SlideShare a Scribd company logo
Success is a CHOICE!
                                   Featured Speaker:

                            Thomas Fulmer
                   Technology, Marketing, &
                    Sales Tips To EXPLODE
                        Your Business!


Marketing                Technology                Sales


       www.GoMobileFL.com | www.ThomasFulmer.com
What is Essential to growing
    a YOUR business?


   www.GoMobileFL.com | www.ThomasFulmer.com
CUSTOMERS???




    www.GoMobileFL.com | www.ThomasFulmer.com
WHAT DO CUSTOMERS WANT?




    www.GoMobileFL.com | www.ThomasFulmer.com
WHAT IS YOUR OFFER?




HOW WILL YOU INSPIRE THEM TO ACT?
     www.GoMobileFL.com | www.ThomasFulmer.com
REACH CUSTOMERS FROM MULTIPLE ANGLES…

           1          PRINT/EMAIL/RADIO/Phone


           2          SMS/TEXT/Coupon

                       INTERNET/WEBSITE/
           3           MOBILE WEBSITE/SOCIAL
      www.GoMobileFL.com | www.ThomasFulmer.com
HOW WILL YOU FOLLOW UP?

          1          PRINT/EMAIL/RADIO/PHONE


          2          SMS/TEXT/Coupon

                      INTERNET/WEBSITE/
          3           MOBILE WEBSITE
     www.GoMobileFL.com | www.ThomasFulmer.com
www.GoMobileFL.com | www.ThomasFulmer.com
www.GoMobileFL.com | www.ThomasFulmer.com
TRENDS….MOBILE?
 There are 6.8 billion people on the planet. 5.1 billion of them own a
   cell phone, but only 4.2 billion own a toothbrush.
   (Source: Mobile Marketing Association Asia)
 91% of people keep their phone within 3 feet of themselves, 24
   hours a day, 365 days per year.
   Source Morgan Stanley
 3 out of 5 internet searches are done using a mobile phone
 70% of all mobile searches result in action within 1 hour.
   (Source: Mobile Marketer)




                 www.GoMobileFL.com | www.ThomasFulmer.com
MOBILE
                               WEBSITE

www.GoMobileFL.com | www.ThomasFulmer.com
WHY MOBILE?
 FACT: Customers are using mobile to find your competition.
  Source: Google "Understanding Smartphone Users," 2011




             www.GoMobileFL.com | www.ThomasFulmer.com
WHERE’S YOUR PHONE?
  It takes 26 hours for the
 average person to report a
    lost wallet. It takes 68
minutes for them to report a
          lost phone.
            (Source: Unisys)

      www.GoMobileFL.com | www.ThomasFulmer.com
TV
 There are MORE mobile
 phones on the planet
 than there are TVs.
 (Source: Jupiter)




              www.GoMobileFL.com | www.ThomasFulmer.com
MOBILE SEARCH
 70% of all mobile searches result in
  action within 1 hour.
  (Source: Mobile Marketer)

 Mobile coupons get 10 times the
  redemption rate of traditional coupons.
  (Source: Borrell Associates)


                                                         Infographic courtesy of
                                                         InfographicIgnition


             www.GoMobileFL.com | www.ThomasFulmer.com
WHERE’S YOUR PHONE?
  91% of all U.S.
citizens have their
   mobile device
within reach 24/7.
 (Source: Morgan Stanley)    9%

                                                       91%




           www.GoMobileFL.com | www.ThomasFulmer.com
WHERE SHALL WE GO??
 Searching for local businesses is
  the #1 way people use smart
  phones
  (source: google)

