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Running Head: MODULE 04 COURSE PROJECT
1
MODULE 04 COURSE PROJECT
Power Struggle
Rasmussen College
Select and support whether Michelle should take an integrative or distributive approach to the negotiation. Be sure to fully define both and argue the pros and cons of each prior to making a selection.
Negotiation is almost inevitable to our daily lives. We all engage in a form of negotiation once in a while. There are two major methods of negotiation – the interactive and the distributive approaches to negotiation. When it comes to the latter, there is always a limit to what is being divided, shared, or distributed among people. On the other hand, interactive negotiation entails a twofold process. This is where after the negotiations both parties walk away feeling that they have made an accomplishment. The two methods are broadly taught in schools as they are vital to ensuring a successful negotiation, especially in business.
The term distributive can be defined as the giving out of things. As such, the amount being distributed is fixed. Some people call it the ‘fixed pie ‘method. Both parties negotiating want to get as much as possible. This type of negotiation involves people who have not had an interactive relationship before and are less likely to have it in future. A good example is when purchasing a product in the market and you bargain about the price. In this type of negotiation, we hardly care about how our opposing parties perceive of us. The interests are usually self-serving to both parties ("Types of Negotiations | Negotiation Experts", 2016).
There are always tips that one should follow in the distributive negotiation process. Firstly, you ought to play your cards close to your chest by not giving too much information to your opposite party. This works as an advantage to you and a disadvantage to them. Secondly, it is always advisable for you to extract as much as possible information from the other party. Moreover, it is always an advantage to you when you make them make the first offer. Nonetheless, when it is up to you to make the offer being realistic is vital.
Interactive negotiations involve joining of effort between two parties with the aim of achieving something that has value. Unlike in the distributive approach, this one entails a lot of trusts. There are many benefits gained from this approach in ensuring good relations between the parties. The process creates a win - win scenario for both that goes along in creating long term relationship for mutual gain. In my opinion, this is the approach that Michelle should take in negotiating with Nikki for a better shift.
The method has some several ideal basics. It has multiple issues of discussions unlike in a distributive approach. Also, the spirit sharing and selflessness are strongly expressed. Often the parties engage in sharing of as much information as possible with the aim of understanding each other's interests. Ultimately, there is problem-solving. This i ...
0Running Head MODULE 04 COURSE PROJECT1MODULE 04 COURSE P.docx
1. 0
Running Head: MODULE 04 COURSE PROJECT
1
MODULE 04 COURSE PROJECT
Power Struggle
Rasmussen College
Select and support whether Michelle should take an integrative
or distributive approach to the negotiation. Be sure to fully
define both and argue the pros and cons of each prior to making
a selection.
Negotiation is almost inevitable to our daily lives. We all
engage in a form of negotiation once in a while. There are two
major methods of negotiation – the interactive and the
distributive approaches to negotiation. When it comes to the
latter, there is always a limit to what is being divided, shared,
or distributed among people. On the other hand, interactive
negotiation entails a twofold process. This is where after the
negotiations both parties walk away feeling that they have made
an accomplishment. The two methods are broadly taught in
schools as they are vital to ensuring a successful negotiation,
especially in business.
The term distributive can be defined as the giving out of
things. As such, the amount being distributed is fixed. Some
people call it the ‘fixed pie ‘method. Both parties negotiating
want to get as much as possible. This type of negotiation
involves people who have not had an interactive relationship
before and are less likely to have it in future. A good example is
when purchasing a product in the market and you bargain about
2. the price. In this type of negotiation, we hardly care about how
our opposing parties perceive of us. The interests are usually
self-serving to both parties ("Types of Negotiations |
Negotiation Experts", 2016).
There are always tips that one should follow in the
distributive negotiation process. Firstly, you ought to play your
cards close to your chest by not giving too much information to
your opposite party. This works as an advantage to you and a
disadvantage to them. Secondly, it is always advisable for you
to extract as much as possible information from the other party.
Moreover, it is always an advantage to you when you make
them make the first offer. Nonetheless, when it is up to you to
make the offer being realistic is vital.
Interactive negotiations involve joining of effort between two
parties with the aim of achieving something that has value.
Unlike in the distributive approach, this one entails a lot of
trusts. There are many benefits gained from this approach in
ensuring good relations between the parties. The process creates
a win - win scenario for both that goes along in creating long
term relationship for mutual gain. In my opinion, this is the
approach that Michelle should take in negotiating with Nikki for
a better shift.
