This document discusses approaching platform engineering with a design thinking mindset. It begins by outlining challenges with existing approaches, such as tools being difficult to use and responsibilities being blurred. It then defines platform engineering and describes design thinking, which integrates user needs, technology possibilities, and business requirements. The design thinking process involves empathizing with users to gain insights, defining opportunities, ideating solutions, prototyping ideas, and testing assumptions. The document argues that applying a human-centered design thinking approach helps focus on outcomes rather than just technology, surfaces conflicts, identifies new opportunities, and involves frequent testing with users. It concludes by recommending getting started with design thinking for platform engineering by identifying and prioritizing problems, engaging stakeholders