Joe implemented SharePoint iteratively at his company by focusing on understanding business needs, managing stakeholder expectations, prioritizing initiatives based on estimated value and difficulty, establishing governance processes, providing effective support, promoting user adoption through demonstrations of value, and cultivating new work to continue expanding SharePoint's use. Key aspects included ensuring IT and decision makers understood SharePoint's benefits, measuring initiatives to improve return on investment, using cross-functional teams, and planning for ongoing growth of capabilities.
SharePoint 2016 & Office 365: A Look Ahead To What’s ComingRichard Harbridge
With SharePoint 2016 around the corner and Office 365 constantly releasing new functionality it can be hard to feel ready for what will come over the next few years. Where should we invest in learning? What other technologies should we understand? Why are some things changing?
Join Richard Harbridge as he explores Technology roadmaps and industry trends and how Microsoft and many customers are planning for the challenges ahead.
The Seven Most Important (Non Technical) Factors for Sharepoint SuccessRichard Harbridge
Attached is the slidedeck that was used during my session at SharePoint Saturday DC.
The stories, examples, scenarios, and wonderful input the audience shared (before, and after as well) is not contained within the slide deck, but is certainly worth mentioning here.
Leveraging SharePoint & Yammer’s Social Capabilities For Business BenefitRichard Harbridge
SharePoint is used as an enterprise collaboration platform in almost every organization, yet many organizations are still in the process of deciding why and when they should implement some of the new SharePoint social capabilities or how best to leverage and invest/utilize yammer’s social capabilities. While many organizations understand the benefits social technology can provide it’s not clear how SharePoint & Yammer measure up against other social technologies, and perhaps more importantly what the true benefits social capabilities in SharePoint provide to real business scenarios.
Join Richard Harbridge as he provides an objective overview of what works well, and what requires additional configuration, 3rd party products and customizations in SharePoint in order to realize the strongest return on your existing SharePoint investments.
Three Lessons Learned From Attending This Session:
1. Strengths and uses of SharePoint’s native social capability and how you can tackle specific business challenges.
2. Real world risks that SharePoint social capabilities can introduce and how to tackle them.
3. How to begin planning a social strategy and roll out with Yammer & SharePoint.
The pace of business is accelerating. Disruptive change can be a barrier in the road ahead, or it can be a bumpy reminder of the importance of innovating and evolving the way your organization leverages technology. SharePoint is a constantly evolving platform that is used to share, organize, discover, build and manage business value. SharePoint 2016 is coming, new features and capabilities in Office 365 are being released to meet increased demand from organizations around the world, and we have more options and ways we can implement today than we have ever had in the past. With so much change it’s important to understand how your own organization can better leverage SharePoint in improved ways to maximize the value it provides. Come hear about the challenges organizations are facing today, how the legal industry is using SharePoint, and how we can break through barriers to drive more meaningful results.
This was my presentation at SharePoint Saturday on Achieving Effective Buy In, Maintaining it, How to Execute Effective Governance, and Implementation Strategies/User Adoption.
SharePoint 2016 & Office 365: A Look Ahead To What’s ComingRichard Harbridge
With SharePoint 2016 around the corner and Office 365 constantly releasing new functionality it can be hard to feel ready for what will come over the next few years. Where should we invest in learning? What other technologies should we understand? Why are some things changing?
Join Richard Harbridge as he explores Technology roadmaps and industry trends and how Microsoft and many customers are planning for the challenges ahead.
The Seven Most Important (Non Technical) Factors for Sharepoint SuccessRichard Harbridge
Attached is the slidedeck that was used during my session at SharePoint Saturday DC.
The stories, examples, scenarios, and wonderful input the audience shared (before, and after as well) is not contained within the slide deck, but is certainly worth mentioning here.
Leveraging SharePoint & Yammer’s Social Capabilities For Business BenefitRichard Harbridge
SharePoint is used as an enterprise collaboration platform in almost every organization, yet many organizations are still in the process of deciding why and when they should implement some of the new SharePoint social capabilities or how best to leverage and invest/utilize yammer’s social capabilities. While many organizations understand the benefits social technology can provide it’s not clear how SharePoint & Yammer measure up against other social technologies, and perhaps more importantly what the true benefits social capabilities in SharePoint provide to real business scenarios.
Join Richard Harbridge as he provides an objective overview of what works well, and what requires additional configuration, 3rd party products and customizations in SharePoint in order to realize the strongest return on your existing SharePoint investments.
Three Lessons Learned From Attending This Session:
1. Strengths and uses of SharePoint’s native social capability and how you can tackle specific business challenges.
2. Real world risks that SharePoint social capabilities can introduce and how to tackle them.
3. How to begin planning a social strategy and roll out with Yammer & SharePoint.
The pace of business is accelerating. Disruptive change can be a barrier in the road ahead, or it can be a bumpy reminder of the importance of innovating and evolving the way your organization leverages technology. SharePoint is a constantly evolving platform that is used to share, organize, discover, build and manage business value. SharePoint 2016 is coming, new features and capabilities in Office 365 are being released to meet increased demand from organizations around the world, and we have more options and ways we can implement today than we have ever had in the past. With so much change it’s important to understand how your own organization can better leverage SharePoint in improved ways to maximize the value it provides. Come hear about the challenges organizations are facing today, how the legal industry is using SharePoint, and how we can break through barriers to drive more meaningful results.
This was my presentation at SharePoint Saturday on Achieving Effective Buy In, Maintaining it, How to Execute Effective Governance, and Implementation Strategies/User Adoption.
New technologies are changing the way people work with each other, their organization’s partners, and their customers. Employee expectations have grown and are being met by innovation that delivers greater accessibility, lower costs, and faster results. The catch? Organizations and employees need to understand, adopt, and use these technologies or risk being outpaced by new competitors or changes in the marketplace.
