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IMPROVING ACCESS
TO CARDIOLOGY
SERVICES
MUBASHAR A CHOUDRY
MD
WHY (ECHO) TECHNICIAN LED
CLINICS?
• Limited resources
• Very long wait lists for cardiology clinics
• Inefficient utilization of cardiology clinic times
• Limited funding
• More appropriate follow-up times (valve clinic)
• More timely access to echo
• More control over echo sessions
• Access to funding
CARDIOLOGY AUDIT JULY 2010
Echo Stats by Year
0
500
1000
1500
2000
2500
3000
3500
'00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10
Year
PatientNumbers
(ECHO) TECHNICIAN LED CLINICS
• Tech Led PFO echo clinic
• Tech Led Contrast (bubble) echo clinic
• Tech Led Aortic Stenosis clinic
• Tech Led Exercise Stress Echoes
• Tech Led TOE service
• Tech Led GP access to echo
• Tech Led Valve Follow-Up clinic
• Tech Led paediatric echo service
(ECHO) TECHNICIAN LED
CLINICS
NELSON HOSPITAL
• Tech Led PFO echo clinic
• Tech Led Contrast (bubble) echo clinic
• Tech Led Aortic Stenosis clinic
• Tech Led Exercise Stress Echoes
• Tech Led TOE service
• Tech Led GP access to echo
• Tech Led Valve Follow-Up clinic
• Tech Led paediatric echo service
(ECHO) TECHNICIAN LED CLINICS
• Tech Led PFO echo clinic
• Tech Led Contrast (bubble) echo clinic
• Tech Led Aortic Stenosis clinic
• Tech Led Exercise Stress Echoes
• Tech Led TOE service
• Tech Led GP access to echo
• Tech Led Valve Follow-Up clinic
• Tech Led paediatric echo service
TECH LED EXERCISE
STRESS ECHOES
• 140 Exercise Stress Echoes annually
• One (afternoon) session per week
• One Echocardiographer
• One Physiology Technologist
• Cardiologist or Physician on the floor
TECH LED EXERCISE
STRESS ECHOES
• Echo review session
• Exercise Stress Echo and ETT reported by Cardiologist
and Echocardiographer*
• Echo findings verified
• Letter dictated
TECH LED TOE
SERVICE
Who should perform TOE studies?
• Consultant cardiologists/anaesthetists/intensivists
• Specialist registrars in training
• Cardiac Technicians
Dr N Bunce – St George’s Hospital, London
TECH LED TOE
SERVICE
• Nelson Hospital
• No senior cardiology registrar
• Single TOE trained Cardiologist
• Senior Echocardiographer assisted in TOEs
last 16yrs
• Sign-off from Gastroenterologist, Cardiologists
• Approx 60-70 per annum
TECH LED TOE
SERVICE
• Nelson Hospital
• Non-sedated TOEs. Safe (85% TOEs St Georges non-sedated)
• Performed in Echo room
• RMO present
• Cardiologist on floor
• Sedated TOEs performed in CCU
(ECHO) TECHNICIAN LED CLINICS
• Tech Led PFO echo clinic
• Tech Led Contrast (bubble) echo clinic
• Tech Led Aortic Stenosis clinic
• Tech Led Exercise Stress Echoes
• Tech Led TOE service
• Tech Led GP access to echo
• Tech Led Valve Follow-Up clinic
• Tech Led paediatric echo service
TECH LED GP ACCESS
TO ECHO
• Why GP access to Echo?
