SlideShare a Scribd company logo
mobile apps for brands
mobile
experiences
embracing
in your
business
@jerrylieveld
@mobtzu
confidential
see the movie on youtube http://bit.ly/hqJGNV
we create, produce and promote
APPS & GAMES for BRANDS
confidential
that are useful, easy to use, desirable,
consistent, have a purpose and are playful
4
Vital
on iphone, ipad, google android,
blackberry
mobile apps for brands
mob
confidential
there are over
10.900.000.000
apps downloaded until jan 2011
*Source: IDC
Jan’11
7
there are over
10.900.000.000
apps downloaded until jan 2011
confidential
77.000.000.000
apps downloaded in 2014
*Source: IDC
2011
8
77.000.000.000
apps downloaded in 2014
confidential
mobile entertainment market grows 15% to
38.000.000.000
dollars in 2011
*Source: Juniper Research
March’11
9
mobile entertainment market grows 15% to
38.000.000.000
dollars in 2011
31% android, 30% rim, 20% ios
71%of apps is downloaded on ios
confidential 10
31% android, 30% rim, 20% ios
71%of apps is downloaded on ios
confidential
86%mobile users use their device while watching TV
Source: Nielsen (june 2011)
N=8.394 US 13-64 yr
11
86%mobile users use their device while watching TV
confidential
69%use their device while shopping
Source: Compete quarterly smartphone report, Jan 2010
12
69%use their device while shopping
confidential
1.context
2.social
3.geolocation
4.remote control
5.helps you remember things
6.part of an ecosystem
7.user experience
mobile
13
1.context
2.social
3.geolocation
4.remote control
5.helps you remember things
6.part of an ecosystem
7.user experience
confidential
1.presentation - visual design
2.tasks - how it works
3.infrastructure - technology
user
experience
14
1.presentation - visual design
2.tasks - how it works
3.infrastructure - technology
confidential
context
15
confidential
1.variable environment
2.constant partial attention
3.interruptions / distractions
context
16
1.variable environment
2.constant partial attention
3.interruptions / distractions
confidential
1.on the go
2.lean back
context
17
1.on the go
2.lean back
confidential
1.limited text input
2.multitasking can be challenging
3.it’s easy to get lost
context
18
1.limited text input
2.multitasking can be challenging
3.it’s easy to get lost
confidential
1.business sense
2.user benefits
3.target audience
4.informationnative & web
19
1.business sense
2.user benefits
3.target audience
4.information
confidential
1.design for mobile first
2.context aware
3.useful, usable, desirable
4.delight, playful
design
20
1.design for mobile first
2.context aware
3.useful, usable, desirable
4.delight, playful
confidential
mobtzu strategic mobile framework
Why is it needed:
- strategic focus: drive activities that benefit your portfolio/brand
- consumer driven: align activities with consumer insights - relevance
- decision support: a consistent approach to selecting opportunities
- ongoing improvement: measurement of all initiatives to drive learning
and future improvement
- it’s new territory: apps and mobile landscape is taking off - a plan is needed!
21
Why is it needed:
- strategic focus: drive activities that benefit your portfolio/brand
- consumer driven: align activities with consumer insights - relevance
- decision support: a consistent approach to selecting opportunities
- ongoing improvement: measurement of all initiatives to drive learning
and future improvement
- it’s new territory: apps and mobile landscape is taking off - a plan is needed!
confidential
mobile process Why is does mobile matter for your business?
Brand objectives?
Business constraints (time/budget)
Where should we focus?
Exceeding service / Entertainment
Business
objectives
Insights
Concept
Opportunities
Concept
Design
Planning
Production
Launch
Evaluation
What are people doing with their apps and devices?
What needs and wants do they have?
When can we be relevant?
Where can your apps align with these needs?
Which insights present the best opportunities?
How did they do?
What can we learn for next time?
When to plan for an update
When can these concepts be executed?
What platforms and how delivered to market?
Which markets?
How will they be measured?
How will they be promoted?
How are we doing?
How visible are we?
How are we reviewed?
How do we achieve the best user experience while
aligning with business objectives and insights?
