Ms. Mega Arumugam has extensive experience in safeguarding training and consulting, specializing in topics related to domestic abuse, sexual violence, child protection, and vulnerable adult safeguarding. She has advanced qualifications and has delivered training to social services professionals, educators, volunteers and others. Her career has included managing safeguarding training for a large charity as well as developing domestic violence support services. She demonstrates strong project management, training, and people leadership skills.
Branding is defining your professional persona and message to represent yourself or your business. An effective brand has a professional presentation and consistent messaging delivered through verbal, visual, and social channels. Creating a strong brand involves determining the defining quality or "soul" of your brand and putting your vision into action through finding your core message and being consistent in delivering it.
Hiei Rose provides a portfolio summarizing their experience in various areas of design including fabrication, graphic design, 3D modeling, drafting, installation design, photography, and project management. The portfolio contains images and documents showing residential and commercial design projects completed during their education at Cal Poly as well as fabrication projects managed at Turner Exhibits.
Ghazaros Aghayan was an Armenian writer, educator, folklorist, historian, linguist and public figure born in 1840 in what is now Georgia. He received an early education before working various jobs and joining Armenian cultural revival efforts in the 19th century. Aghayan managed the monthly Ararat from 1868-1870 and later taught in several Armenian schools while writing textbooks. He authored several novels, poems, memoirs and educational works before passing away in Tiflis in 1911 at the age of 71.
O documento discute a evolução da comunicação humana através das eras dos símbolos, da fala, da escrita, da impressão e da informação. Também aborda conceitos como canal, contexto, ruído, feedback, redundância e entropia no processo de comunicação, além de distinguir comunicação e informação. Por fim, apresenta uma perspectiva histórica da comunicação educacional de acordo com Jean-Cloutier.
El documento habla sobre coronas y puentes dentales. Explica que las coronas se usan para cubrir dientes dañados o implantes, mientras que los puentes cubren espacios donde faltan uno o más dientes. También describe los diferentes tipos de materiales usados como metal-cerámica, aleaciones de oro y cerámica, y cómo se hacen las coronas y puentes a través de un proceso que incluye tomada de impresiones, modelos de trabajo y pruebas instaladas por el dentista.
Los ataches son dispositivos mecánicos utilizados para fijar y estabilizar prótesis dentales. Se clasifican según su fabricación, retención, función y localización. Proporcionan retención mediante fricción, mecánica o una combinación de ambas. Los ataches magnéticos ofrecen una alternativa más pequeña y de fácil uso pero con menor estabilidad.
Comportamiento de la adhesión en los margenes cervicales de las restauracionesDavid Campoverde
El documento describe la transformación de la odontología contemporánea con el uso de la adhesión en lugar de la retención mecánica. Explica diferentes tipos de adhesión como la micromecánica y macromecánica. También discute líneas de acabado como el bisel, hombro y filo de cuchillo. Examina el comportamiento de las fuerzas según el tipo de preparación cavitaria y cómo la adhesión mejora las restauraciones de clase II, III, IV y V. Finalmente, analiza la filtración marginal.
Branding is defining your professional persona and message to represent yourself or your business. An effective brand has a professional presentation and consistent messaging delivered through verbal, visual, and social channels. Creating a strong brand involves determining the defining quality or "soul" of your brand and putting your vision into action through finding your core message and being consistent in delivering it.
Hiei Rose provides a portfolio summarizing their experience in various areas of design including fabrication, graphic design, 3D modeling, drafting, installation design, photography, and project management. The portfolio contains images and documents showing residential and commercial design projects completed during their education at Cal Poly as well as fabrication projects managed at Turner Exhibits.
Ghazaros Aghayan was an Armenian writer, educator, folklorist, historian, linguist and public figure born in 1840 in what is now Georgia. He received an early education before working various jobs and joining Armenian cultural revival efforts in the 19th century. Aghayan managed the monthly Ararat from 1868-1870 and later taught in several Armenian schools while writing textbooks. He authored several novels, poems, memoirs and educational works before passing away in Tiflis in 1911 at the age of 71.
