The document summarizes the various web 2.0 technologies and services offered by the DeKalb County Public Library to engage with patrons online, including an interactive website receiving 28,000 daily requests, an eBranch offering online resources 24/7, a library blog with 1,000 daily page requests, an electronic newsletter with 40% open rate and 2000 subscribers, podcasts of author talks and performances, social networking presence, RSS feeds of new catalog additions and podcasts, and a mobile website currently in beta testing. These tools allow the library to meet the changing information needs of a diverse population.