SlideShare a Scribd company logo
Donald Ray Needham
556 Royalton Drive
New Haven, IN 46774
260-444-7267
donneedham424@hotmail.com
Profile
Attaining the highest level of care and compassion for the best client relationship is priority! Highly practiced in
providing care to physically and mentally disabled adults while helping them achieve positive results in managing daily
activities; Maintaining accurate medical documentation of patients’ treatment and progress. Providing excellent customer
service through empathy and compassion combined with superior leadership skills with demonstrated and proven results is
what makes the difference for both the clients and the company!
Skills / Qualifications
• Data Entry-Medical • Patient Progress Reports • Client Customer Service
• MS-Office
• Rehabilitation
• Mental Disabilities
• Accurate Medical Billing
• Surgery Recovery
• Productive Aging
• Inventory Control/Leadership
• Physical Disabilities
• Injury Prevention
Licensure and Certifications
Indiana Certified Occupational Therapy Assistant License 32002793A, 02/05/2015-12/31/2016
National Board for Certification in Occupational Therapy (NBCOT) 329016 07/01/2014-03/31/2017
Professional Experience
SPHERION STAFFING Fort Wayne, Indiana 12/2015-Present
Call Center Operator—Frontier Communications Temporary Job Placement
Customer service phone operator assisting clients with technical problems over the telephone and help troubleshoot and
resolve the client’s technical concerns and set up a work order when needed.
HERITAGE PARK ASSISTED LIVING Fort Wayne, Indiana 01/2014-02/2014
Certified Occupational Therapy Assistant—Student Level II Fieldwork
Skilled Nursing Facility offering occupational therapy services to geriatric clients with physical and mental disabilities.
Implement meaningful and progressive treatment to help patients attain their short-term and long-term goals
Collaborated with the rehabilitation team to improve productivity, create and implement creative individualized treatment
plans, while creating solutions for the flow of patient’s to operate efficiently; provided patient care and productive revenue for
the rehabilitation department while assisting other therapist patient caseloads as needed
Effectively communicated with multidisciplinary staff to provide the highest collaborative care experience for each patient;
Collaborated with nurses to insure proper care of patients with diabetes and coordinated efforts with kitchen staff to improve
patient motivation with approved snacks and beverages
Effectively managed Occupational Therapy Treatment intervention with a daily case load of 9-13 patients
PRESENCE SACRED HEART HOME Avilla, Indiana 11//2013-12/2013
Certified Occupational Therapy Assistant—Student Level II Fieldwork
Skilled Nursing Facility offering occupational therapy services to geriatric clients with physical and mental disabilities.
Implement meaningful and progressive treatment to help patients attain their short-term and long-term goals
Applied advanced skills in medical terminology and computer software to accurately input patient medical billing codes and
weekly patient progress reports for treatment intervention
Collaborated with the rehabilitation team to meet productivity goals, create and implement creative individualized treatment
plans while providing patient care and productive revenue for the rehabilitation department, such as providing upper body
and vestibular activities while the Physical Therapy Assistant assisted the patient with standing balance/walking and gate
Constructed a portable wheeled cart for the therapy staff to use for functional activities with patients to fold and hang clothes,
and Implemented treatment activities with patients using this cart
Effectively managed Occupational Therapy Treatment intervention with a daily case load of 6-9 patients
US ARMY RESERVE 1-330TH REGIMENT 4TH BDE 95TH DIV TNG Fort Wayne, Indiana 06/1989-09/2010
E-7 Sergeant First Class/ Senior Drill Sergeant/ Training Room NCO
