Must-Have Property Management Tools To Boost Your Efficiency

•Download as PPTX, PDF•

1 like•571 views

Check out the must-have property management software features to make you more effective at communicating and working with your customers. Take inventory of technology that will enable you to get more done in less time while delighting your customers with fantastic service. Start improving your resident and owner relationships by: - Boosting customer service - Attracting the best renters - Streamlining payments - And much more!

Real Estate

1. 2018 © AppFolio, Inc. Confidential.
Must-Have Property Management Tools
To Boost Your Efficiency
Emily McAnulla – Customer Engagement Manager, AppFolio Inc.

3. 2018 © AppFolio, Inc. Confidential.
• Property management and accounting
• Online rent collection (free)
• Instant insights and reporting
• Vacancy Marketing
• Online maintenance requests
• Mobile Inspections
• Resident Screening
• Online applications & leases
… So You Run A More Successful Business
Web-Based Property Management Software

4. 2018 © AppFolio, Inc. Confidential.
Emily McAnulla
Customer Engagement Manager, AppFolio Inc.

6. 2018 © AppFolio, Inc. Confidential.
Agenda
• Self-Service Tools
• Communication Tools
• Risk Mitigation Tools
• Accounting Tools
• Wrap Up and Resources

7. 2018 © AppFolio, Inc. Confidential.
Streamlining with
Self Service

8. 2018 © AppFolio, Inc. Confidential.
Let’s Take a Poll!
Question – Do you take advantage of self-service options when available?

9. 2018 © AppFolio, Inc. Confidential.
Streamlining with Self-Service
50%Think it’s important to solve product or
service issues themselves.
70%Expect a company’s website to
include a self-service
application.
83%Of customers go to a company’s
website for information.

10. 2018 © AppFolio, Inc. Confidential.
Tenant/Homeowner
Online Portal
Self-Service Tools - Online Portals

11. 2018 © AppFolio, Inc. Confidential.
Self-Service Tools - Online Portals
Owner Online Portal

12. 2018 © AppFolio, Inc. Confidential.
Mobile App for Residents
JUST RELEASED!
Self-Service Tools - Online Portals

13. 2018 © AppFolio, Inc. Confidential.
Modern
Communicatio
n

14. 2018 © AppFolio, Inc. Confidential.
Let’s Take a Poll!
Question – Are you currently utilizing texting for business?

15. 2018 © AppFolio, Inc. Confidential.
23+
99%
Open rate of SMS messages
90%
of leads are preferred to be texted
(as compared to called)
Number of Texts Sent by average millennial each day
Communication Tools

16. 2018 © AppFolio, Inc. Confidential.
• Two-way texting and email
• Bulk texting and email
Communication Tools

17. 2018 © AppFolio, Inc. Confidential.
Mitigating Risk

18 2017 © AppFolio, Inc. Confidential.
A clever person solves a
problem.
A wise person avoids it.
-Albert Einstein
~ Albert Einstein

19. 2018 © AppFolio, Inc. Confidential.
Let’s Take a Poll!
Question – What is the most important thing you look at when choosing a tenant
screening vendor?

20. 2018 © AppFolio, Inc. Confidential.
Tenant Screening
Risk Mitigation Tools

21. 2018 © AppFolio, Inc. Confidential.
Built-In Decisioning
Tool
Risk Mitigation Tools

22 2018 © AppFolio, Inc.
Trends in Renters Insurance
Mandatory Renters Insurance on the Rise
Percent of renters who
have renters insurance.
Insurance Information Institute
Percent of leading apartment
companies who require residents
to buy insurance.
National Multifamily Housing Council
41% 84%

23. 2018 © AppFolio, Inc. Confidential.
Renters Insurance
Risk Mitigation Tools

24. 2018 © AppFolio, Inc. Confidential.
Painless Payables

25. 2018 © AppFolio, Inc. Confidential.
Let’s Take a Poll!
Question – How do you handle payables?

26. 2018 © AppFolio, Inc. Confidential.
eChecks & Bill Pay
Accounting Tools

27. 2018 © AppFolio, Inc. Confidential.
Review
• Self-Service Tools
• Communication Tools
• Risk Mitigation Tools
• Accounting Tools

28. 2018 © AppFolio, Inc. Confidential.
Emily McAnulla
Customer Engagement Manager, AppFolio Inc.
Thanks!
Questions or Comments?
Tweet:
@AppFolio
#AppFolioChat

The way companies interact with consumers has changed for good. We’re now living in an on-demand economy where customers aren’t only expecting great service, but they want outstanding experiences, and property management is no exception. With a combination of tech tools and thinking outside the box, you can stay ahead of the competition and set your business up for success now, and in the future.