 …unfortunately normal websites
  look sloppy and are hard to use on
  small mobile screens
             www.GoMobileFL.com | www.ThomasFulmer.com
BE HONEST, YOUR SITE SU…




    www.GoMobileFL.com | www.ThomasFulmer.com
HOW CUSTOMERS BENEFIT
                                                           Non Mobile Website   Mobile Website
   User friendly
   Loads fast
   Easy to see
   Easy to read
   Easy to take action
   Easy to find your location
   Special offers and coupons
   Drives targeted traffic that wants to buy
   Online retailers - a mobile site can increase
    consumer engagement by 85%
   Website visitors are 51% more likely to do
    business with an online retailer with a mobile site.




                   www.GoMobileFL.com | www.ThomasFulmer.com
SMS
                              CAMPAIGN
Infographic courtesy of
InfographicIgnition

               www.GoMobileFL.com | www.ThomasFulmer.com
SMS MARKETING
 HOW ARE YOU STAYING IN
    TOUCH WITH YOUR CUSTOMERS?
   Text messaging has been
    estimated to be 5 times more
    effective than direct mail and 10
    times more effective than
    newspaper advertising.
           www.GoMobileFL.com | www.ThomasFulmer.com
SMS MARKETING
Unique Features                            SMS Marketing Benefits:
•   It has 97% open rates                  •   Gain new clients
•   It’s immediate                         •   Increase Customer Retention
•   It’s personal                          •   Increase brand awareness
                                           •   Increase loyalty
•   It’s targeted                          •   Engage your customers
•   It’s permission based (opt-in)         •   Increase sales
•   It’s time sensitive                    •   Build a mobile database
•   It’s cost effective                    •   You can get more traffic to your business in
•   It’s environmentally friendly              one hour, from a single TEXT MESSAGE; than
•   It reaches your audience no matter         in one year from a search engine listing... if
    where they are                             you know what you're doing.



                  www.GoMobileFL.com | www.ThomasFulmer.com
THE AMERICAN LOVE AFFAIR
WITH TEXTING
 89% of the Population has a
    Cell/ Mobile Phone!
   90% Use Mobile Phone for
    TEXTING
   95% of SMS TEXTS are Read
    in the first 10 minutes!              Read in 10 Min   Not Read in 10 Min



          www.GoMobileFL.com | www.ThomasFulmer.com
YOUR CLIENTS LOVE TO TEXT
 It takes 90 minutes for the
  average person to respond to
  an email. It takes 90 seconds
  for the average person to
  respond to a text message.
  (Source: CTIA.org)


            www.GoMobileFL.com | www.ThomasFulmer.com
GOTTA READ THAT TEXT…
 Text messaging is 5X more effective than
  direct mail and 10X more effective than
  newspaper advertising
 Mobile coupons get 10X the redemption
  rate of traditional coupons.
 (Source: Borrell Associates)

            www.GoMobileFL.com | www.ThomasFulmer.com
AND MORE TEXTS…




    www.GoMobileFL.com | www.ThomasFulmer.com
CUSTOMIZED SMS MARKETING
                    Selection of services offered:
                       Appointment reminders
                       Automated text campaigns
                       Coupons and special offers
                       Customer surveys
                       Product voting
                       Contests

    www.GoMobileFL.com | www.ThomasFulmer.com
CRM – CUSTOMER RELATIONSHIP MANAGER




     www.GoMobileFL.com | www.ThomasFulmer.com
KNOW YOUR CUSTOMER &
    THEIR PREFERENCES




 www.GoMobileFL.com | www.ThomasFulmer.com
TARGET THE MARKET




    www.GoMobileFL.com | www.ThomasFulmer.com
TRACK ALL MARKETING WHEN POSSIBLE




     www.GoMobileFL.com | www.ThomasFulmer.com
6 Technology and Marketing Tips To EXPLODE Your Business!

 Have a mobile website
 Utilize Text Marketing and/or Email Marketing
 Utilize A CRM To keep up with customers
 Know Your Customers & Their preferences
 Target your marketing
 Track your marketing & Evaluate regularly
          www.GoMobileFL.com | www.ThomasFulmer.com
Resources




www.GoMobileFL.com | www.ThomasFulmer.com
Success is a CHOICE!
                                   Featured Speaker:

                            Thomas Fulmer
                   Technology, Marketing, &
                    Sales Tips To EXPLODE
                        Your Business!


