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A Tool Kit for Credit Union
  Leaders and Lenders
      Module One
Vancity Community Foundation undertook
 Women Entrepreneurs: Financing
      Opportunities for Growth
    project between 2011 – 2013.

    The project included extensive
research and a pilot project for women
           entrepreneurs.
The content of this tool kit reflects what we
 learned from project participants, service
  providers and advisors about how credit
    unions in Canada can better support
 women to grow their businesses and, by
    extension, support greater economic
          activity and job creation.
Welcome to Module One:

Why Should Credit Unions Support
  Women Entrepreneurs? Does
        Gender Matter?
In This Module We Will Explore
1.The national and international economic
  context for Canadian women.
2. Nine important lessons we learned from
  this project.
3. How using a ‘gender lens’ and ‘impact
  investing’ can help women grow their
  businesses.
4. The benefits of investing in women
  entrepreneurs.
Where We Started
• Why do more women than men start
  businesses in Canada but more men grow
  them?
• What barriers do women face in growing
  their businesses?
• How can credit union leaders and lenders
  better support women to grow their
  businesses?
“If we want a real recovery, the next cohort of high-
    growth entrepreneurs cannot just be people with
       names like Thomas and Henry, or Bill and
    Steve. We need the women to get involved. The
    American growth engine can no longer afford to
              run on half of its cylinders...

   The first step to a solution is to re-frame the
    problem statement. Instead of asking "Why
       aren't women becoming high-growth
  entrepreneurs?“ start asking "What will it take?”

         Lisa Mitchell of the Kauffman Foundation:
Where We Stand on The World Stage
Have women in Canada achieved full equality with
men? No.
Canada is ranked 21st among countries in the
Gender Gap Index of the World Economic Forum.
Countries higher on the list include the Philippines,
Cuba, South Africa, Ireland and most other
Northern European countries.
  In 2006 we were ranked 14th.
  In 1990 we were ranked 11th.
Women in Canada:
                An Economic Snapshot
Income (2008)
•   Women’s average annual income in Canada is $30,000
•   Men’s is $47,000
•   In BC it’s $29,000 to $48,000

Daycare (2007-2008)
•   77% of women with children between 3 and 5-yrs-old work outside the
    home
•   There are only regulated daycare spots for 20% of children under 6

Poverty
•   52% of single mothers with children under 6
•   36% of Aboriginal women
•   35% of visible minority women
•   26% of women with disabilities
    live in poverty
What We Learned From This Project

1. Women start businesses at a higher rate
  than men but are less likely to expand as a
  result of
  – a disconnect from available services
  – anxiety about risk
  – the uniqueness of their business venture
  – the desire for flexibility in life
  – business start-up mindset may not be focused
    on business growth and wealth creation
2. New immigrants often become
  entrepreneurs
  – to avoid discrimination in the workplace
  – out of necessity (e.g. unrecognized
    professional credentials)
  – because they have business experience in
    country of origin
  – because they have business ties to country
    and region of origin
3. For particularly marginalized communities
  such as

•      refugees,
•      low income people, and
•      people with disabilities

    entrepreneurship through co-operative or
    social enterprise models are important
    tools for economic inclusion.
4. Aboriginal and First Nations
  entrepreneurs face barriers in
  entrepreneurship that are often based
  more on ethnicity than gender.
  – Aboriginal women may seek support from
    their community before women-serving
    organizations but do share many gender-
    based challenges as well.
5. Younger entrepreneurs are
  – more likely to build social and environmental values
    into their business
  – more likely to turn to entrepreneurship to create
    fulfilling and meaningful employment
  – less likely to display gender‐specific differences in
    their approaches to entrepreneurship

This suggests that gender-based
programming for this group may not be as
high a need.
6. The value of organizing deliberate networking
  opportunities for similar-stage entrepreneurs.