Join Richard Harbridge in an insightful discussion as he explores why collaboration can be challenging in organizations today, what we can do about it together.
New technologies are changing the way people work with each other, their organization’s partners, and their customers. Employee expectations have grown and are being met by innovation that delivers greater accessibility, lower costs, and faster results. The catch? Organizations and employees need to understand, adopt, and use these new technologies that are powered by the cloud or risk being outpaced by new competitors and changes in the marketplace.
Join Richard Harbridge, in this insightful Keynote session, as he shares first-hand experience and advice on the practical application of Microsoft’s cloud technology, why and how the cloud is providing significant business value in organizations today, and what successful organizations are doing to maximize the impact Office 365 can provide.
When Should We Use SharePoint OOTB, Add Third Party Products, Or Build Custom...Richard Harbridge
Determining when to use SharePoint, build customizations that extend SharePoint, buy third party products, or to ignore SharePoint all together can be very challenging. It requires an understanding of SharePoint's strengths, weaknesses, and gaps as well as an understanding of how they apply to the business problems you are trying to solve. In this session, Richard Harbridge explores decisions other organizations have made, criteria they used to evaluate their options, lessons they learned, and how they approached these difficult decisions.
SharePoint & The Road Ahead: SharePoint 2016 & Office 365 Richard Harbridge
With SharePoint 2016 around the corner and Office 365 constantly releasing new functionality it can be hard to feel ready for what will come over the next few years. Where should we invest in learning? What other technologies should we understand? Why are some things changing?
Join Richard Harbridge as he explores Technology roadmaps and industry trends and how Microsoft and many customers are planning for the challenges ahead.
Over 50 Adoption Activities For Office 365 - SPS MontrealRichard Harbridge
Office 365 provides an incredible amount of value to individual employees, teams, departments and organizations. Much of this value is not realized immediately upon purchase or deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology. So how do we drive faster, sustainable and effective adoption?
Join Richard Harbridge as he shares real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
Three lessons learned from attending this session:
• Why delivering continuous value from a service requires additional strategy and consideration that may not have been as applicable when you have historically deployed a technology asset.
• Visibility into the challenges other organizations have encountered around adoption and Office 365 and how they overcame those challenges.
• What practical activities (50+) you can leverage to drive greater adoption in your own organization (immediately, overtime, and even by yourself).
Office 365 provides an incredible amount of value to individual employees, teams, departments and organizations. Much of this value is not realized immediately upon purchase or even deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology that has been implemented. So how can organizations drive faster, sustainable and effective adoption? They perform campaigns, run activities, and take action.
Join Richard Harbridge as he shares industry leading real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Of...Richard Harbridge
Office 365 provides an incredible amount of value to individual employees, teams, departments and organizations. Much of this value is not realized immediately upon purchase or deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology. So how do we drive faster, sustainable and effective adoption?
Join Richard Harbridge as he shares real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
Three lessons learned from attending this session:
•Why delivering continuous value from a service requires additional strategy and consideration that may not have been as applicable when you have historically deployed a technology asset.
•Visibility into the challenges other organizations have encountered around adoption and Office 365 and how they overcame those challenges.
•What practical activities (50+) you can leverage to drive greater adoption in your own organization (immediately, overtime, and even by yourself)
How To Decide When To Use What In Office 365 - TechFuseRichard Harbridge
What happens when your users can’t decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Your users may struggle with these questions:
Should I share a message via Skype for Business instead of Yammer, Office 365 Groups or Exchange?
Should I collaborate on data using an Excel sheet or a SharePoint list?
Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group or in a SharePoint site?
The Social Enterprise In A Cloud First And Mobile First World - SPTechConRichard Harbridge
Organizations today need to be more responsive. People are more connected than ever before. The world has become a giant network, with people sharing, learning, and making decisions on the go at every second. What if you, and every person in your company could work together, like a network? What might that look like and how might social enterprise technology play a role?
While many organizations understand the benefits social technology can provide it’s often not as clear how we can go about implementing these technologies in a way that complements our organizations investments in powerful collaborative technologies like SharePoint. SharePoint is used as an enterprise collaboration platform in almost every organization, yet many organizations are still in the process of deciding why and when they should implement some of the new social capabilities or how best to leverage Social technologies like Yammer with their current investments.
Join Richard Harbridge as he shares Microsoft’s vision for Enterprise Social and the future of work. Richard will explain how and where customers are investing in social, what is changing and important to understand, and what technology investments have been made and are being made by Microsoft to help customers connect and work in a cloud first and mobile first world.
New technologies are changing the way people work with each other, their organization’s partners, and their customers. Employee expectations have grown and are being met by innovation that delivers greater accessibility, lower costs, and faster results. The catch? Organizations and employees need to understand, adopt, and use these technologies or risk being outpaced by new competitors or changes in the marketplace.
Join Richard Harbridge in an insightful discussion as he explores why collaboration can be challenging in organizations today, what we can do about it together.
New technologies are changing the way people work with each other, their organization’s partners, and their customers. Employee expectations have grown and are being met by innovation that delivers greater accessibility, lower costs, and faster results. The catch? Organizations and employees need to understand, adopt, and use these new technologies that are powered by the cloud or risk being outpaced by new competitors and changes in the marketplace.
Join Richard Harbridge, in this insightful Keynote session, as he shares first-hand experience and advice on the practical application of Microsoft’s cloud technology, why and how the cloud is providing significant business value in organizations today, and what successful organizations are doing to maximize the impact Office 365 can provide.
