SlideShare a Scribd company logo
[Street Address]
[City, ST ZIP Code]
[Telephone]
sfloressanti@hotmail.com
SUSAN FLORESSANTI, RN B.S
OBJECTIVE Leverage my extensive background in healthcare analysis, data
management and quality assurance, together with my degree in
Leadership in Healthcare Administration, and supported with decades of
direct patient care experience, to build on healthcare business
development and modeling
SKILLS & ABILITIES Proficiency with computer skills which includes navigating multiple
systems and Microsoft Office Suite
Electronic health records proficient
Excellent analyst, research, and data mining and processing skills
Succinct and clear communication skills, both verbal and written.
Ability to multitask, prioritize and effectively adapt to a fast paced and
changing environment
EXPERIENCE ANTHEM HEALTH KEEPER
LTSS Svc Coordinator RN Clinician
Oct 2017-present
Responsible for overall management of member cases within the scope of licensure. Provide
direction to non-RN clinicians participating in the member case in accordance with
applicable state law and contract: develops, monitor, evaluates and revises the members
care plan to meet the member needs, with the goal of optimizing member health care across
the care continuum. Coordination of Medicaid/Medicare member benefits
ACTIVEHEALTH MGT. / AETNA INSURANCE CO.
Utilization Review R.N./Case Management/ Disease Management
2006-Oct 2017
Utilize clinical skills ina collaborative process to assess, plan, implement, coordinate,
monitor and evaluate options, and services, to facilitate appropriate healthcare
management and outcomes. The collaborative process includes M.D, Device and Pharmacy
Vendors, Hospitals, Care provider, and patients
INOVA EMERGENCY CARE CENTER FAIRFAX
Staff RN/ Emergency Room
2002-2006
Provide timely, quality care to emergency patients, the charge role on a regular basis, orient
new technical and nursing staff.
Page 2
Fairfax Surgical Center – HCA
Staff R.N. PACU/Pre-op
2001-2002
Provide pre-operative nursing assessment and post-operative recovery of patients. Provide in-
service education to all center staff in accordance with Joint Commission requirements
.
INOVA FAIR OAKS HOSPITAL
Staff R.N. – Charge, Emergency Dept.
1998-2002
Provide timely, quality care to our patients, the charge role on a regular basis, orient new
technical and nursing staff, create and perform efficiency and feasibility studies
Vencor Hospital – Arlington
Staff R.N. – Charge, Emergency Dept./ PRN R.N. – ICU / Special Procedures/
Cath Lab/ IV therapy
1994-1998
The Arlington Hospital
Staff R.N.– ICU and PRN in the Emergency Dept./ Special Procedure R.N. – Dept. of Radiology
1986-1994
EDUCATION CHARTER OAK STATE COLLEGE- B.S. LEADERSHIP AND HEALTHCARE
ADMINISTRATION
N.V.C.C.-Business program
N.V.C.C. transfer program to O.D.U. - R.N. to B.S.N. program
Prince Georges Community College - Associate Degree in Nursing
University of Virginia - Critical Care Nursing
N.V.C.C. - EMT-C
COMMUNICATION Prepare and present at Grand Rounds, utilizing data spreadsheets and
visual and audio tools
Page 3
LEADERSHIP Point person for the interpretation and implementation of healthcare
policy and guidelines
REFERENCES AVAILABLE UPON REQUEST

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Susan floressanti b.s, rn public resume

  • 1. [Street Address] [City, ST ZIP Code] [Telephone] sfloressanti@hotmail.com SUSAN FLORESSANTI, RN B.S OBJECTIVE Leverage my extensive background in healthcare analysis, data management and quality assurance, together with my degree in Leadership in Healthcare Administration, and supported with decades of direct patient care experience, to build on healthcare business development and modeling SKILLS & ABILITIES Proficiency with computer skills which includes navigating multiple systems and Microsoft Office Suite Electronic health records proficient Excellent analyst, research, and data mining and processing skills Succinct and clear communication skills, both verbal and written. Ability to multitask, prioritize and effectively adapt to a fast paced and changing environment EXPERIENCE ANTHEM HEALTH KEEPER LTSS Svc Coordinator RN Clinician Oct 2017-present Responsible for overall management of member cases within the scope of licensure. Provide direction to non-RN clinicians participating in the member case in accordance with applicable state law and contract: develops, monitor, evaluates and revises the members care plan to meet the member needs, with the goal of optimizing member health care across the care continuum. Coordination of Medicaid/Medicare member benefits ACTIVEHEALTH MGT. / AETNA INSURANCE CO. Utilization Review R.N./Case Management/ Disease Management 2006-Oct 2017 Utilize clinical skills ina collaborative process to assess, plan, implement, coordinate, monitor and evaluate options, and services, to facilitate appropriate healthcare management and outcomes. The collaborative process includes M.D, Device and Pharmacy Vendors, Hospitals, Care provider, and patients INOVA EMERGENCY CARE CENTER FAIRFAX Staff RN/ Emergency Room 2002-2006 Provide timely, quality care to emergency patients, the charge role on a regular basis, orient new technical and nursing staff.
  • 2. Page 2 Fairfax Surgical Center – HCA Staff R.N. PACU/Pre-op 2001-2002 Provide pre-operative nursing assessment and post-operative recovery of patients. Provide in- service education to all center staff in accordance with Joint Commission requirements . INOVA FAIR OAKS HOSPITAL Staff R.N. – Charge, Emergency Dept. 1998-2002 Provide timely, quality care to our patients, the charge role on a regular basis, orient new technical and nursing staff, create and perform efficiency and feasibility studies Vencor Hospital – Arlington Staff R.N. – Charge, Emergency Dept./ PRN R.N. – ICU / Special Procedures/ Cath Lab/ IV therapy 1994-1998 The Arlington Hospital Staff R.N.– ICU and PRN in the Emergency Dept./ Special Procedure R.N. – Dept. of Radiology 1986-1994 EDUCATION CHARTER OAK STATE COLLEGE- B.S. LEADERSHIP AND HEALTHCARE ADMINISTRATION N.V.C.C.-Business program N.V.C.C. transfer program to O.D.U. - R.N. to B.S.N. program Prince Georges Community College - Associate Degree in Nursing University of Virginia - Critical Care Nursing N.V.C.C. - EMT-C COMMUNICATION Prepare and present at Grand Rounds, utilizing data spreadsheets and visual and audio tools
  • 3. Page 3 LEADERSHIP Point person for the interpretation and implementation of healthcare policy and guidelines REFERENCES AVAILABLE UPON REQUEST