Amit Sahu is a computer engineer with over 8 years of experience in IT infrastructure. He has worked in various roles including system engineer, technical support engineer, IT executive, and deskside support engineer. He has extensive experience installing, maintaining, and troubleshooting computer hardware, networks, and software. He has certifications including RHCE, MCITP, MCTS, and MCSA. Currently he works as an IT executive at Medics International Life Sciences Limited in Lucknow, where his responsibilities include software installation, hardware support, backups, and troubleshooting issues.

1. 22/348,INDIRA NAGAR
LUCKNOW-226016
+91 8604099901
mailamitsahu@gmail.com
AMIT SAHU
Professional Synopsis:
 InsetCertifiedComputerEngineerwithMCA,MCITP & RHCE & 8 years of experience in ITInfra Domain.
 Workedon SystemEngineerinLakvan Systems & Solutions, Lucknow
 Workedon Technical Support EngineerinVodafone:The Shine Telecalling, Lucknow.
 Workedon Data MigrationProject On BankOf Baroda From NelitoSystemsLimited, Lucknow
 Workedon Technical Support EngineerinBSNL Broadband Services,Lucknow
 Workedon FMSEngineerin CMS InfoSystemsPvt Ltd, Gomti Nagar, Lucknow
 Workedon FMSEngineerin Karvy Data Management ServicesLtd, Lucknow
 Workedon Sr.EngineerDeskside Supportin HT Media Ltd Lucknow.
 Workedon IT EngineerinIndigo AirlinesLucknowAirport.
 Workedon IT Executive inBig Basket Lucknow.
 Workingon IT Executive inMedicsInternational Life SciencesLimited Lucknow.
CERTIFICATIONS:
 RHCE (RedHat CertifiedEngineer)
CertificationNo.: –805010014545820
 MCITP– Enterprise Desktop SupportTechnician on Windows7(70-680)
Certificate Number:- D395-6387
 MCTS – WindowsServer2008 Active DirectoryConfiguration(70-640)
 MCTS – WindowsServer2008 NetworkInfrastructure (70-642)
 MCTS – WindowsServer2008 ApplicationsInfrastructure (70-643)
 MCITP – Enterprise AdministratoronWindowsServer® 2008 (70-647)
Certificate Number: - D417-5551
 MCSA- WindowsServer2008 (MicrosoftCertifiedSolutionsAssociate)
Key skills:-
 Active Directory(UserCreation,deletion,)
 Active Directory(ManipulationinExistingGroupPolicy)
 Experience with OSandapplication Migration,Installation,UpgradesandPatching
 Knowledgeindifferentversionsof MicrosoftOS.
 Knowledgeof Windows2012 Serverandtrouble shootingskills;
 Installationof Antivirusproducts.
 Installationof DVR/NVRwithanalogandIPCamera (Dome,Bullet, PTZ) withtroubleshooting.
PresentWorkingExperience:
Medics International Life Sciences Limited IT Executive
July 2016 to Onward Lucknow
 Installationof OperatingSystem, Antivirus&Differentclientapplicationssoftware,Printers
 Install,upgrade,supportandtroubleshootforprinters,computerhardware andanyotherauthorized
peripheral equipment
 Networkprintersharingandlocal userpolicycreation.
 Support and troubleshootingof LAN &WAN connectivityissuesand manage Physical network
connectivity
 Provide remote support