When Should We Use SharePoint OOTB, Add Third Party Products, Or Build Custom...Richard Harbridge
Determining when to use SharePoint, build customizations that extend SharePoint, buy third party products, or to ignore SharePoint all together can be very challenging. It requires an understanding of SharePoint's strengths, weaknesses, and gaps as well as an understanding of how they apply to the business problems you are trying to solve. In this session, Richard Harbridge explores decisions other organizations have made, criteria they used to evaluate their options, lessons they learned, and how they approached these difficult decisions.
SharePoint & The Road Ahead: SharePoint 2016 & Office 365 Richard Harbridge
With SharePoint 2016 around the corner and Office 365 constantly releasing new functionality it can be hard to feel ready for what will come over the next few years. Where should we invest in learning? What other technologies should we understand? Why are some things changing?
Join Richard Harbridge as he explores Technology roadmaps and industry trends and how Microsoft and many customers are planning for the challenges ahead.
Over 50 Adoption Activities For Office 365 - SPS MontrealRichard Harbridge
Office 365 provides an incredible amount of value to individual employees, teams, departments and organizations. Much of this value is not realized immediately upon purchase or deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology. So how do we drive faster, sustainable and effective adoption?
Join Richard Harbridge as he shares real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
Three lessons learned from attending this session:
• Why delivering continuous value from a service requires additional strategy and consideration that may not have been as applicable when you have historically deployed a technology asset.
• Visibility into the challenges other organizations have encountered around adoption and Office 365 and how they overcame those challenges.
• What practical activities (50+) you can leverage to drive greater adoption in your own organization (immediately, overtime, and even by yourself).
Office 365 provides an incredible amount of value to individual employees, teams, departments and organizations. Much of this value is not realized immediately upon purchase or even deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology that has been implemented. So how can organizations drive faster, sustainable and effective adoption? They perform campaigns, run activities, and take action.
Join Richard Harbridge as he shares industry leading real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Of...Richard Harbridge
Office 365 provides an incredible amount of value to individual employees, teams, departments and organizations. Much of this value is not realized immediately upon purchase or deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology. So how do we drive faster, sustainable and effective adoption?
Join Richard Harbridge as he shares real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
Three lessons learned from attending this session:
•Why delivering continuous value from a service requires additional strategy and consideration that may not have been as applicable when you have historically deployed a technology asset.
•Visibility into the challenges other organizations have encountered around adoption and Office 365 and how they overcame those challenges.
•What practical activities (50+) you can leverage to drive greater adoption in your own organization (immediately, overtime, and even by yourself)
How To Decide When To Use What In Office 365 - TechFuseRichard Harbridge
What happens when your users can’t decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Your users may struggle with these questions:
Should I share a message via Skype for Business instead of Yammer, Office 365 Groups or Exchange?
Should I collaborate on data using an Excel sheet or a SharePoint list?
Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group or in a SharePoint site?
The Social Enterprise In A Cloud First And Mobile First World - SPTechConRichard Harbridge
Organizations today need to be more responsive. People are more connected than ever before. The world has become a giant network, with people sharing, learning, and making decisions on the go at every second. What if you, and every person in your company could work together, like a network? What might that look like and how might social enterprise technology play a role?
While many organizations understand the benefits social technology can provide it’s often not as clear how we can go about implementing these technologies in a way that complements our organizations investments in powerful collaborative technologies like SharePoint. SharePoint is used as an enterprise collaboration platform in almost every organization, yet many organizations are still in the process of deciding why and when they should implement some of the new social capabilities or how best to leverage Social technologies like Yammer with their current investments.
Join Richard Harbridge as he shares Microsoft’s vision for Enterprise Social and the future of work. Richard will explain how and where customers are investing in social, what is changing and important to understand, and what technology investments have been made and are being made by Microsoft to help customers connect and work in a cloud first and mobile first world.
Best Practices in Gathering Requirements for SharePoint ProjectsDux Raymond Sy
Poor requirements can be attributed to failed SharePoint implementations. The key to successful SharePoint implementation is properly developing requirements. A lot of people know that this is important, however, only a handful of folks truly understand what it takes to do this right.
In this presentation participants will be able to identify:
- The key components of requirements gathering process
- Why requirements traceability is paramount in defining ROI in SharePoint projects
- Why having a well defined business case is necessary to effectively initiate requirements gathering
Presented at the Atlanta SharePoint Users Group Meeting on August 17, 2009
CRMready Webinar Series - Part 2 - Planning Ahead for CRM at Your NonprofitTheConnectedCause
In the CRMready Webinar Series, The Connected Cause takes a look at what CRM is, how to establish reachable goals, and what benefits a CRM implementation can bring to your nonprofit organization. In Part 2 they are joined by Heller Consulting and JDRF who gives a case study on how Heller was able to help them with their CRM implementation and what it meant to their organization and mission.
The Role of Technology in Managing the Operations of a Nonprofit #17ntc Steve Heye
Leadership must change how they manage operations, which will require the right technology, and tech teams must change how they work with the organization to impact operations. This session will look at how to manage these shifts.
As nonprofits grow, spreadsheets and workarounds ease the growing pains, but at some point they just aren’t enough. The challenge only increases when a nonprofit waits too long to address the problem, building up an operations debt requiring massive changes. But not all hope is lost—it’s possible to plan for upcoming needs and implement systems before needing a major fix.
Nonprofits typically face these operational challenges one at time, implementing a solution for each problem. But this approach builds numerous disparate systems that create data silos, limiting access to information and forcing manual processes between teams. A more purposeful approach to policies, staff, systems, processes, and change management, as a collaboration between leadership, IT, and operations, is critical.
