2. Over the next 45 mins
1 WHAT DOES VALUE MEAN - OPINION
SHOW HOWRELATIONSHIPS CAN ADD VALUE AND HOW TO
IDENTIFY AND CREATE THEM
3
4 DIFFERENT OUTCOMES AND EXAMPLES OF PREVIOUS PROJECTS
2
2 PROBLEMS WITHIN THE INDUSTRY AND WHYITS IMPORTANT
4. What does VALUE mean to you
in your projects & industry
Increased
(Quality)
More for Less &
Quantity
(Substitute)
Experience
(Difficulty)
4
The differentiators
2009 Pr Teck - University of Japan
6. Other Determining
factors
1.Your price is the lowest
2.Your product is uniquely better
3.I make your life easier
4.Your win is our win
The discipline market – Michael Tracey
12. Full bleed image and text.
Construction (or any project)
is focused on the task
by default we are
TRANSACTIONAL BASED
12
13. HIGH TURNOVER CREATES BAD ATTITUDES
The problem with Transactional Based Models
Let's get the
job done first;
we'll spend time
getting to know
each other later.
Noel Kreicker
13
14. 14
So how can we overcome these
INDUSTRY CHALLENGES
14
15. With relationships
Promotes
Ideas
BUT MOST IMPORTANTLY IT CREATES …?
Improves
communication
Relationships
make us go above
and beyond (value)
Create
alliances
15
20. Planning
Scoping
Business Case
Supplier
Contractors
Maintain
Strategy
Leverage
Consolidation
Example – Property
Construction Process
20
Were our
clients
HAVE BEEN
Were our
clients are
NOW
Were are
they GOING
21. What tools do we have -
procurement structures
21
1 Lump Sum
2 Design & Construction
3 Construction Management
4 Business Case or Site Selection
5 Maintenance Programs
6 Turnkey solutions
7 GMP
22. How would they fit within –
Property Lifecycles
Business
Case –
Site Selection
Turn Key
Solutions / GMP
Design &
Construction
Maintenance
Program
Lump
Sum
Construction
Management
35
Back project
Funding
23. Project Example
Double Bay Bowling Club
CLIENT RELATIONSHIP
with its Customers
Ideas Based,
SOLUTION SELLING
1
2
35
24. Project Example
Mangez Moi
24
CLIENT RELATIONSHIP
Transactional
Improved the relationship
by ADDING SERVICES
1
2
25. Project Example
Vinh Duc Centre
25
CLIENT RELATIONSHIP
Relationship
Ideas Based,
SOLUTION SELLING
1
2
26. Where to from here
26
LOOK AT 1 YOUR CLIENT and how they interact with there clients
2 UNDERSTAND that there are different ways of cementing those relationships
3 Bringing more to the table (ADDING SERVICES) adds value in itself
RELAX
PREMISE
CAUGHT UP IN TRANSACTIONS
LOOSE PICTURE OUTCOMES - SUCCESS & FINNCIAL or PROJECT
HUMAN ASPECT
Image - Swans
Argued 3 common ddifer all of us
Most government tenders 8-10 submissions,. Margins on CM as low as 2%. Setup costs are relatively small. Anyone can pay $200 for a company online and start trading no matter what business your in. Certain market levels are crowded
Growth is dependant on Economic and Policy related changes…..There isn’t much movement better who the key players are, everyone is competing against the same competitors, it not until the market has a slight shift that anyone new comes into the market and even then it takes time to build up to the relevant competitive levels…importantly
Current Master builders figures are 1.25 Trillion spend over the next decade, current employs 1.3M… Reinforces that we are in a competitive market
In all aspects of the project… It could staff, project themselves, even down to the individual tasks, everything is done quickly but is also dismissed as the same rate…. AT THE END OF THE DAY
Transactional based businesses are higher turnover –
This is were the main problems lie – We are only as good as the price on the contract, fee proposal, RFT, or any of our submissions – Our last task, email its all interrelated between a set start and end to make up a bigger picture which is the whole project….Everything is segmented, piece mealed and assigned
,Overcrowded and the shear size of the market place, High turnover and High competition levels are key reasons for ways to differtiate ourselves in the eyes of the beholder
Alliances create common interests keeping you on the leading side of communication
Relationships make us perform better and make us go further, people don’t like letting other people down its human nature
Idea and problem solving comes a lot easy, we are wired naturally to help other people
Speak to one another efficiently and not letting our own judgments or that internal voice think that we should or shouldn’t say the righ or the wrong things
Trust lets everyone else know you will do the right thing. If share the same VALUES, COMMUNICATE, SOLVE SAME PROBLEMS – trust me on this…
Red- inefficient communication - Talking without trust
Blue - Have got to know each other, were values have been shared
If you have any more that two stakeholders in a project, your also going to have one who has