The method has some several ideal basics. It has multiple
issues of discussions unlike in a distributive approach. Also, the
spirit sharing and selflessness are strongly expressed. Often the
parties engage in sharing of as much information as possible
with the aim of understanding each other's interests. Ultimately,
there is problem-solving. This is simply finding the solutions to
each other problems. After that there is the maintenance of a
strong relationship between the parties that offer security –
bridge building ("Types of Negotiations | Negotiation Experts",
2016).
Once an approach is selected, the next step is to formulate a
plan. A solid foundation to a good negotiation involves creating
an effective plan. For this section, create a plan for Michelle in
which you address the following points:
3. I would advise Michelle to take an interactive approach in
negotiating for a better shift with Nikki. The issues here are that
Michelle is disappointed. The reason being that her shift doesn’t
favor her. What she needs to be done is allocating her another
shift that would be favorable to her. Nikki here is assumed to be
Michelle's employer. With that in mind, she needs to get the
best out if her employees – her interest. With the shift allocated
to Michelle, Nikki seems to be getting just that. However,
Michelle is disgruntled and unhappy with it. Her interest is
getting a suitable shift for her.
Keeping all that in mind, Michelle should approach Nikki
by telling her reasonable reasons why the shift doesn’t auger
well with her. The reasons should picture an image where
Michelle doesn’t work maximize her abilities to work for her
employer solely due to her shift. The resistance point in such a
point would be that changing the shift for Michelle would
disorganize the whole organization employee structure in terms
of allocation of duties. Another point is that no employee might
be willing to swap shifts with Michelle.
There are not too many alternatives for Michelle. For
instance, if it really kills her to work during that shift and no
one is ready to swap for her she can just quit working.
However, that would lead to a lose – lose situation for both
parties. A better alternative would to try and convince a fellow
colleague to exchange shifts for her. I believe this would be the
best alternative. If this doesn’t materialize then she ought to
just put up with her shift until the next reorganization of
employee’s shifts is done.
In conclusion, the negotiation ought to be done formally.
Probably in Nikki’s office, the agenda being Michelle’s shift.
Michelle need be positive at all times and maintain a good
negotiating tone. Nikki on the other hand, should listen keenly
to her employee’s issue and respond to them in the best way
possible. If this is followed then not only is an amicable
solution is guaranteed for both parties but also the relationship
between them strengthened.
4. References
Types of Negotiations | Negotiation Experts. (2016).
Negotiations.com. Retrieved 12 September 2016, from
http://www.negotiations.com/articles/negotiation-types/
Project Management Case
You are working for a large, apparel design and manufacturing
company, Trillo Apparel Company (TAC), headquartered in
Albuquerque, New Mexico. TAC employs around 3000 people
and has remained profitable through tough economic times. The
operations are divided into 4 districts; District 1 – North,
District 2 – South, District 3 – West and District 4 – East. The
company sets strategic goals at the beginning of each year and
operates with priorities to reach those goals.Trillo Apparel
Company Current Year Priorities
· Increase Sales and Distribution in the East
· Improve Product Quality
· Improve Production in District 4
· Increase Brand Recognition
· Increase RevenuesCompany Details
Company Name: Trillo Apparel Company (TAC)
Company Type: Apparel design and production
Company Size: 3000 employees
Position
# Employees
Owner/CEO
1
Vice President
5. 4
Chief Operating Officer
1
Chief Financial Officer
1
Chief Information Officer
1
IT Department
38
District Manager
4
Sales Team
30
Accountant
12
Administrative Assistant
7
Order Fullfilment
45
Customer Service
57
Designer
24
Project Manager
10
Maintenance
25
Operations
2500
Shipping Department
240
Total Employees
3000
Products: Various Apparel
Corporate Location: Albuquerque, New MexicoTAC
6. Organization Chart
District 4 Production Warehouse Move Project Details
The business has expanded considerably over the past few years
and District 4 in the East has outgrown its current production
facility. Because of this growth the executives want to expand
the current facility, moving the whole facility 10 miles away.
The location selected has enough room for the production and
the shipping department. However, the current warehouse needs
some renovation to accommodate the district’s operational
needs.
The VP of Operations estimates the production and shipping
warehouse move for District 4 will provide room required to
generate the additional $1 million/year product revenues to
meet the current demand due to the expanded production
capacity. Daily production generates $50,000 revenue so a week
of downtime will cost $250,000 in lost revenues.
The move must be completed in 4 months.
Mileage between the old and new facilities is 10 miles.