2.  Performs general preventative maintenance tasks on computers, laptops, printers and any other
authorized peripheral equipment.
 Configure and troubleshoot e-mail client i.e- MS-outlook etc.
 Handling various kinds of incidence logged by the user & provides support on their logged incidence
about Server, Desktops, Laptops, Software's & Printers
 Create and manage newusers,email IDsonmail Serverandresolve relatedproblems
 Provide Software,UserApplication, Hardware andNetworkSupport
 Daily,WeeklyandMonthlybackupactivity
 Performingtroubleshootingonassignedticketandresolve the problemwithinSLA.
 Customize desktophardwaretomeetuserspecificationsandsite standards
 Returnsdefectiveequipment/partstomaintenance inventory,documentscustomerrepairs,maintains
and restocksassignedpartsinventorytoinsure properspare partslevels
 Developandmanage effectiveprofessional workingrelationshipswithcontractorpersonnel,co-workers
and clients,adhere topoliciesaspercorporate manualsanddirectives.
 Orderor buy computersystemsandliaise withpurchase andsuppliesdepartment.
 MaintainTechnical assetsinformation.
PreviousWorkingExperience:
Progressive InfoTech Private Limited IT Executive
December2015 to June 2016 BigBasket,Lucknow
 Maintenance and upgradingof computersystemsorofferingrecommendationsonupgradesneeded.
 Managing SymantecEndPointSecurity.
 Inventorymanagementforhardware andsoftware's.
 Installation,configuration&Managementof Servers,WiFi RouterandNetworkdevices.
 Co-ordinationwithvendorsfortimelyresolutionsonhardware relatedcalls.
 Co-ordinationwitheretailteamfortimelyresolutionsonFlexiHMrelatedcalls.
 Trouble shootingof all typesHardware,Printers,Moderl queries,Software queries.
 Supportfor Software FlexiHM,BBModule,BBUtilities.
 Supportfor PDA device like MotorolaMC 2180 HSD device & PDA Apps.
 Trainingstaff andorientingthemonhow to use computerhardware andsoftware systems.
 Sharing& securityof Networkresources.
PreviousWorkingExperience:
Cms Infosystems Private Limited IT Engineer
September2014 to Apr 2015 Interglobe AviationLtd. (IndiGo),Amausi Airport,Lucknow
Testingof computersandensuringthatcomputersystemsare functioningproperly.
Identifyingandsolvinganyproblems thataffectcomputeroperatingsystems.
 Maintenance of networkingsystems.
 Managing SymantecEndPointSecurity.
 Sharing& securityof Networkresources.
 Maintainingothercomputerperipheral devicessuchasprintersandsolvingprintingproblemsif they
arise.
 Check BRS Server and application on MC3000.
 Support for IT Airport Critical devices MC 70 (Q-Buster) and MC 3000.
 Support for Bluetooth Printer MZ 320(Q-Buster printer).
Previous WorkingExperience:
Progessive Infotech Private Limited Sr.Engineer Deskside Support
November2011 to August 2014 Hindustan TimesMediaLimited,Lucknow
 Maintenance of Hardware and Networks.
 ProvidingSupportforApplication Software’slike Newswrap,Quark, NewsWatch, SAP, FolioEditorial,

3. Adobe Indesign, Adobe Photoshop, AdobeIncopy, LotusNotes, Outlook&Webportals.
 Providingtechnical supportforVC (videoconference),IPPhones, Projectors.
 UsingSymantecEndpointSecurity&ReportingServerforvirusprotection
 Technical SupportonMicrosoftWindows(XP) system, involvingconfiguration,useradministrationand
service support.
 Managing SymantecEndPointSecurity.
 InstallingdesktopOSXP,Win7 and serverOS 2003, 2008 R2
PreviousWorkingExperience:
Cms Infosystems Private Limited FMS Engineer
October 2010 to November2011 Karvy Data ManagementServicesLtd,Lucknow
 Maintenance of Hardware and Networks.
 Provide SupportApplicationSoftware like EPOS,Outlook,Tipps,CRM,DMS,LotusNotes.
 UsingSymantecEndpointSecurity&ReportingServerforvirusprotection
 Technical SupportonMicrosoftWindows(XP) system, involvingconfiguration,useradministrationand
service support.
 Troubleshootingandresolvingthe Hardware andOSrelatedproblemsatthe installationbase.
 InstallingdesktopOSXP,Vista,7and serverOS2003, 2008, 2008 R2
 Planning,Managing,ImplementingandMaintainingaMicrosoftWindowsXP,2003 Server
Environment.
Bsnl Broadband Services. Technical Support Engineer
November2009 to October 2010 Lucknow, UP
 Maintenance of Hardware and Networks.
 BroadbandInstallation
 Hardware installationasperrequirementof the system.
Lakvan Systems& Solutions, SystemEngineer
July 2008 to Ovtober 2009 Lucknow, UP
 Maintenance of Hardware and Networks.
 Hardware installationasperrequirementof the system.
 InstallingdesktopOSXP,Vista,7and serverOS2003, 2008, 2008 R2
 Troubleshootingof LAN andWi-Fi problems.
Technical Qualification:
 Done InsetCertifiedComputerEngineerwithaggregate of 55% marks.
Year: 2007-2009
 Institute:Inset,Aliganj,Lucknow,UttarPradesh
 MCA (Master of computerApplication) withaggregate of 70% marks
Year: 2009-2013
 Institute:PunjabTechnical University(Distance Learning), Lucknow,U.P.
Educational Qualification:
1 B.Com from Lucknow University (2009).
2 SSC from Ram Janki Inter College, U P Board, Faizabad (2006)
3 HSC from Ram Janki Inter College, U P Board, Faizabad (2004)
STRENGHT: Workaholic, Positive attitude and Hard worker
HOBBIES: Listening music, Travelling
Personal Details:

4. Father’sName: Shri SalikRamSahu
Mother’sName: Smt. Ramawati Sahu
Date of Birth 07/10/1989
Marital Status: Unmarried
Nationality: Indian
Religion: Hindu
LanguagesKnown: English,Hindi
Place: Lucknow (AmitSahu)