Social work resume

1. DAVID F. PERFETTE, MSW
138 Sunset Terrace • Tonawanda, NY 14150 • 716-308-5165 • dperfy@gmail.com
Social Work Professional Profile
⬧ Master of Social Work recent graduate with a focus on dialectical behavioral therapy, and experience
working with a diverse population of all ages.
⬧ Genuinely caring and empathetic person with twenty years of social work related experience making a
strong impact through teaching, advocacy, mentoring, and non-profit management.
⬧ Exceptional and effective communicator in one-on-one interactions, and group education.
⬧ Demonstrated ability to make positive change in the lives of others.
⬧ Member of the Phi Alpha Honor Society, for academic achievement.
⬧ Achieved a 3.65 GPA.
⬧ Received highest marks for all criteria during internship with Erie County Medical Center.
⬧ Volunteer of the Year 2015.
SOCIAL WORK & RELATED EXPERIENCE
ERIE COUNTY MEDICAL CENTER, OUTPATIENT CLINIC 2016 – 2017
MICA team – Clinical Intern
 Led and co-facilitated various counseling groups daily, including preparing group lesson plans and
writing client notes.
 Worked with a diverse population typically suffering from mental illness, substance abuse and a high
level of dysfunction.
 Observed supervisor as he worked with various clients and provided ocassional one on one therapy.
 Proficient in educating clients in the various lesson modules of dialectical behavioral therapy.
 Contributed to bi-weekly team meetings on clients of various risk level.
 Fostered a strong therapeutic relationship with clients as reflected by the clients, their completion of
the program, and on my evalution.
 Received a 5 out of 5 score on all evaluation criteria.
MORLOCK FOUNDATION 2015 - 2016
Case Management Intern
 Learned and navigated community services to provide telephone based assistance to clients in need.
 Created a plan for the foundation to become a Medicaid service provider and receive public funding.
 Researched and created a plan for the agency to provide telephone-based intervention to newly
discharged hospital patients, and help hospitals meet government-established goals in reducing post-
discharge readmissions and costs. Remained beyond the length of my contract to complete my work.
PROFESSIONAL DANCE INSTRUCTOR 1998 - 2006
Various Privately owned Schools
 Instructed children, adolescents, and adults of all levels and aspirations.
 Developed the knowledge and ability to provide a rewarding experience to students of different ages,
backgrounds, and aspirations.
BUFFALO CITY BALLET INC. 2001 - 2002
Director of Operations
 Converted the company school from primarily public-supported institution to equal blend of revenue
generating operations and public and private funding.

2.  Implemented changes in Buffalo City Ballet training school to better serve the needs of a diverse
population of students, including at-risk children, and all other involved parties within the community,
resulting in greatly improved enrollment, student participation and community involvement.
 Created and implemented new strategic business plan for dance company school with flat
performance numbers and revenues; increased enrollment by 33% and revenues by 35%.
 Advocated for these children through grant writing, and presenting and supporting of said grant
proposals before institutional committees or boards; provided applicable documentation to public and
private philanthropic organizations.
 Developed and managed strong relationships with clients, vendors, and other applicable entities.
Ballet Instructor 2000 - 2002
 Provided ballet instruction to a diverse, socioeconomic group of at-risk youth.
 Developed skills in working with at-risk children who have difficulty regulating their behavior.
VOLUNTEER WORK
FAMILY HELP CENTER 2005 - 2015
Volunteer
 Awarded Volunteer of the Year in 2015.
 Youth Mentor: Met bi-weekly, over five years, with a special needs high school student, providing
guidance and companionship. Played an integral role in his decision to pursue a four year education.
 Parent Help Line: Provided assistance and support, over the phone, to parents struggling or in crisis.
 Tutor: Assisted at-risk children in the Buffalo Public School system with their homework.
 General Volunteer: Regularly helped in the Center’s various events and activities.
EDUCATION
Master of Social Work
Daemen College, 2018
Bachelor of Science in Business Management
University at Buffalo, The State University of New York, 1999
OTHER EXPERIENCE
VISTA HOMES & HOME IMPROVEMENT LLC 2003 – Present
Sole Proprietor
 Custom cabinetry and new home construction. As time permits.
FIRSTSOURCE ADVANTAGE LLC, Getzville, NY 2009 – 2015
Collections Agent
 Successfully problem solved with customers to resolve highly sensitive financial matters, often in the
tens of thousands of dollars, and often over years in duration.
 Received Kudos Award: Highest distinction for Outstanding Customer Experience.
 Maintained a high level of client service and ethics while also ranking in the top 10% of all collectors.
 Served on select committee to advise Firstsource on general improvements in operations, collections
and customer service; one of 10 employees chosen out of 500 for this appointment.
REFERENCES AVAILABLE UPON REQUEST