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“If you think technology can solve your security problems, then you don't 
understand the problems and you don't understand the technology” 
Bruce Schneier
Customizing Nagios 
Dorancé Martínez Cortés 
dorancemc@gmail.com 
@dorancemc
Agenda 
• About me 
• Good practices 
• Monitoring tools 
• Why nagios? 
• Work with IT 
• Nagios for >300 host >2500 services 
• Strategy 
• Capacity planning 
• Conclusion 
• Questions
About me 
>10 Years: Linux, Windows, HPUX, 
AIX, Mac. 
Tecnoquímicas 
Alert Logic 
In free time: camping 
And full-time: husband and father
Tecnoquímicas 
Tecnoquímicas 
• Health 
• Personal care and household 
cleaning 
• Processed foods 
• Agricultural and veterinary 
products
Best practices 
• If you can't be measured, 
you can't control it 
• If you can't control, 
you can't manage 
• If you can't manage, 
you can't improve it
Lowest incident
More information
bigger incident?
users
Feeling the incident
Best practices 
• If you can't be measured, 
you can't control it 
• If you can't control, 
you can't manage 
• If you can't manage, 
you can't improve it
Monitoring Tool
Monitoring Tool 
• Views 
• Alerts 
• Prevention 
• Compatibility 
• Visibility network and infrastructure not 
controlled. 
• Flexibility 
• Reports 
• ROI
Decision 
CPU 
MEM 
DISK SPACE 
DISK I/O 
TCP/UDP 
NIC
Decision
Decision
Decision
Decision
IT 
Infrastructure and development 
Infrastructure, 
network and 
communications 
Development 
Financials Sales Manufacturing Services 
Help Desk 
IT
Responsabilities 
• Application Administration 
• Database Administration 
• Script development 
• User support (level2) 
• Training 
• New projects 
• Contact with suppliers 
• Internet Support 
• Software updates 
• AntiVirus updates 
• Network speed 
• Backups 
• SLA compliance 
• Best practices 
• Infrastructure improvement
Incidents 
• Slowness problems 
• Failures in the database 
• Users with little training 
• Urgent projects 
• Failures in Internet 
• Virus in the system 
• Recovery of Backups 
• Incidents 
• Breach of SLA
Hardware 
HP IBM DELL
HPUX 
HP 
Operative System 
GNU/Linux 
XEN 
IBM 
Microsoft 
MS HyperV 
GNU/Linux 
ORACLEVM 
DELL
Oracle 
HPUX 
HP 
Oracle Apache MySQL + 
GNU/Linux 
XEN 
IBM 
DELL 
Oracle Apache MySQL + 
GNU/Linux 
Oracle VM 
Microsoft 
MS HyperV 
MSExchange MSSQL 
Active 
Directory 
+ + 
Software
Oracle Apache MySQL + 
GNU/Linux 
Storage 
Network 
Oracle 
HPUX 
HP 
Oracle Apache MySQL + 
GNU/Linux 
XEN 
IBM 
DELL 
Oracle VM 
Microsoft 
MS HyperV 
MSExchange MSSQL 
Active 
Directory 
+ + 
Network & Storage
Hardware
Hardware
Software
Network & Storage 
Oracle Apache MySQL + 
Oracle Apache MySQL + 
GNU/Linux 
Storage 
Network 
Oracle 
HPUX 
HP 
GNU/Linux 
XEN 
IBM 
DELL 
Oracle VM 
Microsoft 
MS HyperV 
MSExch 
ange 
MSSQL 
Active 
Directo 
ry 
+ +
Strategy 
Minimum Requirements 
• Software 
• Hardware 
Make connections 
• Physical 
• Virtual 
• Storage 
• Network 
Solutions 
• Critical 
•Warning 
• Normal -> Statistics
Software
Strategy 
Minimum Requirements 
• Software 
• Hardware 
Make connections 
• Physical 
• Virtual 
• Storage 
• Network 
Solutions 
• Critical 
•Warning 
• Normal -> Statistics
Software
Software
Software
Strategy 
Minimum Requirements 
• Software 
• Hardware 
Make connections 
• Physical 
• Virtual 
• Storage 
• Network 
Solutions 
• Critical 
•Warning 
• Normal -> Statistics
Software
Software
Running…
Software
Services groups
Services groups
Host groups
infrastructure
performance
Statistics 
2013 2014
Statistics 
1.005 
1 
0.995 
0.99 
0.985 
0.98 
0.975 
0.97 
0.965 
1 2 3 4 5 6 7 8 9 
ok status 2013 
ok status 2014
Capacity planning
Capacity planning
Capacity planning
Software 
0.01 
Hosts 
0.99 
Done 
Pending 
0.89 
0.11 
Services 
Done 
Pending
Monitoring Tool 
• Views 
• Alerts 
• Prevention 
• Compatibility 
• Visibility network and infrastructure not 
controlled. 
• Flexibility 
• Reports 
• ROI
Conclusion 
• There is no tool or universal solution 
• Monitoring tools should point to the 
prediction and prevention 
• Monitoring tools are not used at 100%: 
unknowledge of the tool and methods of 
analysis 
• The company should have a monitoring 
strategy
Conclusion
Conclusion 
• Monitoring strategy 
• Good teamwork 
• Great tools 
If you think technology can solve your 
security problems, then you don't 
understand the problems and you don't 
understand the technology. “Bruce 
Schneier”
Questions?
THANKS! 
Dorancé Martínez Cortés 
dorancemc@gmail.com 
@dorancemc

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