The document is a resume for Naresh Raj that summarizes his professional experience and qualifications. It details his over 22 years of experience in supply chain management, logistics, retail operations, and distribution/warehousing. Currently he works as Regional Head of Sales and Operations for cargo and contract logistics at Spicejet Ltd in Bangalore. Previous roles include head of operations at Delex Cargo India and positions managing supply chain, logistics, and retail operations at various companies.

1. N NARESH RAJ
Flat No.B711, Divya MSR Gateway Apartments
No.74, MSR Road, Gokula, Mathikare, Bangalore – 560054.
Email: nnareshraj@rediffmail.com
Hand Phone : +91-9000001309/9004997042
SUPPLY CHAIN MANAGEMENT ∼ LOGISTICS ∼ RETAIL OPERATIONS
Strong credentials in delivering optimal results & business value in high-growth environments
OBJECTIVE: Seeking challenging assignments at a senior managerial level as Head Operations across Consumer
Durable/FMCG/Automobile / E-Commerce / Cargo Industry for handling Supply Chain Management and Logistics
with reputed organizations demanding high standards of quality and precision.
SYNOPSIS: Proactive, resourceful, and innovative professional offering practical experience of 22+ years in Retail
Operations, Logistics, Supply Chain Management and Distribution/Warehousing, with proven managerial acumen
and abilities to withstand work pressures, deliver assignments within specified time frame without compromising on
quality benchmarks. Currently working with Spicejet Ltd, Bangalore as Regional Head – Sales & Operations (Cargo &
Contract Logistics).
EXECUTIVE SUMMARY
 Hands-on experience in Project Management, Warehousing/Distribution Management, Retail Operations,
Cargo Operations and vendor management
 Demonstrated expertise in managing entire business operations with key focus on top line & bottom line
profitability by ensuring optimal utilization of resources.
 Cost effective professional with ability to enhance production process operations, optimize resource &
capacity utilization, escalating productivity & operational efficiencies.
 Skilled at managing technically advanced, cost-efficient, state of the art Production Systems and Processes.
 Well versed with safety regulations and procedures to ensure any potential hazards involved with stacking
cartons or unloading trucks.
 Successfully implemented Surface Road Express Cargo in Pan India by finalizing HUB Centre, Fedder
Route, Co-loader, Manpower, training etc for the smooth flow of operations.
 A go-getter with demonstrated skills in managing sales techniques & the products sold in outlet.
 Demonstrated success in formulating measures for enhancing operational efficiency through effective cost
control and streamlining existing processes while managing multiple priorities and developing procedures
for business excellence
 Articulate communicator and motivator who can work with Multinational teams and fluently speak the
language of both people and technology. Possess smart and pleasing personality with cheerful disposition
KEY STRENGTH AREAS: Strategic Management & Leadership ♦ Logistics & Warehouse Management ♦ Retails
Operations ♦ Cost Optimization ♦ Process Optimization ♦ Project Management ♦ Resource Management ♦ Supply
Chain management ♦ Distribution Management ♦ Store Management ♦ Team Management & Training ♦ Vendor
Development ♦ Cross-functional Coordination
EXECUTIVE HIGHLIGHTS
Retail Operations:
 Monitoring effective merchandising at the outlets for product promotion activities.
 Interacting with clients and assisting them for enhancing the brand loyalty and customer retention.
Distribution Management:
 Identifying and developing channel partners for achieving business volumes consistently and profitably.
 Evolving strategies & activities to achieve desired business objectives & implement recognition campaigns for
enhancing motivation. Evaluating performance & monitoring of dealer sales and marketing activities
 Ensuring cost effective logistics operations across the distribution channel and monitoring availability of
requisite goods at the various sales outlets/ channels.
Store Management:
 Ensuring quality control and delivery of correct quantity and organizing product promotions and displaying
new stock.
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2.  Advising on the use and care of products and collecting payment from customers or arrange credit.
 Preparing invoices and sales dockets, and arranging the payment to suppliers for goods.
Logistics:
 Coordinating with Custom House Agents, C&F Agents and other external agencies for ensuring timely
clearances and cost effective transport solutions.
 Negotiating with transporters, etc. to ensure seamless and cost-effective movement of consignment.
Receipt Operations:
 Managing the receipt of materials receipts of materials against Delivery challans or Invoices or through
Carriers. Preparing Receipts Orders, Departmental Stock Reports etc., for suitable materials.
 Arranging Freight Pay Orders. Handling arranging of Clearance of consignments from the Transport Carriers.
Warehouse Operations.
 Maintaining the stock of material without any variance by conducting stock verification and documentation.
