Miratech is a Ukrainian company specializing in software testing and quality assurance services since 2003, offering outsourcing and consulting to enhance IT operations. Their processes include a variety of testing activities, project plan organization, and application maintenance services, aiming to reduce costs and improve quality through expert staffing and customized solutions. The company supports clients with process implementation, acceptance testing, and maturity evaluations to optimize their IT operations.

1. Miratech software testing
products and services
1

2. Agenda
 Miratech processes in brief
 Miratech testing products and QA
 Success stories
Company

3. Approaches
Miratech – first Ukrainian
ISO and CMM certified
company, since 2003
ITIL;
EDB IT
Operation
Book

4. Standard development/start-up process
Company

5. Offered software testing products and QA
Consulting
Development
testing and QA Application Acceptance
outsourcing maintenance testing
service
IT staff outsourcing

6. IT staff outsourcing
Opportunities:
• Needed specialist in needed quantity and in needed
time
• Database with over 23.000 resumes, 800 specialist in
project team
• Majority of tools and technologies
• Specialists available for short term and long term
projects
Benefits:
• 100% migration of fixed costs into variable (risk
reduction)
• Employees search recruiting cost reduction
• Employees hiring and firing cost reduction
• Employees search time reduction

7. Development, testing and QA outsourcing
Term “Testing” include following activities:
 Technical review, verification, critical analysis;
 Software and user’s requirements traceability check;
 Design component’s and software requirements
traceability check;
 Unit testing;
 Integration testing;
 System testing;
Development
testing and QA
outsourcing

8. Software testing process
organization
Project Plan (or Software Development Plan)
Software Architecture Document Test
Test Plan
planning
Software Requirements Specification
Use Case Specifications
Design Model
P1
Plan
Supplementary Specification(s)
Change Request(s)
Records registered in Software Engineering
Issue Tracking System within previous iteration(s)
Records registered
in Software
Design
Tests Test Case
Specifications
Implement
Test Cases
Test Suite
Setup Test
Environment Test
Environment
Execute
Tests
Do
Engineering Issue
Tracking System
Test Protocol
D1 D2 D3 D4
Test Suite(s) (from previous iterations)
Build of software product
Ro Evaluate
les test results
C0
Check
Test Evaluation
Summary
Test Manager
Test Leader
Test Designer
Assess and
Test Engineer
improve test
CM Engineer
effort
A0 Act
Test Plan (updated)
NODE: Test:0 TITLE: Test Software Product process NO.:

9. QA processes during project fullfilment
Senior
Management Corrective
actions
SQA reports
PDP Project SQA Project
activity SQA reports activity
Project documentation
SQA Manager Project team

10. Application maintenance service
 Transition process design (Configuration
management, Incident management, Resource
management, etc. )
 Testing environment administration
 Process design of patches, releases and hot
fixes testing
 Regression testing autamation
 Instruction and procedure submition
 User training
Application
maintenance
service

11. Acceptance testing
 Acceptance testing strategy development
based on SOX
 Testing team reinforcement
 Development of acceptance test cases
(end to end)
 Reporting on acceptance testing
Acceptance
testing

12. Consulting
 Process development and implementation (not
only testing)
 Current processes analysis and
recommendation for improvement
 Testing process maturity evaluation
Consulting

13. Process development and
implementation
decisions
Miratech SQA
Process Process SQA reports
Process
Establishment Standards improvement
SQA group
Customer’s
Process
Owner

14. Current processes and recommendation for improvement
1. Gap analysis in current IT processes
2. Recommendation to minimize risks related
to defects in current processes
3. Procedure and process development
Methodology is based on CMMI, ITIL, eSCM and
Miratech experience:
1. Interviewing Client’s
representatives (5 days)
2. Report preparation

15. Testing process maturity evaluation

16. Result sample

17. Key difference between products
Product Service rendering specifics
IT staff outsourcing Specialists with defined skill level are provided. Client is responsible for specialist
work load management, work results and quality
Development, testing and QA Defined volume software testing. Miratech processes are customized according to
Client’s desires. Miratech is responsible for technical risks, testing quality,
oursourcing working schedule.
Application service Installment, configuration task fulfillment based on formal or informal SLA.
Releases and patch testing. Miratech processes might be customized according
maintenance to Client’s desires. Miratech is fully responsible for service quality.
Acceptance testing Acceptance testing process development, Client’s testing team reinforcement.
Consulting Consulting services to set up testing processes based on Miratech experience

18. Thank you!
Miratech
41 Nauki Ave,
03028 Kiev, Ukraine,
Tel.: +38 044 206 4090
http://www.miratechgroup.com