This document discusses the differences between native mobile apps and mobile web applications. It argues that the question is more about whether to use the web or apps, not HTML5 vs native. There are many factors to consider in this decision including device diversity, level of user interaction needed, cost, and whether it will provide business value. For apps specifically, it recommends using a native approach for app-focused companies but considering hybrid or cross-platform frameworks if both web and apps are part of the strategy depending on performance needs and cost efficiency.