 Ensuring quality packaging to prevent goods from getting damaged in transit.
Project Planning & Management:
 Finalising requirements and specifications as per standard code of practice for industrial projects with
specialization in Supply Chain, Warehousing & Distribution, and Procurement.
 Ensuring completion of project within the time & cost parameters and effective resource utilization to
maximize the output.
 Liaising with external agencies, clients, architects & consultants for determining technical specifications.
PROFESSIONAL EXPERIENCE
Spicejet India Limited- Bangalore (2015 onwards)
Sales & Operations Head – Reporting to DGM / Advisory to Chairman
Key Responsibilities & Achievements:
 Setting up the Branch offices across South India.
 Recruited Personnel’s across South India for Sales & Operations.
 Expanding Network in Air/ Multimodal cargo while creating connectivity and introducing new routes in the
system for high performance.
 Handling complete Sales & operations South India in Door – Door Cargo.
 Handling Agents and Other Airlines for lodgment.
 Handling key accounts like DHL, Yusen Logistics, Madura, Oppo, Vivo, Karbon, Biomericux, Agilent,
Tehcnologies, Lava, Titan, Lenovo, etc.
 Handling Auto Spares accounts like JCB, Tata Motors, Continental, BOSCH and Mahindra etc.
 Handling Pharma Accounts like Bharat Biotech, Dr. Reddy labs, Sun Pharma, Intas, Tablet India, Cadila,
Abott India etc.
 Handling Instrumentation accounts like Konica Minolta, Wipro Ge, Trivitron Health Care etc.
 Handling Key Accounts like E-Commerce, Mobile etc.
 Responsible for Profitability as a profit centre head.
 Developing business partners for the company to attain prospective profitability opportunities along with
appointment and management of vendors for business expansion.
 Overseeing revenue generation operations and introducing new strategies to boost the revenues.
 Undertaking complete cost analysis to foresee the financial standing of the company eventually assisting in
mission critical decisions such as cost reduction, sales planning etc.
 Strengthening warehouse, Distribution and transportation (Air / Surface / Multimodal) operations to
increase effectiveness improve service and ensure customer satisfaction.
Key Achievements:
 Successfully headed operations with several achievements:
 Achieved 100% revenue growth Month-on-Month.
 Achieved 100% Profitability against Revenue vs Expenses.
 Instrumental in pickup / lodgment / connectivity / delivery process.
 Instrumental in increasing the customer base periodically.
 Instrumental in Software Migration of major accounts for Billing.
 Developed quality Channel Partners for further Business Expansion.
 Cost analysis initiative for Budgeting and Cost Control.
 Provided Corporate Training to subordinates.
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3. DELEX CARGO INDIA PVT LTD, Mumbai (2011-2015)
Head – Operations (Reporting to the CEO)
Key Responsibilities & Achievements:
 Reporting to the CEO, supervising entire operations of the company in PAN INDIA and managing resources
aptly for organizational growth through optimum productivity.
 Expanding Network in Air/Surface cargo while creating connectivity and introducing new routes in the
system for high performance.
 Handling key accounts like HP, UPS, CADBURY, YCH (NCR PROJECT), HUL, NOKIA, KAFF etc.
 Handling Auto Spares accounts like Tata Motors,.
 Handling Key Accounts like E-Commerce, Mobile etc.
 Developing business partners for the company to attain prospective profitability opportunities along with
appointment and management of vendors for business expansion.
 Overseeing revenue generation operations for PAN INDIA and introducing new strategies to boost the
revenues.
 Undertaking complete cost analysis to foresee the financial standing of the company eventually assisting in
mission critical decisions such as cost reduction, sales planning etc.
 Strengthening warehouse and transportation operations to increase effectiveness improve service and ensure
customer satisfaction.
Key Achievements:
 Successfully headed operations with several achievements:
 Introduced the Air Cargo Business in South India while creating new Network / routes to enhance
logistics.
 Achieved 100% revenue growth Month-on-Month in Surface/Air Cargo.
 Instrumental in increasing the customer base periodically.
 Instrumental in Roll outs of Warehousing & Distribution in Auto Sector, Instrumentation, FMCG, E-
Commerce & Consumer Durables.
 Developed quality Channel Partners for further Business Expansion.
 Cost analysis initiative for Budgeting and Cost Control.
 Provided Corporate Training to subordinates.
VIDEOCON INDUSTRIES LTD, Hyderabad (2009 -2011)
AGM –Supply Chain & Logistics
Key Responsibilities:
 Responsible for setting up the department’s functional process, business process verification & reengineering
to suit logistics processes and Logistics Team formation.
