The MovePlan Group provides workplace change and relocation services globally. They have over 30 years of experience managing complex moves and changes, including relocations, mergers and acquisitions, and office redesigns. Their services include project management, communications planning, filing and storage optimization, and change management. MovePlan takes full responsibility for move programs from start to finish while mitigating risks. They aim to provide zero disruption to clients.

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moveplangroup.com

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The MovePlan Group supports
organisations across the globe
through the challenge of change
in the workplace. Founded
in London in 1986, MovePlan’s
portfolio of successfully
delivered change and relocation
projects spans five continents
and a multitude of cultures.
Our services

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Who we are
MovePlan is a privately owned,
entrepreneurial, agile and pro-active
service business with a global capability.
From our formation in London in 1986 we
have extended our operation at our clients’
request to further bases in the UK, Europe,
USA, Asia and Australia. Our change- and
relocation-related services are supported
by rigorous methodologies in which our
global staff is consistently trained.
We never lose sight of the need for
adaptation to the diverse cultures
within the organisations we support.

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What we do
We provide the resource and knowledge to assist organisations in
preserving business continuity through any kind of workplace transition.
From the earliest stages of strategic planning to the final implementation
of a project, whether it is vision you need or simply legwork – we get the
job done on time and on cost. When there are not enough hours in the
day or the experience does not exist in-house, we bring expertise,
a trusted methodology and a reliable solution.
Our services are deployed across a variety of change scenarios,
but most commonly:
◆ Relocations
◆ New workplace models
◆ Mergers and acquisitions
◆ Upsizing/downsizing/reorganising
◆ Refurbishments
Whatever the change, our mantra is zero downtime achieved
through exacting project management with a strong emphasis on
communication and diplomacy.
Our services

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Where we operate
Our output is truly global. We have 11 main offices: London, Dublin,
Edinburgh, New York, Boston, Chicago, Detroit, Hong Kong, Singapore,
Sydney and Melbourne. But at the request of our clients we have also worked
on sites in Rio, Delhi, Shanghai and Ho Chi Minh City to name but a few.
Our flexible infrastructure enables us to service far-flung markets with
ease and consistency.

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Who we do it for
In our minds, no project or organisation is too large or too small.
Our biggest project to date involved 25,000 staff for one post-merger,
co-locating, blue-chip organisation. Our smallest involved two very
time-poor people from a small independent business.
Our clients include multi-national corporations, pharmaceutical
companies, international banks, professional partnerships, small
private companies, educational institutions and government
departments. In addition to end user clients we support project
management and architectural practices. Our percentage of repeat
business is high.
Whoever we engage with, our aim is one of diplomatic integration
whether supplementing, complementing or leading your team.
Our services

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Moves are widely recognised to be stressful, expensive and
time-consuming. Managing stakeholders at every level,
whilst co-ordinating all other aspects of a changeable
project can be a daunting task. If managed well, a seamless
move will be quickly forgotten, but the ramifications of
a poorly-managed move quickly impact upon income,
operations, relationships and reputation.
Zero Downtime
Move Management

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MovePlan’s core service provides peace of mind and mitigates the
risks surrounding relocation by offering:
◆ A positive move experience for everyone
◆ No disruption – everyone remains productive
◆ Time and money savings
◆ CRE / FM team freedom to focus on the new facility
◆ Everything documented and shared – reducing key person risk
We work hard to cultivate long-term relationships with our clients and
70% of our business is on a repeat or referral basis. We provide a dedicated
Move Manager to every project, supported by additional team members
as the peaks of your project demand.
The MovePlan Toolkit©
currently contains over 250 checklists and
templates that we share with clients to make life easier. Tailored to
each specific project, our team can respond to changing requirements
quickly and easily.
MovePlan takes responsibility for the move programme from
start to finish:
◆ Develops optimum move strategy and risk management plan
◆ Delivers effective Communications & Engagement Plan
◆ Builds robust logistics schedules and control programmes
◆ Controls all move data
◆ Reviews and reduces filing and storage
◆ Controls budgets and reports regularly
◆ Procures the move vendor(s) – independent, transparent and
accountable process
◆ Supervises all move shifts
◆ Provides pre and post-move customer support
Zero Downtime Move Management

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Filing Storage
Moving to a new location or workplace model
significantly impacts your operation’s filing and storage
space. It presents the opportunity for dramatic cost savings,
but how do you strike the balance between design and
functionality? How do you implement a reduction
programme without inciting rebellion?