Train, mentor, supervise, and counsel soldiers; develop training schedules/safety risk assessments and acted as First
Sergeant and Company Commander
Demonstrated superior leadership providing battle focused training for combat readiness of military units' combat
deployments.
Maintained unit readiness as Certified Unit Prevention Leader providing support to the Company Commander in
administering substance abuse urinalysis testing of soldiers in accordance with Army Regulations from 2006-2010;
Observed in the collection of individual urinalysis specimens, proper handling of specimens, and provided accurate
documentation and signatures of specimens according to the Army Regulation 600–85; assigned and supervised other
observers to obtain specimens in accordance with Army Regulations 600-85 of the Unit Prevention Leader regulations.
Packaged and mailed complete specimens to the proper laboratory for drug testing procedures in accordance with army
regulations
Devoted duty and commemorative skills supporting the community and the military: Served on 3 color guard details and 2
military funerals when requested from the 1/330th unit; Assisted with set up and ceremonies for Oklahoma City Bombing
Remembrance, April 1996 for Mayor Helmke Fort Wayne, IN (Awarded 2nd Army Commendation Medal)
Devoted Duty and Superior Knowledge in developing the foundation for the first battalion level Profile Physical Training
Program for 2/47 Infantry Unit Fort Benning, GA during 2008 Annual Training (Commended by Battalion Commander and
Sergeant Major and awarded 3rd Army Commendation Medal).
Demonstrated effective communication with soldiers through team meetings/battalion meetings, PowerPoint presentations,
and field training of diverse grade levels from E1 Privates through E9 Sergeant Majors to O6 Colonels to maintain unit
readiness through battle focused training in accordance with Army Regulations
Platoon Sergeant/Senior Drill Sergeant for 16 years managing training organizations from the platoon level of 50-60 soldiers
and more than $100,000 of government inventory up to a company level of 240 soldiers (as acting First Sergeant) while
enforcing safety and all army regulations for training events such as physical fitness, and health and welfare of each soldier
Developed training schedules, coordinated and scheduled training events, accurately maintained unit attendance,
developed safety risk assessments, promotion packets, accurately document counseling of subordinate soldiers and
leaders, and soldier recommendation for awards according to Army regulation
VITRAN EXPRESS Fort Wayne, Indiana 05/2003-03/2010
Professional City Truck Driver
Safely transport freight via 80,000 pound tractor-trailer, resolve logistics needs of clients, and load/unload freight using pallet
jacks and fork lifts
Maintained (in good standing and accident free) for 16 years a Class A Commercial Driver’s License with endorsements for
double/triple trailer combination, tractor trailer combination with air brakes, tankers, and hazardous materials
Safely transported freight through inclement weather with severely hazardous road conditions with no accidents
Education
BROWN MACKIE COLLEGE Fort Wayne, Indiana 2011-2014
Associates of Applied Science in Certified Occupational Therapy Assistant
Graduate-Level Fieldwork:
• Level II – Heritage Park Assisted Living, Fort Wayne, Indiana (Completed 308 hours in 2 months)
• Level II – Presence Sacred Heart Home, Avilla, Indiana (Completed 308 hours in 2 months)
Associations
• The National Board for Certification in Occupational Therapy, Inc. (NBCOT®)
• American Occupational Therapy Association (AOTA)
• Indiana Occupational Therapy Association (IOTA)
• Carriage House of Fort Wayne, Indiana--Working Together to Overcome Mental Illness
References for Donald Needham, AAS, COTA
Lonnie Koogler Personal Friend and Previous Coworker 260-573-9411
Travis Barman Manager Little Caesars Pizza 260-413-5614
Angelica Garcia Customer Service Supervisor 260-496-9900

