Pramod Kumar Behera is seeking a challenging career in Windows and connectivity with 5 years of IT experience. He has experience managing, maintaining, and troubleshooting desktops, laptops, and servers. He is familiar with Active Directory, Citrix, thin clients, and video conferencing. He has worked remotely supporting over 1000 systems and coordinating hardware support with vendors. He is currently pursuing a Bachelor's degree in Computer Science and Information Technology.

1. Pramod Kumar Behera
Phone No.: +91 9594233273
Email:pramod.bbsr11@gmail.com
Career Objective:
To pursue a challenging career in the Windows & its connectivity with an organization in which the expansion
of technical and professional skills is encouraged.
Summary: - A career spanning around 5 years in IT industry. Familiar with various aspects of business i.e.
system integration, Good understanding of TCP/IP networking, Managing, Maintaining, Troubleshooting skills of
Desktop Computers, Laptop and Servers. Dedicated to maintaining high quality standards in IT industry.
Educational Qualifications:
 Passed S.S.C. from Odisha State Board.
 Passed H.S.C. from Odisha State Board.
 Appearing 3rd
year of BscIT(Bachelor Computers of Science Information Technology) from MGU
University.
Technical Qualifications:
 Examination: ADCHMNT–Full time (Advance Diploma in Computer Hardware Maintenance&
NetworkingTechnology.)Year of passing Dec2010.
 Institute: SaintAngelo's Computer Education Ltd.
Work Experience:-
1. Team Computers (Client : -MOL Information Process service)
Responsible for Remote as well as desktop support around 1000 systems.
 Technical Responsibility and Support.
o Installation and configuration for Dell systems.
o Responsible for around 1000 desktop support.
o Working on Active Directory
o Handling Citrix receiver.
o Supporting PXE system client with dual monitor.
o Supporting for Thin client (WYSE)
o Managing Video Conferencing.
o Training team members for new IT techniques.
o Installation & Configuration Lotus Notes 8.5.3, Microsoft outlook, Network Printer
o Handling Symantec Antivirus Security & USB storage devices blocking.

2. o Managing Symantec Veritas backup & restoration.
o Maintaining assets inventory.
o Maintaining installed software inventory and license
2. Reliance Media Works Pvt. Ltd
o Handling Desktop calls remotely.
o Coordinating with Vendors for Hardware support.
o Maintaining assets inventory.
o Updating patches for Kasaya software application for Remote session.
o Responsible for Daily Backup of Servers
o Installing Windows patches monthly basis.
3. Pepsico Holding India Pvt Ltd
o Handling client computer related query, like hard-disk, mother-board, Smps.
o Crimping cat5 and cat6 wire
o Configure wireless router
o Troubleshooting Internet problems
o Maintains computer hardware problems.
o Installing software, operating system.
o Configure & troubleshooting outlook.
o Network Troubleshooting
o Servicing printer and printer problems
o Installing Thin client.

3. Personal Profile:-
Nationality : Indian
Languages Known : English, Hindi, Odia, and Marathi
Date of Birth : 11th May 1986
Marital Status : Married
Sex : Male
Passport Details : H3733948
Permanent Address : Room No-11, f-4, Sakimohili Muslim Committee, Nr. Rajunagar,
Khairani Road, Sakinaka, Andheri (E), Mumbai 400072, India.
I hereby undertake that the above information is true to the best of my knowledge.
I hope that my qualification will meet your requirement and you will provide an opportunity for the
personal interview and for the discussion
Date: (Pramod Kumar Behera)