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E
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D
G
A
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MovePlan saves you the cost of unnecessary cabinets and space,
whilst improving your operations, with impressive financial results.
Whether you’re moving, changing workplace model or just in need of
a spring clean, MovePlan can:
◆ Future-proof your organisation’s filing and storage
◆ Review and revamp document retention policies
◆ Prepare for a change in location or workplace model
◆ Reduce operational costs and optimise space utilisation
◆ Engage stakeholders and manage the change required
◆ Improve information security, workflow and operations
◆ Encourage environmentally sustainable behaviours
◆ Specify new storage units
◆ Maximise the value of the new design – verify suitability
We regularly achieve filing and storage reductions in excess of 70%.
This can be achieved through MovePlan’s proven ENDGAME©
approach:
Establish existing quantities of filing and storage – physical audit
Nurture stakeholder discussion – existing practices
Develop change vision – future practices
Generate and agree targets for each team – identify hotspots
Action implementation plan and reduction programme
Monitor progress with each team
Evaluate success
Filing Storage

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Change Delivery
Change management is an integral part to best practice
across any business operation, but it can be tricky to
identify the exact type of service model required.
The level of choice available within the workplace
change market is staggering, the consequence of the
wrong decision far-reaching.

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MovePlan’s change delivery service is designed to complement your
investment in Workplace Strategy and enterprise alignment. We help you
to achieve maximum benefit from your workplace of the future as quickly
as possible – turning that vision into reality.
The exciting cultural shifts, cost savings and productivity benefits
promised can only be realised with significant support and motivation
from corporate real estate resources. Workplace transition and moves
go hand in hand, leaving resources stretched, exhausted and stressed.
Let MovePlan’s experienced team augment your own to the benefit of
the whole business.
Tailored to each client, areas of change delivery typically include:
◆ Create and/or implement a Change Plan
◆ Develop the Communications Engagement Programme
◆ Co-ordinate learning and education opportunities
◆ Compose and deliver all communications
◆ Host engagement events
◆ Monitor feedback and change success
MovePlan’s change delivery adapts best practice change management
approaches to the needs of corporate real estate and facilities
professionals. We understand that in order to achieve lasting, effective
change, you need an approach that is structured, pragmatic, hands-on
and successful. We regularly work alongside other workplace strategy
and change management consultants to support and enhance their
strategy to the benefit of the client.
Change Delivery

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Space Utilisation
Studies
It is impossible to determine a new workplace model
without having an understanding of how the existing
workplace is used. Which areas and facilities are
popular, which are ignored? How often are desks
occupied and are meeting rooms really as busy as
the booking system suggests?

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A rigorous space utilisation study provides the empirical data you need
to present a strong business case. MovePlan can provide the resources
and methodology to conduct the study in a reliable and discreet fashion,
using a range of approaches and software. A final report will be prepared
and presented back to your team.
Whether you’re planning a significant change in workplace model or
just keen to identify current status, MovePlan’s expert space utilisation
studies will prove invaluable.
Space Utilisation Studies

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Laboratory
Clinical Moves
Moving labs and clinical environments can be exceptionally
challenging. Complex equipment, hazardous substances,
irreplaceable research programmes and passionate,
engaged staff provide all the ingredients for an intense
and pressurised project. Risk management takes centre
stage and the stakes are high.

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MovePlan focuses upon safety, continuity of care/research, chain of
custody, minimal planned downtime and the seamless transfer of
operations. To date, we have moved over 150,000 assets, 45,000
staff and 1,500 labs and clinical spaces.
Our logical and methodical approach is popular with scientists,
engineers and clinicians, as we seek their input and expert insights to
develop the optimum approach. It is our combined focus upon detailed
process and effective relationship-building that has generated a high
level of repeat business within the sector.
We undertake the following:
◆ Develop high level move schedule
◆ Communicate and engage with each lab and clinical department
◆ Collate data – create and verify equipment lists, including
weight, dimensions, services, specialist vendor requirements
and infrastructure impact
◆ Create the Activity Schedule for each lab and clinical department
◆ Prepare all filing and storage requirements
◆ Manage all environmental, health and safety requirements
◆ Procure, schedule and manage all vendors
◆ Interact with IT, security and road transit authorities
◆ Supervise physical move
◆ Provide pre- and post- move support
Laboratory Clinical Moves

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Libraries, Repositories
Collections
The movement of libraries, repositories and collections
need to be handled with care, respect, security and due
process. Moved rarely, an impending relocation can increase
stress levels amongst librarians, curators and custodians.
Coupled with design or operational changes, significant
move and change management may be required.