Marketing                Technology                Sales


       www.GoMobileFL.com | www.ThomasFulmer.com

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Mobile Phone Marketing Solutions presentation to bizlaunch jan2013

  • 1. Success is a CHOICE! Featured Speaker: Thomas Fulmer Technology, Marketing, & Sales Tips To EXPLODE Your Business! Marketing Technology Sales www.GoMobileFL.com | www.ThomasFulmer.com
  • 2. What is Essential to growing a YOUR business? www.GoMobileFL.com | www.ThomasFulmer.com
  • 3. CUSTOMERS??? www.GoMobileFL.com | www.ThomasFulmer.com
  • 4. WHAT DO CUSTOMERS WANT? www.GoMobileFL.com | www.ThomasFulmer.com
  • 5. WHAT IS YOUR OFFER? HOW WILL YOU INSPIRE THEM TO ACT? www.GoMobileFL.com | www.ThomasFulmer.com
  • 6. REACH CUSTOMERS FROM MULTIPLE ANGLES… 1 PRINT/EMAIL/RADIO/Phone 2 SMS/TEXT/Coupon INTERNET/WEBSITE/ 3 MOBILE WEBSITE/SOCIAL www.GoMobileFL.com | www.ThomasFulmer.com
  • 7. HOW WILL YOU FOLLOW UP? 1 PRINT/EMAIL/RADIO/PHONE 2 SMS/TEXT/Coupon INTERNET/WEBSITE/ 3 MOBILE WEBSITE www.GoMobileFL.com | www.ThomasFulmer.com
  • 10. TRENDS….MOBILE?  There are 6.8 billion people on the planet. 5.1 billion of them own a cell phone, but only 4.2 billion own a toothbrush. (Source: Mobile Marketing Association Asia)  91% of people keep their phone within 3 feet of themselves, 24 hours a day, 365 days per year. Source Morgan Stanley  3 out of 5 internet searches are done using a mobile phone  70% of all mobile searches result in action within 1 hour. (Source: Mobile Marketer) www.GoMobileFL.com | www.ThomasFulmer.com
  • 11. MOBILE WEBSITE www.GoMobileFL.com | www.ThomasFulmer.com
  • 12. WHY MOBILE?  FACT: Customers are using mobile to find your competition. Source: Google "Understanding Smartphone Users," 2011 www.GoMobileFL.com | www.ThomasFulmer.com
  • 13. WHERE’S YOUR PHONE? It takes 26 hours for the average person to report a lost wallet. It takes 68 minutes for them to report a lost phone. (Source: Unisys) www.GoMobileFL.com | www.ThomasFulmer.com
  • 14. TV  There are MORE mobile phones on the planet than there are TVs. (Source: Jupiter) www.GoMobileFL.com | www.ThomasFulmer.com
  • 15. MOBILE SEARCH  70% of all mobile searches result in action within 1 hour. (Source: Mobile Marketer)  Mobile coupons get 10 times the redemption rate of traditional coupons. (Source: Borrell Associates) Infographic courtesy of InfographicIgnition www.GoMobileFL.com | www.ThomasFulmer.com
  • 16. WHERE’S YOUR PHONE? 91% of all U.S. citizens have their mobile device within reach 24/7. (Source: Morgan Stanley) 9% 91% www.GoMobileFL.com | www.ThomasFulmer.com
  • 17. WHERE SHALL WE GO??  Searching for local businesses is the #1 way people use smart phones (source: google)  …unfortunately normal websites look sloppy and are hard to use on small mobile screens www.GoMobileFL.com | www.ThomasFulmer.com
  • 18. BE HONEST, YOUR SITE SU… www.GoMobileFL.com | www.ThomasFulmer.com