More Related Content

What's hot

ASHLEE SMITH RESUME LINKEDIN 6.2016
ASHLEE SMITH RESUME LINKEDIN 6.2016ASHLEE SMITH RESUME LINKEDIN 6.2016
ASHLEE SMITH RESUME LINKEDIN 6.2016Ashlee Smith
 
Laura Bunte Resume-1-30-15
Laura Bunte Resume-1-30-15Laura Bunte Resume-1-30-15
Laura Bunte Resume-1-30-15Laura Bunte, RN
 
Natalie_Smith resume 2016
Natalie_Smith resume 2016Natalie_Smith resume 2016
Natalie_Smith resume 2016Natalie Smith
 
Resume January 2017
Resume January 2017Resume January 2017
Resume January 2017Jade Collett
 
JINSHY CV-BSC MEDICAL LABORATORY TECHNICIAN
JINSHY CV-BSC MEDICAL LABORATORY TECHNICIANJINSHY CV-BSC MEDICAL LABORATORY TECHNICIAN
JINSHY CV-BSC MEDICAL LABORATORY TECHNICIANJINSHY SWEEN
 
Amy Stacey 2016
Amy Stacey 2016Amy Stacey 2016
Amy Stacey 2016Amy Stacey
 
Lecturer adjunct instructor vacancy
Lecturer adjunct instructor vacancyLecturer adjunct instructor vacancy
Lecturer adjunct instructor vacancy
Iowa State University
 
CHARGE NURSE INTENSIVE CARE UNIT (ICU) job description
CHARGE NURSE  INTENSIVE CARE UNIT (ICU) job descriptionCHARGE NURSE  INTENSIVE CARE UNIT (ICU) job description
CHARGE NURSE INTENSIVE CARE UNIT (ICU) job descriptionSweet Kristine Sobrio
 
RESUME CPT Jilber Jerman
RESUME CPT Jilber JermanRESUME CPT Jilber Jerman
RESUME CPT Jilber JermanJilber Jerman
 
Amber Morges CMA Resume
Amber Morges CMA ResumeAmber Morges CMA Resume
Amber Morges CMA ResumeAmber Morges
 
SHERWIN NATURA OPINALDO UPDATED CV
SHERWIN NATURA OPINALDO UPDATED CVSHERWIN NATURA OPINALDO UPDATED CV
SHERWIN NATURA OPINALDO UPDATED CVSherwin Opinaldo
 
Jennifer Jessop 2016 (2)
Jennifer Jessop 2016 (2)Jennifer Jessop 2016 (2)
Jennifer Jessop 2016 (2)Jenni Jessop
 
DEBRA A Johnson - Resume
DEBRA A Johnson - ResumeDEBRA A Johnson - Resume
DEBRA A Johnson - ResumeDebra Johnson
 
23 March Andrews resume
23 March Andrews resume23 March Andrews resume
23 March Andrews resumeFrank Andrews
 

What's hot (20)

ASHLEE SMITH RESUME LINKEDIN 6.2016
ASHLEE SMITH RESUME LINKEDIN 6.2016ASHLEE SMITH RESUME LINKEDIN 6.2016
ASHLEE SMITH RESUME LINKEDIN 6.2016
 
Laura Bunte Resume-1-30-15
Laura Bunte Resume-1-30-15Laura Bunte Resume-1-30-15
Laura Bunte Resume-1-30-15
 
Sahar Sadig cv
Sahar Sadig cvSahar Sadig cv
Sahar Sadig cv
 
Natalie_Smith resume 2016
Natalie_Smith resume 2016Natalie_Smith resume 2016
Natalie_Smith resume 2016
 
Resume January 2017
Resume January 2017Resume January 2017
Resume January 2017
 
JINSHY CV-BSC MEDICAL LABORATORY TECHNICIAN
JINSHY CV-BSC MEDICAL LABORATORY TECHNICIANJINSHY CV-BSC MEDICAL LABORATORY TECHNICIAN
JINSHY CV-BSC MEDICAL LABORATORY TECHNICIAN
 
Amy Stacey 2016
Amy Stacey 2016Amy Stacey 2016
Amy Stacey 2016
 
Sunita Choudhary- Resume
Sunita Choudhary- ResumeSunita Choudhary- Resume
Sunita Choudhary- Resume
 
Resume
ResumeResume
Resume
 
junaid hassan
junaid hassanjunaid hassan
junaid hassan
 
Lecturer adjunct instructor vacancy
Lecturer adjunct instructor vacancyLecturer adjunct instructor vacancy
Lecturer adjunct instructor vacancy
 
CHARGE NURSE INTENSIVE CARE UNIT (ICU) job description
CHARGE NURSE  INTENSIVE CARE UNIT (ICU) job descriptionCHARGE NURSE  INTENSIVE CARE UNIT (ICU) job description
CHARGE NURSE INTENSIVE CARE UNIT (ICU) job description
 
RESUME Patryk Gasiewski
RESUME Patryk GasiewskiRESUME Patryk Gasiewski
RESUME Patryk Gasiewski
 
RESUME CPT Jilber Jerman
RESUME CPT Jilber JermanRESUME CPT Jilber Jerman
RESUME CPT Jilber Jerman
 