This session presents both the leadership and IT perspectives. Everyone can benefit from hearing how leadership sees these challenges versus how IT sees them. You will learn about initial steps you can take today to prepare for organizational growth tomorrow as a team effort.
Piloting & Scaling Successfully With Microsoft VivaRichard Harbridge
With so many Viva capabilities available to organizations, it can be a challenge knowing which should be piloted together or what patterns and practices work best when piloting Viva Connections, Viva Learning, Viva Topics, Viva Goals, Viva Insights, Viva Pulse, Viva Amplify, and more. How do organizations get started successfully, overcome challenges in piloting and rolling out these experiences, and eventually scale to organization-wide deployments?
Join internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the lessons learned and proven approaches with Microsoft Viva. Together you will explore unique and vital challenges with Viva deployments, such as challenges with multiple tenants or multiple organizations in one tenant or challenges with experiences designed for scale – determining if an organization is large enough or has enough content for a great experience with Viva Topics and more.
Preparing, Piloting & Paths to Success with Microsoft CopilotRichard Harbridge
Preparing, Piloting & Paths to Success with Microsoft Copilot
In the modern post generative AI era, leveraging innovative tools is crucial for enhancing productivity and improving performance. This workshop will explore how to get the most out of Microsoft 365 Copilot, Microsoft Viva Copilot and Microsoft Copilot experiences. Join Microsoft MVP and industry expert Richard Harbridge as we delve into challenges surrounding its adoption including initial preparation, user training, support, governance and integration into existing workflows. We will start with an overview highlighting the critical to understand elements that make Copilot so impactful in organizations today along with plenty of data and industry insights. As we transition into guidance around piloting Microsoft 365 Copilot, participants will explore its robust features through rich examples. Engaging with real-world scenarios will unveil common hurdles and provide a clear roadmap towards optimizing Microsoft 365 Copilot for your organizational needs.
Bridging The Gap: How AI Is Transforming Both Customer Experience & Employee ...Richard Harbridge
In the post-pandemic and hybrid world, the importance of effective conversations in both customer experience (CX) and employee experience (EX) has surged.
Historically, voice data has primarily enhanced customer support, but with the integration of advanced recording, transcription, and AI-driven tools, there's a newfound potential to elevate all employee interactions.
AI copilot agents stand at the forefront of this transformation, offering streamlined customer interactions, real-time insights for support agents, and organizational agility. The transition from chat to voice calls presents both an opportunity and a challenge.
While analytics have been a mainstay in , their application in remains largely untapped. This disparity offers organizations a chance to holistically understand operations and create a seamless synergy between CX and EX.
However, the utilization of AI and analytics brings forth challenges, especially concerning data anonymization and de-anonymization in the context of employee data. As privacy norms evolve, organizations must tread carefully, balancing the promise of AI with ethical considerations.
Join industry experts , Chief Executive Officer of and Chief Technology Officer at as they share insights, best practices and lessons learned that can help your organization navigate forward faster with AI.
Getting The Most Out Of Microsoft 365 Employee Experience Today & TomorrowRichard Harbridge
There has never been a time where improving the employee experience has been more critical.
Today, every organization shares a need to enhance how we communicate and engage, collaborate and connect, and manage and develop employees.
Join internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the future of employee experiences, how Microsoft 365 is changing, and perhaps more importantly, what organizations are doing today to prepare for it.
Mastering Microsoft 365: The Winning Trio Of Automation, Governance & AdoptionRichard Harbridge
Mastering Microsoft 365: The Winning Trio of Automation, Governance, and Adoption
In today's rapidly evolving digital landscape, mastering Microsoft 365 is no longer just a luxury—it's a necessity. Join us for an enlightening webinar presented by Microsoft MVP and renowned industry expert, Richard Harbridge, as we delve deep into how automation, governance and adoption can not only improve the management, but the employee experience of Microsoft 365.
What we'll cover:
Governance and Lifecycle Mastery: Understand the critical nuances of the governance and lifecycle of SharePoint sites and teams. Navigate the complexities with ease and ensure your organization's digital assets are managed effectively and securely.
Tackling Sprawl: With the proliferation of digital tools and platforms, sprawl has become a pressing concern. Learn actionable strategies to manage and mitigate sprawl, ensuring your digital ecosystem remains organized and efficient improving both the management and employee experience.
The Power of Automation: Discover how automation and programmatic improvements not only streamline operations but also lead to proactive management. Unleash the potential of Microsoft 365 by leveraging automation to its fullest.
The Symbiotic Relationship of Governance and Adoption: Dive into the intricate relationship between governance and adoption. Understand how a robust governance framework can bolster adoption rates and how fostering adoption can, in turn, reinforce governance.
In a world where efficiency, security, and adaptability are paramount, mastering Microsoft 365 can set your organization leagues ahead of the competition. Equip yourself with the knowledge and strategies to make the most of this powerful suite and drive your organization towards unparalleled success.
Piloting & Scaling Successfully With Microsoft VivaRichard Harbridge
Piloting & Scaling Successfully With Microsoft Viva
With so many Viva capabilities available to organizations, it can be a challenge knowing which should be piloted together or what patterns and practices work best when piloting Viva Connections, Viva Learning, Viva Topics, Viva Goals, Viva Insights, Viva Pulse, Viva Amplify, and more. How do organizations get started successfully, overcome challenges in piloting and rolling out these experiences, and eventually scale to organization-wide deploymentsJoin internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the lessons learned and proven approaches with Microsoft Viva. Together you will explore unique and vital challenges with Viva deployments, such as challenges with multiple tenants or multiple organizations in one tenant or challenges with experiences designed for scale - determining if an org is large enough or has enough content for a great experience with Viva Topics and more.