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MovePlan will manage all detailed planning and engagement with the
librarians, custodians and curators, leaving the CRE and FM team to focus
upon wider facility issues. MovePlan has significant experience in the
movement of books, specimens, medical records and unusual collections.
MovePlan will typically address:
◆ Move schedule and timeline
◆ Layout and collection flow
◆ Pitch height and cabinet specification
◆ Book tagging and tattle tape procedures
◆ Asset tracking systems
◆ Preparation for transition to automated systems (i.e. ASRS)
◆ Rare, precious and secure item handling
◆ Book cleaning
◆ Interfiling
◆ Quality control
Libraries, Repositories Collections

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Communications
Engagement
Sometimes our clients have an in-house team that can
accommodate most aspects of a move, but just need a
little extra help with communications and engagement.
MovePlan can step in to undertake this role, ensuring your
team can remain focused on the detail of the move.

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We will tailor a communications and engagement programme to reflect
the objectives of your project. Typical services include:
◆ Build and maintain a Communications Engagement Working Group –
include corporate communications, HR and other key stakeholders
◆ Creation of a Communications Engagement Plan
◆ Demographic profiling and analysis
◆ Content creation
◆ Social media
◆ Event management
◆ Surveys and feedback
◆ Pre- and post- move support – concierge service
Communications Engagement

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Strategic
Consultancy
Occasionally our clients require a tailored service that
doesn’t quite align with the standard service lines.
In these instances, MovePlan leverages the international
knowledge base of its PMPTM
PRINCE2TM
Project
Managers, MBAs, space planners, change managers and
corporate real estate experts to tackle any challenge.

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Drawing from nearly 30 years of consulting experience across hundreds
of organisations in every industry, MovePlan is able to offer strategic
advice relating to any aspect of space management, change and
move-related planning activities. Examples of strategic consultancy
services recently completed include:
◆ Staff impact analysis and feasibility study of different locations
◆ Creation of a change delivery toolkit
◆ Research into workplace models across government
◆ Travel and transport review and analysis
Strategic Consultancy

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Other services
Often, MovePlan’s clients require a range of supplementary
services to complement existing provisions and models.
MovePlan is adept at fulfilling specific requirements.
Typical additional services provided include:
◆ Furniture, Fittings Equipment management
(FFE) – existing and new
◆ Inventory Services
◆ Asset Management
◆ Integrated Workplace Management Systems
(IWMS) MovePlan will develop a solution based
upon your needs.
Sometimes it’s as simple as an extra pair of experienced
hands.We are always pleased to discuss your unique needs.

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Our offices
UK
G09 Clerkenwell Workshops,
27/31 Clerkenwell Close,
London
EC1R 0AT
T: +44 (0) 20 7618 8510
I2 Office,
Exchange Place 2,
5 Semple Street,
Edinburgh
EH3 8BL
T: +44 (0) 131 306 0185
Republic of Ireland
77 Sir John Rogerson’s Quay,
Dublin 2
T: +353 (0) 1 676 6825
USA
245 Park Avenue,
39th Floor,
New York
NY 10167
T: +1 212 672 1760
225 Franklin Street,
26th Floor,
Boston
MA 02110
T: +1 617 217 2831
401 North Michigan Avenue,
Suite 1200,
Chicago
IL 60611
T: +1 312 822 3386
39555 Orchard Hill Place,
Suite 600,
Novi,
Metro Detroit
MI 48375
T: +1 248 465 8616
Our Services

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Asia
Suite 901, Level 9,
Hong Kong Club Building,
3A Chater Road, Central,
Hong Kong
T: +852 3125 7624
Level 39,
Marina Bay Financial Centre Tower 2,
10 Marina Boulevard,
Singapore 018983
T: +65 6818 6132
Australia
Level 29 Chifley Tower,
2 Chifley Square,
Sydney
NSW 2000, Australia
T: +61 2 9375 2217
Level 27, 101 Collins Street,
Melbourne
VIC 3000, Australia
T: +61 3 9221 6308

26. moveplangroup.com