Maintenance Made Easy: Property Managers’ Secret Weapons

AppFolio

With the hottest months of the year just around the corner, are you ready for the maintenance requests that are about to come in? From broken A/Cs, failed refrigerators, clogged pool filters and of course, the rest of the usual maintenance issues that arise throughout the year, handling them on top of the rest of your daily work can be quite the challenge. Don’t worry; we’re here to help! AppFolio experts Jerry Cohen and Ali Herron have exciting things to share with you when it comes to managing maintenance, such as: > Current industry trends > Streamlining the request process > Managing work orders > Preventative and seasonal maintenance

They Want it Now: How Property Managers Can Deliver on High Service Expectations

AppFolio

Property managers today are facing extremely high customer service level expectations. Consider this: 80% of internet users own a smartphone, and 50% of web page views are from mobile devices – the demand for instant gratification cannot be ignored. On top of that, the next wave of renters (Gen Z) are the first to have grown up in the “on-demand” and “digital-first” world – it’s all they know, and it’s what they expect. Find out how you can utilize technology to meet these increasingly high customer service level expectations with: – Self-help options – Mobile device compatibility – Modern communication methods – Renter and tenant surveys

Leasing Season Survival Kit: Prep Now, Relax Later

AppFolio

The document discusses how property managers can use technology to improve their leasing process. It recommends managers go mobile, exceed customer service expectations through quick responses, automate processes, and implement online applications, screening, leasing and a renter portal. The presentation also predicts increased use of big data, machine learning and automation to optimize operations. Property managers who provide great service differentiated by technology will be most successful.

The New Rules of Data-Driven Property Management: How to Turn Your Real-Time...

AppFolio

Stacy Holden of AppFolio discusses how property management companies can benefit from data-driven solutions and new technologies like artificial intelligence. Traditional methods rely on manual processes and siloed data sources, resulting in inaccurate data and delays. The future of property management involves data-centric solutions that integrate artificial intelligence, algorithms, and automation to provide real-time insights. These advanced approaches improve operations, enhance customer experience, and increase revenue for property management businesses.

Summer Maintenance Strategies: Keep Calls Down When The Temperature Goes Up

AppFolio

Metis Automation won the Industry 4.0 Award at the Northern Automotive Alliance Awards 2017 for providing advanced manufacturing software. The software allows a manufacturer of control valves to share production line data with digger manufacturers, enabling automatic calibration of the control valve in the diggers and improving vehicle performance. This led to increased sales for the control valve manufacturer. The award recognizes Metis Automation's client-driven software that delivers practical applications for manufacturing companies.

Mobile app development service

iapp Techologies LLP

APIdays Helsinki 2019 - Creating a Culture of Innovation with Jesse Martin, G...

apidays

APIdays Paris 2019 - How we addressed our 100% API Strategy in a major worldw...

apidays

ServiceNow Store Growth from Knowledge15 to Knowledge18

Martin Barclay

ServiceNow Store Infographic

Martin Barclay

IBM Watson & Virtual/Augmented Reality

Vincent Perrin

Eight Ways The Digital Financial Services Market Will Shift In 2016

Apigee | Google Cloud

The document summarizes predictions for the banking and financial services industry in 2016 from a presentation by Forrester Research. It predicts that (1) APIs will become more prominent for both internal use and as products, (2) mobile expectations will continue reshaping customer behavior, and (3) cross-channel experiences and shared finances will surge in popularity. The presentation provides examples from companies like PayPal, Xignite, BBVA, E*TRADE that support these predictions.

How to transform your business with Appcelerator (Stijn Wijndaele)

ACA IT-Solutions

The Future of Pay Per Call: Technology Improving Conversion

Affiliate Summit

APIdays Paris 2019 - The Future of API Integration in 2020 by Ross Garrett, C...

apidays

This document discusses the future of API integration in 2020 and beyond. It highlights that API integration will move towards a next-ready ecosystem approach, where APIs are described using common standards to improve discoverability and management across organizations. It also notes that many developers are looking for more standardized APIs and integration approaches. Finally, it suggests that embracing API-driven best practices can help build a true API economy that connects the world.

APIs: The Lynchpin of your Open Banking PSD2 Strategy

Apigee | Google Cloud

What Lawyers Can Learn From Accountants and their Journey to the Cloud

Intuit Developer

The document summarizes a presentation given by David Leary on what accountants can learn from the accounting industry's transition to cloud-based services. It describes how accounting practices have changed from being tethered to physical offices and paperwork to being mobile and digital. It also discusses how accounting business models are shifting from hourly billing to value-based pricing and advising. The transition to cloud services has allowed accountants to focus more on client services rather than administrative tasks.

API & the 3 Pillars of Digital Transformation - apidays LIVE Paris 2020

Alianna Inzana

The COVID crisis has accelerated digital transformation of many industries. APIs are a keystone technology, supporting both broad, enterprise-wide transformation projects, and rapid-cycle innovation that transforms how we work together across departments or teams. In today’s talk, we will consider the role of APIs across three pillars of digital transformation: Customer Experience, Operations, and the Employee Experience of our organizations.