O documento discute a evolução da comunicação humana através das eras dos símbolos, da fala, da escrita, da impressão e da informação. Também aborda conceitos como canal, contexto, ruído, feedback, redundância e entropia no processo de comunicação, além de distinguir comunicação e informação. Por fim, apresenta uma perspectiva histórica da comunicação educacional de acordo com Jean-Cloutier.
El documento habla sobre coronas y puentes dentales. Explica que las coronas se usan para cubrir dientes dañados o implantes, mientras que los puentes cubren espacios donde faltan uno o más dientes. También describe los diferentes tipos de materiales usados como metal-cerámica, aleaciones de oro y cerámica, y cómo se hacen las coronas y puentes a través de un proceso que incluye tomada de impresiones, modelos de trabajo y pruebas instaladas por el dentista.
Los ataches son dispositivos mecánicos utilizados para fijar y estabilizar prótesis dentales. Se clasifican según su fabricación, retención, función y localización. Proporcionan retención mediante fricción, mecánica o una combinación de ambas. Los ataches magnéticos ofrecen una alternativa más pequeña y de fácil uso pero con menor estabilidad.
Comportamiento de la adhesión en los margenes cervicales de las restauracionesDavid Campoverde
El documento describe la transformación de la odontología contemporánea con el uso de la adhesión en lugar de la retención mecánica. Explica diferentes tipos de adhesión como la micromecánica y macromecánica. También discute líneas de acabado como el bisel, hombro y filo de cuchillo. Examina el comportamiento de las fuerzas según el tipo de preparación cavitaria y cómo la adhesión mejora las restauraciones de clase II, III, IV y V. Finalmente, analiza la filtración marginal.
Jim Nicholls has over 25 years of experience in child protection policy development, research, and leadership roles. His career has included positions as a Practice Adviser, Court Coordinator, and Senior Advisor on child safeguarding. He holds qualifications including a Masters in Social History and Graduate Certificates in Statutory Child Protection and Client Assessment. Nicholls seeks to apply evidence-based best practices, identify risks, and drive continual improvement in child protection systems.
Claire Griffiths has extensive experience managing services for children and families, including children's homes, youth offending teams, and early help services. She has strong skills in change management, project management, performance management, and partnership working. She is experienced in operational management, staff supervision, and designing new programs, processes, and interventions.
Lisa Jenkins is seeking a training or supervisory position utilizing her qualifications. She has excellent communication skills and experience in project management, time management, and meeting deadlines. Her background demonstrates an ability to work independently and as part of a team in various settings. She has over 10 years of experience in victim advocacy, family support programs, and employment readiness programs while serving with the Army in Germany and Colorado. Her experience includes program management, training, community outreach, and working with victims of domestic abuse and sexual assault.
This document provides a summary of Zahid Hussain Qazi's professional profile and experience in development work. It outlines his educational background in gender studies and languages spoken. It also lists his areas of expertise including gender mainstreaming, monitoring and evaluation, capacity building, and livelihood projects. Finally, it describes his work history in program management, monitoring and evaluation, inter-personal communication, and field monitoring from 2006 to the present.
2016 Full Resume references upon requestRuth Hardy
This individual has over 20 years of experience in probation, investigations, and ministry. They are currently an Investigations Manager, overseeing a team that investigates complaints about government departments such as the Ministry of Justice. Prior to this role, they worked for over 15 years in probation, eventually becoming a Senior Probation Officer supervising staff and offenders. They also have experience as a Minister of Religion, providing pastoral care and managing facilities.
1) This document outlines the job profile for an Emergency Response Personnel Monitoring, Evaluation, Accountability & Learning Adviser position with Save the Children UK.
2) The ERP MEAL Adviser will generally be deployed to provide technical support in medium to large-scale emergencies or fill senior technical roles in chronic humanitarian programs.
3) Key responsibilities include leading MEAL system design and implementation, evaluations, data analysis, capacity building, and ensuring accountability and community participation in programs.
This document is a resume for Kim Shade, who has 20 years of experience working in disability services. The resume outlines her professional objective of assisting people with disabilities to live independently. It then details her extensive experience in various roles within disability services, including as a casework consultant, practice support coordinator, residential service worker, and acting team leader. The resume also lists her education qualifications and training, as well as referees available upon request.