Bids have been received from contractors to build out the new
office space and production floor and have signed contracts for
work as follows:
Activity
Company Providing Services
Total Contract
Supplies
Time Needed
Pack, move and unpack production equipment
City Equipment Movers
$150,000
n/a
5 Days
Move non-production equipment and materials
7. Express Moving Company
$125,000
n/a
5 Days
Framing
East Side Framing & Drywall
$121,000
$125,000
15 Days
Electrical
Sparks Electrical
$18,000
$12,000
10 Days
Plumbing
Waterworks Plumbing
$15,000
$13,000
10 Days
Drywall
East Side Framing & Drywall
$121,000
$18,000
15 Days
Finish Work
Woodcraft Carpentry
$115,000
$15,000
15 Days
Build work benches for production floor
Student Workers Carpentry
$112,000
$110,000
15 Days
Production workdays are Monday through Saturday. The actual
8. move must be completed in 5 days for as little disruption to
production activities as possible. All contractors are on other
projects but have been booked in advance. The contractors will
gain the necessary permits and schedule city and county
inspections but these tasks need to be identified separately due
to the length of time it can take. Permitting and inspections can
take from one to three weeks, depending upon schedule and the
flexibility of the inspector. The new warehouse is empty and
can be accessed immediately. Framing cannot start until the
permits are received. Electrical and plumbing can begin as soon
as the framing is finished. Drywall cannot start until the
electrical and plumbing inspections are complete. After the
drywall is completed, final inspections will be completed by the
county and city. After both the county and city have passed the
new construction, finish work can begin. Building the product
floor work benches can occur at any time before the move
occurs.
Chief Executive
Officer
Chief Operating
Officer
Chief Financial
Officer
VP Sales &
Marketing
Chief Information
Officer
Executive
Assistant
VP
Operations
VP Customer
Service
Inbound Call
Manager
Outbound Call
9. Manager
Outbound Call
Team (20)
Inbound Call
Team (35)
IT
Manager
IT Staff
(37)
Sales Team
(30)
Accountants
(12)
District2
Manager
District 3
Manager
District1
Manager
District 4
Manager
D1 Operations
(500)
D1 Operations
(650)
D3 Operations
(450)
D4 Operations
(900)
Administrative
Assistant
Administrative
Assistant
Administrative
Assistant
Administrative
13. Maintenance
(10)�
Project Managers
(10)�
VP
Design�
Design Team
(24)�
Trillo Apparel Company
ID WBS Task Name Duration Start Finish Predecessors
Resource Names
1 1 Project Kick-off 1 day Mon 1/3/11 Mon 1/3/11
2 1.1 Book location for meeting 1 day Mon 1/3/11 Mon 1/3/11
Project Manager
3 1.2 Invite stakeholders 1 day Mon 1/3/11 Mon 1/3/11 Project
Manager
4 1.3 Prepare presentation 1 day Mon 1/3/11 Mon 1/3/11 Project
Manager
5 1.4 Conduct the meeting 1 day Mon 1/3/11 Mon 1/3/11 Project
Manager and A
6 2 Project Documents 7 days Mon 1/3/11 Tue 1/11/11
7 2.1 Develop Charter/Scope 2 days Mon 1/3/11 Tue 1/4/11
Project Manager
8 2.2 Develop WBS 7 days Mon 1/3/11 Tue 1/11/11 Project
Manager and W
9 2.3 Develop Project Plan 2 days Mon 1/3/11 Tue 1/4/11
Project Manager
10 2.4 Develop Communication Plan 2 days Mon 1/3/11 Tue
1/4/11 Project Manager
11 3 Status Reports/Meetings 1 day Mon 1/3/11 Mon 1/3/11
14. 12 3.1 Develop Status Report 1 day Mon 1/3/11 Mon 1/3/11
Project Manager
13 3.2 Set schedule for team meetings 1 day Mon 1/3/11 Mon
1/3/11 Project Manager
14 3.3 Set schedule for stakeholder meetings 1 day Mon 1/3/11
Mon 1/3/11 Project Manager