ProgrammablaWeb's Innovation Showcase: Stefan Zanetti, Founder/CEO, QIPP

ProgrammableWeb

Focusing on Non Linear Revenues

Rajesh Prabhakar

The document discusses non-linear revenue growth for large IT companies, which is revenue growth achieved through products, platforms and solutions that provide savings to clients without increasing headcount. These revenues improve revenue productivity and margins. The document outlines non-linear revenue initiatives and goals for major Indian IT firms TCS, Infosys, Wipro, and Cognizant, including platforms, products, and pricing models. Non-linear revenues are currently a small percentage but are expected to grow substantially in coming years. While providing benefits, developing non-linear solutions also requires high initial investment and short-term pressure on margins.

Prediction 2016 with Forrester Research: APIs take center stage for banking I...

Apigee | Google Cloud

Turning More Traffic Into Fees

MyCase Legal Case and Practice Management Software

Risky Business: How to Manage Risk and Improve Debt Recovery in Property Mana...

AppFolio

What's hot

apidays LIVE LONDON - How to spot a Zombie Developer Portal by Allan Knabe

apidays

The Five API Monetization Models - Rob Zazueta, RESTFest 2016

Rob Zazueta

The 5 API Monetization Models and How to Measure Their Success

Rob Zazueta

Metis automation wins industry 4.0 award

Metis Automation Ltd

Mobile app development service

iapp Techologies LLP

APIdays Helsinki 2019 - Creating a Culture of Innovation with Jesse Martin, G...

apidays

APIdays Paris 2019 - How we addressed our 100% API Strategy in a major worldw...

apidays

ServiceNow Store Growth from Knowledge15 to Knowledge18

Martin Barclay

ServiceNow Store Infographic

Martin Barclay

IBM Watson & Virtual/Augmented Reality

Vincent Perrin

Eight Ways The Digital Financial Services Market Will Shift In 2016

Apigee | Google Cloud

How to transform your business with Appcelerator (Stijn Wijndaele)

ACA IT-Solutions

The Future of Pay Per Call: Technology Improving Conversion

Affiliate Summit

APIdays Paris 2019 - The Future of API Integration in 2020 by Ross Garrett, C...

apidays

APIs: The Lynchpin of your Open Banking PSD2 Strategy

Apigee | Google Cloud

What Lawyers Can Learn From Accountants and their Journey to the Cloud

Intuit Developer

API & the 3 Pillars of Digital Transformation - apidays LIVE Paris 2020

Alianna Inzana

ProgrammablaWeb's Innovation Showcase: Stefan Zanetti, Founder/CEO, QIPP

ProgrammableWeb

Focusing on Non Linear Revenues

Rajesh Prabhakar

Prediction 2016 with Forrester Research: APIs take center stage for banking I...

Apigee | Google Cloud

What's hot (20)

apidays LIVE LONDON - How to spot a Zombie Developer Portal by Allan Knabe

The Five API Monetization Models - Rob Zazueta, RESTFest 2016

The 5 API Monetization Models and How to Measure Their Success

Metis automation wins industry 4.0 award

Mobile app development service

APIdays Helsinki 2019 - Creating a Culture of Innovation with Jesse Martin, G...

APIdays Paris 2019 - How we addressed our 100% API Strategy in a major worldw...

ServiceNow Store Growth from Knowledge15 to Knowledge18

ServiceNow Store Infographic

IBM Watson & Virtual/Augmented Reality

Eight Ways The Digital Financial Services Market Will Shift In 2016

How to transform your business with Appcelerator (Stijn Wijndaele)

The Future of Pay Per Call: Technology Improving Conversion

APIdays Paris 2019 - The Future of API Integration in 2020 by Ross Garrett, C...

APIs: The Lynchpin of your Open Banking PSD2 Strategy

What Lawyers Can Learn From Accountants and their Journey to the Cloud

API & the 3 Pillars of Digital Transformation - apidays LIVE Paris 2020

ProgrammablaWeb's Innovation Showcase: Stefan Zanetti, Founder/CEO, QIPP

Focusing on Non Linear Revenues

Prediction 2016 with Forrester Research: APIs take center stage for banking I...

Similar to Must-Have Property Management Tools To Boost Your Efficiency

Turning More Traffic Into Fees

MyCase Legal Case and Practice Management Software

Risky Business: How to Manage Risk and Improve Debt Recovery in Property Mana...

AppFolio

Tech Tricks to Crush Leasing Season

AppFolio

Don’t just “survive” leasing season – make it your most successful yet! With the right tools and technology, you can become more efficient and effective with the energy you and your team put into your day-to-day. Sign better renters, boost retention rates, and streamline the busy-work that takes up your precious time. We’ll show you how to: - Optimize your marketing efforts - Utilize self-service options - Automate the leasing flow - Boost resident retention

5 Key Principles to Boosting Profitability

AppFolio

Artificial Intelligence: What Every Real Estate Professional Needs to Know

AppFolio

Your 2020 Strategy: Real Estate Industry Trends to Watch

AppFolio

Are you prepared for the changes coming to the real estate industry in 2020? Join us for a panel discussion to discover the trends that will shape residential, commercial, and community association management in the year ahead. Learn which markets are expected to grow so you can fine-tune your business strategy, discover how recent technological advancements can give you a competitive edge, and find out what matters most to residents so you can attract and retain more customers.

