Sample Question Paper for NCQC Knowledge Test 2018

1. Ek Pahla Kadam, Take it .. Keep Moving .. Quality Circle
Sample Knowledge Test Paper for CCQC / NCQC – 09
1) What would be the standard deviation if XUCL of X – R Chart is 130, value of X is 100 and, subgroup size is 5
and R is 30?
a. 5
b. 6
c. 10
d. 30
2) In Quality Circle meeting, how presence is marked?
a. By writing name
b. By putting signature
c. With letter “P”
d. None of above
3) In Quality Circle meeting attendance record letter “D” indicates
a. Member is engaged in outside official work
b. Member is engaged in training
c. Member is engaged in other presentation
d. All of above
4) In 4th
Step of QC “Analyse the Problem”, when we analyse through 4W+1H tool, which W is not used?
a. What
b. Where
c. Why
d. When
5) In 7th
Step of QC “Data Analysis”, we identify?
a. Most Probable Causes
b. Validate Most Probable Causes
c. Root Causes
d. Identify the magnitude pf Root Causes
6) Dr. W. A. Shewhart has given basic idea of
a. Deming Wheel
b. Cause & Effect Diagram
c. Scatter Diagram
d. Histogram
7) What is not the primary objective of Quality Circle?
a. Self and mutual development of employees
b. Develop members capabilities and achieve self-actualisation
c. Improve customer satisfaction and contribute to society
d. Money gains
8) Which is not suitable method or tool for selection of problem in Quality Circle?
a. Rating & Ranking Method
b. Nominal Group Technique
c. Pareto Diagram for Defect or Losses
d. A, B & C Classification of Problems
9) The Rajiv Gandhi National Quality Award (RGNQA) started by Bureau of Indiaan Standards with a view to
encourage Indian manufacturing and service organisation to strive for excellence was started in year
a. 1962
b. 1982
c. 1987
d. 1991
10) The Malcom Baldrige National Quality Award (MBNQA) started by US to recognise US Organisations for
performance excellence was started in year
e. 1951
f. 1962
g. 1987
h. 1991

2. Ek Pahla Kadam, Take it .. Keep Moving .. Quality Circle
11) Who developed statistical method Design of Experiment (DOE) and Analysis of Variance (ANOVA)?
a. Walter A. Shewart
b. Ronald Fisher
c. Armand V. Feigenbaum
d. Phillip B. Crosby
12) Loss Function Concept developed by Dr. Genichi Taguchi includes
e. Cost & Variation
f. Target & Variation
g. Target & Cost
h. Cost, Target & Variation
13) Which are the categories of Quality Cost?
a. Internal Failure Cost, External Failure Cost & Prevention Cost
b. Internal Failure Cost, External Failure Cost & Appraisal Cost
c. Internal Failure Cost, External Failure Cos, Appraisal Cost & Prevention Cost
d. None of Above
14) BS OHSAS 18001 is being replaced by ISO 45001, which was published by the International Organization (ISO)
for Standardization in
i. 2018
j. 2015
k. 2018
l. None of above
15) In 5S System “Shining” belongs to
m. SEIRI
n. SEITON
o. SEISO
p. SEIKETSU
16) In Pareto Diagram, which Pareto shape indicates that it is not useful for prioritisation?
a. Cliff Pareto
b. New Mountain Pareto
c. Old Mountain Pareto
d. Valley Pareto
17) The parts shipped by the vendor were inspected and those falling below a certain value were removed. Shape
of the Histogram will be of which type?
a. Bell Shape
b. Precipice (Cliff) Type – Right or Left Hand
c. Skew Type - Positively or Negatively
d. Plateau Type
18) Which is not Deming’s 14 point for management?
a. Learn the new philosophy, top management and
b. Teach and institute leadership
c. Drive out fear, create trust, create a climate for innovation
d. Management by Visible Figures only
19) In Pareto, Lorenz curve is made for
a. Cumulative Count
b. Cumulative % Contribution
c. Average % Contribution
d. None of above
20) In Step-4 of Quality Circle why 4W+1H is used not 5W+1H?
a. It is not correct, 5W+1H can be also used
b. It is not required
c. 5th
W – Why is identified in Step 5
d. None of above
Compiled by : Dinesh Sharma, e-mail dinesh@ekpahlakadam.com, Mobile +91 9589004005
Date : 15th
Nov, 2018
Duration : 20 minutes

3. Ek Pahla Kadam, Take it .. Keep Moving .. Quality Circle
Sample Knowledge Test Paper for CCQC / NCQC – 09
Answer Sheet
Participant Name: Circle Name:
Q. No. Answer Description Marks
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Total Marks