Labs2013
TECHNOLOGY OUTLOOK 2013Are you setting the pace for innovation, or is your organization having a hard time trying to catch...
CONTENT16061812081014MOBILE BYODPRIVACYENHANCINGTECHNOLOGIESBIG DATAJERICHO STYLESECURITYSMART TVCLOUD SERVICESAUGMENTEDRE...
BYODMOBILEBYOD INCREASES WORK EXPERIENCEAny organization willing to drive Mobile/BYOD solutions as part of a digital trans...
REALITYMENTEDAUGMAKE YOUR ENVIRONMENT TALKWith the help of advanced AugmentedReality technology, the information aboutthe ...
TVSMARTSTOP WATCHING TV,START INTERACTING WITH ITSmart TV can provide access to user-­generated content and to interactive...
BIGDATAPREDICT AND CHECKBig Data allows you to find better patternsin data and use them to predict behavior ordo predictiv...
SERVICESCLOUDTHE PROMISES OF CLOUDARE STILL CLEARCloud computing brings many conceptswith their own business value. The mo...
SECURITYJERICHOSTYLELOWERING COSTS ANDINCREASING COLLABORATIONJericho Style Security architecture removesthe burden and si...
TECHNOLOGIESENHANCINGPRIVACYMAKE TRUST A COMPETITIVE ADVANTAGECompany policy around Privacy doesn’thave to be focused on d...
ACROSSTHE APPLICATIONLIFECYCLEQUALITYASSURANCEA PATH TO TRULY TRUSTED TECHNOLOGYA lot of gain can be achieved by shiftingt...
METHODSAGILECREATING VALUEA major principle of Agile Methods is creat-ing value. These methods allow to improvethe ratio b...
ENGINEERINGMODEL-DRIVENINCREASE SYSTEMS PREDICTABILITYSystem behavior can be designed througha succession of Model refinem...
3DPRINTINGTECHNOLOGYOUTLOOK3DPRINTING3D PRINTINGWILL TRANSFORMPRODUCTINNOVATION,NON-FOODRETAIL ANDCREATE ANEXPLOSION OFPER...
THINGSINTERNETOFVALUE FROM SYNERGYBy mashing-up captured data with data re-trieved from the web, you can develop newsynerg...
CREDITSPhilippe AndréArchitecture NationalPractice LeaderSogeti FranceDarren BakerNational DirectorMicrosoft Infrastructur...
Erik van OmmerenDirector of InnovationVINTSogeti USAClemens ReijnenManagement ConsultantSogeti NetherlandsAndreas Sjöstörm...
Labs41-43 rue Pergolèse 75016 Paris FranceTel. : +33 (0) 1 58 44 55 66 - Fax : + 33 (0) 1 58 44 58 10www.sogeti.comThe Sog...
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201306 Technology Outlook 2013 CGi

  1. 1. Labs2013
  2. 2. TECHNOLOGY OUTLOOK 2013Are you setting the pace for innovation, or is your organization having a hard time trying to catch up tothe many trends and innovations of the day? It can be hard to keep track of every individual development.At the same time many of the trends are in reality facets of one and the same big transformational trend:the continued maturation of the internet, branching into mobile, cloud, big data, social and all the otherdimensions that internet has today.The challenge is to ‘get ahead’, to digest all things happening around you and distill them to form a clearcourse forward. The best way to do this is to examine how the technology will be adopted and how the useof technology will then change the behavior of people. All of which is highly unpredictable.SYSTEMS OF ENGAGEMENTOn the technology side, we see this interest in the human factor as well: the interest of our clients is movingaway from the systems of record towards the systems of engagement. A move from admi­nistrative pro-cesses to using technology to improve or reinvent the real interaction with people. This in turn fits themessuch as the experience economy, consumerization, prosumers and the generation of digital natives. Even‘neutral’ technologies such as cloud or big data are predominantly used to power mobile, social or other-wise engaging systems.12 INNOVATIONSSogeti, as a business technology company, has a pragmatic view: on technology and the trends that areimportant. In this document we would like to share 12 of the developments we see. They were composedby polling a group of Sogeti experts who in turn based their input on their view of the industry as well asdirect conversations with our clients and partners. The list below shows what is on the minds of our cus-tomers, and what is expected to be important for 2013 and beyond.These 12 trends are also related in many ways. Through Mobile, the internet has reached into the real world.Augmented Reality is looking to be the next level of this integration, with many players trying to develop ausable and valuable way to implement it. At home, the TV is becoming a ‘Smart TV’, in the sense that it alsobecomes connected to everything else.To help people sort through all the information flowing to and from these devices, and come up with even bet-ter products and services, Big Data intends to find meaning in large volumes and variety of data. Behind allthis lies the Cloud, which has become synonymous with the business-end of the internet: a reliable resourcethat you