Innovations in enterprise mobility are challenged by forces of ecosystem. This presentation tries to structure the areas of innovations and approaches to address them. The scope of innovation spans from devices to business processes. An organized focus will help derive new values via innovations.

1. How to enable Innovations
in Enterprise Mobility ?
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2. Scope
Where are innovations happening ?
What are the challenges ?
How we should approach innovations ?
How to execute innovation cycles ?
How to assess the success ?

3. Mobility Innovation Space
Intelligence
Centric
Flexibility
Centric
Context Centric
●
●
Diversity Centric
Usability innovations
Scale Centric
Use case innovations
Workflow
Centric
Enablers innovations
Performance
Centric
Data Centric
OS innovations
Control Centric
System Centric
HW innovations
Access Centric
Access Centric
Devices
Channel
enablers
Backend
Mobility Ecosystem elements
●
●
●
Mobility innovation space is
distributed across the the various
elements of the ecosystem
Innovations are driven by themes for
generating value additions
Innovations are complementary,
value benefits are minimal if in silos
Width of innovation scope increased
with a multitude of options for
solving a problem
Choice will be the biggest problem
for future

4. Device Centric Innovations
The ways the actors interacts with the systems with ease and
efficiency, the experience
Usability innovations
The steps taken to solve a specific problem, the execution
Use case innovations
Enablers innovations
OS innovations
HW innovations
Devices
The catalysts available to accelerate experience and
execution
The options and levers available to approach the problem
solution
The peripherals in one box to interact with external world,
the physical building blocks

5. Channel enabler centric Innovations
The innovations on channel specific intelligence that enhance the workflows
Intelligence
Centric
Flexibility
Centric
Context Centric
Diversity Centric
Scale Centric
Performance
Centric
Control Centric
Access Centric
Channel
enablers
The innovations around the mechanisms to interact seamlessly with various
channels and backend systems in synchronous and asynchronous ways
The innovations on common context that defines new meanings across channels
The innovations to address the diversity of devices and backends support with
varying capability- formfactor- purpose
The innovations that address the scale of the devices interacting with the
backend systems
The innovations that address the performance of the workflows realized at the
devices
The innovations that address the ways to manage the channel and the devices
The innovations that address the ways devices access the backend systems

6. Backend/core systems centric Innovations
The innovations the business processes to take benefits of the channels
Workflow
Centric
The innovations around the data models, sources , relationships, partitions,
storage , access etc
Data Centric
System Centric
Access Centric
The innovations around the overall systems , the ways they are defined,
composed , hosted and managed
The innovations to address the mechanisms in which the channel enablers
access the core systems
Backend

7. What are the key challenges of mobile led
innovations ?
- Rapid technology refresh cycles
- Inertia to digest “Obsolescence is
unavoidable”
- Wider choices to solve similar problems
- “Just in time” becomes the routine
mode of innovations
- There is limited path breaking
innovation as path itself is changing
rapidly

8. How do we approach innovations in mobility
space ?
- Theme based solutionising
- Identify reusability within the
various innovation tracks
- Identify upgradeability/re
engineering ability on various tracks
of innovations
- Create generalized innovations
that can be customized for specific
business problems
- Enable templates for defining the
behaviour of components
Templates to
install, configure,
integrate
Components shaping
a theme based
innovation
Areas of
innovation
Business Problem
space

9. Execution of Innovation Cycles
Illustrate
Customer
Journey
Shape the
end to end
usability
End to End
customer benefits
with the
innovation is
illustrated
End to End user
experience with
the innovation is
defined
Create the
core
innovation
components
Architecture for
the innovation
ecosystem is
available
Select the most
used
backend/core
system as the
reference system
to start
Create a
configuration
customization
mechanism to
verticalize the
generic
innovation
A fully workable
business integrated
solution is available
as proof
Off the shelf
version ready for
customization is
ready

10. How to assess the success of innovation ?
- Cost for solutionizing with
new innovation is lesser
than all other available
options
- Timeline to solve a
business problem is lesser
than all other available
options
- Single code base of the product is
maintained even with verticalization/
specialization
- Innovation is capable of accommodating
- OS upgrades
- New backend/ core systems integrations
- Most popular development paradigms of
industry is primary development model
for the innovation
- Extensible to incorporate additional use
cases
- Flexible to customise for new business
scenarios

11. Sample Level1 Illustration of a Mobile led Innovation
- Geo Fencing Next, cost effect accuracy improvement
Customer Journey : Boundary driven enterprise use cases ( sales , marketing)
Usability : On Google Maps , Polygonal representation corrected to an actual Geo pattern
Innovation : Improve accuracy of Polygonal Geo fence by considering additional mechanisms
Theme of Solution : Accuracy Improvement by additional sensors
Device capability - Wifi, BlueTooth, RF
Channel enabler - System to support device sensor capabilities and request
core/backend systems to complement
Core/Backend systems - Google, GIS data, Cellular Information, Provisioned WIFI/BT
hotspots
Solution : You all would have guessed by now :)

12. Thank You !
Reach me at AKP @anoopkumar_p