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How Consumer
Technology is Changing
Retail
this evening…
!   Retail Improvement – the role
!   Morrisons Overview
!   Consumer Technology in Retail
!   Embracing the change – Electronic Order Pad
“It is not the strongest of the
species that survives, nor the most
intelligent that survives. It is the
one that is most adaptable to
change”.
- Charles Darwin
in the not too distant past…
evolving the business…
the age we now live & work in…
consumer technology’s influence on Morrisons…
maintain points of difference…
how did we use the paper order pad…
our early thoughts on mobile devices…and a COW
too small too big & heavy
finding what’s right for our colleagues…
order pad – the journey…
Build a clear
business case
Setup team
+ process
for agile
delivery
Define MVP
for the
initiative
Iterative
software
development
Pilot in 1
store
Rollout to
more
stores…
Short-term
Vs
Long-term
a. Develop
c. Learn
b. Deploy
the end result…
!   halved traditional time
to live
!   improved colleague
engagement
!   increased savings
How Consumer Technology is Changing Retail

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How Consumer Technology is Changing Retail