1. Douglas Harrison
Key Skills Correctional Officer Grade 2/Youth Justice
Worker/Lifestyle Mentor
Areas of Expertise CareerSummary
Performancemanagement
Staff Training
WH&S
IT Skills
Managing EmployeePerformance
Emergency Management
Facilitation Skills
Leading &Managing Teams
Senior First AidRefresher
Workplace Safety Management
Time Management
Judgment andDecision Making
CriticalThinking
Non Violent Crisis Intervention-
(NVCI)
Operations and security manager with experience of successfully
facilitating, administration, coordinating, overseeing of ACT Corrective
Services security and resilience functions to ensure compliance with
ACT Corrective Services and ACT Public Services policy, Program, and
associated legislative and government requirements.
Comfortable working with people of all levels and having an excellent
administrative approach to solving problems and developing business
processes. Having proven people management skills, with the ability to
manage performance and motivate staff on an individual and team
level.
Now looking for a new and challenging managerial position, one which
will make best use of my existing skills and experience and also further
my personal and professional development.
Work Experience
Department Of Corrective Services (ACT)
Correctional OfficerGrade2
July2002-Current
Duties
 Organize regular meetings with management to discuss about business updates,issues
and opportunities.
 Train staffon dailyresponsibilities, Security protocols and customerserviceactivities.
 Evaluateemployee performanceand developindividual development plans.
 Evaluateexisting business procedures and recommend improvements.
 Address securityissues andqueries inaccurateand timely manner.
 Ensures thatthedaily operation oftheACTCorrective Services complies with ACT
Corrections Legislation,Commission ofCorrectionRules and Regulations,Gaol Rules,
Regulations andOperating Procedures, andthat theGaol is being maintained ina safe,
secure,healthy and orderly fashion for committed persons;
 Supervises theworking shift ofassigned subordinate Correctional Officers onthat shift,
directing theirwork assignments,andensuring thatthey are completed;
 Responsiblefor day to day safetyand security ofdetainees,andtheupkeep and
maintenance ofthefacility;
 Develops and recommends policies and procedures to the Area Manager for the
efficient operation oftheGaol;
 Makes recommendations to the Area Manager for training and oversees on-the-job
training for assignedpersonnel;
 Is responsiblefor overseeing medical, educational andrecreationalprograms for
detainees, and authorizes medicaltreatment;
 Investigates and reports ondetaineeand officercomplaints, including the holding of
detaineedisciplinary proceedings;
 Assists the Deputy Superintendent inthepreparationoftheGaol budget,as directed;
 Process work and program applications for eligiblecandidates andadminister program
supervision;
 Assists inthetransportofdetainees;
 Performs other duties as directedby theSuperintendent, and Deputy Superintendent.

2. Professional
Development
Graduate Certificatein Business
Management –currently studying
CSU/CIT
Diplomain HR management
Careers Australia
May 2016
Diplomain Business
Careers Australia
May 2015
Certificate IV Frontline
Management
Learning options
August 2013
Certificate IV in Government
(project Management)
CIT
Oct 2012
Certificate III in Corrective Practice
Charles SturtUniversity
Sept 1999
Certificate IV (Custodial/
Community)In Correctional
Practices
CIT
Mar 2003
Diplomain Community Welfare
Work
CIT
Feb 2005
Key Skillsand Competencies
 Knowledgeofbusiness and management principles involvedin strategic planning,
resourceallocation, humanresources modelling, leadership technique, production
methods, and coordination ofpeopleandresources.
 Knowledgeofprinciples andprocesses for providing customerand personalservices.
This includes customer needs assessment, meeting quality standards for services, and
evaluation ofcustomersatisfaction.
 Knowledgeofthestructure andcontentofthe English languageincluding themeaning
and spelling ofwords, rules ofcomposition, and grammar.
 Knowledge oflaws,legalcodes,court procedures, precedents, government
regulations,executiveorders,agency rules, andthedemocratic politicalprocess.
 Knowledge ofprinciples and procedures for personnelrecruitment,selection,training,
compensation andbenefits, labourrelations and negotiation, andpersonnel
information systems.
 Knowledgeofarithmetic,algebra, geometry, calculus,statistics, and their applications.
 Knowledgeofrelevant equipment,policies, procedures,and strategies to promote
effective local, state, or national security operations for theprotectionofpeople, data,
property, andinstitutions.
 Knowledgeofprinciples andmethods for curriculumandtraining design,teaching and
instruction for individuals andgroups,and themeasurement oftraining effects.
New SouthWales Fire & Rescue
RetainedFire fighter
December2013-Current
Duties:
 Responds to fire alarms andextinguishes fire;
 Responds to andrenders assistance in emergencycases;
 Cleans andinspects equipment andapparatus after returningfroma fire;
 Inspects equipment andapparatus and notifies superior officer ofanydefects;
 Makes minor repairs toequipment andapparatus, performs routinepreventative
maintenance tasks, andkeeps records of such action;
 Keeps fire station, equipment andgrounds in a clean andorderlycondition;
 Participates in trainingactivities andinstructionsessions;
 Acquires andretains a thorough knowledge of the City, includingstreets,buildings,
water supply, unusual hazards andrelateditems;
 Performs various public information oreducationtasks;
 Performs all work duties andactivities in accordance with NSWFR policies and
procedures;
 Works in a safe mannerandreports unsafeactivityandconditions. Follows NSWFR
safety policy andpractices andadheres to responsibilities concerningsafetyprevention,
reportingandmonitoringas outlinedin the NSWFR Safety Handbook.
 May respondtoemergencycalls for specializedservice such as hazardous materials,
confinedspaces rescue,extrication andtechnical rescues that include high angle, below
grade, swift water, trench andcollapserescues;
 Deals with social service relatedareas ofemergency response by assistingvictims and
relatives of victims oftraumaticevents.
Key Skills and Competencies
 The geographyof the City andsurroundingareas, (orthe ability toquickly learn this
information), includingthestreets system,hydrant locations,the layout andlocation of
public utilities andpotentially hazardous materials or substances;
 Specializedfire fightingvehicles andequipment;
 Current strategies for all types of firesuch as wild-land, commercial, residential, airport,
flammable andcombustible liquids, vehicle, etc.;
 Emergency response records systems, communications equipment anduse, fire computer
applications andincident reportingprocedures;
 Computers andrelatedsoftware.

