2. Theory X: Assumptions
on Human Nature
The average human being has an inherent
dislike of work and will avoid it if he can.
Must be controlled
Must be directed
“Hard management”
“Soft management”
3. Theory Y: Assumptions
on Human Nature
The average human being needs to work, actively
seeks responsibility and is creative and
resourceful.
Self-directed / motivated
Seeks responsibility
Problem-solvers
Intellectual capabilities
underused
4. Management Tenets
Theory X Theory Y
Organizes productive
elements according to human
needs
Organizes the elements
according to economic ends
Directs people to fit needs of
organization
Assists people to recognize
and develop responsibility
People are passive and
resistant to organizational
needs
People become passive as
a result of experiences
Management gets things
done through other people
People achieve own goals
by directing their own efforts
toward organizational
objectives
5. Maslow’s Hierarchy of Needs
Self Actualization
Esteem
Belonginess
Safety
Shelter
Food
Basis of McGregor’s
“Theory Y”
6. Application of Hierarchy of Needs to
Management and Workplace
Theory X
(ineffective management)
Once a need is met, it no
longer motivates
behavior: therefore only
unmet needs are
motivational.
Theory Y
(effective management)
Motivational emphasis
shifts to social, ego, and
self- actualization since
most employees have
physical and safety needs
met.
7. Hard Management Soft Management
Methods
Close supervision
tight controls
coercion
Permissiveness
needs for satisfaction
Results
Restriction of output
Mutual distrust
Sabotage
Unionism
Failure to perform roles
Employees took advantage
by demanding more but
performing at lower level
* Led to ineffective management
Management Styles of Theory X:
8. Management Styles of Theory Y
Decentralization of decision-
making authority
Delegation
Job enlargement
Participative management
* Led to effective management
9. Management
Theory X Theory Y
Purpose Produce economic Produce economic
results results
Application Production Workers Managers &
Professionals
Conducive to Large scale operations Participation & Problem
Solving
Style Authoritarian Participative
Adopted by Taylorist – followers Mayo’s human relations
followers
12. Theory X and Theory Y in Educational Settings
Theory X
1930’s – 1950’s
Coercion
Everyone learns the
same / rote methods
Theory Y
1960’s to Present
Honors divergent
thinking
Uses various teaching
methodologies
13. Teacher – Student Relationships
Teacher’s managerial role:
• Create (in part) work environment
• Assign jobs
• Promote students
• Interact with students