Getting The Most Out Of Microsoft 365 Employee Experience Today & Tomorrow SH...Richard Harbridge
There has never been a time where improving the employee experience has been more critical. Today, every organization shares a need to enhance how we communicate and engage, collaborate and connect, and manage and develop employees.
Join internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the future of employee experiences, how Microsoft 365 is changing, and perhaps more importantly, what organizations are doing today to prepare for it.
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Aut...Richard Harbridge
Let Microsoft MVP Richard Harbridge guide you through the exciting world of AI, analytics, and automation in Microsoft 365.
Uncover the innovative ways organizations are optimizing collaboration, communication, and management for employees, leaders, and managers, all while empowering your organization to thrive in an ever-evolving digital landscape.
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Rec...Richard Harbridge
Redefine and elevate your SaaS experience.
In today's rapidly evolving digital landscape, Software as a Service (SaaS) platforms are no longer just about providing tools; they're about enhancing user experiences, driving efficiency, and ensuring that businesses stay ahead of the curve. Enter the transformative trio: AI, Analytics, and Recommendations. This session delves deep into the synergistic relationship between these three pillars, illustrating how they can be harnessed to elevate your SaaS experience to unprecedented heights.
Join Richard Harbridge, Microsoft MVP and leading industry expert as he shares best practices and real-world examples from Microsoft 365, SharePoint Online, Microsoft Teams, and Microsoft Viva that advance your SaaS experience.
Together attendees will gain insights into:
Analytics - Understand your user behavior, workflow efficiencies, and areas of improvement. Dive into how Microsoft 365's robust analytics can offer actionable insights to optimize your business processes.
AI - Beyond just data, discover how AI can be a game-changer in action management. Learn how Microsoft's AI capabilities not only predict but proactively address challenges, ensuring a seamless and enhanced user experience.
Recommendations - Personalization is key in today's SaaS world. Explore how Microsoft 365 tailors recommendations based on user behavior, ensuring that each interaction is relevant, timely, and actionable.
By the end of this session, participants will be equipped with the knowledge and inspiration to leverage the power of AI, analytics, and recommendations, transforming their SaaS platforms from mere tools to dynamic, adaptive, and optimized experiences. Join us for this first session of this series and embark on a journey to redefine and elevate your SaaS experience.
Metaverse & The Employee Experience: What You Need To KnowRichard Harbridge
Back in the day we would use 'who installed a browser' that wasn't the default as an 'indirect signal' that denoted a level of individual interest in improving their digital productivity or experience. Nowadays we are swimming in indirect signals - from who organizes the most meetings (named if you use Audit log etc) to dynamics around networking (Viva Insights) to who uses Teams Apps (another great indirect signal of expanding productivity/investing in digital experiences).
What still works best though is direct signals like comments, nominations, champion programs (yearly and NON MANAGER & NON IT focused) and more that help identify people and map them/amplify their visibility as potential super collaborators, those with high amounts of digital debt and those who would better benefit from greater digital fitness or digital experience investments.
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Aut...Richard Harbridge
Let Microsoft MVP Richard Harbridge guide you through the exciting world of AI, analytics, and automation in Microsoft 365.Uncover the innovative ways organizations are optimizing collaboration, communication, and management for employees, leaders, and managers.In this session, you will learn to:• Enhance your organization's potential by learning how to pinpoint areas of focus, tackle risks, and automate tasks for a more productive and efficient workflow.• Delve into the practical applications and benefits of these technologies, from streamlining repetitive tasks to uncovering valuable insights for informed decision-making.• Gain a comprehensive understanding of how to successfully integrate AI, analytics, and automation into your Microsoft 365 environment, empowering your organization to thrive in an ever-evolving digital landscape.
Ideas & Inspiration: Getting Started & Driving Success With Power Platform At...Richard Harbridge
Understanding the many capabilities of the Microsoft Power Platform is essential for any technology leader in today's world. Yet, the more significant challenge for many business leaders is understanding how they can drive meaningful impact in their own business based on these technologies.Power Platform makes incredible things possible at a fraction of the cost. Still, the focus often is on the plumbing or ways Power Platform supports that future state instead of envisioning future states powered by them. This session will focus on the best strategies to leverage when building business momentum around the Microsoft Power Platform. We will explore how organizations inspire and grow their usage of these tools and ideas/examples of Power Platform solutions that drive success for other customers.Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Employee Experience, as he shares insight on how to better plan for, prepare for and benefit from the future of the Microsoft Power Platform.
Smarter, Not Harder How AI Is Changing Employee Experience - Reworked Connect...Richard Harbridge
Over the past few years, rapid changes have disrupted how companies lead, enable, empower, and engage around employee experience. Leaders in communications and human resources are all tackling new challenges in connecting with employees and may be overwhelmed with increased communication and collaboration volume, velocity, and variety. To help combat this challenge, rapid innovations in automation and artificial intelligence technology have created new tools for employees and leaders to use and master.
In this masterclass session, Richard Harbridge - a Microsoft MVP and leading industry expert on employee experience - will share insights on how automation and AI technology are revolutionizing employee experience strategies. You’ll learn about the latest trends in AI and employee experience, including the implications of OpenAI for employee experience strategies. You’ll also discover how emerging tech innovations like ChatGPT, Microsoft Copilot, and more are changing the playing field forever.
Whether you’re a leader in communications, technology, or human resources, this masterclass will provide valuable insights and tools to help you empower and enable your employees more effectively and prepare for the future of work. Join us as we explore proven employee experience strategies to help you stay ahead of the curve.
