The document discusses Kit Ng's background and experience in innovation roles, including developing an IoT prototype to enable active aging and learning that innovations must have clear business models. It also outlines her skills and goals of being goal-oriented, proactive, collaborative, and bringing innovative solutions through understanding customer needs and realities.

1. LEAD Program, 2016 MBA, 2010 BEng., 2007
Kit NG (Yee Jie)
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2. In IDA, I was tasked to build a public showcase for an annual tech fest event to demonstrate how wearable and sensor technologies (IoT)
at home can be leveraged to enabling active ageing. We developed a prototype gateway that connects various health devices such as
wireless blood pressure monitor and weighing scale, data is collected then illustrated in a real-time dashboard.
We received a number of positive feedbacks from visitors who came to our showcase. To name one, a visitor was glad to learn that IoT is
not just about home automation (turning on/off light and automate HVAC etc), but life transforming in improving personal well-being and
quality of life.
After the showcase I was eager to bring the project forward by conducting a pilot trial with a local health institution. Much to my
surprise, health professionals who I spoke with were not receptive to this new technological opportunity. Reducing frequent flyer visits
was no doubt beneficial for hospital (where taking health measurements can be done by ease at home) but there was no clear ROI model
nor monetary incentives to sustain this eHealth initiative in a long run.
Thanks to this project I learn that good innovations change people’s perception while great innovations define business model through
understanding reality.
KIT NG
Innovation Designer, Intraprenuer
Be passionate and taking pride in what you are doing. It may not guarantee
you a success, but it definitely fuels to perform better each and every day.
PERSONAL ATTRIBUTES
Born in Malaysia, live in Singapore.
Smart. Funny. Future-oriented. Always be different.
A go-getter, with a can-do spirit.
Believer of empathy first, technology second.
ABOUT:
NAME:
Legal Name: NG YEE JIE
Career Aspiration:
GOAL-ORIENTEDTASK-ORIENTED
REACTIVE PROACTIVE
LONE FIGHTER TEAMWORK
CONVERSATIVE INNOVATIVE
CHANGING PERCEPTION AND UNDERSTANDING REALITY
MY STORIES:
WHEN PRODUCT PASSION MEETS CUSTOMER EMPATHY
In KM, we had created a MVP (mobile app) that allows mobile users to pre-order food online from a list of participating
restaurants. Potential users love the ease and convenience that save them time in queuing (self ordering) or waiting for
order to be taken (table ordering). Restaurant owners welcome this idea too, thanks to freemium publicity and additional
revenue channel. However the new digital touch point introduced challenges for front and back facing operational staff,
i.e. front desk needed to monitor mobile orders (made via our app) and entered those orders into their POS system
manually.
To alleviate this pain point, we expanded our solution to integrate with existing systems such as POS and KDS. When
doing so, we also uncovered the potential to optimize operational efficiencies (prioritize food preparation and serving)
and improve effectiveness of marketing campaign (up-sell or cross-sell products at right time, right place) by mining,
mashing and analyzing the data.
I believe that a successful product has to be benefit-driven rather than feature-driven. Hence we need to constantly
unleash passion within internal team, at the same time build empathy with external customers
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3. JoiningDate
Jul 2007 Oct 2008 Apr 2010 Jun 2011 Jul 2012 Apr 2015 July 2017
took chargeof
workflow-based
application support for
government sectors
ambition towards IP
domain and availabilityof
government grant drove
me to start Amperscend
developed IP.Ecosolution which
encompasses anecosystemfor
managing the entireintangible asset
of an organization
put scruminto development
practice
lack of funding andwrong
product/market fit led me to
end Amperscend
led and managed an
outsourced technicalteam
in the delivery of Kiosk
Ordering Management
System
influencedadoption of
emergingMicrosoft
technologieson core product
R&D operation was shifted
to SuZhou after major
reorg
drove adoption rateof BizSpark
program among localand
potential startups
managed operationand
increased utlization of
MIC physical facilityat
Cyberjaya
launched a startuproadmapfor BizSpark
startups
for careerhighlights, find out more at
SlideShare
MIC initiative was called off by co-
funding partner, MDeC
IT Consultant Co-founder Solutions Consultant MIC Manager Manager, Strategic Innovation Incubation Lead
involved in the team which chartering thechapter
of Internetof Things (IoT) and helps
assisted in the publicationof
infocomm technologyroadmap
2012 for IoT
participated as organizing
committeemember of
code::XtremeApps:: competitions
from 2013 to 2015
participated in
standards development
working groupfor IoT
set up internal tinkerlab and
hostedmedia andminister visits
built and exhibited IoT@Home showcase at imbX event
after the showcase, the project was
renamed as Rhythm.SG – opensource
IoT platform for wellness
find out more about Rhythm.SG at SlideShare
decided to make a career move to gain
more commercial experience 3
product-manage
two micro-
locationand
contextually-
aware solutions in
F&B and Retail
Jiffy – enable
users to do pre-
ordering in
participating
restaurants
Shoppingu –
indoor
navigation and
personalized
experience for
shoppers
*currently at market testing stage
setup BIC
showroomto
showcase F&B
solutions
Commercialised
and launched the
new service
roboticsbusiness

4. 4
Innovation
Head
Innovation
Director
Chief
Innovation
Officer
manage organization’s innovation
portfoliosdesign and manage
innovation roadmap
crafta successful
innovation strategy
Innovation
Lead
To be a successful leader, I need to see the big picture,
which requires:
 Technological innovation
 Financing innovation
 Product innovation
 Business model analysis and design
 Critical analytical thinking
 Strategic thinking
 Customer experience design
 C-level management
 Budget management
 Market channel
management
project managed and execute
development of innovative products
Perspective
Maturity
Responsibility
What I need to do to
achieve my goals ?
What knowledge I’m equipped with ?

5. e: 23@yeejie.ng
t: +65 86064280
w: http://yeejie.ng
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