7. The value of one-on-one business coaching
   focused on business growth.

8. The value of targeted initiatives for women to
   set specific business-growth goals that include
   identifying realistic financial needs.
9. The important role of philanthropy as part
  of the ‘path to success’ for lower-income
  or isolated women entrepreneurs.
  Including:
     • Grants to groups that support women’s leadership
       and entrepreneurship.
     • Targeted programs and services that reach
       specific groups of entrepreneurs through
       community partnerships (e.g. Aboriginal women
       and immigrant women).
     • Business education and support programs (e.g.
       network development, one-on-one coaching or
       skills training).
So... What Next?
Current State            Desired State
• For a number of        • Through business
  reasons, many            growth, women
  women entrepreneurs      entrepreneurs
  are not growing their    assume a greater role
  businesses and are       in economic
  not accessing            development;
  available services and   providing leadership
  financing.               and employment.
Using a Gender Lens in the Credit Union
   Sector: Impact Investing and Women
              Entrepreneurs
• Promotes gender equity and women’s
  leadership in organizations.

• Provides access to capital for women - from
  microenterprises to high growth companies.

• Develops products and services that benefit
  women and therefore helps to create a more
  equitable and just society.
What does “gender lens” mean?

 Using a “gender lens” means examining
 socially constructed roles, behaviours,
 activities and attributes that a society
 considers appropriate for men and
 women.
What does “impact investing”
             mean?
“Investments intended to generate
measurable social and environmental impact
along with a financial return.”
“Investments” can take the form of private
equity/venture capital, debt and fixed
income.
              Global Impact Investing Network www.thegin.org
Informed by a gender lens, investments in each of
these three areas not only promotes equity but can
       also enhance a credit union’s business
                  performance.


                      Access to Capital




         Workplace Equity            Products and
                                       Services
Applying a Gender Lens to
           Workplace Equity
We’re on the right track!
• In Canadian banks, women have gone from 2.6% of
  senior management in 1987 to 32.4% today and are
  65% of the entire workforce.
• In credit unions, 80% of the overall workforce is female,
  with 25% of executive management and 65% of
  management being female.
What we know:
• Gender diversity improves business performance.
• Gender and racial diversity increases a company’s
  market share.
Applying a Gender Lens to
         Workplace Equity
Tools for assessing best practices and
 success in diversity include:
  – Diversity Audits
  – Gender Audits
  – Affirmative Action Programs
  – Leadership Development Programs
  – Hiring Targets
  – Disability Accommodation Programs
  – Strategic Diversity Planning
Identify existing
 resources and
    solutions
    available
Applying a Gender Lens to
        Products and Services
• Impact investing is an emerging concept and practice
  responding to the interests of both values-based
  investors and entrepreneurs.
• Developing unique approaches to serving women and
  other historically disadvantaged communities is an
  important area of impact investing.
• This project illustrated the enormous value of learning
  more about what women entrepreneurs need to grow
  their businesses and then providing support through
  one-on-one business coaching.
Are you speaking to me?
        • If I believe you are seriously
          interested in knowing me,
          helping me, respecting me and
          my needs – not only because
          you want to sell me something
          today, but because you value my
          business in the long term – I will
          be yours for life and recommend
          you to my friends, family, and
          community.
What does “wealth” mean to me?
               • Independence
               • Control over life
                 choices
               • Freedom from
                 discrimination in the
                 workplace
               • Ability to provide for
                 well-being of children
                 and community
Do you know what I need?
• Reaching out to women and asking them what services
  and products they need, want and may be getting
  elsewhere.
      • Don’t wait for me to walk in the door.

• Women entrepreneurs who participated in this project
  were seeking relationship-focused services from their
  financial institution.
• They had a high level of interest in understanding more
  about financing, in general, and specifically accessing
  targeted supports to help grow their businesses (e.g.
  business coaching).
Applying a Gender Lens to
         Accessing Capital
• Access to capital is about removing
  barriers to ensure capital is being
  accessed for the best opportunities without
  discrimination.
• This means deliberate, proactive
  strategies to understand, engage and
  ultimately serve women and other
  historically disadvantaged groups “where
  they are.”
What are the outcomes when we
         invest in women?
For women:
• Increased economic independence.

For credit unions:
• An increase in the credit union’s market share with
  women entrepreneurs that is more fully aligned to co-
  operative values.

For society:
• Increased economic development that includes the full
  potential of entrepreneurial creativity, rather than
  excluding potential talent – talent often historically
  ignored.
Is investing in women more of a risk?