Tackling Employee Experience Today As We Embrace The Future WorkplaceRichard Harbridge
Tackling Employee Experience Today As We Embrace The Future Workplace
The future workplace needs to take into account how the employee experience landscape is changing and the importance of digital experiences throughout the employee journey. The employee experience journey starts before the employee is hired and lasts after they depart. Focusing on the employee experience can feel like a daunting task when reviewing the many different stages of an employee’s journey, but we know understanding and improving these stages can lead to a much more positive employee experience, and maximize the retention, impact, engagement, and performance of the employee.
Smarter, Not Harder How AI Is Changing Communication - Ragan EventsRichard Harbridge
These past few years have accelerated changes and disrupted how companies lead, enable, empower, and engage around communications. Leaders in communications and human resources are all tackling new challenges in connecting with employees and may be overwhelmed with increased communication volume, velocity, and variety. To help combat this challenge, rapid innovations in automation and artificial intelligence technology have created new tools for communicators to use and master, but becoming an early adopter of emerging tech is not without its risks. Join Richard Harbridge, a Microsoft MVP and leading industry expert on employee experience, as he shares insights on the implications of OpenAI for communications strategies, the tech innovations to prepare for today, and how ChatGPT is already changing the playing field forever. * This session description was not written by ChatGPT.
Enhancing Microsoft Teams To Build A Better Digital WorkplaceRichard Harbridge
Today, many organizations have brought the Intranet, or the digital hub of their digital workplace, into Microsoft Teams via Viva Connections. But what else are organizations doing to enhance further, improve upon, and embrace Teams as a hub for not just teamwork, but also corporate communication, social collaboration, networking, and more?
Join Microsoft MVP and 2toLead CTO Richard Harbridge as he shares the unique opportunity Teams apps and solutions provide. Be prepared to explore examples, patterns, and practices for how lines of business in any organization can leverage, extend and integrate Teams to create business-oriented solutions.
Masterclass On Improving & Measuring Onboarding, Retention & Wellbeing With M...Richard Harbridge
85% of leaders say the shift to hybrid work has made it challenging to have confidence that employees are productive. 92% of employees have identified enhancing the employee experience as an essential priority.New challenges are always presented to HR from all sides, and we’re here to help you target critical areas of the employee experience at our free event.Whether you’re looking for strategic guidance or help to achieve technical excellence, our event is full of sessions from world-renowned thought leaders.On February 10th, from 10 AM to 4 PM, learn to avoid new and old challenges, build on existing success, and leverage the latest technology to facilitate your efforts. One lucky winner will walk away with a free $15,000 POC!2toLead CTO and 7X Microsoft MVP Richard Harbridge and 2toLead CEO and 13X Microsoft MVP Kanwal Khipple will lead the event.Together, they helped over 200 digital workplaces globally, plan for and increase the employee experience, keynoted conferences, published books, and published blogs for some major publications like Forbes.Join specialized sessions (business or deep dive tech breakouts) designed for HR leaders or the technical team that supports the digital employee experience.The business and general sessions aim to provide insight into the apparent and hidden value of tackling onboarding, retention, and well-being.The optional tech deep dive breakout sessions aims to walk through how to use and implement Microsoft 365 and Microsoft Viva to improve onboarding, retention, and well-being.Walk away from the event with a greater understanding of the following:- How to identify the most critical areas of the employee experience- How to improve the onboarding experience before and during the process- Building experiences to enable better onboarding- Measure for success- Creating digital employee experiences that help retain top talent- How to track employee well-being- And much more
Getting Started & Driving Success With Power Platform At ScaleRichard Harbridge
Understanding the many capabilities of the Microsoft Power Platform is essential for any technology leader in today's world. Yet, the more significant challenge for many business leaders is understanding how they can drive meaningful impact in their own business based on these technologies.Power Platform makes incredible things possible at a fraction of the cost. Still, the focus often is on the plumbing or ways Power Platform supports that future state instead of envisioning future states powered by them. This session will focus on the best strategies to leverage when building business momentum around the Microsoft Power Platform. We will explore how organizations inspire and grow their usage of these tools and ideas/examples of Power Platform solutions that drive success for other customers.Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Employee Experience, as he shares insight on how to better plan for, prepare for and benefit from the future of the Microsoft Power Platform.
Masterclass On Improving & Measuring Onboarding, Retention & Well-beingRichard Harbridge
85% of leaders say the shift to hybrid work has made it challenging to have confidence that employees are productive. 92% of employees have identified enhancing the employee experience as an essential priority.New challenges are always presented to HR from all sides, and we’re here to help you target critical areas of the employee experience at our free event.Whether you’re looking for strategic guidance or help to achieve technical excellence, our event is full of sessions from world-renowned thought leaders.On February 10th, from 10 AM to 4 PM, learn to avoid new and old challenges, build on existing success, and leverage the latest technology to facilitate your efforts. One lucky winner will walk away with a free $15,000 POC!2toLead CTO and 7X Microsoft MVP Richard Harbridge and 2toLead CEO and 13X Microsoft MVP Kanwal Khipple will lead the event.Together, they helped over 200 digital workplaces globally, plan for and increase the employee experience, keynoted conferences, published books, and published blogs for some major publications like Forbes.Join specialized sessions (business or deep dive tech breakouts) designed for HR leaders or the technical team that supports the digital employee experience.The business and general sessions aim to provide insight into the apparent and hidden value of tackling onboarding, retention, and well-being.The optional tech deep dive breakout sessions aims to walk through how to use and implement Microsoft 365 and Microsoft Viva to improve onboarding, retention, and well-being.Walk away from the event with a greater understanding of the following:- How to identify the most critical areas of the employee experience- How to improve the onboarding experience before and during the process- Building experiences to enable better onboarding- Measure for success- Creating digital employee experiences that help retain top talent- How to track employee well-being- And much more
Piloting & Scaling Successfully With Microsoft VivaRichard Harbridge
Getting The Most Out Of Microsoft 365 Employee Experience: Today & Tomorrow
There has never been a time where improving the employee experience has been more critical. Organizations need new and innovative approaches and solutions as work and the workforce change. Today, every organization shares a need to enhance how we communicate and engage, collaborate and connect, and manage and develop employees. The question often hard to answer is, what is the best way to meet that growing need, especially in a way that meets it faster, with less cost and risk?Join internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the future of employee communication, employee collaboration, and employee management, how Microsoft 365 is changing these digital employee experiences and perhaps more importantly, what organizations are doing today to prepare for it.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
21. Map the needs of the
organization to the right
technology…
22. This is important as Microsoft
alone has a quite a few…
• Dynamics CRM
• Dynamics ERP
• Dynamics AX
• Dynamics GP
• Dynamics NAV
• Dynamics SL
Exchange
Lync
23. SharePoint is not a Silver Bullet…
SharePoint is not a Silver Bullet at NothingButSharePoint.com
24. Even SharePoint has multiple
options
Online
On
Site
Foundation
Standard
Enterprise
Enterprise
Standard
2010
2013
Foundation
41. The Main Point of Implementing SharePoint:
SharePoint eventually allows Business Users to
develop and implement business solutions that
use technology without IT’s direct involvement.