  • 19. HOW CUSTOMERS BENEFIT Non Mobile Website Mobile Website  User friendly  Loads fast  Easy to see  Easy to read  Easy to take action  Easy to find your location  Special offers and coupons  Drives targeted traffic that wants to buy  Online retailers - a mobile site can increase consumer engagement by 85%  Website visitors are 51% more likely to do business with an online retailer with a mobile site. www.GoMobileFL.com | www.ThomasFulmer.com
  • 20. SMS CAMPAIGN Infographic courtesy of InfographicIgnition www.GoMobileFL.com | www.ThomasFulmer.com
  • 21. SMS MARKETING  HOW ARE YOU STAYING IN TOUCH WITH YOUR CUSTOMERS?  Text messaging has been estimated to be 5 times more effective than direct mail and 10 times more effective than newspaper advertising. www.GoMobileFL.com | www.ThomasFulmer.com
  • 22. SMS MARKETING Unique Features SMS Marketing Benefits: • It has 97% open rates • Gain new clients • It’s immediate • Increase Customer Retention • It’s personal • Increase brand awareness • Increase loyalty • It’s targeted • Engage your customers • It’s permission based (opt-in) • Increase sales • It’s time sensitive • Build a mobile database • It’s cost effective • You can get more traffic to your business in • It’s environmentally friendly one hour, from a single TEXT MESSAGE; than • It reaches your audience no matter in one year from a search engine listing... if where they are you know what you're doing. www.GoMobileFL.com | www.ThomasFulmer.com
  • 23. THE AMERICAN LOVE AFFAIR WITH TEXTING  89% of the Population has a Cell/ Mobile Phone!  90% Use Mobile Phone for TEXTING  95% of SMS TEXTS are Read in the first 10 minutes! Read in 10 Min Not Read in 10 Min www.GoMobileFL.com | www.ThomasFulmer.com
  • 24. YOUR CLIENTS LOVE TO TEXT  It takes 90 minutes for the average person to respond to an email. It takes 90 seconds for the average person to respond to a text message. (Source: CTIA.org) www.GoMobileFL.com | www.ThomasFulmer.com
  • 25. GOTTA READ THAT TEXT…  Text messaging is 5X more effective than direct mail and 10X more effective than newspaper advertising  Mobile coupons get 10X the redemption rate of traditional coupons. (Source: Borrell Associates) www.GoMobileFL.com | www.ThomasFulmer.com
  • 26. AND MORE TEXTS… www.GoMobileFL.com | www.ThomasFulmer.com
  • 27. CUSTOMIZED SMS MARKETING Selection of services offered:  Appointment reminders  Automated text campaigns  Coupons and special offers  Customer surveys  Product voting  Contests www.GoMobileFL.com | www.ThomasFulmer.com
  • 28. CRM – CUSTOMER RELATIONSHIP MANAGER www.GoMobileFL.com | www.ThomasFulmer.com
  • 29. KNOW YOUR CUSTOMER & THEIR PREFERENCES www.GoMobileFL.com | www.ThomasFulmer.com
  • 30. TARGET THE MARKET www.GoMobileFL.com | www.ThomasFulmer.com
  • 31. TRACK ALL MARKETING WHEN POSSIBLE www.GoMobileFL.com | www.ThomasFulmer.com
  • 32. 6 Technology and Marketing Tips To EXPLODE Your Business!  Have a mobile website  Utilize Text Marketing and/or Email Marketing  Utilize A CRM To keep up with customers  Know Your Customers & Their preferences  Target your marketing  Track your marketing & Evaluate regularly www.GoMobileFL.com | www.ThomasFulmer.com
  • 34. Success is a CHOICE! Featured Speaker: Thomas Fulmer Technology, Marketing, & Sales Tips To EXPLODE Your Business! Marketing Technology Sales www.GoMobileFL.com | www.ThomasFulmer.com