No, women business owners tend to be:
  – More frugal with spending
  – More cautious with expanding their businesses
  – Grow their businesses slowly

Why?
  – Because historically disadvantaged groups are
    inherently risk averse.
  – Typically they do not have assets to lose and are
    more inclined to
  – protect family resources.
The Opportunity is There
Targeting women entrepreneurs who want to
grow their businesses is smart and strategic.

Many women entrepreneurs are ready to take a
larger role in economic development but need
to be connected to the financing, education and
networks to do so.
Resources
• Websites
• Articles
• Studies
End Notes
Sources
Project Partners
Project partners:




This project was funded by

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Module one for review (draft 5)

  • 1. A Tool Kit for Credit Union Leaders and Lenders Module One
  • 2. Vancity Community Foundation undertook Women Entrepreneurs: Financing Opportunities for Growth project between 2011 – 2013. The project included extensive research and a pilot project for women entrepreneurs.
  • 3. The content of this tool kit reflects what we learned from project participants, service providers and advisors about how credit unions in Canada can better support women to grow their businesses and, by extension, support greater economic activity and job creation.
  • 4. Welcome to Module One: Why Should Credit Unions Support Women Entrepreneurs? Does Gender Matter?
  • 5. In This Module We Will Explore 1.The national and international economic context for Canadian women. 2. Nine important lessons we learned from this project. 3. How using a ‘gender lens’ and ‘impact investing’ can help women grow their businesses. 4. The benefits of investing in women entrepreneurs.
  • 6. Where We Started • Why do more women than men start businesses in Canada but more men grow them? • What barriers do women face in growing their businesses? • How can credit union leaders and lenders better support women to grow their businesses?
  • 7. “If we want a real recovery, the next cohort of high- growth entrepreneurs cannot just be people with names like Thomas and Henry, or Bill and Steve. We need the women to get involved. The American growth engine can no longer afford to run on half of its cylinders... The first step to a solution is to re-frame the problem statement. Instead of asking "Why aren't women becoming high-growth entrepreneurs?“ start asking "What will it take?” Lisa Mitchell of the Kauffman Foundation:
  • 8. Where We Stand on The World Stage Have women in Canada achieved full equality with men? No. Canada is ranked 21st among countries in the Gender Gap Index of the World Economic Forum. Countries higher on the list include the Philippines, Cuba, South Africa, Ireland and most other Northern European countries. In 2006 we were ranked 14th. In 1990 we were ranked 11th.
  • 9. Women in Canada: An Economic Snapshot Income (2008) • Women’s average annual income in Canada is $30,000 • Men’s is $47,000 • In BC it’s $29,000 to $48,000 Daycare (2007-2008) • 77% of women with children between 3 and 5-yrs-old work outside the home • There are only regulated daycare spots for 20% of children under 6 Poverty • 52% of single mothers with children under 6 • 36% of Aboriginal women • 35% of visible minority women • 26% of women with disabilities live in poverty
  • 10. What We Learned From This Project 1. Women start businesses at a higher rate than men but are less likely to expand as a result of – a disconnect from available services – anxiety about risk – the uniqueness of their business venture – the desire for flexibility in life – business start-up mindset may not be focused on business growth and wealth creation
  • 11. 2. New immigrants often become entrepreneurs – to avoid discrimination in the workplace – out of necessity (e.g. unrecognized professional credentials) – because they have business experience in country of origin – because they have business ties to country and region of origin
  • 12. 3. For particularly marginalized communities such as • refugees, • low income people, and • people with disabilities entrepreneurship through co-operative or social enterprise models are important tools for economic inclusion.
  • 13. 4. Aboriginal and First Nations entrepreneurs face barriers in entrepreneurship that are often based more on ethnicity than gender. – Aboriginal women may seek support from their community before women-serving organizations but do share many gender- based challenges as well.
  • 14. 5. Younger entrepreneurs are – more likely to build social and environmental values into their business – more likely to turn to entrepreneurship to create fulfilling and meaningful employment – less likely to display gender‐specific differences in their approaches to entrepreneurship This suggests that gender-based programming for this group may not be as high a need.
  • 15. 6. The value of organizing deliberate networking opportunities for similar-stage entrepreneurs. 7. The value of one-on-one business coaching focused on business growth. 8. The value of targeted initiatives for women to set specific business-growth goals that include identifying realistic financial needs.