Community Managers: Don’t Get Left Behind in the Modern Economy

AppFolio

The document discusses how community association managers can compete in the modern economy. It notes that the 4th industrial revolution has impacted all industries and those that did not adapt have failed. There is now a gap between the experience the industry delivers and what customers expect. Leaders in the community association management industry are closing this gap by focusing on creating an "experience economy" and using technology like mobile apps and automated workflows to deliver stand-out experiences to customers. The document provides examples of easy ways for managers to start delivering better experiences, such as using welcome kits, celebrating milestones, focusing on mobile, providing guidance, and adopting more high-tech solutions.

Everything You Wanted to Know About Outsourcing

MyCase Legal Case and Practice Management Software

How to Go Above and Beyond for Your Community Associations

AppFolio

Community managers wear many hats. While you’re communicating with your board and homeowners, attending meetings, conducting site walkthroughs, and so much more – how can you ensure that your community associations know that you’re going above and beyond for them? In this webinar, community association management expert, Beth Gilbert: - Reviews current industry trends - Discusses consumer expectations in the modern economy - Shares ways you can leverage technology to stand out from the competition

Did A Renter Just Pass You By? Tips For Connecting With The Modern Customer

AppFolio

App Annie: The State of the App Economy in 2017

krystinedinh

How COVID-19 is Changing Property Management- 4 Trends that Are Here to Stay

AppFolio

This document discusses four trends in property management that have been accelerated by the COVID-19 pandemic and are likely here to stay. Trend 1 is the rise of automated leasing through virtual tours and self-showings, which have become necessary due to social distancing and are expected to remain an important option. Trend 2 is the increased opportunity for remote work, which requires new approaches to oversight, training, and data access. Trend 3 is the appetite for streamlined operations through automation of processes like bill entry and use of AI for tasks like answering calls. Trend 4 is the need for a "communication reset" through increased use of mass communication tools like email and text, as well as the importance of communicating clearly with

App Annie - NOAH18 Berlin

NOAH Advisors

This document summarizes information from a presentation by App Annie. In 3 sentences: App Annie is a company that provides market data and insights to help businesses succeed through mobile apps. It has a comprehensive platform with data on millions of apps across countries and categories. App Annie cites its large customer base, global reach, and accurate data as reasons for businesses to use its services to optimize apps and marketing.

Tips for Automating Your Practice

MyCase Legal Case and Practice Management Software

The Financial Countdown: 3 Budgeting Secrets for 2017

AppFolio

This is it--the end of 2016 is almost here. As we look at the future of property management, it’s clear that you need an accurate picture of your business’s financials and a solid plan for growth. AppFolio Project Director Stacy Holden shares a comprehensive (and guaranteed to be entertaining) session on the basics of strategic budgeting so that you can maximize your profits by knowing where to spend. learn how you can: Analyze competitive data for your area Calculate your Total Effective Rent Price your units for optimal profitability Assess and improve your accounting toolbox … and more!

Always on-customer-engagement real-ai-at-work-with-pega

Capgemini

This document discusses how Pega and Capgemini are helping clients achieve digital transformation through the use of artificial intelligence (AI). It provides examples of how AI can power an always-on customer decision hub to deliver personalized, consistent engagements across channels in real-time. The document also highlights a case study of how Pega has helped a client in the insurance and healthcare industry apply technologies like customer engagement, digital process automation, and AI to improve operational efficiency, enhance the customer experience, and transition to a model focused on risk prevention and ongoing customer partnerships.

Grow Your Caseload with Lead Tracking

MyCase Legal Case and Practice Management Software

Digital transformation

Stijn Wijndaele

Top-10 Technology Trends in Property & Casualty Insurance: 2019

Capgemini

Myriad external forces are affecting today’s P&C insurance market. Even slow but resilient premium growth cannot counter margin pressures prompted by heavy underwriting losses, mainly due to the rise in natural catastrophe losses and overall auto claims costs. Moreover, customer expectations continue to evolve thanks to rapid technological advancements that encourage demand for a digital, simplified, and personalized experience. Voice assistants and connected devices are enabling P&C insurers to increase customer touchpoints and derive meaningful engagements. New business models and sophisticated cyber-risk assessment tools are allowing insurers to cover previously under-insured and uninsured risks. Artificial intelligence (AI), analytics, and distributed ledger technology (DLT) are empowering insurers to enhance fraud detection and loss prevention capabilities, improve operational efficiency, and streamline their internal processes. Strategic partnerships with InsurTech firms and the use of open APIs are fostering innovation and facilitating integration with ecosystem partners. This report explores significant technology trends that will be of strategic importance for P&C insurance firms throughout 2019.

