Michael Magera has over 25 years of experience in telecommunications project management and installation. He has worked for various organizations including the United Nations, Volt Telecommunications, and Ficom Corporation. Some of his responsibilities have included managing telecom projects, designing voice and data systems, overseeing cabling installations, and training and supervising teams of technicians. He has extensive experience working on complex projects and has a strong technical background in structured cabling, VoIP, and network infrastructure.

1. 63-60 102
nd
Street
Apt. A7
Rego Park, NY 11374
Cell 917.500.3368
Home 917.300.4125
mlmagera@gmail.com
Michael L Magera
Work experience United Nations Headquarters – Aastra–Intecom, NWP-USA
New York, NY
Project Manager/Telecom Technician June 2009 –
February 2016
• Managing and participating in the day-to-day event response, incident management, and problem management
for the voice/data networks, and network hardware in order to minimize the duration of network service
interruption for multi-building United Nations Headquarters campus (6) and swing-spaces (13) totaling over
2,000,000 square feet and close to 10,000 staff members plus visitors and affiliates
• Design and implementation of challenging telecommunication pathways, redesigns, spaces and cable plant
projects at United Nations Headquarters complex and multiple swing-spaces
• Layout and design of telecommunications systems, as well as voice, data, structured cabling (horizontal and
vertical), security access control, intrusion detection, and other low-voltage systems
• Reviewing and interpreting work orders, wiring lists, wiring diagrams and equipment drawings and following
standard practices in the performance of job duties
• Coordinating system scope, design layout and drawings with client and other disciplines
• Performing site surveys for documentation and cost estimating of existing system and building conditions
• Overseeing project from inception through final transition working with senior management, client and
subcontractors ensuring that schedules and resources remain in check
• Responsible for gathering project requirements from multiple projects and managing the efforts under a program
structure, which includes oversight of multiple projects.
• Determining staffing requirements and forming project teams and responsible for their technical and functional
development, performance, and/or termination during the project or projects.
• Liaison with data connectivity support to receive patching schedules and requests and responsible for fulfilling
patching (installation and testing) and MAC requests
• Installing racks, shelving, power strips, rails, cable management within data center and labs
• Installing T1, BRI, PRI & ISDN circuits while supporting circuit extensions for Verizon/at&t & Motorola
• Providing and maintaining connectivity to the Secretary General's residence and office for UN Security
• Technical liaison for high-profile visitors to the United Nations; e.g. White House, Secret Service, US State Dept.,
FBI, NYPD, NYFD, foreign diplomats and leaders and Google & Facebook social media events.
• Consistently working with complex or high visibility projects
• Developing and maintaining productive working relationships with project /program sponsors and vendors
• Collaborating with other project teams to coordinate interdependencies and issue resolution
• Managing preparations for and maintaining the 65th through the 70th General Assembly meetings
 Troubleshooting vendor circuits for inter-building all-call system / staff notification system
• Cisco Systems VoIP transition and roll-out support
• Installation & maintenance of Cisco Voice Gateway analog equipment & cabling
• Security camera installation and maintenance
• Hubbell Pro-Click fiber-optic terminations and testing
• Providing project teams with constructive feedback as it pertains to project/program performance using past
experiences to identify potential areas of improvement
• Mentoring and training individuals and supervised teams of up to 15 technicians for cabling projects
• Performing other related duties as directed by UNHQ-IT management
• Successfully completed numerous projects on time and under budget