• New A Fib guidelines
• New NICE heart failure guidelines
• Free up cardiology OPD clinics
• Faster access to results
• Empower GPs
• Greater control over echo sessions
• Meet a demand
• Access to appropriate funds
TECH LED GP ACCESS
TO ECHO
• Initially thought access limited to 3 areas
• Murmurs (new)
• A Fib
• ? LV function
TECH LED GP ACCESS
TO ECHO
• Access limited to 2 areas
• Murmurs (new)
• A Fib
• *
TECH LED GP ACCESS
TO ECHO
• Audit 2 month period Oct/Nov ’09 likely referrals
• 14 likely GP referrals/month, estimate doubled to 28 likely referrals
per month
• Jan-April ’10 trial period with covering letter to GP
with echo result
• Up to 10 per month, estimate likely to double
• May ’10, GP education day. GPs notified
• Average 20 GP referrals per month
GP ACCESS TO ECHO
0
5
10
15
20
25
Jan Feb Mar Apr May June July Aug Sept
Year '10
Patientnumbers
GP referrals to Echo '10 GP Educ. day
GP educ. day
TECH LED GP ACCESS
TO ECHO
• Patient not seen by Cardiologist
• Limited to
• Murmurs (new)
• A Fib*
• Echo reviewed at cardiology review session
• Letter dictated by cardiologist to accompany echo report
(ECHO) TECHNICIAN LED CLINICS
• Tech Led PFO echo clinic
• Tech Led Contrast (bubble) echo clinic
• Tech Led Aortic Stenosis clinic
• Tech Led Exercise Stress Echoes
• Tech Led TOE service
• Tech Led GP access to echo
• Tech Led Valve Follow-Up clinic
• Tech Led paediatric echo service
ECHOCARDIOGRAPHER TECHNICIAN LED VALVE
FOLLOW-UP CLINIC
(VALVE CLINIC)
1st prize Affiliates section
EchoValve Follow Up Patient
Cardiologist
OPD
•Follow up organised
•Results/letter to GP
•Results/letter to notes
TECH LED VALVE FOLLOW-UP CLINIC
TRADITIONAL PATIENT-FLOW
EchoValve Follow Up Patient
Cardiologist
OPD
•Follow up organised
•Results/letter to GP
•Results/letter to notes
Valve Follow Up Patient
Valve Clinic
Echo
QOL
B/P
ECG
•Follow up organised
•Results to GP
•Results to notes
Echo review
TRADITIONAL PATIENT-FLOW VS
VALVE CLINIC
REFERRAL TO VALVE CLINIC
• Initial enrolment into Valve Clinic made by the Cardiologist
• Assymptomatic mild, moderate and moderately-severe valve disease
• Aortic Stenosis
• Mitral Regurgitation
• Aortic Regurgitation
• Mitral Stenosis
• Tissue valve replacement
VALVE CLINIC
• Patient aware that they will not see the Cardiologist
• Echocardiogram
• Short QOL questionnaire
• B/P
• ECG
SHORT QOL QUESTIONNAIRE
Change in symptoms
• Presyncope/syncope yes/no
• Increased SOB yes/no
• Chest pain yes/no
• Palpitations yes/no
ECHO REVIEW SESSION
Review Echo,
ECG, B/P, QOL
Valve Clinic
with reviewed
follow-up interval
Valve Clinic
Patient
symptoms/Echo
unchanged
Cardiologist OPD
Clinic visit
+/- Echo
Patient
symptoms/Echo
changed
Patient
Symptoms unchanged
Echo changed
VALVE CLINIC FOLLOW UP
CRITERIA
Aortic Stenosis
•Mild Stenosis 3-5 year Valve Clinic followup
•Moderate Stenosis 1-2 year Valve Clinic followup
•Mod-severe Stenosis Needs cardiology OP review 6 month
Echo/Cardiologist followup
•Severe Stenosis Needs cardiology OP review 3-6 month
(assymptomatic) Echo/Cardiologist followup
VALVE CLINIC FOLLOW UP
CRITERIA
Mitral Regurgitation (MR)
•Mild MR 5 year Valve Clinic followup
•Mild-moderate MR 3 year Valve Clinic followup
•Moderate MR 2 year Valve Clinic followup
•Moderately-severe MR 1 year Valve Clinic followup
•Severe MR Needs cardiology OP review 3-6 month
Echo/Cardiologist followup
VALVE CLINIC FOLLOW UP
CRITERIA
•Patients remain in active follow-up in the Valve Clinic until the age of
80-85 years
• Valve lesion being followed
• Severity of valve lesion
• Patients discharged back to their GP
VALVE CLINIC RESULTS
• Audited: feasibility, safety and efficiency
VALVE CLINIC RESULTS
• Feasible
• Absolutely feasible
• Echoes are not extra echoes
• Altered patient journey
• ‘Extra’ tests: ECG, B/P, QOL
VALVE CLINIC RESULTS