Pavlo Quintana provides his contact information and includes a summary of his education and qualifications. He has a Master's degree in Administration and Organizational Management from University of Phoenix and a Bachelor's degree in Liberal Arts from University of New Mexico. His resume outlines nearly 17 years of experience at Los Alamos National Laboratory in roles such as a Contractor Assurance Specialist and Associate Ombudsperson. He also lists his computer skills and extensive formal training in areas like employment law, mediation, and diversity awareness.
Mouli Samira Rahman has over 15 years of experience in safety roles. She currently works as an Inspector Assistant for the Office of Rail Regulation, where her responsibilities include event management, occupational health training and site inspections. Prior to her current role, she held safety positions at the Health and Safety Executive and worked as a teacher in Bangladesh. She is fluent in Bengali and German and holds qualifications in occupational safety and health.
Victoria Ryles is seeking a new position that offers challenges and opportunities for progression. She has over 20 years of experience in customer service roles, including as a cabin crew member and hair stylist. She also has experience in education roles, most recently as a project development officer helping young adult carers. Victoria has strong communication, teamwork, and problem-solving skills developed through her diverse work history. She holds qualifications in hairdressing, customer service, teaching, and sociology.
This document provides a summary of Mital Vasta's qualifications, work experience, and achievements. It includes details of her MA in International Relations from the University of Leicester, as well as previous roles in customer service, sales, and volunteering. Currently, Mital works as a Graduate Case Handler for Deloitte helping to resolve banking complaints, and also works part-time as a Sales Advisor for Dune Group.
Douglas Harrison has over 20 years of experience as a Correctional Officer and manager in the corrections field. He has strong skills in staff training, performance management, emergency management, and leading teams. He is currently studying for a graduate certificate in Business Management. Harrison is looking for a new managerial position that utilizes his experience and allows for further professional development.
Mrs Lucia Renshaw has over 30 years of experience in regulatory roles. She currently works as a Team Manager for Public Protection at Rochdale MBC, where she supervises and manages multi-functional teams. She has extensive experience in people management, project management, budget management, and partnership working. Mrs Renshaw holds qualifications in management, auditing, and consumer protection and regularly updates her training in relevant areas.
Robert Newlands has over 30 years of experience in social work, including managing child protection services and teams. He is skilled in performance management, developing multi-agency partnerships, and improving referral processes. Currently he is seeking a senior management position where he can utilize his expertise in safeguarding, quality assurance, and developing high performing organizations.
This document provides a summary of Ghandi MohammadMousaAl Bakkar's professional experience and qualifications. It outlines his extensive experience managing programs for refugees and displaced people in Jordan, including over $8 million in grants. It also details his experience developing training programs, materials, and strategies in areas like child protection, early childhood development, career counseling, and life skills. A variety of qualifications are listed, including education in sociology and chemical engineering, as well as language skills in Arabic and English.
This document provides a summary of qualifications for an experienced social services professional. It outlines 20 years of experience in areas such as clinical assessment, program development, case management, teaching, and leadership roles in government boards. Core strengths include assessment skills, communication, training, and knowledge of legislation. Education includes degrees in psychology/sociology as well as certificates in teaching and working with families.
The Corrections Officer is responsible for the safe, secure, and humane containment of offenders in prisons or outside facilities. Key duties include maintaining security, supporting offender rehabilitation programs, ensuring compliance with policies and procedures, and administering health and safety. The officer must have knowledge of corrections policies and procedures, demonstrate effective offender management and communication skills, and work well as part of a team.
Mary Goretty Oyella has over 10 years of experience working in gender, protection, and humanitarian roles in South Sudan. Her experience includes serving as a Gender and GBV Specialist for UNFPA South Sudan, providing technical support and coordination on gender and GBV issues. She also worked as a Protection and GBV Consultant for INTERSOS, managing protection and GBV projects. Additionally, she served as PPA2 Manager for World Vision South Sudan, overseeing social accountability and child protection programs.
Sue-Ann Maislin is an organizational development and training professional with over 15 years of experience designing and implementing initiatives to optimize individual and organizational health, safety, and performance. She has extensive experience facilitating award-winning training programs on topics such as mental health, workplace accommodation, labour disruptions, diversity and inclusion, and occupational stress. Her client experience includes various government agencies and large corporations. She holds graduate degrees in education and certificates in instructional design, workplace wellness, and financial services.