can tap into for processing and storage capacity and (increasingly) services.With our increased reliance on technology, we also run into some risks and worries. Security and theclosely related theme of Privacy are top of mind. How can we guarantee that the technology we want torely upon is indeed reliable? For one, it is also a question of Quality in general: can we still guarantee thatthe collection of products and services that we present to our users is good enough? How can we ensurethat everything works as intended? Now that so much depends on the digital, it is crucial to make suchtechnologies trustworthy.In the creation of software, we are becoming more and more Agile. We have moved away from the rigidwaterfall methodologies that were perfect for systems of record to the Agile methodologies that are moresuited for user-centric technologies. We use Modeling and Code generation to accelerate where possible,and to continuously maintain traceability between business needs and technology implementation.Finally, the blend of physical and digital is far from over. The Internet is branching out even further into manyconnected and smart Things which promise to automate and facilitate even more every day processes.We are even capable of printing real objects: we can turn a digital model into a physical object, which upto recently was something straight out of science fiction stories. And then we are not even talking aboutthe many innovations and inventions that await us in the coming years around materials, nano-technologyand other fields.YOUR STRATEGYAfter many years of crisis, IT departments have now more or less settled for the new normal: budgetsare what they are and will never go back to pre-crisis levels. The promised ‘magic bullets’ from the pastof outsourcing and ERP have given mixed results. The IT department is under pressure to compete withcloud service providers who happily sell their services directly to the business when given an opportunity.Business would love to change the organization to become social, agile and connected. What to do?Technology is as much a part of business as finance is. Boardroom decisions about strategy, opportunitiesand direction take into account the reality of finance, but often regard technology as merely supportiveor secondary. At the same time, technology trends are changing consumer behavior, channels, products,retail, etc. We advocate a strong business-technology strategy as driving force for Digital Transformation,as also described in our recent publication ‘The Connected Workforce’. Such a strategy would take theinnovations as described in this document and weave them into the fabric of the digital enterprise, rein-venting your business or your industry on the basis of all technology that exists today.
  3. 3. CONTENT16061812081014MOBILE BYODPRIVACYENHANCINGTECHNOLOGIESBIG DATAJERICHO STYLESECURITYSMART TVCLOUD SERVICESAUGMENTEDREALITY2224262028AGILE METHODS3D PRINTINGQUALITY ASSURANCE ACROSSTHE APPLICATION LIFECYCLEMODEL-DRIVEN ENGINEERINGINTERNET OF THINGS
  4. 4. BYODMOBILEBYOD INCREASES WORK EXPERIENCEAny organization willing to drive Mobile/BYOD solutions as part of a digital trans-formation will benefit from it. Supportinga connected workforce through Mobi­lity/BYOD makes organizations attractive tonew employees and aims to increase workexperience and productivity. Mobility/BYODis one of the more pervasive areas of cur-rent IT developments, it’s everywhere.READY FOR CHANGE?• Do you feel like your team members benefitfrom the most efficient devices available in themarket? Would they rather work with their owndevices?• How can you implement a data-centered se-curity policy that fundamentally differs from thedevice-centered approach?• How can you use Mobile/BYOD and makeit fit into a broader context of a digital transfor-mation? Do you intend to position yourself asan innovative company?ANYWHERE, AT ANY TIME,ON ANY DEVICEMobility is all about being productive when-ever and wherever you need to be, on thedevice that suits you best. Whether it is acompany-provided device or your own, youshould be able to get things done, commu-nicate and collaborate securely with peopleinside and outside your organization, bothlocal and global. Mobility/BYOD enablesyour connected workforce.BE FREE TO MAKE THINGS SIMPLEThanks to consumerization of IT, peopledemand more freedom and a persona­lizedexperience. To cope with the growing de-mand in both our work and private life toget things done instantly, Mobile and BYODrise as major trends. Meanwhile there isalso an allure of simplifying IT by delega­tingsome responsibilities around device man-agement to the end user.06MOBILEBYODTECHNOLOGYOUTLOOKMOBILEBYODTECHNOLOGYOUTLOOKBRING YOUROWN DEVICE,RECEIVE THEDESIREDINFORMATION,BE MOBILE ATWORK.
