Presentation to SDCRAA by SDSU consulting team that addresses their desire to improve instructional outcomes and behaviors of employees.

1. World Class Tune-Up

2. World Class Tune-Up
The Situation:
Six modules that are annually taught face to
face, are now to be only offered online. How can
the content be improved to engage the
employees at SDRCAA?

3. Current Learning Module Content

4. Goal for the World Class Tune-Up
Users will be able to relate to the World Class
Tune-Up modules in order to pass each modular
test with 100% accuracy.

5. Motivational Theory
Attention Readiness
Relevance Perceived
Confidence Felt
Satisfaction Potential

6. Recommendations
• Create Culture
• Branched Scenarios
• Story Telling
• Measurable Objectives

7. Create Culture with Completion Badges
Attention and Satisfaction
• “Unlocked” Badges
Posted on Facebook
• Badge is coupled
with an accolade

8. Create Culture with Sky Miles
Attention and Satisfaction
• Completing a
number of courses
• Showing up to work
on time a certain
amount of days
• Not missing work a
certain amount of
days

9. Branched Scenarios
Relevance
Air Traffic Control
Maintenance
Office

10. Use of Mobile Devices
Evacuation Routes
Proceedures
Evacuation Locations
GPS Maps and Guides
Emergency Contacts
Websites, Checklists

11. Branched Scenarios
Confidence & Relevance
Select the Items that can be recycled

12. Branched Scenarios
Confidence & Satisfaction
That’s right!
Any plastic
numbered 1-7
can be recycled

13. Delivering Content by Story Telling
Attention and Relevance

14. Delivering Content by Story Telling
Attention and Relevance

15. Delivering Content by Story Telling
Attention and Relevance

16. Priming Story with a What-If Scenario
Attention and Relevance

17. Measurable Objectives
Relevance and Confidence
Users will be able to relate to the World Class Tune-
Up modules in order to pass each modular test with
100% accuracy.

18. Questions?