Jim Nicholls has over 25 years of experience in child protection policy development, research, and leadership roles. His career has included positions as a Practice Adviser, Court Coordinator, and Senior Advisor on child safeguarding. He holds qualifications including a Masters in Social History and Graduate Certificates in Statutory Child Protection and Client Assessment. Nicholls seeks to apply evidence-based best practices, identify risks, and drive continual improvement in child protection systems.
Claire Griffiths has extensive experience managing services for children and families, including children's homes, youth offending teams, and early help services. She has strong skills in change management, project management, performance management, and partnership working. She is experienced in operational management, staff supervision, and designing new programs, processes, and interventions.
Lisa Jenkins is seeking a training or supervisory position utilizing her qualifications. She has excellent communication skills and experience in project management, time management, and meeting deadlines. Her background demonstrates an ability to work independently and as part of a team in various settings. She has over 10 years of experience in victim advocacy, family support programs, and employment readiness programs while serving with the Army in Germany and Colorado. Her experience includes program management, training, community outreach, and working with victims of domestic abuse and sexual assault.
This document provides a summary of Zahid Hussain Qazi's professional profile and experience in development work. It outlines his educational background in gender studies and languages spoken. It also lists his areas of expertise including gender mainstreaming, monitoring and evaluation, capacity building, and livelihood projects. Finally, it describes his work history in program management, monitoring and evaluation, inter-personal communication, and field monitoring from 2006 to the present.
2016 Full Resume references upon requestRuth Hardy
This individual has over 20 years of experience in probation, investigations, and ministry. They are currently an Investigations Manager, overseeing a team that investigates complaints about government departments such as the Ministry of Justice. Prior to this role, they worked for over 15 years in probation, eventually becoming a Senior Probation Officer supervising staff and offenders. They also have experience as a Minister of Religion, providing pastoral care and managing facilities.
1) This document outlines the job profile for an Emergency Response Personnel Monitoring, Evaluation, Accountability & Learning Adviser position with Save the Children UK.
2) The ERP MEAL Adviser will generally be deployed to provide technical support in medium to large-scale emergencies or fill senior technical roles in chronic humanitarian programs.
3) Key responsibilities include leading MEAL system design and implementation, evaluations, data analysis, capacity building, and ensuring accountability and community participation in programs.
This document is a resume for Kim Shade, who has 20 years of experience working in disability services. The resume outlines her professional objective of assisting people with disabilities to live independently. It then details her extensive experience in various roles within disability services, including as a casework consultant, practice support coordinator, residential service worker, and acting team leader. The resume also lists her education qualifications and training, as well as referees available upon request.
Pavlo Quintana provides his contact information and includes a summary of his education and qualifications. He has a Master's degree in Administration and Organizational Management from University of Phoenix and a Bachelor's degree in Liberal Arts from University of New Mexico. His resume outlines nearly 17 years of experience at Los Alamos National Laboratory in roles such as a Contractor Assurance Specialist and Associate Ombudsperson. He also lists his computer skills and extensive formal training in areas like employment law, mediation, and diversity awareness.
Mouli Samira Rahman has over 15 years of experience in safety roles. She currently works as an Inspector Assistant for the Office of Rail Regulation, where her responsibilities include event management, occupational health training and site inspections. Prior to her current role, she held safety positions at the Health and Safety Executive and worked as a teacher in Bangladesh. She is fluent in Bengali and German and holds qualifications in occupational safety and health.
Victoria Ryles is seeking a new position that offers challenges and opportunities for progression. She has over 20 years of experience in customer service roles, including as a cabin crew member and hair stylist. She also has experience in education roles, most recently as a project development officer helping young adult carers. Victoria has strong communication, teamwork, and problem-solving skills developed through her diverse work history. She holds qualifications in hairdressing, customer service, teaching, and sociology.
This document provides a summary of Mital Vasta's qualifications, work experience, and achievements. It includes details of her MA in International Relations from the University of Leicester, as well as previous roles in customer service, sales, and volunteering. Currently, Mital works as a Graduate Case Handler for Deloitte helping to resolve banking complaints, and also works part-time as a Sales Advisor for Dune Group.
