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Autocratic Model
Custodian Model
Supportive Model
Collegial Model
S-O-B-C Model
System Model
This model consists of 4Ps – Power, Production,
Profit, Punishment.
 POWER –Industry’s first managers were
authoritarian. They were power oriented &
dominant in nature. Management issues orders,
employees execute them. There was only down
ward communication.
 PRODUCTION – They were production concerned.
They did not have concerns for people. They
wanted to produce more & more at any cost.
 PROFIT – Their only concern being profits,
employees’ welfare was neglected. They ill-
treated employees.
 PUNISHMENT – It believes in tight control, strict
discipline & command over employee behavior.
 Drawbacks - In this model employees were
dependent on management & followed task
centered approach. As a result there is no
initiation, nor enthusiasm to work. Employees’
feeling of insecurity, frustration & aggression
towards authorities, create pessimistic & negative
atmosphere at work place.
 However, the model may be used successfully
during crisis.
 This model is also known as paternalistic &
benevolent approach.
 The Factories Act,1948 defined the worker
rights & employer’s obligation towards him.
So now legally it became obligatory for an
employer to take care of his employees.
 It aimed to improve quality of work, security
& satisfaction needs of employees.
 It focused on better pay, fringe benefits, two
way communication, reward etc.
 Drawback – Workers are economically
satisfied, but do not give outstanding
performance due to lack of intrinsic
motivation. They are well-maintained &
happy which leads to moderate performance.
 This model believes in Mc Greagor’s theory Y.
 In this model managers share some of their
functions with subordinates with a view to
promote their mutual interest.
 It focuses on individual growth & job
satisfaction
 Management believes that workers have
meaningful ideas & suggestions & workers
will accept & execute decisions better if they
participate in them.
 This is a very widely used model in modern
organizations where work force is young,
knowledgeable & well –qualified.
 Globalization & privatization internally opened up
new industries & created a fresh outlook of
managing business.
 The manager had to become a facilitator & aimed
to foster a feeling of partnership with employees.
They are not superiors, but coordinators.
 These days many organizations create a state-
of-art kind of workplace for its employees. Top
class facilities, recreation, monetary & non-
financial incentives, informal atmosphere push
the employee to give his best.
 Many modern organizations provide open
offices, offer better facilities as crèche,
gymnasium, library, cafeteria etc.
 They believe in pro-actively fulfilling different
needs of employees.
 Stimulus –incentive or motivation tool.
 Organism – acts as mediator & can be
psychological or environmental
 Behavior – response to wards actions
 Consequence – can be +ve or –ve.
 This is the most contemporary model which
focuses on the overall structure of the
organization and its environment.
 It also considers that the personnel of the
organization have different goals and
potentials.
 The system model aims to make congruency
in between individual goals and goals of the
organization.
 Individual goals consists of handsome salary,
job security, autonomy, enhance in position,
hygienic working condition and cordial
management.
 Similarly, the main goal of the organization to
survive and expand in the volatile
environment with motivated manpower.
 The system model creates a partnership
between management and employees and
maintains goal congruency.

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MODELS OF OB.

  • 1. Autocratic Model Custodian Model Supportive Model Collegial Model S-O-B-C Model System Model
  • 2. This model consists of 4Ps – Power, Production, Profit, Punishment.  POWER –Industry’s first managers were authoritarian. They were power oriented & dominant in nature. Management issues orders, employees execute them. There was only down ward communication.  PRODUCTION – They were production concerned. They did not have concerns for people. They wanted to produce more & more at any cost.  PROFIT – Their only concern being profits, employees’ welfare was neglected. They ill- treated employees.
  • 3.  PUNISHMENT – It believes in tight control, strict discipline & command over employee behavior.  Drawbacks - In this model employees were dependent on management & followed task centered approach. As a result there is no initiation, nor enthusiasm to work. Employees’ feeling of insecurity, frustration & aggression towards authorities, create pessimistic & negative atmosphere at work place.  However, the model may be used successfully during crisis.
  • 4.  This model is also known as paternalistic & benevolent approach.  The Factories Act,1948 defined the worker rights & employer’s obligation towards him. So now legally it became obligatory for an employer to take care of his employees.
  • 5.  It aimed to improve quality of work, security & satisfaction needs of employees.  It focused on better pay, fringe benefits, two way communication, reward etc.  Drawback – Workers are economically satisfied, but do not give outstanding performance due to lack of intrinsic motivation. They are well-maintained & happy which leads to moderate performance.
  • 6.  This model believes in Mc Greagor’s theory Y.  In this model managers share some of their functions with subordinates with a view to promote their mutual interest.  It focuses on individual growth & job satisfaction
  • 7.  Management believes that workers have meaningful ideas & suggestions & workers will accept & execute decisions better if they participate in them.  This is a very widely used model in modern organizations where work force is young, knowledgeable & well –qualified.
  • 8.  Globalization & privatization internally opened up new industries & created a fresh outlook of managing business.  The manager had to become a facilitator & aimed to foster a feeling of partnership with employees. They are not superiors, but coordinators.  These days many organizations create a state- of-art kind of workplace for its employees. Top class facilities, recreation, monetary & non- financial incentives, informal atmosphere push the employee to give his best.
  • 9.  Many modern organizations provide open offices, offer better facilities as crèche, gymnasium, library, cafeteria etc.  They believe in pro-actively fulfilling different needs of employees.
  • 10.  Stimulus –incentive or motivation tool.  Organism – acts as mediator & can be psychological or environmental  Behavior – response to wards actions  Consequence – can be +ve or –ve.
  • 11.  This is the most contemporary model which focuses on the overall structure of the organization and its environment.  It also considers that the personnel of the organization have different goals and potentials.  The system model aims to make congruency in between individual goals and goals of the organization.
  • 12.  Individual goals consists of handsome salary, job security, autonomy, enhance in position, hygienic working condition and cordial management.  Similarly, the main goal of the organization to survive and expand in the volatile environment with motivated manpower.  The system model creates a partnership between management and employees and maintains goal congruency.

Editor's Notes

  1. By. Dr. Debajani Palai, Faculty in IMIT, Cuttack, Odisha