Susan Floressanti has over 30 years of experience in healthcare including direct patient care, data analysis, quality assurance, and case management. She holds a B.S. in Leadership and Healthcare Administration and is proficient in electronic health records and Microsoft Office. Currently she works as an LTSS Service Coordinator RN Clinician responsible for managing member cases and care plans. Previously she held various nursing and case management roles involving utilization review, care coordination, and emergency room care.