Douglas Harrison has over 20 years of experience as a Correctional Officer and manager in the corrections field. He has strong skills in staff training, performance management, emergency management, and leading teams. He is currently studying for a graduate certificate in Business Management. Harrison is looking for a new managerial position that utilizes his experience and allows for further professional development.
Mrs Lucia Renshaw has over 30 years of experience in regulatory roles. She currently works as a Team Manager for Public Protection at Rochdale MBC, where she supervises and manages multi-functional teams. She has extensive experience in people management, project management, budget management, and partnership working. Mrs Renshaw holds qualifications in management, auditing, and consumer protection and regularly updates her training in relevant areas.
Robert Newlands has over 30 years of experience in social work, including managing child protection services and teams. He is skilled in performance management, developing multi-agency partnerships, and improving referral processes. Currently he is seeking a senior management position where he can utilize his expertise in safeguarding, quality assurance, and developing high performing organizations.
This document provides a summary of Ghandi MohammadMousaAl Bakkar's professional experience and qualifications. It outlines his extensive experience managing programs for refugees and displaced people in Jordan, including over $8 million in grants. It also details his experience developing training programs, materials, and strategies in areas like child protection, early childhood development, career counseling, and life skills. A variety of qualifications are listed, including education in sociology and chemical engineering, as well as language skills in Arabic and English.
This document provides a summary of qualifications for an experienced social services professional. It outlines 20 years of experience in areas such as clinical assessment, program development, case management, teaching, and leadership roles in government boards. Core strengths include assessment skills, communication, training, and knowledge of legislation. Education includes degrees in psychology/sociology as well as certificates in teaching and working with families.
The Corrections Officer is responsible for the safe, secure, and humane containment of offenders in prisons or outside facilities. Key duties include maintaining security, supporting offender rehabilitation programs, ensuring compliance with policies and procedures, and administering health and safety. The officer must have knowledge of corrections policies and procedures, demonstrate effective offender management and communication skills, and work well as part of a team.
Mary Goretty Oyella has over 10 years of experience working in gender, protection, and humanitarian roles in South Sudan. Her experience includes serving as a Gender and GBV Specialist for UNFPA South Sudan, providing technical support and coordination on gender and GBV issues. She also worked as a Protection and GBV Consultant for INTERSOS, managing protection and GBV projects. Additionally, she served as PPA2 Manager for World Vision South Sudan, overseeing social accountability and child protection programs.
Sue-Ann Maislin is an organizational development and training professional with over 15 years of experience designing and implementing initiatives to optimize individual and organizational health, safety, and performance. She has extensive experience facilitating award-winning training programs on topics such as mental health, workplace accommodation, labour disruptions, diversity and inclusion, and occupational stress. Her client experience includes various government agencies and large corporations. She holds graduate degrees in education and certificates in instructional design, workplace wellness, and financial services.
