The document outlines key points for an operational risk management presentation. It discusses focusing on informing workers through clear communication of safe procedures, ensuring operational execution and continuity, and reducing impacts to people, assets, and the environment through proactive risk management and effective resource allocation. It also emphasizes the importance of consistent execution through a management system approach, proactively identifying risk control failures, and continuously improving performance. The accompanying slides would illustrate related sub-processes, adjoining processes, involved departments, and system interfaces to depict the holistic solution.

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5. Talking points:
Operational
Focus on:
Informing workers - clear, timely, risk-based information to inform workers of the
safe and proper procedures
Execution (Manufacturing operations) - getting the right work done
Operational continuity - making sure you are able to run your business and
produce your products
Risk
Reduce impacts:
People-Assets-Environment
Become proactive (risk management & risk reduction)
Effective resource allocation to achieve business objectives
Management:
Consistent Execution:
Using a management system approach / systemic approach
Proactively look for risk control failures (and take action)
Review performance and actively improve (Continuous improvement)
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8. Note for Presenter (Solution in Detail Chapter):
The objective of this slide is to highlight the sub-processes of the solution, the
adjoining processes, to show the related departments and the interfaces in the
whole picture.
The green gradient depicts the sub-processes related to the appropriate i-step
on the top.
The grey processes are adjoining processes for those not necessarily an SAP
solution is available.
Speaker Notes (10-20 sentences):
NOTE: The boxes for the SAP Management of Change solution are grey
because this solution is not yet available – planned release is 2Q2012.
 Safety is a shared responsibility between all workers -- environment, health
and safety experts, Operations, Maintenance, and the executive team.
 All employees are responsible for recording incidents, using appropriate
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9.  risk controls, implementing corrective actions, recognizing operational
changes and triggering proper review of those changes.
 The EHS LoB needs expert systems to manage key business processes
such as incident management, risk assessment, EHS program
management, audit management, and change management.
 EHS experts need to provide information on risks and controls to the
workers in their own context for the specific work they undertake.
 Managing maintenance work requires specific safety-related business
processes to manage electricity and other hazards.
 Management communicates the organization’s objectives regarding risk
tolerance and provides the resources for risk reduction and operational
improvements.
 Management needs visibility into trends and KPIs across all of these sub-
processes in order to ensure that safety is being managed according to the
organization’s objectives and risk tolerance.
SAP provides the end-to-end process for Operational Risk Management. Key
integration points ensure that a common data model enhances communication
and action with respect to reducing risks. Closed-loop action tracking ensures
that agreed actions are really completed. Simple forms for incident recording
and change requests ensure that all workers can contribute to safer operations.
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