This document provides a summary of Michael A. Jendraszak's experience as an IT professional specializing in storage solutions. He has over 30 years of experience in storage engineering roles, implementing and supporting storage infrastructure from vendors such as HP, IBM, and Brocade. Currently he works as a Storage Solution Architect and Strategic Technical Account Manager at HP, where he designs storage solutions, provides training, and oversees installations for customers and partners.

1. Michael A. Jendraszak
Summary Information Technology Professional with extensive experience in a pre and post sales role supporting
enterprise and SMB customers with storage and backup needs. Including strong technical and business
skills. Excellent leadership, communication, and project skills.
In addition to the many years of supporting the sales cycle I have vast experience in the evaluation, design,
integration, testing, implementation, and support of hardware and software applications to meet a broad
range of organizational needs. Including Several years of experience with implementing and supporting a
large-scale Data Center environment.
Professional
experience
November 2010 to Present – 3PAR / HP / HPE
Storage Solution Architect / Strategic Technical Account Manager
 Participate in account planning with sales team.
 Support 4 sales professionals in IL during technical sales meetings.
 Design and present storage solutions based on customer input and needs.
 Conduct training for customer and HPE partners on storage related topics.
 Support 42 partners in Illinois. Ensuring they are kept updated on all storage related announcements.
 Provide training to partners on all storage related updates.
 Assist partners and sales specialists with reviewing customer storage requirements and providing a suitable
solution.
 Presented at HP Road Shows highlighting new storage products
 Work with customer and HP engineering to ensure current and future environments are supported.
 Prepare and lead periodic account reviews with customers.
 Oversee / Coordinate installs and upgrades.
November 2008 to 2010 – Classified Ventures
Storage Engineer
 Support CV corporate and BU storages needs utilizing HP 3PAR storage and HDS.
November 2005 to 2008 – IBM
Storage Engineer
 Support of ABN-AMRO’s storage infrastructure which include 15 HP EVA 8000 and 5000 including 35 Brocade
switches. Brocade Fabric Manager and SAN health.
 6 years experience with HP Command View, RSM and Business Copy to support DR requirement between
ABN-AMRO and remote DR center.
 Design and implementation of IBM DS8000 and DS6800 storage products.
 3 years experience on IBM DS8000 and DS6000 storage units, including Global Mirror and Flash Copy.
 6 years experience with Brocade SAN switches and related applications.
 Support and implementation of SAN attached servers including SQL, W2K, 2003 and VMware.
17473 East Gate Dr.
Country Club Hills IL, 60478
Cell 708.365.9672
Email: Mike@Jendraszak.org

2. January 1998 to Nov 2005 - ABN-AMRO Bank N.V. Chicago IL
Senior Systems Engineer Distributed Systems Management – Intel Engineering Group
 Implemented midrange SAN infrastructure Consisting of 300 + Wintel server and 15 HP EVA’s 8000 and 5000.
 Experience with HP RMS and Business Copy.
 Experience with Brocade 1200,4100,3900,3800.
 Lead engineer of the server engineering group responsible for the evaluation, design, integration, testing,
implementation, and support of over 200 Novell and 75 NT file servers located nationwide connected by a
LAN/WAN infrastructure. This environment supports over 18,000 nodes.
 Responsible for determining, implementing, and supporting standards for hardware, network operating systems,
and all server applications.
 Provided final level of support for all problems escalated to engineering and ensured that the final resolution was
deployed to prevent future occurrences of the same problems in order to minimize the outages and the downtime
associated with them.
 Assisted other systems areas in the bank with the engineering, implementation, and support of whatever
hardware or software technology deemed necessary for the processing of their business transactions.
 Participated as a member of core team that worked to implement major changes and resolve any major
problems.
December 1995 to December 1997 - Computer Sciences Corporation/CNA Insurance Chicago IL
Systems Engineer
 Analyzed and classified all critical outages. Performed root cause analysis on all outages related to servers.
Identified the cause of the problem and developed corrective actions to reduce future occurrences of the problem.
Responsible for the documentation and implementation of the corrective actions needed.
 Provided final level of support for server problems, remote installation activities and strategic business unit
systems teams.
 Served as liaison between CNA and multiple hardware and software vendors.
 Participated as a member of core team in all major network changes.
December 1990 to December 1995 - CNA Insurance Chicago IL
Technical Resolution Consultant
 Provided advanced support and training for the data center, network, desktop, laptop and mail help desk as well
as application developers and remote installation teams. Collaborated with and consulted with server, network,
and desktop engineering areas to ensure the successful implementation of new products and services. Resolved
complex problems on a regular basis, including the identification of possible solutions, communication of the best
solutions to senior management, and the implementation of these solutions. Skilled with the use of diagnostic
equipment such the Network General sniffer, Fluke meter, and electrical measuring devices.
December 1988 to December 1990 - CNA Insurance Chicago IL
Operations Supervisor 2nd
Shift
 Supervised the daily activities of 25 Computer Operators. Responsible for all aspects of the daily production
schedule. Responsibilities included overseeing Master Console, Tape Processing, Printing and Distribution
areas. Other areas of responsibility included scheduling, training and management of the operators.
1975 to December 1988 – CNA Insurance Chicago IL
Computer Operator
 Supported mainframe systems, WAN/LAN links, hardware, systems software, and applications for the entire
corporation. Performed operation duties such as Setup, processing and printing of the daily batch production.

3. References Available upon request
Hardware
Technical
Skills
 HPE 3PAR Storage
 HP EVA 5000 / 8000
 Brocade 12000,4100,3900 and 3800 switches
 IBM DS8300, DS6800 Storage
 Compaq, HP, IBM, Compaq servers
Operating
System
Technical
Skills
 Proficient in most OS’s along with Microsoft Office products, Excel, Word, Project ETc.
 DOS to Windows 2012 Server / Microsoft Cluster Server / Linux / VMware