Presented By : 
Chirag Patel 
Naval Jha 
Vishal Kumar
Founder of Amazon 
History and overview 
Vision And Mission 
Marketing, Advertising and promotion 
Electronic competition 
Strategies and Financial 
Diversification 
Suggestion
Jeff Bezos – Founder and CEO of Amazon.com 
Born January 12,1964 
Graduates with Princeton University. 
Degrees in EE and CS. 
Person of the year in 1999. 
On 5 Aug 2013, announced his purchase of Washington Post for 
$250 million in cash. 
As of July 2014, According to Forbes - Bezos is listed as the 17th 
wealthiest person in the world. 
He was ranked the second best CEO in the world by Harvard 
Business Review, after Steve Jobs of Apple.
 Amazon is an American Multinational e - commerce 
company. 
 HQ in Seattle,Washington US. 
 Company was named after the Amazon River, one of the 
largest rivers in the world. 
 Jeff Bozos incorporated the company in July 1994 and the 
site went online as Amazon.com in 1995. 
 Worlds largest online retailer. 
 When many .com companies were not able to survive 
during the 90’s, Amazon managed to survive and is 
successful now. 
 It is the 11th most searched site around the world. The 
structure of website will definitely make you to buy.
 Started as an online bookstore, but later 
expanded, selling DVDs, CDs, video and MP3 
downloads, software electronics, apparel and 
much more. 
 Also produces consumer electronics, notably the 
Amazon Kindle e-book reader and the Kindle Fire 
tablet . 
 Has separate retail website for US, Canada, United 
Kingdom, France, Germany, India, Italy, Spain 
Brazil, Japan, and China.
Amazon.com's former headquarters in the 
Pacific Medical Center building in Beacon Hill, 
Seattle.
Vision 
“To be the earth’s most customer centric company; to build a 
place where people can come to find and discover anything 
they might want to buy online.” 
Mission 
“To leverage technology and the expertise of invaluable 
employees and to provide customer with the best shopping 
experience on the internet.” 
In 1995, Simple mission – 
“Earth’s largest book store.”
 Marketing Strategies. 
Advertising. 
Strategic alliances. 
Customer interactive promotion.
Specialized and General Circulation news paper 
and magazines 
New York Times. 
The Wall Street Journal . 
Wired
Placed ads in more than 50 high profile and traffic 
count websites : 
CNET. 
Yahoo ! 
Excite. 
Lycos 
Quote.com 
CNN 
Amazon alliance with AOL. 
Affiliate hyperlink.
Invited to post book reviews. 
Company sponsors review competition. 
Provide a forum for author interviews. 
Emailing message. 
Pricing and cost 
“Amazon.com 500” 
“Free shipping” 
Specified amount. 
Unlimited free – Amazon Primetm
Costco 
Sam’s Club 
Walmart stores 
Indigo Books & Music 
Merged with Canada top retail brand. 
Barnes & Noble 
through barnesandnoble.com 
Potential competitor Bricks and mortar 
Half.com 
eBay’s book and music
Creating opportunity for an alternative 
channel. 
Even book superstores can offer their 
customers only a small proportion limited 
retail shelf space.
Amazon relies heavily on its supply chain part ners 
for accurate fulfillment and on time delivery. 
Some titles are available for shipment within 48 to 
72 hrs. 
In print titles are generally available within 4 to 6 
weeks. 
Out of print titles available in 2 to 6 months. 
As of september 2014 company operates 125 active 
distribution center building around the world.
Amazon Webstore is a standalone eCommerce 
platform that integrates seamlessly with the entire 
Amazon Services portfolio to provide a complete set of 
eCommerce features and functionality in a single 
solution. 
Use Fulfillment by Amazon to provide your customers 
with a world-class shipping experience, offer Amazon 
Prime shipping, or advertise your products using 
Amazon Product
Year over year, Amazon.com Inc. has been able to 
grow revenues from $61.1B USD to $74.5B USD. 
Most impressively, the company has been able to 
reduce the percentage of sales devoted to cost of 
goods sold from 75.25% to 72.77%. 
This was a driver that led to a bottom line growth 
from a loss of $39.0M USD to a gain of $274.0M 
USD.
“Used Books doesn’t hurt either authors or new book’s industry” 
- J. Bezos
Books 
Movie, Music and Games 
Digital Download 
Kindle 
Computer And Office 
Electronics 
Home and garden 
Grocery, Health and beauty 
Toys, kids and baby 
Clothing, Shoes and jewelry 
Sports and outdoors 
Tools, Auto and industrial
Separate retail websites. 
- US - Australia 
- UK - Brazil 
- France - Japan 
- Canada - China 
- Germany - India 
- Italy - Mexico 
- Spain
Amazon can enter into online entertainment and 
communication. 
It can develop software for international calling at 
cheaper rates. 
More Discount or promotional offers provided to 
consumers. 
Update music galleries with latest songs. 
Provide Library facility to reader’s. 
