B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
Mohamed gamal resume
1. M | G
MOHAMED GAMAL
S A L E S A N D M A R K E T I N G EXE CUT IVE
Sheikh Khalifa Bin Zayed Street,
Ajman, United Arab Emirates
056-8608669 moh.gamal14@icloud.com
Dedicated sales professional with proven success in increasing company revenue and profits.
Knowledge of the process of preparing contracts, researching markets. Effective in
collaborating with suppliers to improve quality and delivery. Excellent communication skills
and problem-solving abilities. Proven ability to improve client relationships and build a client
base.
P E R S O N A L D E T A I L S
Date of birth
1.12.1989
Nationality
EGYPTIAN
Visa status
RESIDENTS
Marital status
MARRIED
L A N G U A G E S
Arabic
English
D R I V I N G L I C E N S E
Driving license category
Light Vehicle
W O R K E X P E R I E N C E
S A L E S A N D M A R K E T I N G E XE C U T I V E
Euro Cofee LLC. / Dec 2019 - Present / Dubai
• Created the best pricing of goods to address company goals, retain customer
satisfaction, and allow the company to meet its profit goals.
• Launched new campaigns for the company's products and services using effective
strategies and delivering new customers to increase the company's client base.
• Influenced growth of the business by collaborating with all departments including
sales, service, finance, and registration.
• Collaborated with advertising managers to design and implement plans for
customers.
• Provided support and advice to senior management by outlining new business
opportunities, consolidating current practices, and solidifying relationships with
customers.
• Collaborated with staff to implement new customer service initiatives to resolve
issues and exceeded goals set by the team.
S A L E S E XE C U T I V E
Nespresso / Oct 2018 - Nov 2019 / Dubai
• Built relationships with prospects by asking appropriate open-ended questions to
better understand their needs and desires.
• Promoted company brands and explained benefits and effectiveness which resulted
in increased sales.
• Developed and rolled out a series of customer service standards and guidelines in
order to make processes more efficient.
R E TA I L S A L E S A S S I S TA N T
Paris Group LLC / Jan 2016 - Oct 2018 / Dubai
2. • Answered questions and resolved issues by explaining current promotions and
store policies.
• Arranged merchandise for display to highlight new styles, attract customers and
enhance sales.
• Bagged, wrapped and packaged purchases based on individual item and customer
requirements.
• Proactively engaged shoppers, providing assistance and information on
merchandise and product features.
S A L E S R E P R E S E N TAT I V E
Mash Uniform / May 2012 - Aug 2015 / Cairo
• Analyzed sales performance and service feedback to drive organizational and
operational changes resulting in greater profitability.
• Assessed departmental operations to determine areas for customer service
improvement and support.
• Automated contact management systems to achieve 100% client organization with
goal alignment.
• Built positive and productive customer connections to drive consistent sales.
E D U C A T I O N
M A S T E R O F A R T S
Mansoura / Egypt/2012
B A C H E L O R O F A R T S
Faculty of ARTS / EGYPT/2010
S K I L L S
Program Marketing Internet and E-mail Marketing
Marketing campaign
management
Problem resolution
Customer Relationship
Management (CRM)
Time management skills
Quick learner Accounts Payable/Receivable
Customer Satisfaction Team building
3. C O U R S E S
A N A LY Z I N G S A L E S C O M P E T I T O R S
LinkedIn / Apr 2020 - Present
B U S I N E S S -T O - B U S I N E S S S A L E S
LinkedIn / Apr 2020 - Present
C R E AT I N G YO U R S A L E S P R O C E S S
LinkedIn / Apr 2020 - Apr 2020
B A S I C S O F D I G I TA L M A R K E T I N G
Google Instuite / Apr 2020 - Present
E X T R A - C U R R I C U L A R A C T I V I T I E S
D U B A I D E S I G N W E E K
Nespresso / Oct 2019 - Oct 2019 / Dubai
G U L F F O O D A C T I V I T Y
LavAzza / Feb 2020 - Feb 2020 / Dubai
H O B B I E S
Photography, Writing, Exploring Other Cultures