2. Volt Telecommunications Group San Diego, CA &
New York, NY
Technology Resource Manager March
2005 – July 2008
 Responsible for VoIP solutions sales ( Fonality & Avaya) to commercial mid-market in territory
 Responsible for creating & executing joint marketing events & activities
 Responsible for identifying and executing existing client sales opportunities
 Developing and maintaining product and service expertise
 Avaya Definity ECS G3R and series 7 / Cisco VoIP MAC support for 500,000 square foot 12 building Pfizer
campus with over 1,000 users
 Led U.S. Postal Service upgrades, United Parcel Service and Red Cross installations
 Surveyed and estimated corporate voice and data cabling projects
 Installed T1, DSL, Frame Relay, ATM, IMA, ISDN and BRI circuit extensions for SBC/at&t
 Led NMCI (Naval Marine Corp Intranet) voice and data installs at US Military installations
 Assisted in the candidate selection, hiring, training and development of junior technicians
 Cisco Systems VoIP transition and roll-out support at Pfizer
TechStyle Consulting San Diego, CA
& New York, NY
Freelance Telecommunications Consultant September 2004 – March 2005 & August 2008 –
May 2009
 Provided freelance consultation services for residential/commercial installation and maintenance
 Responsible for identifying and executing client sales opportunities
 Voice, data, DSL, T1, FR, CATV, router/modem installations, test and turn-up ; PC set-up and repair
 Major clients in CA: Core-Tech, Pro-Soft, Max-I-Mize Wireless, LRD Networking, Nexus & Speedwire
 Major clients in NY: Speedwire (Toys-R-Us & Victoria’s Secret installations ) & PM Telco (Avaya support)
FICOM Corporation
San Diego, CA
ISP-OSP-RF Lead Installer/Project Manager May 2003 –
September 2004
 Led NMCI (Naval Marine Corp Intranet) voice and data installs at US Military installations
 Fiber Optic Communications Underwater System (FOCUS), a repeaterless, gigabit underwater fiber system now
linking San Nicolas Island and Point Mugu.
 Commercial structured voice and data cabling (CAT 5, CAT 5E, CAT 6, coaxial and fiber optics)
 Installation of BDA’s, RU’s, RHU’s, antennas, large coax and all components for wireless infrastructure
 Built out voice and data closets (Racks, cabinets, ladder, EMT, etc)
 Outside plant, including pipe-laying, pot-holing, trenching and utility vaults
 Project management responsibilities and high-profile customer interfacing
 Trained and supervised teams of 10-30 technicians with a high of over 100

3. TEKSystems (Various Contracts) New York, NY &
San Diego, CA
Senior Installer – Lead / Transmissions Technician / C O Installer February 1998 -
May 2003
 Contracted to PBC Technologies, Pacific ComTel, NetStorm, AT&T and Siemens for cabling projects
 NMCI (Naval Marine Corp Intranet) installation for General Dynamics at US Military installations
 Lead and completed over a dozen high-profile voice, data and life safety installations
 Contracted to perform at&t mobile network drive- testing for O2 Wireless
 Contracted to Sprint Telecom to install central office power, cabling, ironwork and equipment
 Heat shrink, wire-wrap, solder, cable stitching, cable mining, testing and troubleshooting
 Contracted to RCN Communications for dial tone provisioning from Central Office to IDLC cabinets
 OSP/ISP technical support for customers and technicians in a Lucent 5ESS switch environment
 Contracted to Qualcomm Inc. to manage telecommunications network installations
 Multi-faceted V/D cabling and maintenance projects in a Definity ECS G3 Series 7 PBX environment
 Supervision of teams of up to 24 technicians with quality control responsibilities.
 Contracted to Butler Telecom for installation of Central Office power, cabling and equipment for at&t
Tech-Style Communications
New York, NY
Freelance Communications Technician October
1994 – December 1999
 Installation and maintenance of small business systems as an independent contractor
 Coordinating service allocation from appropriate sources as customer liaison
 Residential/Commercial installation and maintenance for voice, data & CATV cabling
 Provided freelance services to Cameo Communications as a system & cabling installer
New York Telephone Company/NYNEX
Long Island, NY
Field Services Technician
June 1990 – October 1994
 OSP & ISP installation and maintenance of POTS and WATS service for RBOC customers
 Pole climbing using ladders or gaffs, bucket trucks and manhole experience.
 Training summer hires and long-term temporary employees
 Numerous Extra-Step effort awards and commendations from customers and management
 Selected to lead NYNEX’s E-911 program and a community beautification project for North Nassau
Additional Notes  Strong knowledge of Structured Cabling Systems from an installation and design perspective
 Excellent communication, documentation, and organizational skills
 Team player, productive, pays attention to detail, handles pressure well
 Recipient of 2 Certificates of Appreciation from the White House Communications Agency at the U.N.
 Communicate intermediately in Brazilian Portuguese and conversationally in Latin American Spanish
 Received numerous accolades from Pfizer and at&t management while working at Volt Telecom
 Selected to manage or lead several of Ficom’s largest military and wireless projects
 Received several commendations during my contract assignments
 Hilti, AMP & Hubbell Premises Wiring certified