• Safe. No patient was admitted or seen acutely during
the period between Valve Clinic visits
VALVE CLINIC RESULTS
• Efficient
• Makes better use of Echo clinic times
• Makes better use of Cardiologist clinic times
• Fits department ethos on clinical efficiencies
VALVE CLINIC RESULTS
Nov ’06 to Sept ‘10: 715 pt visits
7
107
162
225
274
0
50
100
150
200
250
300
Patient Visits
06 07 08 09 10
Year
Valve Clinic Activity
VALVE CLINIC RESULTS
Nov ’06 to Sept ‘10: 715 pt visits
Valve Lesion Distribution
Aortic Stenosis
43%
MR
25%
AoVR
18%
AR
6%
MVR
6%
MS
1.5%
VALVE CLINIC RESULTS
Nov ’06 to Sept ‘10: 715 pt visits
• <20% of patient’s disease progressed to warrant formal Cardiologist
outpatient review
• >80% of patients entered into the valve clinic remain in active follow-up in
the valve clinic
VALVE CLINIC
• Hugely reduced impact on Cardiologist clinic times
• Reduced patient waiting times
• More timely follow up of chronic valve conditions
• More control over echo sessions
• Appropriate access to appropriate funding
• Proven to be a safe process in which to follow-up
valve lesions
CONCLUSION
Within the framework of tight clinical governance the
Echocardiographer Technician Led Valve Follow-up Clinic has
improved patient care.
Patient waiting times have reduced allowing tight, timely follow
up of chronic conditions.
In addition consultant clinic time has now been targeted towards
the higher risk patients.
VALVE CLINIC
REQUIREMENTS/TECH LED
CLINICS
• Competent Echocardiographer/s
• Technically and clinically*
• Echo database (‘no notes’ dept)
• 100% support from Cardiologists
• Understanding of Cardiology Department funding
streams
(ECHO) TECHNICIAN LED CLINICS
• Tech Led PFO echo clinic
• Tech Led Contrast (bubble) echo clinic
• Tech Led Aortic Stenosis clinic
• Tech Led Exercise Stress Echoes
• Tech Led TOE service
• Tech Led GP access to echo
• Tech Led Valve Follow-Up clinic
• Tech Led paediatric echo service
THANKS

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Mubashar A Choudry MD | Improving Access to Cardiology Services

  • 2. WHY (ECHO) TECHNICIAN LED CLINICS? • Limited resources • Very long wait lists for cardiology clinics • Inefficient utilization of cardiology clinic times • Limited funding • More appropriate follow-up times (valve clinic) • More timely access to echo • More control over echo sessions • Access to funding
  • 3. CARDIOLOGY AUDIT JULY 2010 Echo Stats by Year 0 500 1000 1500 2000 2500 3000 3500 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 Year PatientNumbers
  • 4. (ECHO) TECHNICIAN LED CLINICS • Tech Led PFO echo clinic • Tech Led Contrast (bubble) echo clinic • Tech Led Aortic Stenosis clinic • Tech Led Exercise Stress Echoes • Tech Led TOE service • Tech Led GP access to echo • Tech Led Valve Follow-Up clinic • Tech Led paediatric echo service
  • 5. (ECHO) TECHNICIAN LED CLINICS NELSON HOSPITAL • Tech Led PFO echo clinic • Tech Led Contrast (bubble) echo clinic • Tech Led Aortic Stenosis clinic • Tech Led Exercise Stress Echoes • Tech Led TOE service • Tech Led GP access to echo • Tech Led Valve Follow-Up clinic • Tech Led paediatric echo service
  • 6. (ECHO) TECHNICIAN LED CLINICS • Tech Led PFO echo clinic • Tech Led Contrast (bubble) echo clinic • Tech Led Aortic Stenosis clinic • Tech Led Exercise Stress Echoes • Tech Led TOE service • Tech Led GP access to echo • Tech Led Valve Follow-Up clinic • Tech Led paediatric echo service
  • 7. TECH LED EXERCISE STRESS ECHOES • 140 Exercise Stress Echoes annually • One (afternoon) session per week • One Echocardiographer • One Physiology Technologist • Cardiologist or Physician on the floor
  • 8. TECH LED EXERCISE STRESS ECHOES • Echo review session • Exercise Stress Echo and ETT reported by Cardiologist and Echocardiographer* • Echo findings verified • Letter dictated
  • 9.