TipoTapp For The Customer

Paul Armstrong

Similar to Must-Have Property Management Tools To Boost Your Efficiency (20)

Turning More Traffic Into Fees

Risky Business: How to Manage Risk and Improve Debt Recovery in Property Mana...

Tech Tricks to Crush Leasing Season

5 Key Principles to Boosting Profitability

Artificial Intelligence: What Every Real Estate Professional Needs to Know

Your 2020 Strategy: Real Estate Industry Trends to Watch

Community Managers: Don’t Get Left Behind in the Modern Economy

Everything You Wanted to Know About Outsourcing

How to Go Above and Beyond for Your Community Associations

Did A Renter Just Pass You By? Tips For Connecting With The Modern Customer

App Annie: The State of the App Economy in 2017

How COVID-19 is Changing Property Management- 4 Trends that Are Here to Stay

App Annie - NOAH18 Berlin

Tips for Automating Your Practice

The Financial Countdown: 3 Budgeting Secrets for 2017

Always on-customer-engagement real-ai-at-work-with-pega

Grow Your Caseload with Lead Tracking

Digital transformation

Top-10 Technology Trends in Property & Casualty Insurance: 2019

TipoTapp For The Customer

More from AppFolio

State of the Real Estate Market Roundtable: Industry Experts Discuss Current ...

AppFolio

Between suppressed deals leading to a build-up of capital, imbalanced buyer and seller expectations, and a potential influx of forced sellers, the real estate market has faced many ups and downs in the past year. Interested in seeing how you can overcome headwinds and capitalize on emerging opportunities? Join us for an exciting panel discussion with top syndicators and fund managers who will share their candid views on the current state of the market and the tactics and tools they are using to stay ahead.

How Investors View Investment Management Companies: A Deep Dive into Real Est...

AppFolio

Ever wonder how investors feel about investment management companies? Join us for the highly anticipated third educational session of our series, where we will unveil the game-changing insights from our 2023 AppFolio Real Estate Investor Report, which surveyed over 100 investors. In this session, you’ll gain a deep understanding of how investors perceive investment management companies according to the latest data. This invaluable knowledge will empower you to identify gaps, address concerns, and proactively meet the evolving needs of your investors. Don't miss out on this opportunity to gain a competitive edge in the market. What you'll learn: - Ways investor expectations are shifting and how you can better meet their needs - What motivates investors and is important when choosing an investment management company - The types of technology investors expect their management companies to provide - How likely investors are to trust and recommend their investment manager - How your peers are responding to market changes and economic uncertainty

Investor Sentiment and Concerns: A Deep Dive into Real Estate Investor Report...

AppFolio

Shifts in the political landscape, interest rates, and economic downturns have shaped investors’ level of uncertainty around the real estate market. Are you prepared to meet their expectations? Our team at AppFolio interviewed 100+ real estate investors about their strategy, sentiments, concerns, and preferred investment strategies. In the second part of our newest series, we’ll do a deep dive into the report results and reveal insights to help you build strategies to elevate your relationships with existing investors and gain new ones. You’ll walk away with an understanding of the modern investors’ needs and how your investment management company can provide the best LP experience in the market.

Decoding AI: A primer for property management leaders

AppFolio

Understanding the Modern Investor: A Deep Dive into Real Estate Investor Repo...

AppFolio

Part 1: A Profile of Today’s Investor Your investors’ needs, values, and goals are changing in response to the market. How are you feeling about your ability to meet their expectations? Our team at AppFolio interviewed 100+ real estate investors about their strategy, sentiment, tools, and preferred investment strategies. In the first part of our new series, we’ll do a deep dive into the report results and reveal insights to help you build strategies to elevate your relationships with existing investors and gain new ones. You’ll walk away with an understanding of the modern investors’ needs and how your investment management company can provide the best LP experience in the market. Join our webinar to learn: - Top factors investors consider when evaluating assets and investment management companies - How much investors plan to spend in the near future across investment type - The average number of properties investors prefer to invest in - Whether they prefer to invest in local, national, or international properties

Unlock operational efficiency in affordable housing property management

AppFolio

This webinar discussed operational efficiency challenges in affordable housing property management and navigating new HOTMA regulations. The webinar leaders reviewed recent affordable housing research on top industry challenges, then covered the key aspects of the Housing Opportunity Through Modernization Act (HOTMA) rollout in 2024. They discussed top challenges property managers may face in adopting the new compliance rules and policies. Finally, they offered tips on how managers can prepare for HOTMA, including staying updated on rules, reviewing policies and procedures, communicating with residents, and attending training. They also discussed how technology can help with HOTMA compliance needs through features like one centralized platform and ease of use.

Key maintenance tactics to eliminate inefficiencies and drive revenue

AppFolio

While maintenance is typically seen as an expense, new technology can turn it into a major revenue driver. In this session, you’ll discover key insights from our recent survey on the top challenges in property management and the maintenance solutions that give your team more time to focus on revenue-driving tasks. Then, you’ll get an exclusive preview of AppFolio Property Manager’s seamless maintenance experience, and see firsthand how centralized, easy-to-use, and smartly automated software reduces costs, enables data-driven decision-making, and creates a better maintenance process for everyone — residents, vendors, and owners alike.