  5. 5. REALITYMENTEDAUGMAKE YOUR ENVIRONMENT TALKWith the help of advanced AugmentedReality technology, the information aboutthe surrounding real world of the user be-comes interactive and digitally manipulat-able. Artificial information about the en-vironment and its objects can be overlaidon the real world. Retail will be forced torethink marketing and the (social) shoppingexperience. Cities will become a grid ofinformation and infrastructure that peoplecan navigate. There will be changes to so-cial interactions between people, as well asto how companies sell, engage and informtheir customers and employees.READY FOR CHANGE?• Is any of your information or customerinteraction location (or object) specific? Orcan it be made so?• Are you developing skills in mobile tech-nologies (such as Android and IOS), as wellas in human interaction design to createengaging location aware experiences?• Can you imagine how the Augmentedconsumer’s behavior will change, and canyou turn that into an opportunity?VIEW MORE THAN YOU CAN SEEAugmented Reality is a live, direct or indi-rect, view of a physical, real-world environ-ment whose elements are augmented bycomputer-­generated sensory input such assound, video, graphics or GPS data.FROM THE ‘CHARACTER MARKER’ TOTHE ‘GOOGLE GLASSES’In 1901 L. Frank Baum, an author, firstmentions the idea of an electronic display/spectacles that overlays data onto real life(in this case ‘people’). It was named a ‘cha­racter marker‘. Presently, Google, Microsoftand Apple are reportedly working on somevariation of Augmented Reality glasses.08AUGMENTEDREALITYTECHNOLOGYOUTLOOKAUGMENTEDREALITYTECHNOLOGYOUTLOOKOVERLAYING THEPHYSICAL WORLDWITH A DIGITALLAYER ISCHANGING THEINTERACTIONBETWEEN PEOPLE,OBJECTS ANDINFORMATION.LIVING YOUR LIFEINSIDE FACEBOOK!
  6. 6. TVSMARTSTOP WATCHING TV,START INTERACTING WITH ITSmart TV can provide access to user-­generated content and to interactive ser-vices and Internet applications, such asYouTube or Facebook. Smart TV devicesfacilitate the curation or social discussionof traditional content by combining informa-tion from the Internet with content from TV.With Internet already forcing big changes tomarketing and media, this trend will be thefinal step away from broadcast advertisingto individually targeted marketing.READY FOR CHANGE?• Are you a business-to-consumer typecompany savvy in advertising or are youbusiness-to-business who is new to think-ing about targeted marketing?• Do you already employ a digital mediastrategy aimed at increasing customer en-gagement and personalization?• Is someone in your company keepingtrack of Smart TV platforms available today,and creatively exploring the possibilities?WHEN TV AND WEB MERGESmart TV, sometimes referred to as con-nected TV or hybrid TV, describes a trend ofintegration of the Internet and Web 2.0 fea-tures into television sets and set-top boxes,as well as the technological convergencebetween computers and these televisionsets/set-top boxes.INTELLIGENCE MEANS AUTONOMYA first patent was filed in 1994 and ex-tended the next year: «an ‘intelligent’ tele­vision system linked with data processingsystems by means of a digital or analognetwork». Apart from being linked to DataNetworks, one key point is its ability to au-tomatically download necessary softwareroutines according to users demand andprocess their needs.10SMARTTVTECHNOLOGYOUTLOOKSMARTTVTECHNOLOGYOUTLOOKTHE ULTIMATEMEDIA DEVICE:INTERACTIVE, HDAND SOCIAL.BUT WHO IS INCONTROL OF THECONTENT?