1. Ms Mega Arumugam
LLB (Hons) MSc Criminology (Distinction)
Tel: 07539 380 662
Email: mega.arumugam@yahoo.com
Key Employable Training Skills and Attributes
Experienced as a voluntary sector practitioner working with victims and survivors of domestic abuse, sexual
violence and child sexual exploitation
Advanced knowledge of the domestic and sexual abuse sector including legal systems, child protection and
advocacy options available to victims and survivors of domestic and sexual violence
Outstanding training, communication and interpersonal skills, including designing online training modules
Experience of delivering accredited training and assessment
Demonstrable experience of writing and presenting information of a high calibre, formally and informally to a
range of audience
Demonstrable success at winning and managing diverse commissioned services, including writing bids and
participating in procurement services
Experience of working with multiple stakeholders with the proven ability to lead change effectively
Proven ability to articulate complex issues in a compelling, persuasive manner and with confidence
Experience of developing successful partnerships, marketing and communication plans, including building and
managing relationships with key stakeholders
Extensive experience in safeguarding vulnerable adults, families and children with proven ability to deliver
safeguarding advice, training and guidance, as well as the ability to assess and validate management approaches
in this area
High competence of IT skills which has aided the design and delivery of a range of creative safeguarding training
programs
Current areas of training and consultant specialism
Introduction and Advanced Safeguarding Children Training courses, including safer recruitment
E-safety for children and young people
Child neglect and abuse
Child sexual exploitation
Domestic abuse, sexual abuse & rape trauma syndrome, trafficking, stalking and harassment and honour-based
violence, including managing victims’ risks and recovery process
Volunteer Management and Charity Governance
Safeguarding Vulnerable Adults
Professional / Training Qualifications
May 2016 – July 2016 : The Award in Education and Training (to be completed)
(Certified by Edexcel)
February 2015 : Train the Trainer – Child Sexual Exploitation
(Accredited by JustWhistle – Safe & Sound)
July 2011 : Accredited Facilitator to deliver the Recovery Toolkit Program
Delivering personal confidence, positive lifestyle coping strategies
and self-awareness courses to victims and survivors
November 2010 : Train the Trainer DASH (2009) Masterclass Risk Training
(Accredited to deliver training on issues of safeguarding, domestic
abuse, stalking and harassment and honour based violence)
June 2010 – November 2010 : Common Purpose International Navigator
(International Leadership Development Course)
September 2009 : First Aid at Work
(In accordance with the Health and Safety (First Aid) Regulations)
October 2007 – September 2008 : Excellence in Volunteer Management
(Endorsed by the Institute of Leadership and Management)
November 2007 – March 2007 : Leicester Award for Employability Skills for Future Managers
(Endorsed by the Institute of Leadership and Management)
December 2002 : Professional Skills Course
2. (Modules: financial and business skills; client care and professional
standards; and advocacy and communication skills)
Career History
Independent Safeguarding Trainer and Consultant
• Currently working with local authorities within Leicester and Leicestershire on designing and delivering a range
of bespoke training courses to social care professionals and passenger assisted transport including taxi
companies all aspects of safeguarding children namely around issues of child sexual exploitation, safer
recruitment and good practice when working with/transporting children and young people
• Design and deliver a range of bespoke training on domestic abuse and sexual violence to social care profession
and voluntary sector organisations
• Design and delivered training within Early Years and other educational settings
Safeguarding Training Manager, The Children’s Society (July 2014 – April 2016)
Lead on the innovative design, implementation and cross-organisation roll-out of all safeguarding training to
employees at the Children’s Society, including volunteers, service managers and trustees
Work with managers and Head of Safeguarding to identify organisational safeguarding needs and design
effective tailored solutions where appropriate
Key point of contact for organisational safe practice development needs, including providing expertise and
advice to staff and colleagues about all forms of safeguarding best practice
Develop robust and suitable evaluation mechanisms to ensure that feedback is built into all safeguarding related
training and learning activities
Accountable to the Corporate Safeguarding Board and ensuring that all lessons learnt from serious case
reviews, domestic homicide reviews and internal management reviews are disseminated across the whole
organisation
Contribute to ensuring that the needs of all service-users are met, and that the organisation is an example of
best practice in safeguarding practice
Adults Services’ Manager, Domestic Violence Integrated Response Project, Leicester (July 2007 – July 2014)
Managing, developing and leading a specialist domestic and sexual violence crisis intervention team, namely the
Independent Domestic Violence Advocacy (IDVA) and Independent Sexual Violence Advocacy (ISVA) services
Establishing service strategies to guide the effective delivery of domestic and sexual violence support services
including options appraisals, risk assessment, safety planning, advice and referrals to other partner agencies.
Initiate, develop, maintain and monitor operational and strategic protocols including participation in multi agency
operational partnership meetings and involvement in the local domestic and sexual violence strategy.
Overseeing the financial and strategic management of the services and ensuring that the services’ work
complies with relevant legislative and regulatory framework within the legal justice system
Developing systems to evaluate and improve organisational performance of the services, including providing
regular reports to key stakeholders and completing funding bids to ensure the sustainability of the services
Specialist trainer in domestic abuse, sexual abuse & rape trauma syndrome, stalking and harassment and
honour-based violence, including accredited to train on victims’ risks, crisis management and victim recovery
Responsible for the development, management, promotion and administration of the volunteering programme,
which includes recruiting, supervising and managing a team of front-line helpline support volunteers and
developing a recruitment strategy to further strengthen the Board of Trustees.
