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QUEUE MANAGEMENT SYSTEM
 DESIGN
 Name: Nano-Q                                                                       inet.eu
                                                                          www.onl
 Purpose: Successful SME´s
 Design No: 42406/2010




                                    Keep up with the
                                “BIG players”
                             The SME's fight with the large multinational corporations,
                                  in most of the cases, starts from an inferior position.
                                 The SME sector is characterized by
              smaller budget, restricted latitude and the lack of
                                 efficiency growing technology.
      The Customer Services in many
circumstances, are the “battlefields” that
will decide, if a customer will come
back again and again or will be a loyal
buyer on the opposite side of the street.

       We designed the Nano-Q System
for those who already realized that the
faster service, the discretion and a
comfortable waiting will result in loyal
customers, but could not afford to invest
large sums in such systems.

      Use the Nano-Q System and keep up
with the “BIG PLAYERS”.
www.onlinet.eu




                                                              Recommendation
                                                               Pharmacies
                                                               General and private medical centres
                                                               Dentists
                                                               Beauty-shops, solarium-shops,
                                                               hair dressers
                                                               Real-estate agencies
                                                               City councils, District councils, Housing
Features and                                                   associations, Tax-Revenue-Custom offices
                                                               Universities, Colleges, Language Schools

advantages                                                     Local Police Offices
                                                               Small Bank and Building Society branches
                                                               Self-service and fast food restaurants ,
Space saving design                                            small and medium sized shops
         Nano-Q due to it's size is our slimmest Queue         Galleries, Museums, Exhibition Centres,
Management System. Nano-Q can be ordered in 3                  Conference and Event organizers
different variations: free standing, wall-mounted and
                                                               Indoor playhouses, Amusement Parks,
desktop design. Due to it's flexible design, Nano-Q is the
ideal choice for small shops, Customer Services and            Sport Arenas
customer waiting areas. The system will fit perfectly into
your existing or future inner architectural design.

Reliable and flexible

         The Nano-Q system is unique, compared to our
other queuing systems, as it is the only ticket dispenser
terminal that doesn't incorporates, the controller PC. The
controller PC connects to the local network as a separate
component. This configuration will result in a more
reliable operation and a greater flexibility in building up
the whole network.

Value for money

         An important principle in designing the Nano-Q
system, was to maintain similar features and functions
used by the larger systems but to keep it's price as low as
possible. The induction of the Nano-Q system will result
in a faster service, more comfortable working conditions
and more satisfied clients, through which the return of
the investment will be far more better.


2                                                                         Nano-Q Queue Management System
www.onlinet.eu




Technical
specification
 Control board:                                   Control board with 5 pushbuttons
                                                  List of services or products displayed with a standard design
 Printer:                                         2" thermal printer
 Paper roll type and size :                       Thermal paper, length: 45m, width: 2”
 Average number of tickets per roll:              900/paper roll (in case of a 5cm long ticket)
 Printer power supply:                            12V DC
 Connection to external PC:                       USB port
 External housing and colour:                     Alloy/metal case, grey
 Recommended max. nr. of cashiers/advisors:       10
 Recommended max. nr. of tickets printed daily:   2000


 Sizes:

 Free standing design(WxLxH):   260x353x1520 mm
 Desktop design(WxLxH):         260x353x420*mm
 Wall-mounted design(WxLxH):    260x353x420 mm
 Control board(SzxH):           260x353mm
 Base (free standing design):   348 mm

 *The height can be increased




Nano-Q Queue Management System                                                                                    3
www.onlinet.eu




Accessories and                                               Related
options                                                       solutions
    Central LED based display                                  Higher number of cashiers/advisors
    Displays the ticket numbers, counter numbers and           Higher number of daily printed tickets
    the directions to the cashiers                            We recommend: EZ-Q Queuing System

    Central LCD/Plasma display                                 Touchscreen ticket dispenser terminal
    Displays ticket numbers, counter numbers,                 We recommend: Multi-Q Queuing System
    commercials and various other information
                                                               Digital poster
    Counter display                                            Interactive window display
    Displays the ticket number called by the cashier           Information & Self-service kiosk
                                                              We recommend: Digital Signage solutions
    Simplified hardware terminal for cashiers /
    advisors: with 2 pushbuttons – new client call and         More competitive price
    close current administration                               Purely software based solution
                                                              We recommend: Hardware-free Queuing System
    Software terminal for cashiers/advisors
    Complex cashier/advisor tasks and functions
    (requires a PC workstation at the cashier point)

    Statistics and monitoring software modules:               Related
    On-line monitoring and historical data analysis and
    statistics related to the customers, the administration
    process and employees.                                    services
    Custom coloured housing
                                                               Consulting
    List of services/products with unique design               Site survey, planning
                                                               Installation, commissioning, training
                                                               Maintenance, remote support, repairs
                                                               Paper roll and spare parts supply
                                                               Operation, statistics and data analysis
                                                               Custom development and design
                                                               Integration to existing CRM or Front-Office systems




                                                              Warranty
                                                              Standard warranty: 1 YEAR
                                                              In case of a maintenance and support contract, even
                                                              LIFETIME WARRANTY.