Mark's Resume
Mark's ResumeMark's Resume
Mark's Resume
 
Amber Morges CMA Resume
Amber Morges CMA ResumeAmber Morges CMA Resume
Amber Morges CMA Resume
 
SHERWIN NATURA OPINALDO UPDATED CV
SHERWIN NATURA OPINALDO UPDATED CVSHERWIN NATURA OPINALDO UPDATED CV
SHERWIN NATURA OPINALDO UPDATED CV
 
Jennifer Jessop 2016 (2)
Jennifer Jessop 2016 (2)Jennifer Jessop 2016 (2)
Jennifer Jessop 2016 (2)
 
DEBRA A Johnson - Resume
DEBRA A Johnson - ResumeDEBRA A Johnson - Resume
DEBRA A Johnson - Resume
 
23 March Andrews resume
23 March Andrews resume23 March Andrews resume
23 March Andrews resume
 

Similar to Needham Donald Zip Resume

Susan floressanti b.s, rn public resume
Susan floressanti b.s, rn public resumeSusan floressanti b.s, rn public resume
Susan floressanti b.s, rn public resume
Susan Floressanti RN
 
David Cunningham Linkedin Resume
David Cunningham Linkedin ResumeDavid Cunningham Linkedin Resume
David Cunningham Linkedin ResumeDavid Cunningham
 
Lisa Platt Resume (2) RN
Lisa Platt Resume (2) RNLisa Platt Resume (2) RN
Lisa Platt Resume (2) RNlisa platt
 
Valentine Chukwueloka Resume .docx
Valentine Chukwueloka Resume .docxValentine Chukwueloka Resume .docx
Valentine Chukwueloka Resume .docx
ValentineChukwueloka1
 
Valentine Chukwueloka Resume .docx
Valentine Chukwueloka Resume .docxValentine Chukwueloka Resume .docx
Valentine Chukwueloka Resume .docx
ValentineChukwueloka1
 
MichaelaVAndrews_RESUME Revised 04 26 2016
MichaelaVAndrews_RESUME Revised 04 26 2016MichaelaVAndrews_RESUME Revised 04 26 2016
MichaelaVAndrews_RESUME Revised 04 26 2016Michaela Andrews
 
General Resume 2 page
General Resume 2 pageGeneral Resume 2 page
General Resume 2 pageChris Drennon
 
NADIA RAMOS RESUME
NADIA RAMOS RESUMENADIA RAMOS RESUME
NADIA RAMOS RESUMENadia Ramos
 
Renee High - Linked In
Renee High - Linked InRenee High - Linked In
Renee High - Linked InRenee High
 
Knudsen_Project Management Resume
Knudsen_Project Management ResumeKnudsen_Project Management Resume
Knudsen_Project Management ResumeAngela Knudsen
 

Similar to Needham Donald Zip Resume (20)

Susan floressanti b.s, rn public resume
Susan floressanti b.s, rn public resumeSusan floressanti b.s, rn public resume
Susan floressanti b.s, rn public resume
 
RN Resume
RN ResumeRN Resume
RN Resume
 
Alison_Resume 2016
Alison_Resume 2016Alison_Resume 2016
Alison_Resume 2016
 
David Cunningham Linkedin Resume
David Cunningham Linkedin ResumeDavid Cunningham Linkedin Resume
David Cunningham Linkedin Resume
 
Lisa Platt Resume (2) RN
Lisa Platt Resume (2) RNLisa Platt Resume (2) RN
Lisa Platt Resume (2) RN
 
Valentine Chukwueloka Resume .docx
Valentine Chukwueloka Resume .docxValentine Chukwueloka Resume .docx
Valentine Chukwueloka Resume .docx
 
Valentine Chukwueloka Resume .docx
Valentine Chukwueloka Resume .docxValentine Chukwueloka Resume .docx
Valentine Chukwueloka Resume .docx
 
Causey_Devin2015
Causey_Devin2015Causey_Devin2015
Causey_Devin2015
 
MichaelaVAndrews_RESUME Revised 04 26 2016
MichaelaVAndrews_RESUME Revised 04 26 2016MichaelaVAndrews_RESUME Revised 04 26 2016
MichaelaVAndrews_RESUME Revised 04 26 2016
 