  7. 7. BIGDATAPREDICT AND CHECKBig Data allows you to find better patternsin data and use them to predict behavior ordo predictive simulations. It helps improvecustomer insight, target customers andtrack sentiments online. Big Data can alsobe used in the direct interaction with peopleby increasing the accuracy of the informa-tion delivery and by customizing the userinteraction to their needs. It reduces coststhrough optimization on delivery, route, lo-gistics and by minimizing unplanned down-time of systems through predictive mode­ling on sensor data.READY FOR CHANGE?• Do you know what questions you wouldlike answered to radically improve yourbusiness? Can you find data that shouldcontain the answers?• Are your important decisions based onhard data or gut feeling? How would thatchange when more data is available?• Who is in charge of collecting fine graineddata from all your customer interactions? Areyou already using Business Intelligence well?• Is your technology stack ready for mas-sive amounts of unstructured data?EXTRACT VALUE FROM DATAThe term Big Data stands for awareness andnew generation of technologies and archi-tectures designed to economically extractvalue from large volumes of a wide variety ofdata, ena­bling high velocity capture, disco­very and/or analysis. Big Data is not aboutspecific client tools or software.SORTING AND PRESENTING DATABig Data is a generic term that emergesfrom the actual scenario of modern en-terprise computing: mana­ge vastly largerinformation data sources, composed bystru­c­­tu­red, unstructured and new types ofdata (video, plain text, etc.) and make itavailable to a broad set of target applica-tions and business intelligence solutions.12BIGDATATECHNOLOGYOUTLOOKBIGDATATECHNOLOGYOUTLOOKBIG DATA SHOWSYOU THE HIDDENPATTERNS IN ALLSORTS OF DATA.KNOWLEDGE ISPOWER.
  8. 8. SERVICESCLOUDTHE PROMISES OF CLOUDARE STILL CLEARCloud computing brings many conceptswith their own business value. The mostimportant ones are still:• Efficient economic model (OPEX, notCAPEX; pay per use)• Improved agility (instant scalability, busi-ness alignment)• Enhanced quality of service (reliability,data replication, potentially unlimited ca-pacity, high availability)• New business value (faster time-to-­market, innovation booster)READY FOR CHANGE?• Is the organization proactively on thelookout for valuable services that could en-hance the business portfolio with very littledevelopment cost?• Can you quickly capitalize on servicesthat are available online? Can your IT de-partment quickly integrate services frompartners and other third parties into yourbusiness processes?• Is the internal IT department radicallyimproving its efficiency to get on-par withpublic cloud providers?CLOUD COMPUTINGIS EVERYWHEREBy now, everybody has heard of CloudComputing as a model for ena­bling con-venient, on-demand network access to apay-per-use shared pool of configurablecomputing services (e.g., communicationservices, servers, storage, applications andbusiness services) that can be rapidly provi-sioned and released with minimal manage-ment effort or service provider interaction.CLOUD SERVICES MAJOR TRENDS• The expected adoption of Cloud is enor-mous (22% of companies are already usingusing cloud computing services, 57% areplanning to)*.• Application services are the first step ofadoption (31 % of companies already includecloud applications in their IT)*.• A new way of software design will appearsupported by elastic application platform: in-tegrate services from different sources into asingle application.• The rise of Cloud disaster recovery as aservice solutions will offer highly availableand resilient services to enterprises.• Real time analytics and Big Data willstrengthen Cloud usage and storage of data.• Cloud for devices will be in charge of“hosting” Mobile and machine-to-machineinteractions to cope with the increasing vol-ume of data produced by new connecteddevices.* Capgemini Consulting, 201214CLOUDSERVICESTECHNOLOGYOUTLOOKCLOUDSERVICESTECHNOLOGYOUTLOOKTHE BUSINESSPROMISE OFCLOUDCOMPUTINGIS SIMPLE:WORRY-FREE IT.
