Mode-Mixers of the North, Unite?
Trends in Nordic and European data collection for social surveys
10/17/2019
Dag F. Gravem, Statistics Norway, dfg@ssb.no
1
MIMOD: A 2017-2019 grants project
• MIxed MOde Data collection
• Support national statistical institutes (NSIs) in the European
statistical system (ESS) with regard to multi-mode and -device
data collection challenges
• Using different tools can impact net sample composition and/or
measurements – positively and/or negatively
• (And possibly save time and money)
10/17/2019 2
MIMOD: A 2017-2019 grants project
10/17/2019 3
• Consortium: Italy, Netherlands, Austria, Germany and Norway
• Support group: Finland, Sweden, Poland, Czech republic,
France
• Work packages:
1. Mode organization
2. Assessment and adjustment of mode effects
3. Case management systems
4. Designing mixed-mode questionnaires
5. Phone and tablet challenges
https://www.istat.it/en/archivio/226140
Key takeaway point #1
10/17/2019 4
“If there is even a small
chance of mixing modes in
the project, design the
questionnaire for the
possibility of mixed-mode
data collection.”
Guideline 11.7 in Internet, Phone, Mail and Mixed-Mode Surveys – The Tailored Design
Method by Don A. Dillman (pictured), Jolene D. Smyth and Leah Melani Christian (2009)
10/17/2019 5
The chance
of mixed
mode is BIG!
LFS: Labour force survey
EU-SILC: European Standards of
Income and Living Conditions
EHIS: European Health Interview
Survey
AES: Adult Education Survey
ICT: Information and Communication
Technology survey
CAPI: Computer-assisted personal
interview
CATI: Computer-assisted telephone
interview
PAPI: Paper and pencil interview
CAWI: Computer-assisted web
interview
10/17/2019 6
MIMOD: The Nordic situation
10/17/2019 7
MIMOD: WP4 in a nutshell
1) Review of ESS model questionnaires, variable descriptions and
relevant documentation
• Poorly adapted to mixed mode
• In conflict with literature and practice (haven’t read Dillman?!?)
2) Analysis of key and typical questions vulnerable to mode effects
• Classification system developed by Campanelli et al. (2013)
3) (Re)design and pretesting of selected questions
• Unimode: making it as similar as possible across modes
• Mode-specific: designing for each mode
• Cognitive and usability test-retest design
10/17/2019 8
An example: Hours worked in reference week from
Labour Force Survey
• Using the strengths of visual
presentation and automatic
calculation to enhance data
quality
• Positive results by Statistics
Finland in 2013 pilot
• Negative findings by ONS
(UK) in 2018 prestesting
• What about Norway..?
10/17/2019 9
An example: Hours worked in reference week from
Labour Force Survey
• Subjected to cognitive and
usability lab testing
• Regrettably, in line with ONS
findings
• Test persons annoyed by
response burden
• Satisficing by rounding to
nearest hour
10/17/2019 10
Key Takeaway Point #2:
• We (The Nordic countries ++?) could use a platform
for exchanging …
• question and questionnaire documentation,
• good and bad ideas,
• test and pilot results,
• screenshots,
• discussions
• … and other stuff related to our common mixed
mode challenges
• Something in the form of a moderated wiki for
invitees
Any volunteers?!?
10/17/2019 11
Thank you!
10/17/2019 12

Mode-mixers of the north, Unite? Dag F. Gravem, Statistics Norway

  • 1.
    Mode-Mixers of theNorth, Unite? Trends in Nordic and European data collection for social surveys 10/17/2019 Dag F. Gravem, Statistics Norway, dfg@ssb.no 1
  • 2.
    MIMOD: A 2017-2019grants project • MIxed MOde Data collection • Support national statistical institutes (NSIs) in the European statistical system (ESS) with regard to multi-mode and -device data collection challenges • Using different tools can impact net sample composition and/or measurements – positively and/or negatively • (And possibly save time and money) 10/17/2019 2
  • 3.
    MIMOD: A 2017-2019grants project 10/17/2019 3 • Consortium: Italy, Netherlands, Austria, Germany and Norway • Support group: Finland, Sweden, Poland, Czech republic, France • Work packages: 1. Mode organization 2. Assessment and adjustment of mode effects 3. Case management systems 4. Designing mixed-mode questionnaires 5. Phone and tablet challenges https://www.istat.it/en/archivio/226140
  • 4.
    Key takeaway point#1 10/17/2019 4 “If there is even a small chance of mixing modes in the project, design the questionnaire for the possibility of mixed-mode data collection.” Guideline 11.7 in Internet, Phone, Mail and Mixed-Mode Surveys – The Tailored Design Method by Don A. Dillman (pictured), Jolene D. Smyth and Leah Melani Christian (2009)
  • 5.
    10/17/2019 5 The chance ofmixed mode is BIG! LFS: Labour force survey EU-SILC: European Standards of Income and Living Conditions EHIS: European Health Interview Survey AES: Adult Education Survey ICT: Information and Communication Technology survey CAPI: Computer-assisted personal interview CATI: Computer-assisted telephone interview PAPI: Paper and pencil interview CAWI: Computer-assisted web interview
  • 6.
    10/17/2019 6 MIMOD: TheNordic situation
  • 7.
    10/17/2019 7 MIMOD: WP4in a nutshell 1) Review of ESS model questionnaires, variable descriptions and relevant documentation • Poorly adapted to mixed mode • In conflict with literature and practice (haven’t read Dillman?!?) 2) Analysis of key and typical questions vulnerable to mode effects • Classification system developed by Campanelli et al. (2013) 3) (Re)design and pretesting of selected questions • Unimode: making it as similar as possible across modes • Mode-specific: designing for each mode • Cognitive and usability test-retest design
  • 8.
    10/17/2019 8 An example:Hours worked in reference week from Labour Force Survey • Using the strengths of visual presentation and automatic calculation to enhance data quality • Positive results by Statistics Finland in 2013 pilot • Negative findings by ONS (UK) in 2018 prestesting • What about Norway..?
  • 9.
    10/17/2019 9 An example:Hours worked in reference week from Labour Force Survey • Subjected to cognitive and usability lab testing • Regrettably, in line with ONS findings • Test persons annoyed by response burden • Satisficing by rounding to nearest hour
  • 10.
    10/17/2019 10 Key TakeawayPoint #2: • We (The Nordic countries ++?) could use a platform for exchanging … • question and questionnaire documentation, • good and bad ideas, • test and pilot results, • screenshots, • discussions • … and other stuff related to our common mixed mode challenges • Something in the form of a moderated wiki for invitees
  • 11.
  • 12.