15 4 Initial Planning Meetings with Vendors 1 day Mon 1/3/11
Mon 1/3/11
16 4.1 Meet with Framing/Drywall 1 day Mon 1/3/11 Mon
1/3/11 Project Manager and E
17 4.2 Meet with Electrical 1 day Mon 1/3/11 Mon 1/3/11
Project Manager and S
18 4.3 Meet with Plumbing 1 day Mon 1/3/11 Mon 1/3/11
Project Manager and W
19 4.4 Meet with Finish Work 1 day Mon 1/3/11 Mon 1/3/11
Project Manager and W
20 4.5 Meet with Student Workers 1 day Mon 1/3/11 Mon
1/3/11 Project Manager and S
21 5 Electrical Permits 10 days Mon 1/3/11 Fri 1/14/11
22 5.1 Obtain Electrical Permits 10 days Mon 1/3/11 Fri 1/14/11
Sparks Electrical PM
23 6 Plumbing Permits 10 days Mon 1/3/11 Fri 1/14/11
24 6.1 Obtain Plumbing Permits 10 days Mon 1/3/11 Fri 1/14/11
Waterworks Plumbing
25 7 Building Permits 10 days Mon 1/3/11 Fri 1/14/11
26 7.1 Obtain Building Permits 10 days Mon 1/3/11 Fri 1/14/11
East Side Framing & D
27 8 Framing 15 days Mon 1/3/11 Fri 1/21/11
28 8.1 Framing-Order Supplies 3 days Mon 1/3/11 Wed 1/5/11
East Side Framing & D
29 8.2 Framing-Build 15 days Mon 1/3/11 Fri 1/21/11 East Side
Framing & D
30 8.3 Framing-Inspect 10 days Mon 1/3/11 Fri 1/14/11 City &
County
31 8.4 Framing-Project Sign-off 1 day Mon 1/3/11 Mon 1/3/11
Project Manager
15. 32 9 Electrical 10 days Mon 1/3/11 Fri 1/14/11
33 9.1 Electrical-Order Supplies 3 days Mon 1/3/11 Wed 1/5/11
Sparks Electrical PM
34 9.2 Electrical-Install 10 days Mon 1/3/11 Fri 1/14/11 Sparks
Electrical
35 9.3 Electrical-Inspect 10 days Mon 1/3/11 Fri 1/14/11 City &
County
36 9.4 Electrical-Project Sign-off 1 day Mon 1/3/11 Mon 1/3/11
Project Manager
37 10 Plumbing 10 days Mon 1/3/11 Fri 1/14/11
38 10.1 Plumbing-Order Supplies 3 days Mon 1/3/11 Wed
1/5/11 Waterworks Plumbing
39 10.2 Plumbing-Install 10 days Mon 1/3/11 Fri 1/14/11
Waterworks Plumbing
Project Manager
Project Manager
Project Manager
Project Manager and Attend
Project Manager
Project Manager and
Project Manager
Project Manager
Project Manager
Project Manager
Project Manager
Project Manager and East S
Project Manager and Spark
Project Manager and Water
Project Manager and Wood
Project Manager and Stude
16. Sparks Electrical P
Waterworks Plumbi
East Side Framing
East Side Framing & Dryw
East Side Fra
City & County
Project Manager
Sparks Electrical PM
Sparks Electrical
City & County
Project Manager
Waterworks Plumbing PM
Waterworks Plumbi
2/1 2/2 1/2 1/9 1/16 1/23 1/30 2/6
January Februar
Task
Split
Progress
Milestone
Summary
Project Summary
17. External Tasks
External Milestone
Deadline
Page 1
Project: District4Move.mpp
Date: Sat 1/8/11
ID WBS Task Name Duration Start Finish Predecessors
Resource Names
40 10.3 Plumbing-Inspect 10 days Mon 1/3/11 Fri 1/14/11 City
& County
41 10.4 Plumbing-Project Sign-off 1 day Mon 1/3/11 Mon
1/3/11 Project Manager
42 11 Drywall 15 days Mon 1/3/11 Fri 1/21/11
43 11.1 Drywall-Order Supplies 3 days Mon 1/3/11 Wed 1/5/11
East Side Framing & D
44 11.2 Drywall-Install 15 days Mon 1/3/11 Fri 1/21/11 East
Side Framing & D
45 11.3 Drywall-Inspect 10 days Mon 1/3/11 Fri 1/14/11 City &
County
46 11.4 Drywall-Project Sign-off 1 day Mon 1/3/11 Mon 1/3/11
Project Manager
47 12 Finish Work 15 days Mon 1/3/11 Fri 1/21/11
48 12.1 Finish-Order Supplies 3 days Mon 1/3/11 Wed 1/5/11
Woodcraft Carpentry P
49 12.2 Finish-Install 15 days Mon 1/3/11 Fri 1/21/11
Woodcraft Carpentry
50 12.3 Finish-Inspect 10 days Mon 1/3/11 Fri 1/14/11 City &
County
18. 51 12.4 Finish-Project Sign-off 1 day Mon 1/3/11 Mon 1/3/11
Project Manager
52 13 Workbenches 15 days Mon 1/3/11 Fri 1/21/11
53 13.1 Workbenches-Order Supplies 2 days Mon 1/3/11 Tue