Coordinated the achievement of the Investing in Volunteers award.
Crime and Immigration – London and Nottingham (January 2001 – November 2003)
Client liaison, including representations at the office, police stations, courts, prisons and detention centres.
Liaising with key agencies within the Criminal Justice System; NGOs such Amnesty International; and
governmental departments such as the Home Office.
Assisting a team of solicitors with case preparation for court hearings, including legal research, drafting
statements, appeals and legal briefs to counsels.
Processing evidence, collating and ordering documentation evidence and attending court and conferences.
Developed good professional working relationships and the ability to communicate with clients from a cross-
section of the community. Also further developed effective negotiation and persuasion skills.
Research Assistant at the Department of Criminology, University of Leicester
(March 2006 – September 2006)
Home Office funded research project on evaluating the effectiveness of current interventions designed to assist
offenders to find employment – Gathering and researching information, chiefly by conducting interviews with
probation officers and offenders; analysing data and transcribing interviews into reports.
Casual Teaching Assistant - University of Leicester and De Montford University, Leicester
(October 2005 – Present)
Delivering lectures and seminars on various criminology modules to postgraduate masters’ students at Leicester
University which includes planning suitable teaching methods for modules such as understanding crime and
sexual violence. Also involved in grading assignments on the Security and Risk Management module at
3. Leicester University and Community and Criminal Justice module at De Montford University.
Key Achievements
Excellent Project Management Skills
Through all my work experiences, I have always held a key responsibility in ensuring safeguarding implications
across all key business delivery areas are understood, and lead on the delivery of effective safeguarding
policies, procedures, practice and performance management to ensure children, young people and vulnerable
adults are protected.
Experience of preparing reports on complex issues which are analytical, present clear options for decision and
communicate complex issues to lay people
Sound knowledge and experience of operating within a performance management framework, including
business planning and measuring service performance
Strategically led and successfully attained the Leicestershire Local Authority tender to pioneer, develop and
deliver the Independent Sexual and Domestic Violence Advocacy Support Services in Leicester, UK.
Developed solution focussed strategies to sustain services to a high standard within limited resources, including
initiating fundraising efforts, completing successful funding bids currently up to the value of £300,000 and
overseeing local authority contracts and major grants funded projects.
Supporting the Chief Executive of DVIRP to champion the need for intelligent commissioning process to the
Local Authority in order to sustain the local domestic and sexual violence support services, and contributed to a
4-years Home Office funding bid which was successful.
Successfully planned and developed multi-agency pathways in service delivery – excellent delivery of 4 major
local domestic and sexual violence support, advocacy and outreach services in Leicester City, UK, including a
county wide domestic and sexual violence helpline support service.
Successfully coordinated and implemented change management within the volunteering program at DVIRP
through developing and implementing effective in-house volunteer management practices to meet the
requirements of the National Occupational Standards for Volunteer Management, which led to the successful
achievement of the ‘Investing In Volunteers’ accreditation awarded by the United Kingdom Volunteering Forum
in recognition of the high quality standard of DVIRP’s volunteer management and better sustainment of
volunteers.
Able to operate at a number of different levels across all stakeholder groups and management structures
through attendance at multi-agency meetings at both strategic and operational levels. Have successfully
contributed to the development of local strategies and service pathways.
Effective Human Resources and People Management Skills
Developed appropriate appraisal and supervisory tools to continuously assess staff training and support needs
in order to enable the operational team to provide high quality services and be better able to manage the
increased pressure to achieve effective outcomes for the service-users.
Developed appropriate performance, evaluation and monitoring indicators to measure services and
organisational performances.
Adept at facilitating communications and consultation between the team of staff and volunteers when dealing
with changes in working practices and procedures both at lateral or inter-departmental level to ensure
consistency in approach.
Proven leadership and good management skills to ensure that the development of skills and expertise within the
team meets the needs of the organisation, including monitoring new demands on the service and ensuring that
sufficient training is in place to equip volunteers and staff to meet these demands.