General Resume 2 page
General Resume 2 pageGeneral Resume 2 page
General Resume 2 page
 
NADIA RAMOS RESUME
NADIA RAMOS RESUMENADIA RAMOS RESUME
NADIA RAMOS RESUME
 
Meybel Cortez - Complete Resume AUG2014
Meybel Cortez - Complete Resume AUG2014Meybel Cortez - Complete Resume AUG2014
Meybel Cortez - Complete Resume AUG2014
 
Renee High - Linked In
Renee High - Linked InRenee High - Linked In
Renee High - Linked In
 
Resume-1 (2)
Resume-1 (2)Resume-1 (2)
Resume-1 (2)
 
resume
resumeresume
resume
 
Knudsen_Project Management Resume
Knudsen_Project Management ResumeKnudsen_Project Management Resume
Knudsen_Project Management Resume
 
May 2015 LPN
May 2015 LPNMay 2015 LPN
May 2015 LPN
 
R R . T.O
R R . T.OR R . T.O
R R . T.O
 
lequincy-brown-resume
lequincy-brown-resumelequincy-brown-resume
lequincy-brown-resume
 
RESUME
RESUMERESUME
RESUME
 

Needham Donald Zip Resume

  • 1. Donald Ray Needham 556 Royalton Drive New Haven, IN 46774 260-444-7267 donneedham424@hotmail.com Profile Attaining the highest level of care and compassion for the best client relationship is priority! Highly practiced in providing care to physically and mentally disabled adults while helping them achieve positive results in managing daily activities; Maintaining accurate medical documentation of patients’ treatment and progress. Providing excellent customer service through empathy and compassion combined with superior leadership skills with demonstrated and proven results is what makes the difference for both the clients and the company! Skills / Qualifications • Data Entry-Medical • Patient Progress Reports • Client Customer Service • MS-Office • Rehabilitation • Mental Disabilities • Accurate Medical Billing • Surgery Recovery • Productive Aging • Inventory Control/Leadership • Physical Disabilities • Injury Prevention Licensure and Certifications Indiana Certified Occupational Therapy Assistant License 32002793A, 02/05/2015-12/31/2016 National Board for Certification in Occupational Therapy (NBCOT) 329016 07/01/2014-03/31/2017 Professional Experience SPHERION STAFFING Fort Wayne, Indiana 12/2015-Present Call Center Operator—Frontier Communications Temporary Job Placement Customer service phone operator assisting clients with technical problems over the telephone and help troubleshoot and resolve the client’s technical concerns and set up a work order when needed. HERITAGE PARK ASSISTED LIVING Fort Wayne, Indiana 01/2014-02/2014 Certified Occupational Therapy Assistant—Student Level II Fieldwork Skilled Nursing Facility offering occupational therapy services to geriatric clients with physical and mental disabilities. Implement meaningful and progressive treatment to help patients attain their short-term and long-term goals Collaborated with the rehabilitation team to improve productivity, create and implement creative individualized treatment plans, while creating solutions for the flow of patient’s to operate efficiently; provided patient care and productive revenue for the rehabilitation department while assisting other therapist patient caseloads as needed Effectively communicated with multidisciplinary staff to provide the highest collaborative care experience for each patient; Collaborated with nurses to insure proper care of patients with diabetes and coordinated efforts with kitchen staff to improve patient motivation with approved snacks and beverages Effectively managed Occupational Therapy Treatment intervention with a daily case load of 9-13 patients PRESENCE SACRED HEART HOME Avilla, Indiana 11//2013-12/2013 Certified Occupational Therapy Assistant—Student Level II Fieldwork Skilled Nursing Facility offering occupational therapy services to geriatric clients with physical and mental disabilities. Implement meaningful and progressive treatment to help patients attain their short-term and long-term goals Applied advanced skills in medical terminology and computer software to accurately input patient medical billing codes and weekly patient progress reports for treatment intervention Collaborated with the rehabilitation team to meet productivity goals, create and implement creative individualized treatment plans while providing patient care and productive revenue for the rehabilitation department, such as providing upper body and vestibular activities while the Physical Therapy Assistant assisted the patient with standing balance/walking and gate