1/4/11 Student Workers Mana
54 13.2 Workbenches-Build 15 days Mon 1/3/11 Fri 1/21/11
Student Workers
55 13.3 Workbenches-Quality inspection 2 days Mon 1/3/11 Tue
1/4/11 Project Manager
56 13.4 Workbenches-Project Sign-off 1 day Mon 1/3/11 Mon
1/3/11 Project Manager
57 14 Equipment Packing 2 days Mon 1/3/11 Tue 1/4/11
58 14.1 Pack production equipment 2 days Mon 1/3/11 Tue
1/4/11 City Equipment Mover
59 14.2 Pack non-production equipment 2 days Mon 1/3/11 Tue
1/4/11 City Equipment Mover
60 14.3 Project Sign-off 1 day Mon 1/3/11 Mon 1/3/11 Project
Manager
61 15 Move 3 days Mon 1/3/11 Wed 1/5/11
62 15.1 Move production equipment 3 days Mon 1/3/11 Wed
1/5/11 Express Moving Comp
63 15.2 Move non-production equipment 3 days Mon 1/3/11
Wed 1/5/11 Express Moving Comp
64 15.3 Project Sign-off 1 day Mon 1/3/11 Mon 1/3/11 Project
Manager
65 16 Procurement Closure 3 days Mon 1/3/11 Wed 1/5/11
66 16.1 Review contract work 3 days Mon 1/3/11 Wed 1/5/11
Project Manager
67 16.2 Release contractors 1 day Mon 1/3/11 Mon 1/3/11
Project Manager
68 16.3 Pay contractors 1 day Mon 1/3/11 Mon 1/3/11 Project
Manager
69 17 Project Closure 3 days Mon 1/3/11 Wed 1/5/11
70 17.1 Final report 3 days Mon 1/3/11 Wed 1/5/11 Project
Manager
71 17.2 Archive documentation 3 days Mon 1/3/11 Wed 1/5/11
19. Project Manager
72 17.3 Lessons Learned 1 day Mon 1/3/11 Mon 1/3/11 Project
Manager
City & County
Project Manager
East Side Framing & Dryw
East Side Fra
City & County
Project Manager
Woodcraft Carpentry PM
Woodcraft Car
City & County
Project Manager
Student Workers Manager
Student Worke
Project Manager
Project Manager
City Equipment Movers PM
City Equipment Movers
Project Manager
Express Moving Company
Express Moving Company
Project Manager
Project Manager
21. Warehouse MoveProject Manager:Date:Work Breakdown
Structure Purpose and LimitationsThe purpose of this worksheet
is to:Identify the work to be doneIdentify the types of resources
required for the workDevelop estimates for each work
elementThis worksheet does not address:When the work will be
completedUse the following table to define the major
deliverables and associated task detail for each deliverable. Use
the example (in red) for help in determining how to break up the
work and identify the Work ID numbers. Expand the table as
needed.Work Package
TaskTasksResource(s) RequiredEstimated Duration
(in days)
TasksEstimated Duration
(in days)
Work PackageID1Project Kick-off41.1Book location for
meetingProject Manager11.2Invite stakeholdersProject
Manager11.3Prepare presentationProject Manager11.4Conduct
the meetingProject Manager and Attendees12Project
Documents132.1Develop Charter/ScopeProject
Manager22.2Develop WBSProject Manager and
Workers72.3Develop Project PlanProject Manager22.4Develop
Communication PlanProject Manager23Status
Reports/Meetings33.1Develop Status ReportProject
Manager13.2Set schedule for team meetingsProject
Manager13.4Set schedule for stakeholder meetingsProject
Manager14Initial Planning Meetings with Vendors54.1Meet
with Framing/DrywallProject Manager and East Side Framing
PM14.2Meet with ElectricalProject Manager and Sparks
Electrical PM14.3Meet with PlumbingProject Manager and
Waterworks Plumbing PM14.4Meet with Finish WorkProject
Manager and Woodcraft Carpentry PM14.5Meet with Student
WorkersProject Manager and Student Workers
Manger15Electrical Permits105.1Obtain Electrical
PermitsSparks Electrical PM106Plumbing Permits106.1Obtain
Plumbing PermitsWaterworks Plumbing PM107Building
Permits107.1Obtain Building PermitsEast Side Framing &