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MS.CATRINA A. EBOL
The business of travel has evolved
especially in the internet age. It has
taken tourism to new heights with
online booking , selling , tracking
and even hiring their own staff. For
a travel management company to be
able to perform high standards in
business and achieve tremendous
success , it needs the collaboration
of different people. These people
work together so that they are able
to serve the traveling public.
A. Administration
B. Operations
C. Marketing and Sales
The administrator of TMCs performs different
function .These are the following:
A.General Administration
handles the legal aspects of
the organization. The
implementation of company
policies and rules, standard
operation procedures are
initiated by this department
B. Personnel section
takes care of hiring ,training,
and educating their staff.
c. Accounting section
Manages all records of the
company, including all licenses
and permits. All billings ,credit
and collection and formulation of
budget, as well as monitoring of
payables and receivable are taken
car of this department.
D. Finance section
is the money side of the
business. It handles all records
and take care of all the cash
collected and disbursed..
The Operations Department acts
as the implementer in the
delivery of the company’s core
product which is to serve as
intermediary between the
suppliers and the client. Among
big TMC/travel agency, operations
is sub-divided into two section
namely: Travel Operations and
Tour Operations.
A. Travel Operations
Take care of the needs of
traveller even before they embark
on a journey
B. Tour Operations
deals with creating, designing,
developing and costing tour for a
group of traveller. It consist tour
operators, tour coordinator , tour
guides and escort, among other
Marketing section- the one in
charge in terms of creating
awareness about their product,
services, and other information
about their agency . it creates
more sales opportunities for
the company
Sales section - that does the
selling after all the concerted
effort of the marketing
section .
1. Small-sized TMC
2. Medium-Sized TMC
3. Large-Sized TMC
Minimal number of employees with a
manager and his or her secretary
and other staff who are manning
different department
3 Division
1.Administration
2.Operations
3. Sale
3 Division
1.Administration
2.Operations
3. Sale
They also have managers for every
division. In additional, each
division is manned with a number
of employees working on different
sections
3 Division
They also have managers for every
division. In addition , each division
is manned with a number of
employees working on different
sections. For example, in the
administration department, there
are the administrative manager, an
accountant
Small-sized TMC
Medium-sized TMC
Large-sized TMC
Small-sized TMC
Large-sized TMC
Administration
It handle the legal aspect
of the organization?
General
Administration
Administration
It Manages all records of the
company. including all
licenses and permit?
Accounting section
Administration
It handles all records and
take care of all the cash
collected and disbursed?
Finance Section
Operations
It take care of the needs of
travellers even before they
embark on a journey?
Travel Operation
Operations
It deals with creating,
designing , and developing
and costing tour for a group
travelers.
Tour Operation
1. SECTORS OF PHILIPPINE TOURISM INUSTRY
A. GOVERNMENT SECTORS
1.DEPARTMENT OF TOURISM
2. OFFICIAL OF DOT
3. DOT ATTACH AGENCIES AND
CORPORATION.
4. OTHER GOVERNMENT UNIT
2. TRAVEL MANAGEMENT COMPANIES AND
TRAVEL AGENCY.
2. TRAVEL MANAGEMENT COMPANIES AND
TRAVEL AGENCY.
A.DIFFERENT KINDS OF TRAVEL
AGENCIES.
1. Traditional way
2. New Way
C. SALES AND REVENUE OF A TMC
D. DIFFERENT SIZE OF TMC

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MS.TLE Departmental function of a travel management company

  • 2. The business of travel has evolved especially in the internet age. It has taken tourism to new heights with online booking , selling , tracking and even hiring their own staff. For a travel management company to be able to perform high standards in business and achieve tremendous success , it needs the collaboration of different people. These people work together so that they are able to serve the traveling public.
  • 4. The administrator of TMCs performs different function .These are the following: A.General Administration handles the legal aspects of the organization. The implementation of company policies and rules, standard operation procedures are initiated by this department
  • 5. B. Personnel section takes care of hiring ,training, and educating their staff.
  • 6. c. Accounting section Manages all records of the company, including all licenses and permits. All billings ,credit and collection and formulation of budget, as well as monitoring of payables and receivable are taken car of this department.
  • 7. D. Finance section is the money side of the business. It handles all records and take care of all the cash collected and disbursed..
  • 8. The Operations Department acts as the implementer in the delivery of the company’s core product which is to serve as intermediary between the suppliers and the client. Among big TMC/travel agency, operations is sub-divided into two section namely: Travel Operations and Tour Operations.
  • 9. A. Travel Operations Take care of the needs of traveller even before they embark on a journey B. Tour Operations deals with creating, designing, developing and costing tour for a group of traveller. It consist tour operators, tour coordinator , tour guides and escort, among other
  • 10. Marketing section- the one in charge in terms of creating awareness about their product, services, and other information about their agency . it creates more sales opportunities for the company
  • 11. Sales section - that does the selling after all the concerted effort of the marketing section .
  • 12. 1. Small-sized TMC 2. Medium-Sized TMC 3. Large-Sized TMC
  • 13. Minimal number of employees with a manager and his or her secretary and other staff who are manning different department 3 Division 1.Administration 2.Operations 3. Sale
  • 14. 3 Division 1.Administration 2.Operations 3. Sale They also have managers for every division. In additional, each division is manned with a number of employees working on different sections
  • 15. 3 Division They also have managers for every division. In addition , each division is manned with a number of employees working on different sections. For example, in the administration department, there are the administrative manager, an accountant
  • 16.
  • 20. Administration It handle the legal aspect of the organization? General Administration
  • 21. Administration It Manages all records of the company. including all licenses and permit? Accounting section
  • 22. Administration It handles all records and take care of all the cash collected and disbursed? Finance Section
  • 23. Operations It take care of the needs of travellers even before they embark on a journey? Travel Operation
  • 24. Operations It deals with creating, designing , and developing and costing tour for a group travelers. Tour Operation
  • 25. 1. SECTORS OF PHILIPPINE TOURISM INUSTRY A. GOVERNMENT SECTORS 1.DEPARTMENT OF TOURISM 2. OFFICIAL OF DOT 3. DOT ATTACH AGENCIES AND CORPORATION. 4. OTHER GOVERNMENT UNIT 2. TRAVEL MANAGEMENT COMPANIES AND TRAVEL AGENCY.
  • 26. 2. TRAVEL MANAGEMENT COMPANIES AND TRAVEL AGENCY. A.DIFFERENT KINDS OF TRAVEL AGENCIES. 1. Traditional way 2. New Way C. SALES AND REVENUE OF A TMC D. DIFFERENT SIZE OF TMC