  9. 9. SECURITYJERICHOSTYLELOWERING COSTS ANDINCREASING COLLABORATIONJericho Style Security architecture removesthe burden and silos of traditional Securityconcepts bringing more agility and freedomto the business. Functions like R&D bene­fit of better collaboration channels withpartners. Business can expand (M&A, jointventure) with the required speed of exe­cution. A less complex and de-siloed IT hasa lower operational cost.READY FOR CHANGE?• Which of your data require absolute pro-tection?• Did you nominate (an) administrator(s) incharge of sensitive data?• Do you have a robust and flexible Securityarchitecture to ensure adequate protectionlevel?FROM PERIPHERAL SECURITY TO DATASECURITYJericho Style Security is a concept whichputs security closer to the information anddata (‘access to specific data’). It reducesthe sole reliance on peripheral or fence se-curity (‘access to the system’). As a result,it brings a more granular and flexible secu-rity approach which frees the business andis better adapted to face the Security chal-lenges brought by the age of Cloud Com-puting, digital collaboration and Mobility.A RESPONSE TO A NEW REALITYNew developments like use of Cloudservi­ces, Mobile devices, Web Servicesor BYOD require new solutions for Secu-rity and the Chief Security Officers (CSO)are shifting gradually to a more balancedrisk/freedom approach.Jericho Style Security concepts have origi-nated in the Open Group body whose aimand ambition is to shape the Security ofopen networks.16JERICHOSTYLESECURITYTECHNOLOGYOUTLOOKJERICHOSTYLESECURITYTECHNOLOGYOUTLOOKSECURE THEDATA, NOT THEDEVICE.
  10. 10. TECHNOLOGIESENHANCINGPRIVACYMAKE TRUST A COMPETITIVE ADVANTAGECompany policy around Privacy doesn’thave to be focused on defensive measuresonly; if implemented well Privacy can be-come a competitive advantage and shouldbe promoted as such. It would allow youto benefit from Big Data without losing theconfidence of your customers. And, mostbasic, it would lower the risk of legal issuessuch as being fined for Privacy violations.READY FOR CHANGE?• What is your most Privacy sensitive data? Doyou know what legal regulations apply to it?• Are you applying ‘Privacy by Design’, ma­king Privacy a fundamental principle for pro-cess and technology design?• Is Privacy a pure legal issue, or are you alsoapproaching this as a competitive opportunity?• Do you have a (Big) Data strategy?PROTECTING YOUR LOGINPrivacy Enhancing Technologies is a gene­ral term to indicate how technology tools,applications and mechanisms can be usedto allow online users to protect the privacyof their personally identi­fiable informationprovided to and handled by services or ap-plications.ENABLING BIG DATA INITIATIVESBig Data and other intrusive technologiesrequire to make Privacy a fundamentalprinciple when designing new solutions. In-creased awareness among consumers andregulators makes this a real business issue.18PRIVACYENHANCEDTECHTECHNOLOGYOUTLOOKPRIVACYENHANCEDTECHTECHNOLOGYOUTLOOKUSETECHNO­LOGYTO TURNPRIVACY INTO ADIFFERENTIATINGSELLING POINT.