how do we bring delight and be playful
22
confidential
1. focus on needs of the user
2. understand the medium
3. embrace rapid change
4. who owns mobile in your
organisation
5. identify the stakeholders
6. technology can guide
7. be playful
embrace
23
1. focus on needs of the user
2. understand the medium
3. embrace rapid change
4. who owns mobile in your
organisation
5. identify the stakeholders
6. technology can guide
7. be playful
confidential
be playful
24
mobile apps for brands
thank
you
jerry lieveld
founder & md @mobtzu
jerry.lieveld@mobtzu.com
find us on twitter: @jerrylieveld / @mobtzu
linkedin.com/in/jerrylieveld
www.mobtzu.com

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mobtzu mobile convention 2011

  • 1. mobile apps for brands mobile experiences embracing in your business @jerrylieveld @mobtzu
  • 2. confidential see the movie on youtube http://bit.ly/hqJGNV
  • 3. we create, produce and promote APPS & GAMES for BRANDS
  • 4. confidential that are useful, easy to use, desirable, consistent, have a purpose and are playful 4
  • 5. Vital on iphone, ipad, google android, blackberry
  • 6. mobile apps for brands mob
  • 7. confidential there are over 10.900.000.000 apps downloaded until jan 2011 *Source: IDC Jan’11 7 there are over 10.900.000.000 apps downloaded until jan 2011
  • 8. confidential 77.000.000.000 apps downloaded in 2014 *Source: IDC 2011 8 77.000.000.000 apps downloaded in 2014
  • 9. confidential mobile entertainment market grows 15% to 38.000.000.000 dollars in 2011 *Source: Juniper Research March’11 9 mobile entertainment market grows 15% to 38.000.000.000 dollars in 2011
  • 10. 31% android, 30% rim, 20% ios 71%of apps is downloaded on ios confidential 10 31% android, 30% rim, 20% ios 71%of apps is downloaded on ios
  • 11. confidential 86%mobile users use their device while watching TV Source: Nielsen (june 2011) N=8.394 US 13-64 yr 11 86%mobile users use their device while watching TV
  • 12. confidential 69%use their device while shopping Source: Compete quarterly smartphone report, Jan 2010 12 69%use their device while shopping
  • 13. confidential 1.context 2.social 3.geolocation 4.remote control 5.helps you remember things 6.part of an ecosystem 7.user experience mobile 13 1.context 2.social 3.geolocation 4.remote control 5.helps you remember things 6.part of an ecosystem 7.user experience
  • 14. confidential 1.presentation - visual design 2.tasks - how it works 3.infrastructure - technology user experience 14 1.presentation - visual design 2.tasks - how it works 3.infrastructure - technology
  • 16. confidential 1.variable environment 2.constant partial attention 3.interruptions / distractions context 16 1.variable environment 2.constant partial attention 3.interruptions / distractions
  • 17. confidential 1.on the go 2.lean back context 17 1.on the go 2.lean back
  • 18. confidential 1.limited text input 2.multitasking can be challenging 3.it’s easy to get lost context 18 1.limited text input 2.multitasking can be challenging 3.it’s easy to get lost
  • 19. confidential 1.business sense 2.user benefits 3.target audience 4.informationnative & web 19 1.business sense 2.user benefits 3.target audience 4.information
  • 20. confidential 1.design for mobile first 2.context aware 3.useful, usable, desirable 4.delight, playful design 20 1.design for mobile first 2.context aware 3.useful, usable, desirable 4.delight, playful
  • 21. confidential mobtzu strategic mobile framework Why is it needed: - strategic focus: drive activities that benefit your portfolio/brand - consumer driven: align activities with consumer insights - relevance - decision support: a consistent approach to selecting opportunities - ongoing improvement: measurement of all initiatives to drive learning and future improvement - it’s new territory: apps and mobile landscape is taking off - a plan is needed! 21 Why is it needed: - strategic focus: drive activities that benefit your portfolio/brand - consumer driven: align activities with consumer insights - relevance - decision support: a consistent approach to selecting opportunities - ongoing improvement: measurement of all initiatives to drive learning and future improvement - it’s new territory: apps and mobile landscape is taking off - a plan is needed!
  • 22. confidential mobile process Why is does mobile matter for your business? Brand objectives? Business constraints (time/budget) Where should we focus? Exceeding service / Entertainment Business objectives Insights Concept Opportunities Concept Design Planning Production Launch Evaluation What are people doing with their apps and devices? What needs and wants do they have? When can we be relevant? Where can your apps align with these needs? Which insights present the best opportunities? How did they do? What can we learn for next time? When to plan for an update When can these concepts be executed? What platforms and how delivered to market? Which markets? How will they be measured? How will they be promoted? How are we doing? How visible are we? How are we reviewed? How do we achieve the best user experience while aligning with business objectives and insights? how do we bring delight and be playful 22
  • 23. confidential 1. focus on needs of the user 2. understand the medium 3. embrace rapid change 4. who owns mobile in your organisation 5. identify the stakeholders 6. technology can guide 7. be playful embrace 23 1. focus on needs of the user 2. understand the medium 3. embrace rapid change 4. who owns mobile in your organisation 5. identify the stakeholders 6. technology can guide 7. be playful
  • 25. mobile apps for brands thank you jerry lieveld founder & md @mobtzu jerry.lieveld@mobtzu.com find us on twitter: @jerrylieveld / @mobtzu linkedin.com/in/jerrylieveld www.mobtzu.com