3.  Make determinations as to the best course of actionforfightingfires or respondingto
other relatedemergencysituations;
 Work under extremely stressful situations, day andnight, whichresult froma fire and
other emergencies, includingtheresponsibilityforremainingcalmandcarryingout all
duties with the recognitionof thethreat tolife andproperty;
 Work withina commandstructurerequiringstrict adherence tothe followingof orders;
 Work in a teamenvironment under extremelystressful situations;
 Performa wide varietyof duties andresponsibilities with accuracyandspeedunder the
pressure of time-sensitive deadlines;
 Demonstrate integrity, ingenuityandinventiveness in the performance of assignedtasks;
 Operate a personal computer usingprogram applications appropriate toassignedduties;
 Communicate effectivelyboth orallyandin writing, withthe public andother employees.
Disability Services Australia
Community Support Services
Lifestyle Mentor
April 2014-Current
Duties:
 Encourage anddevelopmentoringthat will, in the least intrusive manner possible,
enhance opportunities for eachpersontopursue existinginterests, acquire newskills and
be involvedin a wide varietyof experiences appropriate totheirage, gender, culture and
religion.
 Facilitate personal ownership ofstrategies that will assist each personmake decisions
that will protect them while enablingthemtogrowemotionally.
 Mentoringthat will promote livingskills learningfor life includingpersonal budgeting,
home maintenance, healthyeatingetc.
 Encourage anddevelopmentoringthat will facilitate self determination that is informed
andinspirational.
 Provide sensitive interacts with families andeach person’s networkof friends and
acquaintances
 Provide reports andcompleteall monitoringas requestedto assist specialists, person’s
responsible andor Guardians developindividualisedbehaviour interventionplans.
Key Skills and Competencies
 Demonstrate integrity, ingenuityandinventiveness in the performance of assignedtasks;
 Operate a personal computer usingprogram applications appropriate toassignedduties;
 Communicate effectivelyboth orallyandin writing, withthe public andother employees.