Boost Operational Efficiency through Asset Performance

AppFolio

When your priority is operational efficiency, the first thing you should do is find ways to control costs. We hear from our clients that a lot of costs are hidden where most don’t tend to look first - your assets, your data, and your back office operations. Bottom line: the best way to drive efficiency is having a better understanding of your existing assets, and automate as much manual tasks as possible. In this session, see how you can uncover hidden costs and find points of exposure that could put your business at risk. You’ll gain a better understanding of how to unlock data insights, reduce unnecessary capital expenditures, and get an exclusive preview of our asset management solution, AppFolio Alpha™.

SMB MM ProfitCoach Session 3 July 2023

AppFolio

CORP HZN REALM Innovations June 2023

AppFolio

The third annual 2023 Property Management Industry Pulse report revealed operational efficiency is today’s most pressing property management challenge. See how you can solve for it in your business by joining our upcoming live demo spotlighting AppFolio Property Manager’s full suite of built-in AI capabilities. In this session, we uncover how our industry-leading AI solutions can help unlock new ways of working, transform your team’s productivity, elevate your business insights, and unlock extraordinary experiences for your communities.

Level Up Your Property and Investment Management Workflows

AppFolio

Manually managing accounting transactions, reporting, fundraising, billing, and property data can be a time-consuming and challenging task for your team. Enable your team to accomplish more with a single source of truth that streamlines your investment and property management workflows. When you combine AppFolio Investment Manager and AppFolio Property Manager to power your business, you can automate your quarterly processes, access full transparency from properties to investors, and provide a single source of truth for your teams.

AppFolio Investment Manager State of the Market Roundtable May 2023

AppFolio

Stories of scale: How two operators efficiently grew their businesses

AppFolio

A recent AppFolio survey uncovered that property management companies overwhelmingly see adding units to their portfolio as the greatest opportunity this year. But rapid growth can be just as dizzying as exciting. Watch this session for a panel discussion with executives from property management companies that have achieved tremendous unit expansion — and profitability. We’ll dive into the goals that they set for themselves, how they achieved such impressive growth in a sustainable way while exceeding customer and employee expectations, and the technology that enabled them to remain transparent and help fuel their rapid growth.

Attract and retain residents with new renter insights

AppFolio

New data reveals that nearly 60% of leases will expire over the next 12 months, and roughly 30% of renters are already searching for a new home. With over 1,000,000 rental units under construction — half of which will open soon — 2023 is shaping up to be a renter's market. Against this backdrop, attracting and retaining residents is vital. When almost half of renters cite “seeking a better property manager" as a reason to relocate, property management businesses must address residents’ needs. To learn how, take a deep-dive into key findings from the 2023 AppFolio Property Manager Renter Motivations Report and gain actionable insights for providing standout service that attracts and retains residents.

Stack Opiniion Webinar: March 2023

AppFolio

The document provides an overview of a presentation on using Opiniion, an AppFolio partner, to level up reputation management. Craig Johnson and Jeffrey Juarez-Palma will discuss how Opiniion helps property managers measure and manage the resident experience through automated feedback collection and review generation. This increases knowledge of residents and improves key processes to drive leases, retention, and revenue. The presentation will include industry statistics on the importance of reviews, feedback trends, traditional versus modern approaches, and a demo of Opiniion's resident satisfaction tools.

SMB MM Educational Session_ March 2023.pdf

AppFolio

RES Benchmark survey webinar Jan 2023

AppFolio

Calculating and Paying Distributions: How to automate your investor payments

AppFolio

Without a streamlined, secure way to calculate and process payments, your business and investor relationships are at risk. In this short demo, our team of experts show how AppFolio Investment Management’s waterfall calculation and distribution features help general partners generate accurate and efficient investor payments, saving them 5 to 16+ hours per quarter. You’ll get an in-depth look at AppFolio Investment Management’s industry-leading waterfall tool and Investor Payments service, which has helped AppFolio customers of all waterfall structures streamline their distribution calculations and process payments electronically.

[REPLAY] CA September Webinar: Top association management features

AppFolio

This document contains a presentation by Austin Gibson and Jordan Hoffman of AppFolio given on September 8, 2022 about top association management features. The presentation discusses the importance of customer feedback in AppFolio's product development process and some of their key features including an online portal for communication, payment processing and accounting/reporting. It also includes quotes from customers praising AppFolio's frequent updates and accessibility of information.

Finding Great Deals in a Tough Economy

AppFolio

More from AppFolio (20)

State of the Real Estate Market Roundtable: Industry Experts Discuss Current ...

How Investors View Investment Management Companies: A Deep Dive into Real Est...

Investor Sentiment and Concerns: A Deep Dive into Real Estate Investor Report...

Decoding AI: A primer for property management leaders

Understanding the Modern Investor: A Deep Dive into Real Estate Investor Repo...