  • 2. Constructed a portable wheeled cart for the therapy staff to use for functional activities with patients to fold and hang clothes, and Implemented treatment activities with patients using this cart Effectively managed Occupational Therapy Treatment intervention with a daily case load of 6-9 patients US ARMY RESERVE 1-330TH REGIMENT 4TH BDE 95TH DIV TNG Fort Wayne, Indiana 06/1989-09/2010 E-7 Sergeant First Class/ Senior Drill Sergeant/ Training Room NCO Train, mentor, supervise, and counsel soldiers; develop training schedules/safety risk assessments and acted as First Sergeant and Company Commander Demonstrated superior leadership providing battle focused training for combat readiness of military units' combat deployments. Maintained unit readiness as Certified Unit Prevention Leader providing support to the Company Commander in administering substance abuse urinalysis testing of soldiers in accordance with Army Regulations from 2006-2010; Observed in the collection of individual urinalysis specimens, proper handling of specimens, and provided accurate documentation and signatures of specimens according to the Army Regulation 600–85; assigned and supervised other observers to obtain specimens in accordance with Army Regulations 600-85 of the Unit Prevention Leader regulations. Packaged and mailed complete specimens to the proper laboratory for drug testing procedures in accordance with army regulations Devoted duty and commemorative skills supporting the community and the military: Served on 3 color guard details and 2 military funerals when requested from the 1/330th unit; Assisted with set up and ceremonies for Oklahoma City Bombing Remembrance, April 1996 for Mayor Helmke Fort Wayne, IN (Awarded 2nd Army Commendation Medal) Devoted Duty and Superior Knowledge in developing the foundation for the first battalion level Profile Physical Training Program for 2/47 Infantry Unit Fort Benning, GA during 2008 Annual Training (Commended by Battalion Commander and Sergeant Major and awarded 3rd Army Commendation Medal). Demonstrated effective communication with soldiers through team meetings/battalion meetings, PowerPoint presentations, and field training of diverse grade levels from E1 Privates through E9 Sergeant Majors to O6 Colonels to maintain unit readiness through battle focused training in accordance with Army Regulations Platoon Sergeant/Senior Drill Sergeant for 16 years managing training organizations from the platoon level of 50-60 soldiers and more than $100,000 of government inventory up to a company level of 240 soldiers (as acting First Sergeant) while enforcing safety and all army regulations for training events such as physical fitness, and health and welfare of each soldier Developed training schedules, coordinated and scheduled training events, accurately maintained unit attendance, developed safety risk assessments, promotion packets, accurately document counseling of subordinate soldiers and leaders, and soldier recommendation for awards according to Army regulation VITRAN EXPRESS Fort Wayne, Indiana 05/2003-03/2010 Professional City Truck Driver Safely transport freight via 80,000 pound tractor-trailer, resolve logistics needs of clients, and load/unload freight using pallet jacks and fork lifts Maintained (in good standing and accident free) for 16 years a Class A Commercial Driver’s License with endorsements for double/triple trailer combination, tractor trailer combination with air brakes, tankers, and hazardous materials Safely transported freight through inclement weather with severely hazardous road conditions with no accidents Education BROWN MACKIE COLLEGE Fort Wayne, Indiana 2011-2014 Associates of Applied Science in Certified Occupational Therapy Assistant Graduate-Level Fieldwork: • Level II – Heritage Park Assisted Living, Fort Wayne, Indiana (Completed 308 hours in 2 months) • Level II – Presence Sacred Heart Home, Avilla, Indiana (Completed 308 hours in 2 months)
  • 3. Associations • The National Board for Certification in Occupational Therapy, Inc. (NBCOT®) • American Occupational Therapy Association (AOTA) • Indiana Occupational Therapy Association (IOTA) • Carriage House of Fort Wayne, Indiana--Working Together to Overcome Mental Illness References for Donald Needham, AAS, COTA Lonnie Koogler Personal Friend and Previous Coworker 260-573-9411 Travis Barman Manager Little Caesars Pizza 260-413-5614 Angelica Garcia Customer Service Supervisor 260-496-9900