Karen Harlos gave a presentation on mining the management literature to improve healthcare. She discussed her research interests in areas like organizational behavior, culture, and justice. She outlined challenges facing healthcare systems like fragmentation and interdependence of groups. Her research provides innovative responses like thinking organizationally and promoting collaboration, leadership, and healthy workplaces. She presented on studies of turnover intentions in hospital administrators and horizontal bullying among nurses. Her work aims to translate knowledge from management research to improve healthcare practices and policies.