SharePoint and IT
42. When I Say “SharePoint
Integration” You Probably Think
Of This...
Secondary (But Important) Points:
SharePoint’s integration with technologies you
already use and it’s extendibility are invaluable.
SharePoint and IT
Exchange
Lync
43. The Reality:
IT struggles with supporting another technology.
SharePoint and IT
50. Add Value (Decision Makers)
The Biggest Point to Share is:
SharePoint can help achieve business objectives by
improving productivity, reducing waste, etc.
The Reality:
Business Objectives are often not specific enough to be
achievable.
It takes time and investment to reach the
point all managers and executives want.
52. HR Onboarding Solutions
• Onboarding Workflow
• Onboarding Electronic Forms
• Integration with HRIS
• New Employee Site
53. Map Solutions to Objectives
Automate and
Improve HR
Employee File
Management
Automate and
Improve HR
Onboarding
Automate and
Improve Absence
Management
Centralize
Knowledge and
Resources
Provide HR Self
Service
Adjust Site
Structure
Onboarding
Workflow
Onboarding
Electronic Forms
Integration With
HRIS
New Employee Site
Document Capture
Automation
Direct Relationship Indirect Relationship
* Objectives/solutions should be more specific – Example purposes only.
56. SharePoint Solutions (Evolution)
*Super Simplified
Business
Intelligence
Driven
Business Process
Driven
Collaboration
Driven
Information
Driven
Communication Collaboration
Workflow/
Auditing
Reporting
Dashboards
57. The Outcome
Joe achieved momentum and buy in
by ensuring stakeholders have a shared
understanding of SharePoint value.
58. What to watch out for…
Joe must carefully manage expectations
and maintain the momentum.
61. Show expected cost and return over multiple time periods.
Remember to ‘discount’ values to account for cost of capital
impact and the fact $5 dollars today is worth less than $5 in
the future.
Evaluating With Discounted
Cash Flow
65. There are really only two ways
of using ROI…
1. For Prioritization
2. To Improve Return
66. The Simplest ROI Formula Ever
Estimated Value
Estimated Difficulty
Even I can
do it!
1. For Prioritization
67. Examples
I have a difficult requirement. It’s an 8 in difficulty (out of 10).
I have an easy requirement. It’s a 2 in difficulty (out of 10).
The expected value of the difficult requirement is 4 (out of 10).
The expected value of the easy requirement is 6 (out of 10).
Estimated Value
Estimated Difficulty
1. For Prioritization
69. ROI analysis often misses 'non-
financial impact’ or ‘increased
potential’
Website/Intranet Visitors
Increased
Connections
User Complaints Improved Morale Improved Skills
Improved Know-How
Innovation
Better Reputation
Employment Applications
Click-throughs
Comments
Positive Word of Mouth
Negative Word of Mouth
Improved Relationships
2. To Improve Return
81. Teamwork is Key
There are typically 5 teams for SharePoint Governance:
Business Strategy Team
Initiatives/Technical Strategy Team
Tactical Teams:
Tactical Operations Team
Tactical Development Team
Tactical Support Team
85. Aggregate/Reference Document or Site
(Contains all SharePoint Info – Single Point of Reference)
Objectives/Priorities
(Tech/Business)
Governance Outcomes
86. Objectives/Priorities
Disaster Recovery Plan
Storage and Quota Policies
Monitoring Plans
Maintenance Plans
Service Level Agreements
Security Policies
Deployment Process, Policies, and Schedule
Operations Outcomes
SharePoint
Governance
Documents
87. Objectives/Priorities
Branding Guide
SharePoint Designer Policy
Workflow Policy
Development Standards (Including OOTB vs Custom)
Development Environment Policy
Testing Requirements
Deployment Process, Policies, and Schedule
Development Outcomes
SharePoint
Standards
Online
88. Objectives/Priorities
Site Classification and Platform Classification
Site Provisioning Process/Questionnaire
User Expectations Agreement
Roles and Responsibilities
Support Agreement(s)
Training and Communication Plans
MySite Policies (Pictures)…
Support Outcomes
SharePoint
Governance
Documents
89. User Lifecycle Policy
Taxonomy Management
Social Policies
Content Standards
Legal and Compliance Policy
Search Management
Support Outcomes
SharePoint
Standards
Online
96. Why Iterative?
SharePoint is a very large platform.
