inspirar as soluções de amanhã.
Powerful Business Negotiation Skills 25-26 Sept 2013 Dubai / 27-28 Oct 2013 Doha360 BSI
Powerful Business Negotiation Skills™ deepens understanding of two elements critical to win-win negotiations: first, the negotiating relationship (based on Mutuality, Pro-activity & R.E.S.P.E.C.T.), and second, the negotiation process which integrates essential structures that ensure success from beginning to end.
This program takes participants to a set of skills and practices rarely experienced in the world of bargaining. The program’s unique approach sends each negotiator into the business world with a sharp edge over traditional win-lose & conflict-laden approaches.
Workshop Benefits:
- Transforms Understanding of Negotiation Process
- Expands Personal Power for Effective Bargaining
- Uncovers Differing Negotiation Styles
- Creates Range & Alternatives for Best Results
- Unveils 5 Phase Approach for Winning Outcomes
- Heightens Ability to Diminish Conflict
- Teaches a Mutual-gains Strategy
- Aligns Relationship Building & Negotiating Process
- Reveals R.E.S.P.E.C.T.™ Model for Success
Download the PDF brochure today, or Contact Kris at kris@360bsi.com to register your seats.
Negotiation is a dialoguebetween two or more people or parties intended to reach a beneficial outcome over one or more issues where a conflict exists with respect to at least one of these issues. This beneficial outcome can be for all of the parties involved, or just for one or some of them.
Negotiation is a method by which people settle differences. It is a process by which compromise or agreement is reached while avoiding argument and dispute.
In any disagreement, individuals understandably aim to achieve the best possible outcome for their position (or perhaps an organization they represent). However, the principles of fairness, seeking mutual benefit and maintaining a relationship are the keys to a successful outcome.
Specific forms of negotiation are used in many situations: international affairs, the legal system, government, industrial disputes or domestic relationships as examples. However, general negotiation skills can be learned and applied in a wide range of activities. Negotiation skills can be of great benefit in resolving any differences that arise between you and others.
This simplifies managerial marketing details.
Marketing keys facets are summarized here.
Managerial marketing meaning meetings needs profitably has caught digital fire in today's Y generation where everyone seems to be moving from tradition to addition.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
Specific ServPoints should be tailored for restaurants in all food service segments. Your ServPoints should be the centerpiece of brand delivery training (guest service) and align with your brand position and marketing initiatives, especially in high-labor-cost conditions.
408-784-7371
Foodservice Consulting + Design
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
5. LEARNING OBJECTIVES
N&CM@MAJORSAIF
Conflict
Management
Level of Conflicts
Conflict Management
Style of Conflict Management
Characteristics of Negotiations
Key Steps in Negotiating Process
6. Myth
&
Reality
N&CM@MAJORSAIF
All conflicts are harmful and
must be avoided.
Conflicts is natural, inevitable, so,
acceptable.
Positive, absolutely necessary
for effectual group performance.
8. DEFINITIONS
N&CM@MAJORSAIF
CONFLICT:
Interaction of persons who perceive incompatible goals
and interference from one another in achieving those
goals
NEGOTIATION:
A process in which two or more parties attempt to reach
acceptable agreement in a situation characterized by some
level of disagreement.
MANAGEMENT:
the process of dealing with or controlling things or
people.
10. CONFLICT MANAGEMENT
N&CM@MAJORSAIF
CONFLICT can turn to be a PLUS while managed well.
Prevent stagnation
Stimulus creativity
Releases tension
Initiates seeds of change
INADEQUATE OR EXCESSIVE conflict may create
hindrance to group efficiency.
11. STYLES OF CONFLICT MANAGEMENT
N&CM@MAJORSAIF
Competing Collaborating
Avoiding
Avoiding
Accommodating
Compromising
A
s
s
e
r
t
i
v
e
n
e
s
s
Cooperation High
High
Low
12. N&CM@MAJORSAIF
Khun and Poole's model (2000)
Distributive
Integrative
DeChurch and Marks (2001)
Activeness
Agreeableness
STYLES OF CONFLICT MANAGEMENT
13. CHARACTERISTICS OF NEGOTIATION
N&CM@MAJORSAIF
There are many, few are:
Minimum two, may be more parties
Expectation of positive outcome
Having pre-determined goals
Incompatibility is the difficulty
All understand the purpose
Believe to be satisfactory
Willing to compromise
Goals are not shared
14. KEY STEPS IN NEGOTIATION
N&CM@MAJORSAIF
There are 5
Preparation & planning
Definition and ground rules
Clarification and justification
Bargaining and problem solving
Closure and implementation
15. ISSUES IN NEGOTIATION
N&CM@MAJORSAIF
There are some;
Personality traits
Gender difference
Cultural orientation
Third party negotiation:
Mediator
Arbitrator
Counselor
Consultant
You may consider even more…….