4                                                                             Nano-Q Queue Management System

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NANOQ Queue Management System

  • 1. QUEUE MANAGEMENT SYSTEM DESIGN Name: Nano-Q inet.eu www.onl Purpose: Successful SME´s Design No: 42406/2010 Keep up with the “BIG players” The SME's fight with the large multinational corporations, in most of the cases, starts from an inferior position. The SME sector is characterized by smaller budget, restricted latitude and the lack of efficiency growing technology. The Customer Services in many circumstances, are the “battlefields” that will decide, if a customer will come back again and again or will be a loyal buyer on the opposite side of the street. We designed the Nano-Q System for those who already realized that the faster service, the discretion and a comfortable waiting will result in loyal customers, but could not afford to invest large sums in such systems. Use the Nano-Q System and keep up with the “BIG PLAYERS”.
  • 2. www.onlinet.eu Recommendation Pharmacies General and private medical centres Dentists Beauty-shops, solarium-shops, hair dressers Real-estate agencies City councils, District councils, Housing Features and associations, Tax-Revenue-Custom offices Universities, Colleges, Language Schools advantages Local Police Offices Small Bank and Building Society branches Self-service and fast food restaurants , Space saving design small and medium sized shops Nano-Q due to it's size is our slimmest Queue Galleries, Museums, Exhibition Centres, Management System. Nano-Q can be ordered in 3 Conference and Event organizers different variations: free standing, wall-mounted and Indoor playhouses, Amusement Parks, desktop design. Due to it's flexible design, Nano-Q is the ideal choice for small shops, Customer Services and Sport Arenas customer waiting areas. The system will fit perfectly into your existing or future inner architectural design. Reliable and flexible The Nano-Q system is unique, compared to our other queuing systems, as it is the only ticket dispenser terminal that doesn't incorporates, the controller PC. The controller PC connects to the local network as a separate component. This configuration will result in a more reliable operation and a greater flexibility in building up the whole network. Value for money An important principle in designing the Nano-Q system, was to maintain similar features and functions used by the larger systems but to keep it's price as low as possible. The induction of the Nano-Q system will result in a faster service, more comfortable working conditions and more satisfied clients, through which the return of the investment will be far more better. 2 Nano-Q Queue Management System
  • 3. www.onlinet.eu Technical specification Control board: Control board with 5 pushbuttons List of services or products displayed with a standard design Printer: 2" thermal printer Paper roll type and size : Thermal paper, length: 45m, width: 2” Average number of tickets per roll: 900/paper roll (in case of a 5cm long ticket) Printer power supply: 12V DC Connection to external PC: USB port External housing and colour: Alloy/metal case, grey Recommended max. nr. of cashiers/advisors: 10 Recommended max. nr. of tickets printed daily: 2000 Sizes: Free standing design(WxLxH): 260x353x1520 mm Desktop design(WxLxH): 260x353x420*mm Wall-mounted design(WxLxH): 260x353x420 mm Control board(SzxH): 260x353mm Base (free standing design): 348 mm *The height can be increased Nano-Q Queue Management System 3
  • 4. www.onlinet.eu Accessories and Related options solutions Central LED based display Higher number of cashiers/advisors Displays the ticket numbers, counter numbers and Higher number of daily printed tickets the directions to the cashiers We recommend: EZ-Q Queuing System Central LCD/Plasma display Touchscreen ticket dispenser terminal Displays ticket numbers, counter numbers, We recommend: Multi-Q Queuing System commercials and various other information Digital poster Counter display Interactive window display Displays the ticket number called by the cashier Information & Self-service kiosk We recommend: Digital Signage solutions Simplified hardware terminal for cashiers / advisors: with 2 pushbuttons – new client call and More competitive price close current administration Purely software based solution We recommend: Hardware-free Queuing System Software terminal for cashiers/advisors Complex cashier/advisor tasks and functions (requires a PC workstation at the cashier point) Statistics and monitoring software modules: Related On-line monitoring and historical data analysis and statistics related to the customers, the administration process and employees. services Custom coloured housing Consulting List of services/products with unique design Site survey, planning Installation, commissioning, training Maintenance, remote support, repairs Paper roll and spare parts supply Operation, statistics and data analysis Custom development and design Integration to existing CRM or Front-Office systems Warranty Standard warranty: 1 YEAR In case of a maintenance and support contract, even LIFETIME WARRANTY. 4 Nano-Q Queue Management System