 Managed the inventory reconciliation & finalization of branch warehouse inventories between SAP Vs
physical for the smooth business transactions of Stock Transfers and Sales.
 Steered initiatives towards bringing warehouses under one roof or within same premises to ensure higher
operational efficiency, less handling and better monitoring.
Key Achievements:
 Awarded the Best Employee in Cost Control, Defective clearance & inventory management in the month of
Jul 2009, Aug 2009 & Oct 2009.
 Successfully reduced and organized the Logistics Cost as under:
 Accurate tracking of current costs – 15% ♦ Indentifying areas of opportunity for cost reduction –
5% ♦Setting up and achieving cost reduction targets for the current business year – 10% ♦ Policy
Compliance of accepting defective returns – 5% ♦
 Transit & handling damage reduction to reduce defective generation – 5% ♦ Regular
coordination and liquidation of defectives – 5% ♦ Primary transportation : 95% of trucks to reach within
agreed lead time – 5% ♦ Secondary transportation: 100% same day delivery to local dealers – 5%
 Secondary transportation: 100% same day dispatch to upcountry dealers – 5%
 Efficiently developed and implemented 5s Management Process, Amalgamation of 7 companies
into one(warehouse Consolidation), Stock verification and Logistics process set
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4. RELIANCE RETAIL LTD, Hyderabad (2006 – 2009)
Chief Manager - Supply Chain / Retail operations
Key Responsibilities:
 Entrusted with the responsibility of guiding and monitoring the entire gamut of retail operations and logistics
activities in the organization. Managed the overall setting up the distribution channel.
 Ensured implementation and use of SAP ERP System for effective material planning & management.
 Received the Best functional employee Award for the year 2008
TCL INDIA HOLDINGS PVT., LTD., Hyderabad (Jan 2006 – Jul 2006)
Regional Manager – SCM and Logistics (South & Eastern Region)
Key Responsibilities:
 Administered the overall supply chain and logistics operations in the southern and eastern India.
 Entrusted with the responsibility of managing the logistic functions and negotiating with transporters for cost
effective transport solutions and clearances.
 Managed the supply chain operations of automobile parts from suppliers located in all parts of country.
 Responsible for monitoring and analyzing the loss in transit and undertaking measures to control the same.
 Coordinated with various departments like Sales & Marketing, Logistics, and CFAs, Commercial Dept, IT
department and Service department.
 Involved in ISO quality audits and maintaining all the relevant documents.
 Effectively handled the Merger of office with warehouse for better co-ordination and cost control
Key Achievements:
 Instrumental in implementation of SAP / ERP methods for efficient functioning and in the revamping the
whole logistics setup. Received the Cash Award @Rs.5000/- for better control of inventory.
LG ELECTRONICS INDIA PVT LTD, Hyderabad (1997 – 2006)
Regional Logistics Manager - South
Key Responsibilities:
 Assigned responsibility of handling the setting up of warehouse from the time of Product Launch.
 Monitored the establishment of the first LG Showroom & Warehouse in Hyderabad and opening of the
Seconds factory outlet for material clearance.
Key Achievements:
 Recipient of best reporting award & Cost effectiveness for 2003 / 2004 & three awards in 2005.
 Successfully handled the complete logistics operations across the southern region.
 Resourcefully maintained TOP 2 slots in All India rank for Reporting and cost Control.
 Received the Best Functional Employee award for five consecutive months in LG.
 Bagged the Best Visual Management presentation and Best Inventory Management Award 2001-2004.
 Recognized for Best Inventory Accuracy Management 2003/ 2004.
 Awarded the Best Functional Employee for a record period of 8yrs.
PREVIOUS EXPERIENCE
MODI OLIVETTI LTD., HYDERABAD, National Logistics Head Mar 1994 – Apr 1997
HCL, HP LTD., HYDERABAD, Inventory Executive Feb 1992 - Feb 1994
EDUCATION AND TRAINING
MBA
B. Com
P G Diploma in Computer Science, CAT Academy, 1993 ♦ Diploma in Business Application, CAT Academy, 1990
Training/ Courses Attended: Supply Chain Management at IIM, Bangalore ♦ International Logistics at LG, Korea ♦
In-house 5S Super A Training and Time Management System ♦ Stress management training conducted by company
at Vizag ♦ Special Training in Development and planning pertaining to Logistics through the Associated Trainers
PERSONAL DETAILS:
Date of Birth: 21st
Feb 1973
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5. Languages Known: English, Hindi, Telugu & Tamil
Passport Details: No. L9756997 (valid till May 2024)
References: Available on request
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6. Languages Known: English, Hindi, Telugu & Tamil
Passport Details: No. L9756997 (valid till May 2024)
References: Available on request
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