  • 10. TECH LED TOE SERVICE Who should perform TOE studies? • Consultant cardiologists/anaesthetists/intensivists • Specialist registrars in training • Cardiac Technicians Dr N Bunce – St George’s Hospital, London
  • 11. TECH LED TOE SERVICE • Nelson Hospital • No senior cardiology registrar • Single TOE trained Cardiologist • Senior Echocardiographer assisted in TOEs last 16yrs • Sign-off from Gastroenterologist, Cardiologists • Approx 60-70 per annum
  • 12. TECH LED TOE SERVICE • Nelson Hospital • Non-sedated TOEs. Safe (85% TOEs St Georges non-sedated) • Performed in Echo room • RMO present • Cardiologist on floor • Sedated TOEs performed in CCU
  • 13. (ECHO) TECHNICIAN LED CLINICS • Tech Led PFO echo clinic • Tech Led Contrast (bubble) echo clinic • Tech Led Aortic Stenosis clinic • Tech Led Exercise Stress Echoes • Tech Led TOE service • Tech Led GP access to echo • Tech Led Valve Follow-Up clinic • Tech Led paediatric echo service
  • 14. TECH LED GP ACCESS TO ECHO • Why GP access to Echo? • New A Fib guidelines • New NICE heart failure guidelines • Free up cardiology OPD clinics • Faster access to results • Empower GPs • Greater control over echo sessions • Meet a demand • Access to appropriate funds
  • 15. TECH LED GP ACCESS TO ECHO • Initially thought access limited to 3 areas • Murmurs (new) • A Fib • ? LV function
  • 16. TECH LED GP ACCESS TO ECHO • Access limited to 2 areas • Murmurs (new) • A Fib • *
  • 17. TECH LED GP ACCESS TO ECHO • Audit 2 month period Oct/Nov ’09 likely referrals • 14 likely GP referrals/month, estimate doubled to 28 likely referrals per month • Jan-April ’10 trial period with covering letter to GP with echo result • Up to 10 per month, estimate likely to double • May ’10, GP education day. GPs notified • Average 20 GP referrals per month
  • 18. GP ACCESS TO ECHO 0 5 10 15 20 25 Jan Feb Mar Apr May June July Aug Sept Year '10 Patientnumbers GP referrals to Echo '10 GP Educ. day GP educ. day
  • 19. TECH LED GP ACCESS TO ECHO • Patient not seen by Cardiologist • Limited to • Murmurs (new) • A Fib* • Echo reviewed at cardiology review session • Letter dictated by cardiologist to accompany echo report
  • 20. (ECHO) TECHNICIAN LED CLINICS • Tech Led PFO echo clinic • Tech Led Contrast (bubble) echo clinic • Tech Led Aortic Stenosis clinic • Tech Led Exercise Stress Echoes • Tech Led TOE service • Tech Led GP access to echo • Tech Led Valve Follow-Up clinic • Tech Led paediatric echo service
  • 21. ECHOCARDIOGRAPHER TECHNICIAN LED VALVE FOLLOW-UP CLINIC (VALVE CLINIC) 1st prize Affiliates section
  • 22. EchoValve Follow Up Patient Cardiologist OPD •Follow up organised •Results/letter to GP •Results/letter to notes TECH LED VALVE FOLLOW-UP CLINIC TRADITIONAL PATIENT-FLOW
  • 23. EchoValve Follow Up Patient Cardiologist OPD •Follow up organised •Results/letter to GP •Results/letter to notes Valve Follow Up Patient Valve Clinic Echo QOL B/P ECG •Follow up organised •Results to GP •Results to notes Echo review TRADITIONAL PATIENT-FLOW VS VALVE CLINIC
  • 24. REFERRAL TO VALVE CLINIC • Initial enrolment into Valve Clinic made by the Cardiologist • Assymptomatic mild, moderate and moderately-severe valve disease • Aortic Stenosis • Mitral Regurgitation • Aortic Regurgitation • Mitral Stenosis • Tissue valve replacement
  • 25. VALVE CLINIC • Patient aware that they will not see the Cardiologist • Echocardiogram • Short QOL questionnaire • B/P • ECG
  • 26. SHORT QOL QUESTIONNAIRE Change in symptoms • Presyncope/syncope yes/no • Increased SOB yes/no • Chest pain yes/no • Palpitations yes/no
  • 27.