4. Key Skills
Areas of Expertise
Performancemanagement
Staff Training
WH&S
IT Skills
Managing EmployeePerformance
Emergency Management
Facilitation Skills
Leading &Managing Teams
Senior First AidRefresher
Workplace Safety Management
Time Management
Judgment andDecision Making
CriticalThinking
Non Violent Crisis Intervention-
(NVCI)
Department Of Corrective Services (NSW)
Correctional Officer
August 1999-July 2001
Main Duties:
 Address securityissues andqueries inaccurateand timely manner.
 Ensures thatthedaily operation ofthe NSW CorrectiveServices complies withNSW
Corrections Legislation,Commission ofCorrectionRules and Regulations,Gaol Rules,
Regulations andOperating Procedures, andthat theGaol is being maintained ina safe,
secure,healthy and orderly fashion for committed persons;
 Responsiblefor day to day safetyand security of inmates, and theupkeepand
maintenance ofthefacility;
 Develops and recommends policies and procedures to the SAS for theefficient
operation oftheGaol;
 Is responsiblefor overseeing medical, educational andrecreationalprograms for
inmates,andauthorizes medicaltreatment;
 Investigates and reports oninmates,including the holding of inmates disciplinary
proceedings;
 Supervises theactivities oftheGaol, including Gaolchecks, booking or releasing of
inmates,andworkdetails;
 Process work and program applications for eligiblecandidates andadminister program
supervision;
 Assists inthetransportof inmates;
 Performs other duties as directedby the Governor,andDeputy Governor.
Key Skillsand Competencies
 Knowledgeofbusiness and management principles involvedin strategic planning,
resourceallocation, humanresources modelling, leadership technique, production
methods, and coordination ofpeopleandresources.
 Knowledgeofprinciples andprocesses for providing customerand personalservices.
This includes customer needs assessment, meeting quality standards for services, and
evaluation ofcustomersatisfaction.
 Knowledgeofthestructure andcontentofthe English languageincluding themeaning
and spelling ofwords, rules ofcomposition, and grammar.
 Knowledge oflaws,legalcodes,court procedures, precedents, government
regulations,executiveorders,agency rules, andthedemocratic politicalprocess.
 Knowledge ofprinciples and procedures for personnelrecruitment,selection,training,
compensation andbenefits, labourrelations and negotiation, andpersonnel
information systems.
 Knowledgeofrelevant equipment,policies, procedures,and strategies to promote
effective local, state, or national security operations for theprotectionofpeople, data,
property, andinstitutions.
 Knowledgeofprinciples andmethods for curriculumandtraining design,teaching and
instruction for individuals andgroups,and themeasurement oftraining effects.

5. Key Skills
Areas of Expertise
ExplosiveCargo Management
Public Relations
Vehicle Management
Aviation Operations
Dangerous CargoManagement
Security Operations
Crowd Control
IT Security
PERSONAL DETAILS
Doug Harrison
55 Green valley Rd
Goulburn NSW 2580
Mobile: 0400036584
Email: douglas.harrison@act.gov.au
Department of Defence (RAAF)
Supplier 2/ Airbase Protection Officer
January 1991- December1997 full time
December1997- October 2006 Reservist
RANK-LeadingAircraftman
Duties:
 Airbase ProtectionpersonnelaugmentPermanentAir Forcesecurity forces during
times ofincreased security and GroundDefenceoperations.
 Undertakevehicle controlpoint,observationpost,reaction force,and vehicleand foot
patrolling duties.
 Patrolling andreacting to security threats tobothDefenceandcivilianAssets.
 Deal withmembers ofthepublic during DefenceOperations and Civilian Disturbances.
 Move and storeinventories ofexplosives,loaded perforating guns,andother materials,
according to established safety procedures.
 Working withall aspects ofAir movements withthemovement ofmilitary and civilian
persons, movement ofcargoto militaryestablishments.
 Direct inbound oroutbound logistics operations,such as transportation or warehouse
activities, safety performance, or logistics quality management
 Receive andDispatchincoming & outgoing equipment, carry outgeneralstores duties.
 Manage theasset controlofbuilding and ITequipment, including barcoding & the
monitoring ofequipment warranties.
 Relocate general officefurniture.
 Maintain databases
 Carry out disposal and destruction ofITassets, security documents,hard drives and
contracts.
Key Skills and Competencies
 Write or review security-related documents, such as incident reports, proposals, and
tacticalor strategic initiatives.
 Train subordinatesecurityprofessionals or other organization members in security
rules and procedures.
 Plan security for special andhigh-risk events.
 Order security-relatedsupplies and equipment as needed.
 Coordinatesecurity operations or activities withpubliclaw enforcement, fireand other
agencies.
 Assist inemergency management and contingency planning.
 Arrange for or perform executive protection activities.
 Preparereports or makepresentations oninternal investigations, losses, orviolations
ofregulations, policies andprocedures.
 Identify, investigate, or resolvesecurity breaches.
 Analyse andevaluatesecurity operations to identify risks or opportunities for
improvement.
 Create or implement security standards, policies, andprocedures.
 Conduct physicalexaminations ofproperty toensurecompliance withsecurity policies
and regulations.
 Communicate security status,updates,andactualor potentialproblems, using
establishedprotocols.
 Plan, direct, orcoordinatesecurity activities to safeguardcompany assets, employees,
guests, orothers oncompany property.
 Security Operations:
 2006 Commonwealth games
 Numerous CommonwealthHeads ofGovernment Meeting (GHOGM)
 Numerous Council ofAustralian Governments (COAG)

6. REFERENCES-
Available on request