Unlock operational efficiency in affordable housing property management

Key maintenance tactics to eliminate inefficiencies and drive revenue

Boost Operational Efficiency through Asset Performance

SMB MM ProfitCoach Session 3 July 2023

CORP HZN REALM Innovations June 2023

Level Up Your Property and Investment Management Workflows

AppFolio Investment Manager State of the Market Roundtable May 2023

Stories of scale: How two operators efficiently grew their businesses

Attract and retain residents with new renter insights

Stack Opiniion Webinar: March 2023

SMB MM Educational Session_ March 2023.pdf

RES Benchmark survey webinar Jan 2023

Calculating and Paying Distributions: How to automate your investor payments

[REPLAY] CA September Webinar: Top association management features

Finding Great Deals in a Tough Economy

Recently uploaded

GUIA_LEGAL_CHAPTER_11_REAL STATE PROPERTY .pdf

ProexportColombia1

Marbo Medic Real Estate - Belgrade City.pdf

IrinaKovacevic4

Future of andhra pradesh real estate.pdf

narinav14

Anilesh Ahuja Pioneering a Paradigm Shift in Real Estate Success.pptx

neilahuja668

Signature Global TITANIUM SPR | 3.5 & 4.5BHK High rise Apartments in Gurgaon

globalsignature2022

SVN Live 6.17.24 Weekly Property Broadcast

SVN International Corp.

Selling your home can be easy. Our team helps make it happen.

Eric B. Slifkin, PA

The Slifkin Real Estate Team Listing Presentation

Eric B. Slifkin, PA

Expressways of India: A Comprehensive Guide

narinav14

Sunrise Infra Properties Company Profile Pradeep.pdf

babugunda75

Listing Turkey - Piyalepasa Istanbul Catalog

Listing Turkey

We are working around the clock to transform a long-time dream into reality. As a result, Piyalepasa Istanbul will be the largest privately developed urban regeneration project in Turkey. THE NEIGHBORHOOD WE HAVE BEEN LONGING FOR IS COMING TO LIFE The good old days of the Piyalepasa neighborhood are being brought back to life with Piyalepasa Istanbul houses, residences, offices, hotels and a pedestrianized shopping avenue. The wide streets of this 82.000 square meter development conveniently face the main boulevard in a prime Beyoglu location. “Piyalepaşa İstanbul” stands out as the only project designed to offer a neighborhood lifestyle, complete with its grocers, bagel sellers and greengrocer. Piyalepasa Istanbul has all the values to make it an authentic neighborhood, our very own community. A NEIGHBORHOOD FULL OF LIFE, IN THE HEART OF THE CITY! “Piyalepaşa İstanbul” is a “mixed-use” concept containing all the elements for a vibrant social life with houses, residences, offices, hotels and high street shopping. “Piyalepaşa İstanbul” will take the liveliness of Istanbul into its heart. The elegant sparkle of Nisantasi, the young and colorful Besiktas, the variety and multicultural heritage of Istiklal Street will all be contained within the streets of this neighborhood. “Piyalepaşa İstanbul” bears traces of the most beautiful examples of Turkish architecture from the Seljuks to the Ottomans and from Anatolia to Rumelia. With its graded facades, wide eaves, bay windows, pools, and interior courtyard systems, it offers a new living space without disrupting the city’s silhouette and neighborhood. “Piyalepaşa İstanbul” is the new attraction of this splendid city. TO BE AT THE CENTER OF ISTANBUL… THIS IS REAL LUXURY! With its proximity to D-100 highway, connecting roads and tunnels, “Piyalepaşa İstanbul” is only minutes away from Kabatas, Besiktas, the Golden Horn and Karakoy. “Piyalepaşa İstanbul” is close to the prestigious new Istanbul Court House, a major hospital, the Perpa trade center and the city’s most lively neighborhoods. With its shuttle service to Okmeydani Metrobus station, Sishane and the Court House subway stations, “Piyalepaşa İstanbul” will provide you with the most convenient transport connections. https://listingturkey.com/property/piyalepasa-istanbul/

Floople Real Estate Market in the UK - Current Trends and Future Prospects

Floople

Stark Builders: Where Quality Meets Craftsmanship!

shuilykhatunnil

At Stark Builders our vision is to redefine the renovation experience by combining both stunning design and high quality construction skills. We believe that by delivering both these key aspects together we are able to achieve incredible results for our clients and ensure every project reflects their vision and enhances their lifestyle. Although we are not all related by blood we have created a team of highly professional and hardworking individuals who share the common goal of delivering beautiful and functional renovated spaces. Our tight nit team are able to work together in a way where we pour our passion into each and every project as we have a love for what we do. Building is our life.