  11. 11. ACROSSTHE APPLICATIONLIFECYCLEQUALITYASSURANCEA PATH TO TRULY TRUSTED TECHNOLOGYA lot of gain can be achieved by shiftingthe Quality focus to activities early in thelifecycle: implementing principles such as‘right first time’ and ‘no faults forward’. Ifyou bring together state-of-the-art processinsight and the right tools you can actuallyimprove the creation of business solutions,and create truly trusted technology.READY FOR CHANGE• Are you working in silos or do you havecross-competence collaboration in place?Are functional analysts and developmentteams working together, with a more agilefocus?• Are you introducing Quality measures atthe start of the lifecycle or trying to fix it atthe end?• How can you create a culture shift to fo-cus on Quality and risk, not only cost andtime?• Have you adopted tooling that supportsthe Application Lifecycle Management ap-proach? Can you centralize all project ac-tivities and involve all stakeholders?REDUCING COSTSBY IMPROVING QUALITYWe can now implement Quality measuresacross the complete application lifecycle,ena­bling integration of activities and exper-tise in a close collaboration. This increasesthe business value by delivering higherQuality software, enabling a shorter time-to-market, reducing cost, eliminating risk,and reaching fit for purpose Quality. A Qua­lity focus in all IT phases involving all partiesena­bles projects to reach the expected busi-ness objectives.TESTING IS NOT ENOUGH ANYMOREOrganizations have great business oppor-tunities if they can effectively use the tech-nologies available, and ensure that the tech-nology is of sufficient Quality to build theirbusiness on. A high maturity in Testing aloneis no longer sufficient to address these chal-lenges completely. A more complete Qualityapproach across the entire Application Life-cycle is the new approach that can make thediffe­rence. Testing or Quality are no lon­gerrestricted to the test team, it is a shared IT(and business) responsibility.20QUALITYASSURANCEACROSSTHEAPPLICATIONLIFECYCLETECHNOLOGYOUTLOOKQUALITYASSURANCEACROSSTHEAPPLICATIONLIFECYCLETECHNOLOGYOUTLOOKWHEN BUSINESSDEPENDS ONTECHNOLOGYSO MUCH,THEQUALITY OFBUSINESSDEPENDS ONTHE QUALITY OFTECHNOLOGY.
  12. 12. METHODSAGILECREATING VALUEA major principle of Agile Methods is creat-ing value. These methods allow to improvethe ratio benefits/cost by increasing theproductivity and decreasing the cycle time.The time-to-market is reduced consider-ably. The ‘Test-Driven Development’ alsoallows to improve the quality.READY FOR CHANGE?• Is there a formalized management pro-cess in your company? Is it easy to change?• How can you leverage existing Agile teammembers and promote their initiatives?• Are you ready to start training, experi-menting and gradually improving your pro-cesses overtime.A NEW PARADIGMTO MANAGE PROJECTSAgile brings new life to the project mana­gement profession. It is a collection ofmethods based on the “Agile Manifesto”principles, focusing on transparency, colla­boration, iterative and incremental develop-ment. These methods use a time-boxedapproach and promote adaptive planning,evolutionary development and delivery.A GROWING SUCCESSThe agile software development approachhas been defined in 2001. Some of theManifesto’s authors formed the Agile Alli-ance. Many stu­dies report gains in quality,producti­vity, and business satisfaction byusing Agile methods. These metho­dologiesare challenging established paradigms ofsoftware development. And while initiallyAgile was mostly used in IT, it is now in-creasingly applied in ‘business’ projects.22AGILEMETHODSTECHNOLOGYOUTLOOKAGILEMETHODSTECHNOLOGYOUTLOOKUSE AGILEMETHODS TODEMO­CRATIZEYOURMANAGEMENTPROCESS:REVOLUTIONIZEYOURCOMPANY!
  13. 13. ENGINEERINGMODEL-DRIVENINCREASE SYSTEMS PREDICTABILITYSystem behavior can be designed througha succession of Model refinements. Thecreation of static and dynamic views of thetarget system can be included at every levelof industrial process, even in legacy ones,on every business domain. It perfectly fitsAgile methodologies. Miscommunicationis diminished by jointly reviewing the mod-els, and developments costs are reducedby increasing their traceability, quality, andreusability.READY FOR CHANGE?• Are you using advanced Models or stillworking from textual descriptions and pic-tures only? Are you learning how to use Mo­deling tools in the Business-IT interaction?• Are the business owners heavily involved inthe creation of the Models which define IT?• Is the IT department working with Mo­deling tools which allow them to create andrefine Models at any level of your applica-tion/system lifecycle, generate and testportions of code, do roundtrip code up-dates into Models, and let the Model be thesingle entry point for your system develop-ment? If not, what is keeping them?MAKE SOFTWARE MODELING EASYModel-Driven Engineering drasticallychanges the view of software modeling. Itfocuses on the development of textual andgraphical representations of the featuresand activities related to a target system orapplication (models), rather than on algo-rithmic point of view only. It can be usedat any point in the development process,from capturing high level user require-ments down to automatic code generationand automated test execution.A MATURE APPROACHWith the maturity of modeling tools, Modelsare no longer used only for documentationin the software develo­pment process, theynow are an integral part of the developmentand even operations process. They canbe used in any development project, fromtraditional IT to highly constrained embed-ded systems. They also allow traceabilitybetween models, code generation, and au-tomated testing.24MODELDRIVENENGINEERINGTECHNOLOGYOUTLOOKMODELDRIVENENGINEERINGTECHNOLOGYOUTLOOKDESIGN AWORKING MODELOF YOURBUSINESS INSTEADOF SOFTWARECREATED ON THEBASIS OF AWISH-LISTOF FEATURES.
