This document contains contact and education information for Madeleine Shields. It summarizes her professional experience including her current role as Broker Experience Manager at LendingHome, where she is responsible for increasing revenue from brokers by ensuring borrower qualifications, documentation, and application process support. Previous roles include Customer Growth Specialist at LendingHome, Bank Teller at Union Bank, and Foreign Exchange Broker Intern at FXCM where responsibilities included customer support, sales, and market updates.