Reduce shipping charges or free charges.
http://en.wikipedia.org/wiki/Amazon.com 
http://www.bidnessetc.com 
http://www.google.co.in/searchimages 
Studied Case 1 Amazon.com from Consumer 
Behavior - Blackwell
Case   amazon.com
Case   amazon.com

Case amazon.com

  • 2.
    Presented By : Chirag Patel Naval Jha Vishal Kumar
  • 3.
    Founder of Amazon History and overview Vision And Mission Marketing, Advertising and promotion Electronic competition Strategies and Financial Diversification Suggestion
  • 5.
    Jeff Bezos –Founder and CEO of Amazon.com Born January 12,1964 Graduates with Princeton University. Degrees in EE and CS. Person of the year in 1999. On 5 Aug 2013, announced his purchase of Washington Post for $250 million in cash. As of July 2014, According to Forbes - Bezos is listed as the 17th wealthiest person in the world. He was ranked the second best CEO in the world by Harvard Business Review, after Steve Jobs of Apple.
  • 7.
     Amazon isan American Multinational e - commerce company.  HQ in Seattle,Washington US.  Company was named after the Amazon River, one of the largest rivers in the world.  Jeff Bozos incorporated the company in July 1994 and the site went online as Amazon.com in 1995.  Worlds largest online retailer.  When many .com companies were not able to survive during the 90’s, Amazon managed to survive and is successful now.  It is the 11th most searched site around the world. The structure of website will definitely make you to buy.
  • 8.
     Started asan online bookstore, but later expanded, selling DVDs, CDs, video and MP3 downloads, software electronics, apparel and much more.  Also produces consumer electronics, notably the Amazon Kindle e-book reader and the Kindle Fire tablet .  Has separate retail website for US, Canada, United Kingdom, France, Germany, India, Italy, Spain Brazil, Japan, and China.
  • 10.
    Amazon.com's former headquartersin the Pacific Medical Center building in Beacon Hill, Seattle.
  • 12.
    Vision “To bethe earth’s most customer centric company; to build a place where people can come to find and discover anything they might want to buy online.” Mission “To leverage technology and the expertise of invaluable employees and to provide customer with the best shopping experience on the internet.” In 1995, Simple mission – “Earth’s largest book store.”
  • 14.
     Marketing Strategies. Advertising. Strategic alliances. Customer interactive promotion.
  • 15.
    Specialized and GeneralCirculation news paper and magazines New York Times. The Wall Street Journal . Wired
  • 16.
    Placed ads inmore than 50 high profile and traffic count websites : CNET. Yahoo ! Excite. Lycos Quote.com CNN Amazon alliance with AOL. Affiliate hyperlink.
  • 17.
    Invited to postbook reviews. Company sponsors review competition. Provide a forum for author interviews. Emailing message. Pricing and cost “Amazon.com 500” “Free shipping” Specified amount. Unlimited free – Amazon Primetm
  • 19.
    Costco Sam’s Club Walmart stores Indigo Books & Music Merged with Canada top retail brand. Barnes & Noble through barnesandnoble.com Potential competitor Bricks and mortar Half.com eBay’s book and music
  • 22.
    Creating opportunity foran alternative channel. Even book superstores can offer their customers only a small proportion limited retail shelf space.
  • 23.
    Amazon relies heavilyon its supply chain part ners for accurate fulfillment and on time delivery. Some titles are available for shipment within 48 to 72 hrs. In print titles are generally available within 4 to 6 weeks. Out of print titles available in 2 to 6 months. As of september 2014 company operates 125 active distribution center building around the world.
  • 24.
    Amazon Webstore isa standalone eCommerce platform that integrates seamlessly with the entire Amazon Services portfolio to provide a complete set of eCommerce features and functionality in a single solution. Use Fulfillment by Amazon to provide your customers with a world-class shipping experience, offer Amazon Prime shipping, or advertise your products using Amazon Product
  • 25.
    Year over year,Amazon.com Inc. has been able to grow revenues from $61.1B USD to $74.5B USD. Most impressively, the company has been able to reduce the percentage of sales devoted to cost of goods sold from 75.25% to 72.77%. This was a driver that led to a bottom line growth from a loss of $39.0M USD to a gain of $274.0M USD.
  • 26.
    “Used Books doesn’thurt either authors or new book’s industry” - J. Bezos
  • 31.
    Books Movie, Musicand Games Digital Download Kindle Computer And Office Electronics Home and garden Grocery, Health and beauty Toys, kids and baby Clothing, Shoes and jewelry Sports and outdoors Tools, Auto and industrial
  • 36.
    Separate retail websites. - US - Australia - UK - Brazil - France - Japan - Canada - China - Germany - India - Italy - Mexico - Spain
  • 38.
    Amazon can enterinto online entertainment and communication. It can develop software for international calling at cheaper rates. More Discount or promotional offers provided to consumers. Update music galleries with latest songs. Provide Library facility to reader’s. Reduce shipping charges or free charges.
  • 39.