Developed excellent communication, negotiation and crisis management skills, which includes being able to
recognise when there is a conflict, and dealing with it using the ‘Interest based relational approach’ in order to
keep contentious discussions positive and constructive either in an informal or formal setting, as well as using
the competencies of conflict resolution such as empathy, self-control and relationship management.
Developed suitable volunteer and human resources related policies and regularly review the organisation’s
safeguarding policies, procedures and guidelines to ensure the organisation remains up to date with current
good practice and legislation to minimise any the liabilities that could arise from bad practices.
Developed the ability to recognise, encourage or motivate members of the team to develop both professionally
and personally and this is further supported by my ability to identify motivational and national recognition tools to
continuously create a positive team environment.
Successful management of performance of direct reports, carrying out performance appraisals as required,
agreeing SMART objectives and key performance indicators, identifying and addressing development needs,
and coaching as necessary in line with the organisation’s overall HR policies and procedures.
Ability to manage everyday people issues as and when they arise.
Excellent organisational and interpersonal skills
4. Strong crisis management skills with the ability to prioritise and multi-task in response to the competing demands
of the service and ability to maintain documentation and records to a high standard
Ability to build a consistent, professional culture as a team and with clients
Good presentation skills and the ability to communicate confidently, effectively and persuasively at a senior
level, both orally and in writing.
Able to manage a varied personal workload, including maturity of judgement, resilience and personal presence.
Voluntary Work Experiences
LeicestHERday Trust (October 2009 – January 2011) – A Leicester based umbrella organization formed to give an
equal voice to all women and enhance the community at large by enhancing women’s life experiences.
Management Advisor to the Board of Trustees – providing advice on strategic business planning and
sustainability
Special Olympics Volunteer Trainer, Leicester (May 2009 – July 2009)
Delivering training on learning disabilities to Special Olympics volunteers
Reunite International Child Abduction Centre, Leicester (January 2008 – June 2008)
Offered advice, information and support on issues of international child abduction, which includes familiarising
with domestic and international family laws, the Hague convention, Brussels II regulation and other protocols
Awards
Nominated for the ‘Woman In The Workplace’ Award – Leicester Jubilee Awards 2010
Master Prize for Best Presentation - “Maid in (Dis) honour: The Wedlock of Sex Trafficking” (June 2006)
A poster presented at the University of Leicester’s Festival of Postgraduate Research. The poster presented an
overview of how marriage and traditional cultural practices can provide a coercive tool for sex traffickers. Selected to
represent the University as a finalist in the regional competition funded by the UK Grad Programme.
Presentations
“Mis-Placed Clients: South Asian Victims of Domestic Violence and the Criminal Justice System” (May
2007).
A paper presented as part of University of Leicester’s Departmental Research Seminars on the challenges and
barriers faced by the South Asian victims of domestic violence in accessing justice through the Criminal Justice
System
“Policing Family Violence: The Need for Community Partnerships” (November 2006)
A paper presented at the Leicestershire Criminal Justice Board Conference on Domestic Violence. Also included a
poster presentation entitled ‘Globalisation of Gendered Violence: From oppressed voices to commodities’.
“A journey from Home to Captivity” (May 2006)
A paper presented as part of the Midlands Community and Criminal Justice Research Seminar Series. The
presentation addressed the issue of sex-trafficking within a socio-cultural perspective
Journal Publications
“Community policing and familial violence”, Police Professional, 24th
August 2006: pgs 36-38
Additional Skills
Computer literate with a good understanding and advance working knowledge of Microsoft Office software,
namely Word, PowerPoint, Excel and Outlook, and a competent Internet user.
Familiar with various computer software programmes which analyses qualitative and quantitative research data
including SPSS, NUDIST and CAQDAS (Computer-Assisted Qualitative Data AnalysiS)
Experiences in developing and maintaining databases as a means of identifying resources, collecting and
compiling data effectively and carrying out evaluations.
Competence in IT is also reflected in the familiarity of working within a computerised learning and teaching
environment. These packages are used for both work training and university tutorial preparation and
presentations.
Fluent conversational and written English as well as knowledge of two additional languages – Malay and Tamil
(South Asian languages).
Referees to be provided upon request.