1. Natalia Burkiewicz
After4 years of workingat PretA Manger,I have developedahighstandardincustomer
service, foodsafetyandteammanagment.Myextrovertpersonalitycombinedwithmy
experience hasresultedinpositive outcomes.Mygoal now isto become associatedwith
a companywhere I can not onlyutilize myskills butalsogainexperience inluxuryhotel
environment.
CONTACT Flat2, CandlelightCourt,124 RomfordRoad,E15 4LH, London
Phone:07809-283-237 e-mail:natalia.burkiewicz@yahoo.co.uk
D.O.B 29th August1992
WORKEXPERIENCE
Pret A Manger London July2015 – Till Date
AssistantKitchen Manager
I joined the ManagementTeamafterfew yearsof workingat the back and front of house because I decidedto
discoverthe retail industryfromadifferentperspective aswell as improve mymanagement skills.Apartfrom
dealingwitheverydaytasksi.e.managingdailyfoodproductionandwaste basedonestimatedtargets,taking
care of healthandsafety regulations, overseeingfoodsafetyprocedures,developingandtraining the teamIwas
as well responsible formanagingthe rotawitharound30 teammembers.Iam proudto say that me and my team
put focuson deliveringanexceptional customerservice.Withmanyregularclientswe are alwaystryingto
personalisetheirexperience.The AssistantManagerposition made me realise Icanmultitaskbetweenmyown
and myteam resposibilities.
Pret A Manger London May 2014 – July2015
Kitchen Leader
As a kitchenleaderIwasresponsible formanagingkitchenteammembersaswell asproduction of around1500
productsper day.Anotherone of my taskswas orderingingredientsandensuringwe are preparedtodeliverhigh
qualitymealsforourcustomers.Thisrole hada greatimpacton me beingpreparedforanotherstepinmy career,
AssistantKitchenManager.
Pret A Manger London October2012 – May 2014
Team Member/TeamMemberTrainer
2. Page | 2 Natalia Burkiewicz
I startedmy journeyinPretA Manger as a Team Member.Afterfew monthsIrealizedIhave potential tobecome
Team MemberTrainer.My role wasto provide highstandardtrainingandintroduce new membersof staff with
the companyguidelines.
Four SeasonsHotel at Park Lane, London July2011 – September2011
Evening RoomAttendant
Duringmy experience workingatFourSeasons Ilearntthe inside of luxuryhotel operations.Iwasattendingguest
roomsin the evening providingturndownservice.Iwaspraisedmultiple timesbymysupervisorsandguestsfor
highqualityof myservice.The hotel’smotto‘Treatothersasyouwouldlike tobe treated’became mymotto
since then.
QUALIFICATION
Technicianof Hospitality
GCSE in English, PolishandMathematics
iCQLevel 3 NVQDiplomainHospitalitySupervisionandLeadership
FirstAidat work
EDUCATION
Technical High School,NowaDeba,Poland 2008-2012
JuniorHighSchool,MajdanKrolewski,Poland 2005-2008
PrimarySchool,Majdan Krolewski,Poland 1998-2005
INTEREST Baking,Music,Travelling