This document discusses Ecolab's efforts to collect supply chain information to respond to customer and regulatory requests. It outlines both upstream efforts to gather information from suppliers through surveys and reviews, as well as downstream efforts to provide transparency to customers. Some of the challenges include ensuring confidentiality with suppliers and determining actual customer needs. The document advocates for standardized, limited, and clear information requests to suppliers in order to ease the burden of data collection while still obtaining high quality responses.

1. COLLECTING SUPPLY CHAIN INFORMATION Matt Molinaro Principal Chemical EngineerGlobal Sustainability Team 18 August 2011

2. Contents Introduction Responding to Requests Downstream Requesting Information Upstream Illustration & Best Practices 2

3. Around The World EVERYWHERE 3

4. 4

6. $6 billion in annual sales

7. 26,000 associates in over 160 countries

8. 50 manufacturing plants worldwide

9. $100 million in global R&D investment A team of Ecolab experts everywhere you are 5

10. HELPING MAKE THE WORLD CLEANER, SAFER AND HEALTHIEREvery day, our customers use Ecolab products and services to: 6 6 6

11. Supply Chain Position Institutional: Hotels, schools, restaurants, buildings, healthcare Where does Ecolab Fit? 7 Our Suppliers: Chemical industry Industrial: Food Processors, Pest,Vehicles, Water Care, Textile Care Business-to-Business model Source from upstream suppliers Provide to other businesses Removed from end-consumers

12. Supply Chain Information

13. Upstream Sourcing Requirements Quality of Supplier Ethical Supplier Survey Ingredient Transparency Strategic Supplier Initiatives Successes Systematic review of RMs: great turnout globally Joint development and partnerships Challenges Ensuring confidentiality Incentive for participation 9

14. Downstream Customer Requirements Corporate Questions Corporate goals & Transparency Sustainability Strategies Product Questions Claims, efficiency, safety Successes Expanded disclosure & reporting Holistic product review process Challenges Determination of actual customer needs Internal alignment / awareness 10

15. Substantiating Product Claims Delivered Solution Raw Materials Customer Facing Claims Upstream Data Sources “Biodegradable” RM biodegradability class “Energy Efficient” Customer Value Data from suppliers End Use Claims Products Ecolab Expertise Ingredients meet internal standard Lab or Field Test Data Professional interpretation Supplier Data Product Profiles Knowledge of final claims shaped how we collected data Allows substantiation through supplier data or testing 11

16. Best Practices Clearly understand how information will be used Limit the scope to only what is necessary Standardize the request process Establish clear, dedicated points of contact Organize the data you receive to be used by others Easing the Burden of Information Collection High response quality comes from simple,clear, and relevant requests 12

17. THANK YOU