It takes time to understand SharePoint.
SharePoint is great for rapid prototyping,
and for proof of concept work.
It ensures there is enough time to
review, adjust, and communicate.
99. SharePoint Can Be Intrusive
Doug Just
Signed You
Up For An
Alert!
Doug Just
Edited A
Document!
Sally Just
Edited A
Document!
You Have A
New Colleague
In SharePoint
John Just
Added You
To A Site!
Bob Deleted
A Document!
101. Multiple Tiers for Escalation
Tactical Support Team
Help Desk
Site Administrators
End Users
Learning Libraries/Online/Help
You can’t know everything.
115. High Availability, Mobility and
Accessibility also lead to better
User Adoption!
Adoption
Activities
Listing
116. Create an Identity and Brand
Branding should make it easier to use.
Adoption
Activities
Listing
Consistency Across
User Environments
Modify
Provisioned Site
(or Templates)
Based on Need
117. Make it Fun!
Hold Contests, Scavenger Hunts, and
Other Activities
Adoption
Activities
Listing
118. Reward super users with
achievements.
Then promote the desire to get rewards.
Adoption
Activities
Listing
119. Create a SharePoint Showcase
Where users submit and show off
their SharePoint “Solutions”
Good Idea!
Adoption
Activities
Listing
120. Make it easier to work with…
Powerful Columns
You Probably Didn’t
Know About
121. The Outcome
SharePoint is successfully adopted by a
large enough group of users to be deemed
successful.
122. What to watch out for…
The build it they will come
approach will not work alone.
128. Know your team and needs
Developers(s)
Administrators(s)
Architect(s)
Business Analyst(s)
Project Manager(s)
Site Administrator(s)
Super Users(s)
Trainer(s)
129. Cultivate new work!
It’s a good thing.
This boosts user adoption!
(More functionality and dependency over time)
139. Seven Steps For Success…
Key: Manage Your
Capabilities &
Priorities
140. Questions? Ideas? Feedback? Contact me:
Twitter: @RHarbridge
Blog: http://www.RHarbridge.com
Email: Richard@PortalSolutions.net
Resources:
Win a Microsoft Surface! bit.ly/PortalSolutions
700+ SharePoint IA Slides.. PracticalIntranet.com
130+ SharePoint Standards.. SPStandards.com
15 Pages of Important Questions.. SharePointDiagnostics.com
80+ Downloadable Presentations.. SlideShare.com/RHarbridge
A Step In The Right Direction
Thank you to all sponsors, organizers, and you for making this possible.
141. Win A Windows Surface!
This exclusive contest is for people who have reviewed
this slide deck in it’s entirety (that are awesome enough
to make it all the way through).
We want to give you a free Surface! Why?
Because we love you.
Just navigate to this page:
http://bit.ly/PortalSolutions
If you are at SPC please don’t forget to evaluate my session!
Editor's Notes
Understanding the ‘Why’ & Making a Decision
Achieving Buy In and Setting Expectations
Determining and Supporting ROI
Implementing Successful Governance
Approaching and Supporting SharePoint
Improving User Adoption
Planning for New Work and Growth
Understanding the ‘Why’ & Making a Decision
Achieving Buy In and Setting Expectations
Determining and Supporting ROI
Implementing Successful Governance
Approaching and Supporting SharePoint
Improving User Adoption
Planning for New Work and Growth
Understanding the ‘Why’ & Making a Decision
Achieving Buy In and Setting Expectations
Determining and Supporting ROI
Implementing Successful Governance
Approaching and Supporting SharePoint
Improving User Adoption
Planning for New Work and Growth
Meaning to re-work slide – for HR onboarding example.
Understanding the ‘Why’ & Making a Decision
Achieving Buy In and Setting Expectations
Determining and Supporting ROI
Implementing Successful Governance
Approaching and Supporting SharePoint
Improving User Adoption
Planning for New Work and Growth
You take the estimated value and divide that by the estimated level of difficulty then times (*) it by 100 to get the percentage of ROI.
You take the estimated value and divide that by the estimated level of difficulty then times (*) it by 100 to get the percentage of ROI.
Understanding the ‘Why’ & Making a Decision
Achieving Buy In and Setting Expectations
Determining and Supporting ROI
Implementing Successful Governance
Approaching and Supporting SharePoint
Improving User Adoption
Planning for New Work and Growth
Understanding the ‘Why’ & Making a Decision
Achieving Buy In and Setting Expectations
Determining and Supporting ROI
Implementing Successful Governance
Approaching and Supporting SharePoint
Improving User Adoption
Planning for New Work and Growth
Dependency also works.
Understanding the ‘Why’ & Making a Decision
Achieving Buy In and Setting Expectations
Determining and Supporting ROI
Implementing Successful Governance
Approaching and Supporting SharePoint
Improving User Adoption
Planning for New Work and Growth
Understanding the ‘Why’ & Making a Decision
Achieving Buy In and Setting Expectations
Determining and Supporting ROI
Implementing Successful Governance
Approaching and Supporting SharePoint
Improving User Adoption
Planning for New Work and Growth
Understanding the ‘Why’ & Making a Decision
Achieving Buy In and Setting Expectations
Determining and Supporting ROI
Implementing Successful Governance
Approaching and Supporting SharePoint
Improving User Adoption
Planning for New Work and Growth
A lot of this can seem daunting and I know one of the hardest things is figuring out how to do some of the things I have shown today. If you are interested in further training or assistance please let me know.
It's our commitment to you that we will continue to hear your feedback and identify the issues. I encourage you to give us feedback during the coming months, and we will continue to deliver more and more functionality, more and more guidance to help you be successful with your application of SharePoint.
Thank You for Reading/Listening