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Outlook 2007                 Business
                             Development
                                   Series




Tips & Tricks to Save Time
& Improve Your Business
Resources
• CBeCast | www.cbecast.com
• CB Resource Center | www.cbresourcecenter.com
• Google | www.google.com
Outlook 2007 Email
• Check Names button
  – Easy method of addressing email
  – No need to know actual email address
  – Automatically searches all address books
  – Time saver!
Outlook 2007 Email
• Inserting an image
  – Good file types to insert
     • JPG
     • GIF
     • PNG
                                Only images can be
                                 inserted into the
  – Bad file types to insert
                                 body of an email
     • BMP
     • TIF
Outlook 2007 Email
• Archiving
  – Removing data (usually email)
    from your CBExchange mailbox
    and placing it into a set of archive folders
  – Storing Outlook archives on your U drive is
    recommended
     • Constantly backed up – no risk of loss
     • Good accessibility from home & the office
Outlook 2007 Calendar
• Setting recurrence on an appointment
  – Use recurrence to duplicate an
    appointment on a set schedule
    (e.g. caravan is always Thursday at 9:00 am)
  – Appointments can recur daily, weekly, monthly or
    annually
Outlook 2007 Calendar
• Linking appointments to contacts
  – Quickly & efficiently document all
    appointments with an individual contact
  – All linked appointments will appear in a contact’s
    Activities tab

       We’ll demonstrate this in
           the next section!
Outlook 2007 Contacts
• Creating a distribution list
  – A Distribution list is a static list of email
    addresses in the form of a contact that is used to
    email everyone on the list at the same time
Outlook 2007 Contacts
• Categorizing contacts
  – Organize contacts using colored labels
  – Quickly & efficiently reach out to the entire
    category
  – Categorize multiple contacts using the Ctrl key
  – Contacts can be in multiple categories
Outlook Contacts
• Customizing categories
  – Using Outlook’s default categories is not
    recommended
  – Create categories according to your workflow –
    there is no right or wrong method
  – There are no subcategories in Outlook
    (e.g. vendors  plumbers, roofers, etc.)
Outlook 2007 Contacts
• Viewing contacts by
  category
  – Easily manipulate all
    members of a category
  – Collapse & expand
    categories to easily find
    contacts
Outlook 2007 Contacts
• Emailing all members of a category
  – Quickly & efficiently email groups of
    people at the same time
  – This is not an email blast
  – Categories vs. distribution lists
     • Both categories and distribution lists are static tools
     • If all members of a distribution list are in your contacts,
       do you need a distribution list?
Outlook 2007 Contacts
• Using the contact Activities tab
  – Activating Contact Linking
     • Shows Contact Linking in all forms
  – Linking an appointment to a contact
  – Linking a contact to another contact
     • Keep related contacts connected
  – Adding a Journal Entry to a contact
    (e.g. phone call or in-person conversation)
Outlook 2007 Contacts
• Outlook gathers all linked items in the
  contact Activities tab
Outlook 2007 Contacts
• What is the contact Activities tab?
  – Your record of all activities and communications
    with a contact
  – View items by type or view all
  – Double-click any item to view details or add
    comments
                    You get out of it what
                       you put into it!
Outlook 2007 Contacts
• Importing contacts into Outlook
  – Useful for moving contacts from A to B
  – Acceptable common formats
     •   Comma Separated Values (CSV)
     •   Microsoft Excel (XLS)
     •   Personal Folder File (PST)
     •   Tab Separated Values (TSV)
Outlook 2007 Contacts
• Exporting Outlook contacts to
  a third party marketing tool
  – Single use only – always date your exports
  – Beware multiple copies – always keep your master
    contact list in Outlook   You may have to
  – Common formats          adjust your column
     • Comma Separated Values (CSV) headers!
     • Microsoft Excel (XLS)
Final Questions?

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Outlook 2007

  • 1. Outlook 2007 Business Development Series Tips & Tricks to Save Time & Improve Your Business
  • 2. Resources • CBeCast | www.cbecast.com • CB Resource Center | www.cbresourcecenter.com • Google | www.google.com
  • 3. Outlook 2007 Email • Check Names button – Easy method of addressing email – No need to know actual email address – Automatically searches all address books – Time saver!
  • 4. Outlook 2007 Email • Inserting an image – Good file types to insert • JPG • GIF • PNG Only images can be inserted into the – Bad file types to insert body of an email • BMP • TIF
  • 5. Outlook 2007 Email • Archiving – Removing data (usually email) from your CBExchange mailbox and placing it into a set of archive folders – Storing Outlook archives on your U drive is recommended • Constantly backed up – no risk of loss • Good accessibility from home & the office
  • 6. Outlook 2007 Calendar • Setting recurrence on an appointment – Use recurrence to duplicate an appointment on a set schedule (e.g. caravan is always Thursday at 9:00 am) – Appointments can recur daily, weekly, monthly or annually
  • 7. Outlook 2007 Calendar • Linking appointments to contacts – Quickly & efficiently document all appointments with an individual contact – All linked appointments will appear in a contact’s Activities tab We’ll demonstrate this in the next section!
  • 8. Outlook 2007 Contacts • Creating a distribution list – A Distribution list is a static list of email addresses in the form of a contact that is used to email everyone on the list at the same time
  • 9. Outlook 2007 Contacts • Categorizing contacts – Organize contacts using colored labels – Quickly & efficiently reach out to the entire category – Categorize multiple contacts using the Ctrl key – Contacts can be in multiple categories
  • 10. Outlook Contacts • Customizing categories – Using Outlook’s default categories is not recommended – Create categories according to your workflow – there is no right or wrong method – There are no subcategories in Outlook (e.g. vendors  plumbers, roofers, etc.)
  • 11. Outlook 2007 Contacts • Viewing contacts by category – Easily manipulate all members of a category – Collapse & expand categories to easily find contacts
  • 12. Outlook 2007 Contacts • Emailing all members of a category – Quickly & efficiently email groups of people at the same time – This is not an email blast – Categories vs. distribution lists • Both categories and distribution lists are static tools • If all members of a distribution list are in your contacts, do you need a distribution list?
  • 13. Outlook 2007 Contacts • Using the contact Activities tab – Activating Contact Linking • Shows Contact Linking in all forms – Linking an appointment to a contact – Linking a contact to another contact • Keep related contacts connected – Adding a Journal Entry to a contact (e.g. phone call or in-person conversation)
  • 14. Outlook 2007 Contacts • Outlook gathers all linked items in the contact Activities tab
  • 15. Outlook 2007 Contacts • What is the contact Activities tab? – Your record of all activities and communications with a contact – View items by type or view all – Double-click any item to view details or add comments You get out of it what you put into it!
  • 16. Outlook 2007 Contacts • Importing contacts into Outlook – Useful for moving contacts from A to B – Acceptable common formats • Comma Separated Values (CSV) • Microsoft Excel (XLS) • Personal Folder File (PST) • Tab Separated Values (TSV)
  • 17. Outlook 2007 Contacts • Exporting Outlook contacts to a third party marketing tool – Single use only – always date your exports – Beware multiple copies – always keep your master contact list in Outlook You may have to – Common formats adjust your column • Comma Separated Values (CSV) headers! • Microsoft Excel (XLS)