  14. 14. 3DPRINTINGTECHNOLOGYOUTLOOK3DPRINTING3D PRINTINGWILL TRANSFORMPRODUCTINNOVATION,NON-FOODRETAIL ANDCREATE ANEXPLOSION OFPERSONALIZA-TION.CONSUMERSTAKE OVER!3DPRINTINGTECHNOLOGYOUTLOOK3D PRINTING FINALLY ACCESSIBLEFor the past 30 years we have heard of 3Dprinting but 2013 is a tur­ning point as thistechnology is finally becoming accessible.3D printers produce objects in differentmaterials (plastics, steel, etc.). They enablepeople to make or fix their own objects in-stead of just replacing them when they arebroken or outdated. 3D printing also im-proves companies’ capabilities to controlthe pro­duct lifecycle from its conception toits prototyping and soon to its mass pro-duction.FABLABS LEAD THE WAY3D printers are accessible in the so called‘FabLabs’, open workshops that are ac-cessible to any handyman or inventor. Fab-Labs are now present worldwide and usecommon stan­dards. They are evidence ofthe feasibility of the 3D concept and thoughthe current possibilities are still limi­ted interms of size and complexity, they are thelaboratories to overcome such constraints.TURN CONCEPT INTO TANGIBLEThis is a key evolution for the manufacturingsector but not only there. Retail, distributionand design may be hit first, but other con-nected sectors will be impacted when socie-ty rethinks its consuming habits. In the shortterm, 3D printing fosters agility which is a keyfactor for the years to come. Investment on3D printing increased significantly in the past2 years. In 2012, Makerbot Industries mana­ged to raise 10M$ for the promising plansof a 1.200$ 3D printer and Philips investedin Shapeways, a company that inauguratedthe first industrial 3D printing office in NewYork with an estimated production capacityof 3 to 5 million objects a year.READY FOR CHANGE?• Can you benefit? Is your business in anyway related to the design, production, dis-tribution, finance, insurance, recycling orsales of physical goods?• What experiments can you start today toexamine the possibilities and impact?• How can you connect with the Gen-Yand industrial counterculture who haveembraced a radical bottom-up style of in-novation?• What will be the impact on your Intellec-tual Property when this takes off?26
  15. 15. THINGSINTERNETOFVALUE FROM SYNERGYBy mashing-up captured data with data re-trieved from the web, you can develop newsynergistic services that go beyond thepossibilities of the current isolated embed-ded system.Connecting objects to the network trig-gers the development of new services(e.g., pay-as-you-go offers for car insur-ance companies). It improves efficiency(process, energy consumption, delays) andhelps to generate savings or new revenuestreams. Combined with Augmented Re-ality, the Internet of Things would providebusiness with almost complete context forevery customer interaction.READY FOR CHANGE?• Could you see the benefits of this de-velopment? Which data-enabled objectscould either feed you with relevant informa-tion, provide more valuable user interactionor both? Are you involved in your industry’spioneering related to Internet of Things?• Are you starting to identify which plat-forms are available to process data and in-teract with objects? Is the Internet of Thingsin the scope of your Big Data initiatives?