  • 16. 9. The important role of philanthropy as part of the ‘path to success’ for lower-income or isolated women entrepreneurs. Including: • Grants to groups that support women’s leadership and entrepreneurship. • Targeted programs and services that reach specific groups of entrepreneurs through community partnerships (e.g. Aboriginal women and immigrant women). • Business education and support programs (e.g. network development, one-on-one coaching or skills training).
  • 17. So... What Next? Current State Desired State • For a number of • Through business reasons, many growth, women women entrepreneurs entrepreneurs are not growing their assume a greater role businesses and are in economic not accessing development; available services and providing leadership financing. and employment.
  • 18. Using a Gender Lens in the Credit Union Sector: Impact Investing and Women Entrepreneurs • Promotes gender equity and women’s leadership in organizations. • Provides access to capital for women - from microenterprises to high growth companies. • Develops products and services that benefit women and therefore helps to create a more equitable and just society.
  • 19. What does “gender lens” mean? Using a “gender lens” means examining socially constructed roles, behaviours, activities and attributes that a society considers appropriate for men and women.
  • 20. What does “impact investing” mean? “Investments intended to generate measurable social and environmental impact along with a financial return.” “Investments” can take the form of private equity/venture capital, debt and fixed income. Global Impact Investing Network www.thegin.org
  • 21. Informed by a gender lens, investments in each of these three areas not only promotes equity but can also enhance a credit union’s business performance. Access to Capital Workplace Equity Products and Services
  • 22. Applying a Gender Lens to Workplace Equity We’re on the right track! • In Canadian banks, women have gone from 2.6% of senior management in 1987 to 32.4% today and are 65% of the entire workforce. • In credit unions, 80% of the overall workforce is female, with 25% of executive management and 65% of management being female. What we know: • Gender diversity improves business performance. • Gender and racial diversity increases a company’s market share.
  • 23. Applying a Gender Lens to Workplace Equity Tools for assessing best practices and success in diversity include: – Diversity Audits – Gender Audits – Affirmative Action Programs – Leadership Development Programs – Hiring Targets – Disability Accommodation Programs – Strategic Diversity Planning
  • 24. Identify existing resources and solutions available
  • 25. Applying a Gender Lens to Products and Services • Impact investing is an emerging concept and practice responding to the interests of both values-based investors and entrepreneurs. • Developing unique approaches to serving women and other historically disadvantaged communities is an important area of impact investing. • This project illustrated the enormous value of learning more about what women entrepreneurs need to grow their businesses and then providing support through one-on-one business coaching.
  • 26. Are you speaking to me? • If I believe you are seriously interested in knowing me, helping me, respecting me and my needs – not only because you want to sell me something today, but because you value my business in the long term – I will be yours for life and recommend you to my friends, family, and community.
  • 27. What does “wealth” mean to me? • Independence • Control over life choices • Freedom from discrimination in the workplace • Ability to provide for well-being of children and community
  • 28. Do you know what I need? • Reaching out to women and asking them what services and products they need, want and may be getting elsewhere. • Don’t wait for me to walk in the door. • Women entrepreneurs who participated in this project were seeking relationship-focused services from their financial institution. • They had a high level of interest in understanding more about financing, in general, and specifically accessing targeted supports to help grow their businesses (e.g. business coaching).
  • 29. Applying a Gender Lens to Accessing Capital • Access to capital is about removing barriers to ensure capital is being accessed for the best opportunities without discrimination. • This means deliberate, proactive strategies to understand, engage and ultimately serve women and other historically disadvantaged groups “where they are.”
  • 30. What are the outcomes when we invest in women? For women: • Increased economic independence. For credit unions: • An increase in the credit union’s market share with women entrepreneurs that is more fully aligned to co- operative values. For society: • Increased economic development that includes the full potential of entrepreneurial creativity, rather than excluding potential talent – talent often historically ignored.
  • 31. Is investing in women more of a risk? No, women business owners tend to be: – More frugal with spending – More cautious with expanding their businesses – Grow their businesses slowly Why? – Because historically disadvantaged groups are inherently risk averse. – Typically they do not have assets to lose and are more inclined to – protect family resources.
  • 32. The Opportunity is There Targeting women entrepreneurs who want to grow their businesses is smart and strategic. Many women entrepreneurs are ready to take a larger role in economic development but need to be connected to the financing, education and networks to do so.