The document summarizes a case study about Unity Hospital, a 50-bed hospital in India that implemented a Hospital Information System (HIS) in early 2011. Prior to implementing the HIS, the hospital operated manually without computers. After evaluating vendors, the hospital chose a HIS from Software Associates. The implementation cost Rs. 200,000 and was completed in 15 days. With the new system, the hospital saw benefits like easy data retrieval, efficient tracking of drug availability, and decreased waiting times for patients. The HIS also facilitated more accurate billing and easier tracing of patient information. Overall, the HIS significantly improved the hospital's operations, patient services, and data management capabilities.

1. Case study: HIS at Unity
Hospitals
Presented by:
Janhvi yadav
Izhar Ahmed
Harshit gaur
Hitashi soni
Himanshu tripathi
Jayshree

2. Summary
Unity Hospital, established in 2002, is a small 50-bed hospital with departments in General
Medicine, Gynecology, and Pediatrics. Over the years, the hospital has experienced significant
growth and now serves approximately 15,000 new patients annually. Prior to 2011, the hospital
operated manually without the use of computers.
In early 2011, the hospital management decided to implement a Hospital Information System
(HIS) to improve efficiency and organization. After evaluating various vendors and considering
features and costs, they chose the HIS from Software Associates, Calicut. The implementation
cost for the software and hardware was around 2,00,000, and the system was successfully
implemented in just 15 days.
With the new HIS in place, the hospital introduced patient registration and issuance of
registration cards, which required a nominal fee of 20. This process replaced the previous
manual approach. The hospital also experienced improved operations in various areas. The
Manager, Mr. M.M. Surendran, highlighted the benefits, such as easy retrieval of transaction
data, efficient tracking of drug availability and stock in the pharmacy, and room availability for
in-patients. The implementation of the HIS also resulted in space optimization by eliminating
physical files. Additionally, the waiting time for patients at the reception counter decreased, and
patient history, treatment, and payment information became easily traceable.
The billing and accounts system became more accurate, and any transaction could be readily
retrieved for verification. The implementation of the HIS also facilitated pharmacy stock
verification, and the pharmacy staff were instructed to bill all drug sales, both internal and
external.
Overall, the adoption of the Hospital Information System has significantly improved Unity
Hospital's operations, patient services, and data management capabilities.

3. QUESTION
1. What are the benefits of HIS for Unity
Hospital?
2. How much investment the hospital made
and how much gain it had in the first year?
3. What problems you anticipate for Unity
Hospital in the future?

4. Ans 1: -The Public Distribution System (PDS) can be considered a system.
an analysis of the
different steps you mentioned:
Problem Identification:
The PDS in India is facing several challenges, such as poor quality, leakage,
pilferage, diversion to the open market, lack of means of transportation,
non-issuance of ration cards to many families, andunreliable data from
procurement to distribution.
Assumptions:
Based on the information provided, we can assume that the PDS is
intended to address poverty and food shortages by providing essential
food items at subsidized prices to households in India.
Analysis:
The PDS system involves a network of organizations and processes,
including the central government,state governments, Food Corporation of
India (FCI), Central Ministry of Civil Supplies, state Civil Supplies
Departments, Talukas, and Fair Price Shops (FPS).

5. Alternate Solutions:
To address the challenges faced by the PDS, several alternate solutions can
be considered. These may
include:
*Strengthening the monitoring and enforcement mechanisms to reduce
leakage and pilferage.
*Implementing technology-based solutions such as barcode or RFID systems
to improve inventory management and minimize discrepancies.
Proposed Solution:
A comprehensive approach is required to address the problems in the PDS.
This may involve a combination of solutions such as:
Strengthening monitoring and enforcement mechanisms through regular
audits, inspections, and strict penalties for violations.
Managerial Application:
Managers responsible for the PDS need to oversee the implementation of
the proposed solutions. They should ensure effective coordination among
different stakeholders, allocate resources appropriately, and establish
mechanisms to measure and monitor the performance of the system.

6. • Conclusions:
The PDS is a complex system aimed at addressing poverty and food
shortages in India. However, it faces various challenges that hinder its
effectiveness. By implementing a combination of solutions, including
improved monitoring, technology adoption, enhanced transparency, and
better data management, the PDS can overcome these challenges and
achieve its objectives more efficiently.
• Recommendations:
Based on the proposed solutions, the following recommendations can be
made:
Strengthen enforcement mechanisms and conduct regular audits to
minimize leakage and pilferage.

7. Ans 2: - Components and Hierarchy of PDS:
Problem Identification:
•Poor quality, leakage, pilferage, and diversion of food materials
•Lack of means of transportation
Assumptions:
•The PDS is aimed at tackling poverty and food shortages.
•The PDS is a joint program of the central government and state
governments.
Analysis:
•The PDS consists of a network of retail outlets called Fair Price Shops
(FPS) throughout the country.
•The Central Ministry of Civil Supplies determines the allocation of food
and essential commodities to
each state.

8. Alternate Solutions:
•Improve the quality control and monitoring mechanisms to ensure food
materials reach beneficiaries in the same quality and quantity.
•Strengthen the transportation infrastructure to facilitate the timely
delivery of food materials to all regions.
Proposed Solution:
•Enhance quality control and monitoring mechanisms at each stage of the
PDS to ensure proper delivery of food materials to beneficiaries.
•Invest in improving transportation infrastructure to ensure timely and
efficient distribution of supplies to all regions.
Managerial Application:
•The central and state governments need to collaborate closely to
implement the proposed solutions effectively.
•Adequate resources, including financial, technological, and human
resources, should be allocated for the implementation of the solutions.
Conclusions:
The Public Distribution System (PDS) in India is a significant anti-poverty
program aimed at providing essential food items to millions of households
at subsidized prices.

9. Ans 3: Problem Identification:
The Public Distribution System (PDS) in India is facing several challenges
and issues that hinder its effectiveness in achieving its objectives. Some of
the key problems identified include:
•Poor quality of food materials reaching the beneficiaries.
Assumptions:
•The PDS aims to tackle poverty and food shortages in India.
•The primary objective of the PDS is to provide essential food items at
subsidized prices to around 160 million households.
Analysis:
The PDS faces various challenges that hinder its efficiency and
effectiveness in achieving its objectives.
These challenges include quality control issues, leakage and diversion,
transportation bottlenecks, inadequate data management, and lack of
awareness among beneficiaries.
Alternate solutions:
•Improve quality control measures: Implement stringent quality checks at
all stages, from procurementto distribution, to ensure that food materials
reach beneficiaries in good quality.

10. Proposed Solution:
To address the identified problems and improve the effectiveness of the
PDS, the following steps are recommended:
Strengthen quality control measures and establish a reliable system to
monitor the quality of food materials at all stages.
Managerial Application:
Implementing the proposed solutions requires the active involvement and
collaboration of multiple organizations, including the central government,
state governments, Food Corporation of India, Central Ministry of Civil
Supplies, and state Civil Supplies Departments.
Conclusions:
The Public Distribution System (PDS) in India, though one of the largest
interventions of its kind in the world, faces several challenges and issues
that hinder its effectiveness.

11. THANK YOU