  • 28. ECHO REVIEW SESSION Review Echo, ECG, B/P, QOL Valve Clinic with reviewed follow-up interval Valve Clinic Patient symptoms/Echo unchanged Cardiologist OPD Clinic visit +/- Echo Patient symptoms/Echo changed Patient Symptoms unchanged Echo changed
  • 29. VALVE CLINIC FOLLOW UP CRITERIA Aortic Stenosis •Mild Stenosis 3-5 year Valve Clinic followup •Moderate Stenosis 1-2 year Valve Clinic followup •Mod-severe Stenosis Needs cardiology OP review 6 month Echo/Cardiologist followup •Severe Stenosis Needs cardiology OP review 3-6 month (assymptomatic) Echo/Cardiologist followup
  • 30. VALVE CLINIC FOLLOW UP CRITERIA Mitral Regurgitation (MR) •Mild MR 5 year Valve Clinic followup •Mild-moderate MR 3 year Valve Clinic followup •Moderate MR 2 year Valve Clinic followup •Moderately-severe MR 1 year Valve Clinic followup •Severe MR Needs cardiology OP review 3-6 month Echo/Cardiologist followup
  • 31. VALVE CLINIC FOLLOW UP CRITERIA •Patients remain in active follow-up in the Valve Clinic until the age of 80-85 years • Valve lesion being followed • Severity of valve lesion • Patients discharged back to their GP
  • 32. VALVE CLINIC RESULTS • Audited: feasibility, safety and efficiency
  • 33. VALVE CLINIC RESULTS • Feasible • Absolutely feasible • Echoes are not extra echoes • Altered patient journey • ‘Extra’ tests: ECG, B/P, QOL
  • 34. VALVE CLINIC RESULTS • Safe. No patient was admitted or seen acutely during the period between Valve Clinic visits
  • 35. VALVE CLINIC RESULTS • Efficient • Makes better use of Echo clinic times • Makes better use of Cardiologist clinic times • Fits department ethos on clinical efficiencies
  • 36. VALVE CLINIC RESULTS Nov ’06 to Sept ‘10: 715 pt visits 7 107 162 225 274 0 50 100 150 200 250 300 Patient Visits 06 07 08 09 10 Year Valve Clinic Activity
  • 37. VALVE CLINIC RESULTS Nov ’06 to Sept ‘10: 715 pt visits Valve Lesion Distribution Aortic Stenosis 43% MR 25% AoVR 18% AR 6% MVR 6% MS 1.5%
  • 38. VALVE CLINIC RESULTS Nov ’06 to Sept ‘10: 715 pt visits • <20% of patient’s disease progressed to warrant formal Cardiologist outpatient review • >80% of patients entered into the valve clinic remain in active follow-up in the valve clinic
  • 39. VALVE CLINIC • Hugely reduced impact on Cardiologist clinic times • Reduced patient waiting times • More timely follow up of chronic valve conditions • More control over echo sessions • Appropriate access to appropriate funding • Proven to be a safe process in which to follow-up valve lesions
  • 40. CONCLUSION Within the framework of tight clinical governance the Echocardiographer Technician Led Valve Follow-up Clinic has improved patient care. Patient waiting times have reduced allowing tight, timely follow up of chronic conditions. In addition consultant clinic time has now been targeted towards the higher risk patients.
  • 41. VALVE CLINIC REQUIREMENTS/TECH LED CLINICS • Competent Echocardiographer/s • Technically and clinically* • Echo database (‘no notes’ dept) • 100% support from Cardiologists • Understanding of Cardiology Department funding streams
  • 42. (ECHO) TECHNICIAN LED CLINICS • Tech Led PFO echo clinic • Tech Led Contrast (bubble) echo clinic • Tech Led Aortic Stenosis clinic • Tech Led Exercise Stress Echoes • Tech Led TOE service • Tech Led GP access to echo • Tech Led Valve Follow-Up clinic • Tech Led paediatric echo service