Living in an UBER World - June '24 Sales Meeting

Tom Blefko

June 2024 Lancaster County Sales Meeting for Berkshire Hathaway HomeServices Homesale Realty covering the following topics: 1. VA Suspends Buyer Agent Payment Plan (article), 2. Frequently Used Terms in title, 3. Zillow Showcase Overview, 4. QuickBuy commission promotion, 5. Documenting Cooperative Compensation, 6. NAR's Code of Ethics - Mass Media Solicitations, 7. Is it really cheaper to rent? 8. Do's and Don't's when Terminating the Agreement of Sale, 9. Living in an UBER World

Why is Revit MEP Outsourcing considered an as good option for construction pr...

MarsBIM1

Outsourcing MEP modeling services require effective collaboration and coordination amongst multiple engineering trades. The engineers and the designers often change the details of the MEP projects, but the work of Revit MEP drafting services is having the master plan and model of the complete project. To have proper coordination and installation, there is a need to execute the project effectively. Hence, the work of Revit family creation facilitates the MEP engineers.

Office Building for Sale - 2810 City View Drive, Madison, WI

Lee & Associates of Madison, WI

Gianluigi Torzi | Managing Director and Head of Capital Markets

Gianluigi Torzi

Recently uploaded (17)

GUIA_LEGAL_CHAPTER_11_REAL STATE PROPERTY .pdf

Marbo Medic Real Estate - Belgrade City.pdf

Future of andhra pradesh real estate.pdf

Anilesh Ahuja Pioneering a Paradigm Shift in Real Estate Success.pptx

Signature Global TITANIUM SPR | 3.5 & 4.5BHK High rise Apartments in Gurgaon

SVN Live 6.17.24 Weekly Property Broadcast

Selling your home can be easy. Our team helps make it happen.

The Slifkin Real Estate Team Listing Presentation

Expressways of India: A Comprehensive Guide

Sunrise Infra Properties Company Profile Pradeep.pdf

Listing Turkey - Piyalepasa Istanbul Catalog

Floople Real Estate Market in the UK - Current Trends and Future Prospects

Stark Builders: Where Quality Meets Craftsmanship!

Living in an UBER World - June '24 Sales Meeting

Why is Revit MEP Outsourcing considered an as good option for construction pr...

Office Building for Sale - 2810 City View Drive, Madison, WI

Gianluigi Torzi | Managing Director and Head of Capital Markets

Must-Have Property Management Tools To Boost Your Efficiency

1. 1. 2018 © AppFolio, Inc. Confidential. Must-Have Property Management Tools To Boost Your Efficiency Emily McAnulla – Customer Engagement Manager, AppFolio Inc.

3. 3. 2018 © AppFolio, Inc. Confidential. • Property management and accounting • Online rent collection (free) • Instant insights and reporting • Vacancy Marketing • Online maintenance requests • Mobile Inspections • Resident Screening • Online applications & leases … So You Run A More Successful Business Web-Based Property Management Software

6. 6. 2018 © AppFolio, Inc. Confidential. Agenda • Self-Service Tools • Communication Tools • Risk Mitigation Tools • Accounting Tools • Wrap Up and Resources

8. 8. 2018 © AppFolio, Inc. Confidential. Let’s Take a Poll! Question – Do you take advantage of self-service options when available?

9. 9. 2018 © AppFolio, Inc. Confidential. Streamlining with Self-Service 50%Think it’s important to solve product or service issues themselves. 70%Expect a company’s website to include a self-service application. 83%Of customers go to a company’s website for information.

14. 14. 2018 © AppFolio, Inc. Confidential. Let’s Take a Poll! Question – Are you currently utilizing texting for business?

15. 15. 2018 © AppFolio, Inc. Confidential. 23+ 99% Open rate of SMS messages 90% of leads are preferred to be texted (as compared to called) Number of Texts Sent by average millennial each day Communication Tools

18. 18 2017 © AppFolio, Inc. Confidential. A clever person solves a problem. A wise person avoids it. -Albert Einstein ~ Albert Einstein

19. 19. 2018 © AppFolio, Inc. Confidential. Let’s Take a Poll! Question – What is the most important thing you look at when choosing a tenant screening vendor?

22. 22 2018 © AppFolio, Inc. Trends in Renters Insurance Mandatory Renters Insurance on the Rise Percent of renters who have renters insurance. Insurance Information Institute Percent of leading apartment companies who require residents to buy insurance. National Multifamily Housing Council 41% 84%

27. 27. 2018 © AppFolio, Inc. Confidential. Review • Self-Service Tools • Communication Tools • Risk Mitigation Tools • Accounting Tools

28. 28. 2018 © AppFolio, Inc. Confidential. Emily McAnulla Customer Engagement Manager, AppFolio Inc. Thanks! Questions or Comments? Tweet: @AppFolio #AppFolioChat

Must-Have Property Management Tools To Boost Your Efficiency

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Similar to Must-Have Property Management Tools To Boost Your Efficiency

Similar to Must-Have Property Management Tools To Boost Your Efficiency (20)

More from AppFolio

More from AppFolio (20)

Recently uploaded

Recently uploaded (17)

Must-Have Property Management Tools To Boost Your Efficiency