• How could you benefit from more con-nected things, while taking into accountthe Security and Privacy aspects of thesetechnologies?CONNECTING THINGSThe Internet of Things is based on the vi-sion that connecting physical things to theInternet makes possible to access remotesensor data and to control the physicalworld from a distance. This new capabilitycan dramatically streamline how we manu-facture, distribute, manage, and recycle ourgoods. It can also transform the way weperform everyday activities by giving ap-plications current and detailed knowledgeabout physical events.UBIQUITOUS COMPUTING GROWS UPResearch on smart objects and the Inter-net of Things has been going on for morethan a decade and reaches back to MarkWeiser’s original vision of ubiquitous com-puting. Bruce Sterling recently popularizedthe idea of smart objects and the Internetof Things; Sterling coined the term ‘spime’to describe a new category of space-timeobjects that are aware of their surround-ings and can memorize real-world events.Julian Bleeker advocated a similar notion of‘blogjects’ (objects that blog) in his “Mani-festo for Networked Objects.”28INTERNETOFTHINGSTECHNOLOGYOUTLOOKINTERNETOFTHINGSTECHNOLOGYOUTLOOKSENSORS ANDSMART DEVICESWILL BE MAKINGOUR LIVES EASIERAND ALLOW FOROPTIMIZATION OFLARGE COMPLEXSYSTEMS SUCHAS TRANSPORTA-TION GRIDS,UTILITIES,HEALTHCAREAND OTHERS.
  16. 16. CREDITSPhilippe AndréArchitecture NationalPractice LeaderSogeti FranceDarren BakerNational DirectorMicrosoft InfrastructureSolutionsSogeti USAFlavien BoucherGlobal LeadIBM CollaborationSogeti USAMenno van DoornDirector, VINTSogeti NetherlandsSander DuivesteinTrendwatcher New MediaVINTSogeti NetherlandsDavid ExcoffierR&D ManagerSogeti High TechLaurent GuérinNational Practice LeaderADMSJava & Open SourceSogeti FrancePer BjörkegrenCTO, VINTMarc BenaigesCasanovaTechnical DirectorMicrosoft SolutionsSogeti SpainSogeti SwedenJaap BloemResearch DirectorVINTSogeti NetherlandsThis publication is the outcome of a collaborative effort by our SogetiLabs, gathering our most distinguishedTechnology Leaders. Below is the list of the current members of this community. To contact them, or to findmore information, visit www.sogeti.com/labsCREDITSTECHNOLOGYOUTLOOKCREDITSTECHNOLOGYOUTLOOKClaude KuhnPractice LeaderInfrastructureTransformationSogeti FranceFrançois MérandMicrosoft AllianceNational Practice LeaderSogeti FranceJacques MezhrahidInnovation Director,Head of Development& Application ManagementSogeti FranceRenaud MouterdeCTOSogeti High TechRon MoermanBusiness DevelopmentManagerSogeti NetherlandsJean-Charles NoirotNational PracticeLeader MobileSogeti France
  17. 17. Erik van OmmerenDirector of InnovationVINTSogeti USAClemens ReijnenManagement ConsultantSogeti NetherlandsAndreas SjöstörmDirector SogetiApp Center, VINTSogeti SwedenSunil TarejaNationalPractice LeadMobilitySogeti USARenaud VanderoostExpert Leader Collaboration& Content ManagementSogeti BeluxGeert VanhoveExpert LeaderTesting ServicesSogeti BeluxBen VisserSolutions and InnovationManagerSogeti NetherlandsSteve WasteelsServices Delivery CenterProgram ManagerSogeti BeluxGraphic designSimon Paserowww.cominup.frCREDITSTECHNOLOGYOUTLOOK
  18. 18. Labs41-43 rue Pergolèse 75016 Paris FranceTel. : +33 (0) 1 58 44 55 66 - Fax : + 33 (0) 1 58 44 58 10www.sogeti.comThe Sogeti “Technology Outlook 2013”presents what we believe this year will bemade of. Not only does it list 12 promisingtrends, it also provides you with a broaderframe to understand what is at stake andhow they actually relate. This documentis the outcome of a collaborative effortby our SogetiLabs, gathering our mostdistinguished technology leaders.

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